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Rixos Grand Hotel Ankara

#18 of 150 Hotels in Ankara
Certificate of Excellence
Ataturk Bulvari 183 | Kavaklidere, Ankara 06680, Turkey
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Rixos Grand Hotel Ankara
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Ranked #18 of 150 Hotels in Ankara
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
cfuller603 Washington DC, District of Columbia
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107 reviews from our community

Traveler rating
    49
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    5
    10
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Top Contributor
245 reviews 245 reviews
42 hotel reviews
241 helpful votes 241 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a gorgeous, modern hotel with an impressive lobby, excellent restaurant, and wonderful rooms. Our double room was large with electronic shades. The bathtub is only separated from the room by a curtain so there's not much privacy there, but the shower is separate from the toilet and everything is modern. We really enjoyed our stay. The only downside... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This was my second time staying in this Hotel. & the main reason i chose Rixos was it's so close to places I needed to visit. But for a five star hotel these are really questionable: 1- staff , even at front desk are so poor at speaking & even understanding English 2- the rest of the staff 95% can... More 

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RixosGrandAnkara, Rixos Grand Ankara at Rixos Grand Hotel Ankara, responded to this review

We appreciate for your review and sharing the details of your experience. The related department managers have been informed about the problems you have mentioned. Hereafter we will be more attentive and will definitely take actions to your feedbacks for further improvements. We sincerely hope to have the pleasure of welcoming you back, assuring our best service and attention. More 

Senior Contributor
29 reviews 29 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed in Rixos Grand Hotel Ankara for 1 night and it was a very comfortable, very relaxing stay in the heart of Ankara. Walking to the most enjoyable streets of Ankara from the hotel (bestekar, tunalı, tunus...) is the biggest advantage of the hotel.

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RixosGrandAnkara, Rixos Grand Ankara at Rixos Grand Hotel Ankara, responded to this review

Dear valued guest; We appreciate for your review and sharing the details of your experience. It is always a pleasure to receive positive feedback. We will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 19, 2015

Hotel design is excellent, its facilities are good, its location is fantastic; but its service is below average. It tooks more than 1 hour to give services as easy as some bottle of water or tea. It's obvious that speed is not a parameter in their services. Its breakfast is very good and you can enjoy walking around and have... More 

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RixosGrandAnkara, Rixos Grand Ankara at Rixos Grand Hotel Ankara, responded to this review

We appreciate for your review and sharing the details of your experience. The related department managers have been informed about the problems you have mentioned. Hereafter we will be more attentive and will definitely take actions to your feedbacks for further improvements. We sincerely hope to have the pleasure of welcoming you back, assuring our best service and attention. More 

Top Contributor
115 reviews 115 reviews
49 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 7, 2015

I have been there for a short business visit but I remember it as a great ace, rooms are clean and fresh with a great contemporary design. Breakfast was plenty and well prepared with good coffee. Location is acceptable.

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RixosGrandAnkara, Rixos Grand Ankara at Rixos Grand Hotel Ankara, responded to this review

We appreciate for your review and sharing the details of your experience. It is always a pleasure to receive positive feedback. It will be our pleasure to share your comments with our entire team. Appreciation of our services and our staff is our greatest source of motivation. We sincerely hope to have the pleasure of welcoming you back, assuring our... More 

Ravensburg, Germany
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 26, 2015

The Hotel is Central located. Ask for Premium rooms and Special room Rate. Only The staff in the restaurant should bei more care taking. The Fitness is perfectly furnished, Swimmingpool good Standard.

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RixosGrandAnkara, Rixos Grand Ankara at Rixos Grand Hotel Ankara, responded to this review

Dear valued guest; We appreciate for your review and sharing the details of your experience. It is always a pleasure to receive positive feedback. We will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Sao Paulo, SP
Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 23, 2015

Well located hotel near to a trendy shopping street and a good Craft beer bar (James Cook). Room was very spacious and electric blackout curtains were a nice touch. Bathroom was magnificent, but could have been better if water were hotter. Wife used the tub, but was expected more. Restaurant used for the tour groups is far too small and... More 

Was this review helpful? Yes 1
RixosGrandAnkara, Rixos Grand Ankara at Rixos Grand Hotel Ankara, responded to this review

We appreciate for your review and sharing the details of your experience. I apologize on behalf of Rixos Grand Ankara for the unsatisfied parts of your stay. The related department managers have been informed about the problems you have mentioned. Hereafter we will be more attentive and will definitely take actions to your feedbacks for further improvements. We sincerely hope... More 

Izmir, Turkey
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 20, 2015

I was there for one night during my business trip,generally hotel was on good location if you have work in the diplomat area of Ankara. Hotel was very good luxury furnished and comfortable bed,i had a superior room on upper floor with great view,it was clean and big room. Front desk was very helpful and friendly the breakfast was amazing... More 

Was this review helpful? Yes
RixosGrandAnkara, Rixos Grand Ankara at Rixos Grand Hotel Ankara, responded to this review

Dear valued guest; We appreciate for your review and sharing the details of your experience. It is always a pleasure to receive positive feedback. We will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Sydney, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 9, 2015

No tissues (only paper towel in the bathroom), no room in the bathroom to put my toiletries (not the best layout nor good use of the available space) and very annoying that there is no option to make coffe in the room (I only need a kettle to make make my coffee in the mornings). Other than that, just ok... More 

Was this review helpful? Yes
RixosGrandAnkara, rixos grand ankara at Rixos Grand Hotel Ankara, responded to this review

We appreciate for your review and sharing the details of your experience. The related department managers have been informed about the problems you have mentioned. Hereafter we will be more attentive and will definitely take actions to your feedbacks for further improvements. We sincerely hope to have the pleasure of welcoming you back, assuring our best service and attention. More 

Tehran, Iran
Contributor
18 reviews 18 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 2, 2014

we were at Rixos grand hotel for 4 days...3 nights we received there at 10 in the morning...they gave us our room immediately... that was really positive point. lobby is very chic and modern really big and good design i love it very much 2 fast and high security elevators we were at 9 floor none smoking room. the view... More 

Was this review helpful? Yes
RixosGrandAnkara, Rixos Grand Ankara at Rixos Grand Hotel Ankara, responded to this review

We appreciate for your review and sharing the details of your experience. It is always a pleasure to receive positive feedback. It will be our pleasure to share your comments with our entire team. Appreciation of our services and our staff is our greatest source of motivation. We sincerely hope to have the pleasure of welcoming you back, assuring our... More 

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