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Crowne Plaza Manila Galleria

4.5 of 5 Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
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Crowne Plaza Manila Galleria
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Crowne Plaza Manila Galleria
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499 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Iceland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

As a very loyal Crowne plaza costumer i visited this hotel 5 days. Have to say i was very dissapointed with this hotel. Everything failed almost. Check in experience 3/5 Room quality 3/5 Room size 5/5 Cleaning in hotel 3/5 Condition of hotel 2/5 Staff in Restaurant 2/5 Food quality 2/5 Bar one 4/5 Laundry service 5/5 Swimming pool no... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing your challenges you have experienced during your stay with us. It saddens us knowing that you had an unpleasant experience and would like to apologize for your disappointment. Rest assured that I will be cascading this to the team and we will be doing everything we can... More 

Kongsvinger, Norway
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for one night to complete my IHG Set Your Sights promotion as it was right next door to the Holiday Inn. The hotel was more luxurious than the HI Galleria however for the extra money I wouldn't return as the Holiday Inn was good enough. The room was massive with a comfortable bed and a filter coffee... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience and for choosing to stay in our hotel. We appreciate your comments about our spacious rooms and its facilities, service rendered by our staff and the nearby facilities. We will be delighted to share it with the management and staff. We can't wait... More 

California
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay at this hotel. This hotel is attached to the Robinson's galleria mall, so you can actually go to the 4th floor for an easy access to the mall entrance without going outside. Plenty of places to eat. Rooms were very nice and clean. My room was at the side edge so I could see all around... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for sharing to us your review. It was a great pleasure reading your comments about our spacious room, city view and nearby facilities. We are glad to know that you enjoyed your stay in our hotel. This will be shared to everyone who will find this a source of... More 

Senior Contributor
30 reviews 30 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed with my family right after Christmas day, 26th of December. I just came back to PH from the middle east,.. and It was actually my first time to try a hotel in Manila, we chose this hotel coz of the location -- connected to the Rob Galleria where my family's shopping convenience. I found most of the staff... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. We appreciate you for taking the time to share to us your experience. It is my deepest regret that this happened to you, as we make sure that all our guests are attended to. Rest assured that it is not our intention to do so and I would like to apologize.... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

I was able to stay here for a video shoot. Its was a nice hotel. Staff were friendly but the passageways are a bit tricky. Food served is limited but nice. I would still say it is a nice hotel and I could recommend this to anyone.

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for writing us your feedback. We are honored for your recommendation and for choosing our hotel as your location for your video shoot. We hope to continue to provide you with excellent service all the time. We look forward in welcoming you back soon! All the best, Executive Assistant... More 

manila
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 2 days and one night here courtesy of my niece, and we were all satisfied with the hotel. Room was spacious and the beds were soft and comfortable. I like the bathroom with the enclosed shower room and separate bath tub. we stayed at the 15th floor and it was all quiet on the night before new year. the... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience. We enjoyed reading your comments on how well you were satisfied with our products and services. It gives us joy knowing that you celebrated the new year's with us. Thank you for your recognition towards our effort. We can't wait to welcome you... More 

Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for 11 nights (Christmas week). This hotel shares the same parking with Holiday Inn (has a different entrance) and the mall patrons. For Crown Plaza guests access to hotel form parking lot is on Basement 3, all the way to lot 3a. So you can just imagine how busy it can get. The lobby is ok, typical... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience. We are delighted to hear that your were happy with our spacious rooms, bathroom facilities, internet connection, nearby facilities, the services rendered and our staff. We will bring up your concern to the management as we do our best to make our guests... More 

Cebu City, Philippines
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for the 5 day official trip. I love particularly the buffet breakfast they serve. The hotel staff were nice and kind. This is indeed a 5 star hotel. Been to a Crowne Hotel in Adelaide and North Carolina. Dunno if they are of the same owners but if the comparison serves any purpose, then I would say... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience. We are honored for your recognition towards our efforts and your recommendation. It gives us great joy knowing that you had a great stay with us and that you were satisfied with almost all our products and services. This will certainly be shared... More 

Senior Contributor
25 reviews 25 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 20, 2014

Coming home on xmas seasons are always special to me.This year i want changed my usual visit.I went with my friends to experience the beauty of this hotel.And i was satisfied with the room as they are big enough.The bathroom is big.And the thing that excites me is the hotel is almost connected to robinson's galleria and very near to... More 

Was this review helpful? Yes 2
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your wonderful experience at Crowne Plaza Manila Galleria. We are honored to be part of your special moment and it gives us joy hearing that you had a spectacular stay at our hotel. It also gives us delight to know that you were satisfied with... More 

Cebu City, Philippines
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed December 20, 2014 via mobile

From the 12f, you can hear the traffic below all day and night. My room was facing a construction site so it was very noisy esp that I sleep during the day. Anyone can access hotel floors since key cards are not required. My package included transportation to the office, you have to book at least an hour and there... More 

Was this review helpful? Yes 2
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing your challenges you have experienced during your stay with us. It saddens us knowing that you had an unpleasant experience and would like to apologize for your disappointment. Rest assured that I will be cascading this to the team and we will be doing everything we can... More 

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Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Quezon City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
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Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza

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