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All 1 Andrews hotels

Quality Inn

2.0 of 5 Hotel   |   138 Country Hearth Lane, Andrews, NC 28901 (Formerly Country Hearth Inn - Andrews)
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Ranked #1 of 1 Hotels in Andrews
A recent review
3 of 5 stars Reviewed January 18, 2015
amiable40 Maggie Valley, NC
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40 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Maggie Valley, NC
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 18, 2015

Have had to stay here a few times for work. Although this Quality Inn is clean and reasonably priced, two things are a problem. First, the wi-fi was not accessible. And I was double charged one stay, and although they said they'd refund me, after two weeks they refused (luckily I had booked through Expedia and they refunded me.) Will... More 

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Sylva, North Carolina
12 reviews 12 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 30, 2014

Needed a room for a night. I have stayed in this motel many times over the years. It has changed owners a few times. It was the Country Hearth Inn. Now a Quality Inn. Have to say that some of the past owners didn't seem to keep up the place very well. Not the case anymore. First off the manager... More 

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16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 2, 2014

Stayed here during the Labor Day weekend and the rooms were clean and the beds comfortable. TV was small and cable reception left a lot to be desired with few channels which is not good during the opening week of football. Pass on the breakfast not worth your time.

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Murfreesboro, Tennessee
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 10, 2014

I have stayed at this hotel on several occasions over the years and have always been very pleased. This time I was amazed at the lack of housekeeping in room 106. There was a wet rag still laying on the edge of the shower. The room smelled musty. There were gnats in the room. I will make plans to stay... More 

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Roanoke, Virginia
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 9, 2014

shower ceiling had mold... not pleased. bugs were in room. phone was dirty. Service was not great at all... quality of the rental was poor. Not good to see that shower ceiling having mold building up in there...

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Arab, AL
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 5, 2014

I made last minute reservations for 7/3-7/5 and when you don't plan ahead you get what you get. First of all reservations online were simple and fast. The hotel has a beautiful view of the mountains. from the front of the hotel. Check-in was pretty quick. We were given our room and were told that is anything was ok to... More 

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Richmond Hill, Georgia, United States
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 30, 2014

My group of senior adults all commented on the comfort of the mattresses. Had no complaints from anyone. Breakfast included fresh fruit, sausage/biscuits, cereal, Danishes, waffles, bagels, etc. new girl training up front di a great job, friendly...think she will be an asset to the motel. Miss Rita is manager and does a great job keeping everyone happy. Would stay... More 

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Durham, North Carolina
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 31, 2014

My husband and I were on our way home from Tennessee and needed a place in the Western part of N.C. I found this room through Choice Privileges and we were very happy with it. The man at the desk when we were there was very helpful. We would definitely stay there again

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Davidson, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 23, 2014

I have been recomending this motel to friends visiting from out of the area for some time now. It is clean, comfortable, economical, and run by t for those going a very friendly staff. If is very convienen rafting or zip lining in the loacal area.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 30, 2014

Beware Pet Lovers and Nonsmokers. Purchased 2 rooms for 2 nights through a booking agency deal. Hotel placed us in two of the worst smelling smoke saturated rooms & then blamed the room selection on the booking agency. Our rooms were so bad, that we went to a nearby town, and stayed at another hotel for the first night. We... More 

Was this review helpful? Yes 2
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Additional Information about Quality Inn

Address: 138 Country Hearth Lane, Andrews, NC 28901 (Formerly Country Hearth Inn - Andrews)
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Andrews
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 50
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Also Known As:
Quality Hotel Andrews

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