Stayed here Aug-2009. Booked last minute with Goldtrail, never heard of them before but thought OK lets give it a go. Wish I had read reviews for this hotel and taken them seriously. It is awful. Reception staff unhelpful - don't want to know about complaint re the room. Had couple from hell next door who came back every night... more

Like previous reviewers we stayed at the hotel October half-term, and no doubt paid extra for the priviledge. When initially checking-in it was difficult to complete the necessary forms as it was so dark and gloomy,as there was only one bulb out of four working behind the reception area. Yes, the food was disgusting and continually re-heated and re-used, and... more

The amount of turkish men hanging around doing absolutley nothing was amazing there must have been 3 for every 1 job (entertainment (not) bar service (without a smile) waiters (do not leave anything unattended on your table). The food was a disgrace who on earth has brussel sprouts for breakfast ? the overall standard of the hotel was very poor... more

I had read the reviews before I left on my holiday and was therefore a little bit apprehensive. We arrived to find a group of people in the lobby who welcomed us with the comment "welcome to the hotel from hell". I thought this was rather rude but decided to ignore them and make up my own mind. I must... more

Booked holiday last minute, sounded like a great place to go and a nice hotel. But really it was very disappointing. It had it's good points which were…nice rooms, clean pool area, empty glasses etc cleared away very quickly, some of the staff were very friendly. Great location and good bars, restaurants etc outside of the hotel in town. Bad... more

reception staff useless, food reheated reserved day after day, dont even try to think of getting a bit merry on the alcohol they serve as the wine is like vimto the beer is very weak and gassy, you get bloated off it thats about all, the spirits are weak watered down and given in such short measures it tastes only... more

When we first booked we was booked for the relax resort and got a phone call the day before flying out to say we had been moved to this hotel. So i came straight on here to have a look at the reviews and was very worried because it was all bad but what people have to realise is that... more

i booked this holiday through Goldtrail, as a cheap getaway, after reading reviews on the internet i was a bit worried as quite a few were negative on the hotel. But decided to go with an open mind. I really could not fault the hotel for the price i paid. we had a decent room which was cleaned everyday unless... more

on arriveing at hotel wee where not impressed room was dirty slept on husbands t shirt as pillowcase as pillow was dirty, bad smell from bathroom told reception they sent maintence down they flushed toilet and said it was fixed(we realised as the week went on toilet had to be flushed every 1to 2 hrs r smell returned )towels where... more