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All 47 Quezon City hotels

Crowne Plaza Manila Galleria

4.5 of 5 Hotel   |   Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
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Ranked #3 of 47 hotels in Quezon City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
kibbutznik_9 israel
  • Reviews (451)
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451 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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israel
Top Contributor
74 reviews 74 reviews
60 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel- good service- attached to large shopping mall which is advantage during rain. Service good,breakfast good. Only reason i gave 4 rather than 5 was i saw some small maintenance issues. I mean really small things but only give 5 for perfect stay.examples-- internet cable in room- the clip was broken so didnt stay in plug, the drying line... More

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Bangalore
Top Contributor
63 reviews 63 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is a stones throw from ADB. Located ideally.Walking distance to the podium and mega malls. The Robinsons galleria is just next door. The grand deluxe rooms are very spacious. Service is ok.Should be ramped up. Buffet breakfast options for vegetarians not so good.The restaurant seating is very cluttered. Since the malls close by food is not a problem.... More

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JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing to us your feedback about our hotel. We are happy to know that you were satisfied with the room provided for you. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. We hope to welcome you once again! All... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed here with my cousins on the 17th floor & definitely had a great time. . Staffs were very polite,rooms were clean ,the breakfast buffet was also great.The pool area was well lighted coz we stayed till it closed at 8pm, but hopefully they can extend their closing time in the future.. But in general would definitely be coming back... More

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JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing to us your feedback. We are happy to know that you have thoroughly enjoyed your stay with us and that you were satisfied with our products and services. We will share this to the team. We hope to see you again soon! All the best, Executive Assistant Manager More

2 reviews
4 of 5 stars Reviewed 1 week ago

The staff members are really polite and hospitable, offering good service to the guests.The room was nice although the view was not the best one (I was on the 6th floor). Convenient because is directly connected to the mall. I would definitely recommend this hotel. Contra: Pay for internet in a 4 stars (I guess) hotel? This is unacceptable. Completely... More

Review collected in partnership with this hotel

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JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking the time to write us your feedback. We are happy to know that you were satisfied with the room provided for you. Here in Crowne Plaza Manila, we make sure that our guests are happy with our services. We can't wait to welcome you back! All the best, Executive Assistant Manager More

Nanjing
Top Contributor
52 reviews 52 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

This time Iplanned to stay near Robinsons Galleria and there are not so many good hotels in Ortigas. I selected this hotel because it has relatively new rooms ( I sstayed several times here during the last years), the breakfast buffet is very good, and the access to the mall is also very convenient. However if I compare the rooms... More

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JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, We appreciate that you have taken the time to share to us your experiences. It is always our pleasure to have you as our guest. We regret to know that you were not satisfied with your stay here in our hotel. Rest assured that we will share this to the management, as we strive to provide you... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

It was rather a fantastic experience to stay here for my trip. I had a relaxing night which I did not expect knowing it's in a busy place like Ortigas.The food was awesome and the staff are very accomodating.

Review collected in partnership with this hotel

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JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for writing us your feedback. We are happy to know that you had a great stay with us. Our staff tries their best to provide excellent service to all our guests every time. We hope to see you soon! All the best, Executive Assistant Manager More

Cainta, Rizal, Philippines
1 review
5 of 5 stars Reviewed 2 weeks ago

All the staff members are so hospitable and they give excellent service to their guests. The room I stayed was very relaxing and comfortable. The hotel also is directly connected to the mall so it is very convenient.

Review collected in partnership with this hotel

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Mr. Raymond, Thank you for taking the time to write us your feedback. We are glad to hear that you enjoyed your stay with us and that you were satisfied with the room that was given to you. Here at Crowne Plaza Manila, our staffs make sure that our guests are happy and well-relaxed. We look forward to serve... More

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We booked Crowne Plaza as our pre and post wedding preparation venue since our Church and Reception Venue was situated midway those places. It was very convenient most especially the fact that there was a direct access to the mall (Robinson's Galleria) gave so much ease to buy last minute necessities. Our rooms are well secured, bedsheets are nicely cleaned... More

Review collected in partnership with this hotel

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JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Ms. Abigail, Thank you for sharing to us your wonderful experience at Crowne Plaza Manila Galleria. We are honored to be part of your special moment and it gives us joy hearing that you had a spectacular stay at our hotel. It also gives us delight to know that you were satisfied with our products and services, and our... More

bangalore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was visiting Manila on a short business trip for just 2 nights. I have never been so impressed in such a short time with the level of service though I've stayed at most IHG hotels in other parts of the world. Right from picking me up at the airport to dropping me off, every staff member was very courteous,... More

Was this review helpful? Yes 2
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a great review. We enjoyed reading your comments and we are delighted to know that you had a successful business trip. We are thrilled that you were satisfied with our products and services in almost all aspect of the hotel. We will share this to the team and... More

Singapore, null, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed in Crowne Plaze Ortigas for 2 days due to one of my best friends wedding preparation and after wedding events. The place is very convenient due to its has its own connection to the mall and as well as its located to a prime place in Ortigas. Crew were very accommodating and very helpful, breakfast buffet is good,... More

Review collected in partnership with this hotel

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for sharing your experiences and for choosing Crowne Plaza Manila. We are happy to know that you were satisfied with our products and services. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. We look forward to welcoming you again for... More

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Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Quezon City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
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Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 
Number of rooms
263

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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