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Kuum Hotel & Spa

Hotel website
Menemene Mah. Ataturk Cad. No:150, Golturkbuku 48400, Turkey
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Kuum Hotel & Spa
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130 Reviews from our TripAdvisor Community

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Traveler rating
    68
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (130)
  • Mar-May only
    (28)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (8)
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Istanbul, Turkey
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed here for only 1 night, on our way to a yachting holiday further down the Agean coast. The property is fabulous, all apartment sized rooms, have bay views. The decor is a nice modern twist. Great bed, great shower and the check in process is smooth as glass. The experience on the sea side, where there is... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Its a great locatıon, the rooms s so fresh and comfortable. All stafs so frıendly and helpfully. They re tryıng to make us feel lıke we at our home.. Defınetly we wıll use ıt agaın.. Thanks you everyone and we wıll see u ın tıme agaın😉

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Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I just got back from my holiday at Kuum Hotel & Spa, with a couple of friends for a bachelorette. I can definitely speak for us all when I say that it was the perfect getaway. The hotel is beautiful, not far from the centre of Turkbuku and the Marina. The staff is very nice and helpful. We hesitated a... More 

Was this review helpful? Yes 1
Kuum H, Konuk İlişkileri Müdürü at Kuum Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback on our hotel. As Kuum Hotel & SPA, our goal is to bring quality of service to a higher level by making ourselves better each passing day. We appreciate all kinds of complaints, criticisms and suggestions and evaluate them in order to provide excellent service. Looking forward to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

It s a great holiday. We have wonderfull holiday. Nice reception service. Guest relation finding solutions if you have any problem. It s really deluxe hotel. I been 12 times in Turkey but this is a amazing. We rest very well

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Kuum H, Konuk İlişkileri Müdürü at Kuum Hotel & Spa, responded to this review

Dear Guest, We are glad to hear that you enjoyed your stay. Thank you for all your compliments for Kuum Hotel & SPA and we are delighted to welcoming you in our hotel again. Sincerely, Kuum Hotel & SPA More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 23, 2015

Our stay at KUUM was just lovely.. we haven't had such a relaxed week for a long time. Staff was very obliging at any time.. the ladies from Bali at the spa have been great in doing massages and Hamam and it was a real pleasure to meet Büsra!! Such a lovely person.. Also the team at the beach/ in... More 

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Kuum H, Konuk İlişkileri Müdürü at Kuum Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your review regarding your recent stay with us. We are very happy to learn that you had a good experience with us overall; It was a true pleasure for us to read your feedback and we are glad to hear that we were able to meet your expectations. We hope... More 

Gilbert, Arizona
1 review
5 of 5 stars Reviewed May 16, 2015

Our family spend time at Kuum and it was such a pleasant experience with outstanding service in a beautifully planned resort. Staff took great care of each and every apsect of your stay in the hotel. Already planning to come back.

Was this review helpful? Yes
Kuum H, Konuk İlişkileri Müdürü at Kuum Hotel & Spa, responded to this review

Dear Guest, Thank you for taking time to review our hotel and sharing wonderful comments which have been shared with our Team members and read with joy! We are very pleased to hear that you have enjoyed your stay at Kuum Hotel & SPA. We will be very much looking forward to welcoming you again in our hotel, Warm regards,... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 8, 2015

I stayed for just over a week in the first two weeks of September and despite not being far off from peak season, my stay was very disappointing. Staff continually cited the time of year as a reason for poor service and atmosphere, and especially considering the pricing, there are much better alternatives in close proximity. Also, under normal circumstances... More 

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Kuum H, Guest Relations Manager at Kuum Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Istanbul
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 17, 2014

Kuum Hotel&Spa is the perfect choice for those who want to experience the fascinating world of Bodrum; a comfortable-luxury hotel, easy to reach and overlooking seaside where a cordial and always available staff awaits you.

Was this review helpful? Yes 1
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 4, 2014

The stay was every bit as relaxing as we expected. Don't know what the fuss was about the staff not being helpful. Staff are young and lively and very helpful. Brilliant concierge Brilliant rooms (we booked the suite) Spa was amazing - ask for the turkish Hamam to be done from Ufuq "oofoq" - such a professional. Breakfast is amazing.... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 13, 2014

This is the 2nd time I've been to this hotel after a few years, and the location and waterfront is absolutely great. Unfortunately the service is the worst I have ever experienced for what is supposed to be a 5 star hotel. Breakfast is a disgrace, the vegetables are old and at most times off. There are no managers anywhere,... More 

Was this review helpful? Yes 1
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