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Lugal A Luxury Collection Hotel

5.0 of 5 Noktali Sok. No:1 Kavaklidere, Cankaya, Ankara 06700, Turkey
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Lugal A Luxury Collection Hotel
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Lugal A Luxury Collection Hotel
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13 reviews from our community

Traveler rating
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    4
    1
    0
    1
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Tehran
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In spite of small rooms in Sheraton, the rooms in Lugal is big enough, which was very suitable for us as a 5 person family in two rooms, really with a relaxed, silence atmosphere It is possible to use the pool and amenities of Sheraton hotel adjacent to this one,with a great customer service and reception , very good and... More

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JoergUweLimper, General Manager at Lugal A Luxury Collection Hotel, responded to this review

Dear Hamid F, Your comments on Lugal, A Luxury Collection Hotel Ankara is highly appreciated. Thank you for taking the time and sharing them with us. It makes us all very happy that our Lugal guests can easily use the facilities of Sheraton Ankara and enjoy them as part of their travel. I wish you and your family the best,... More

Doha, Qatar
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my third stay in Ankara and so far I have found this hotel the most conveniant for the centre of " happening" for me. Located very close to one of the main shopping street and a shopping centre as we'll as 20 mins ride from the old bazar. I got the room on the 8 th floor which... More

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JoergUweLimper, General Manager at Lugal A Luxury Collection Hotel, responded to this review

Dear Annalocanova, How wonderful to hear that one of our guests is fond of Ankara and takes an opportunity to share the thoughts. I agree with you 100%. Ankara has a lot to offer and as the destination authority our Concierge team is keen on sharing information and their personal experiences to add value. Dear Annalocanova, I am sorry that... More

toronto
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

Great room on upgrade with SpG gold. Otherwise expensive Good service , has espresso machine in the room, great customer service. Very helpful. The are of the hotel is great. The Sheraton is attached so you can use the pool and the amenities.

Was this review helpful? Yes 1
JoergUweLimper, General Manager at Lugal A Luxury Collection Hotel, responded to this review

Dear adeysh, Thank you for taking the time and sharing your comments on Lugal, A Luxury Collection Hotel Ankara. It is wonderful to hear that your Gold SPG membership got you upgraded and allowed you to experience the Luxury Collection services and amenities. It will be our pleasure to host you in the near future again. Kind Regards, Joerg U.... More

London
2 reviews
1 of 5 stars Reviewed February 26, 2014

I travel once a month on business and on this specific trip i decided to try the Starwood Group Hotel - Lugal. After several flight delays myself and my colleague arrived late at the hotel. I had called ahead of time to let the front desk know that our flight would be late and that we would like to check... More

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JoergUweLimper, General Manager at Lugal A Luxury Collection Hotel, responded to this review

Dear MattandLindsay, Thank you for posting your Trip Advisor review. I would like to state that there are usualy two sides to a story. However, please be advised that this review will not draw a response since we concluded our correspondence prior to this post. Kind regards, Joerg U. Limper More

Doha, Qatar
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 8, 2014

Top service! Very quiet and welcoming lobby. The rooms are very big and very nicely decorated.You will feel like home and want to come back. My only issue was breakfast which was very limited and have to order a la carte. But you can always use the buffet next door. If you prefer the small, more luxury hotels, this is... More

Was this review helpful? Yes 2
JoergUweLimper, General Manager at Lugal A Luxury Collection Hotel, responded to this review

Dear Skysurferr, Thank you for taking time and share your experience. Personalize service and an intimate atmosphere is our key to make your stay valuable and it is always nice to hear that our guests give credit to what we try to achieve. Warm Regards, Joerg U. Limper More

Itzig, Luxembourg
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 20, 2013

Arriving late and tired from the journey I was very pleased by the warm and affectionate reception given by the whole staff. My room was overwhelming: extremely spacious, friendly and neat. The breakfast in the morning seems at first view a little bit small, but you find everything you need and can get anything you want from the staff. The... More

Was this review helpful? Yes
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 3, 2013 via mobile

A very special hotel well located. Its annex to Sheraton and has access from there in addition to its own. Very nice hall and cosy. Rooms are nice and well furbished. Personnel well trained and smiling. You really feel at home. Its a real luxury hotel.

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JoergUweLimper, General Manager at Lugal A Luxury Collection Hotel, responded to this review

Dear Er K, Thank you very much for taking your time to write about Lugal. We are really pleased to see that you enjoyed our Luxury Hotel brand. We look forward to welcoming you again on your next trip to Ankara. Warm regards More

Jeddah, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 29, 2013

They are connected to Sheraton. You can access Sheraton lobby directly from the elevator. from thier you can go to the mall after going down the stairs. Hotel is nice with well trained and professional staff. In the breakfast I didnt find much selection and I was the only person in the resturant during my 3 day stay. May be... More

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JoergUweLimper, General Manager at Lugal A Luxury Collection Hotel, responded to this review

Dear Nasir I, Thank you very much for choosing Lugal for your stay and also taking your time to express your experiences with us. We appreciated to see that you enjoyed the hotel, services and the surroundings. As you guessed, your stay was right before a Turkish National Holiday and within the off season of Ankara. I am sure during... More

New Jersey
Top Contributor
53 reviews 53 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 1, 2013

First a little background. We arrived at the hotel during the time of the recent demonstrations and learned that our reservations had apparently been cancelled. Our travel agency in New York was closed because of the time difference. The hotel staff calmly and repeatedly reassured us that everything would be taken care of and, in an act of generosity, gave... More

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JoergUweLimper, Complex General Manager at Lugal A Luxury Collection Hotel, responded to this review

Dear NJ_Mike_2009, Thank you very much for taking your time and sharing your experiences with us. We were delighted to hear that the team looked after you well and you also enjoyed our facilities. Our new internet system transition period is now completed and the next time when you stay with us you will have no problems with it. Hope... More

Bichelsee Balterswil, Switzerland
Top Contributor
76 reviews 76 reviews
45 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 9, 2013 via mobile

The Lugal is part of the Ankara Sheraton. There is a seperated entrance, but still you can easily use Sheratons entry and even the check-in desk. The rooms are good, but getting a bit old now. Bathroom and Shower are better than average. The amenities for SPG Ambassadors are great, even my favorite drink was prepared and waiting for me... More

Was this review helpful? Yes 1
JoergUweLimper, General Manager at Lugal A Luxury Collection Hotel, responded to this review

Dear runsaroundtheworld, Thank you very much for sharing your experiences with us, so that we can improve ourselves. It was nice to hear that you enjoyed our facility but we are sorry for letting you down during the breakfast. Upon your comment, we will look closer to the service and the breakfast selection. Hope to see you soon at Lugal... More

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Additional Information about Lugal A Luxury Collection Hotel

Address: Noktali Sok. No:1 Kavaklidere, Cankaya, Ankara 06700, Turkey
Location: Turkey > Ankara Province > Ankara
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Lugal A Luxury Collection Hotel 5*
Number of rooms: 91
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