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Crowne Plaza Manila Galleria

4.5 of 5 Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
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Crowne Plaza Manila Galleria
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Crowne Plaza Manila Galleria
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515 reviews from our community

Traveler rating
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    219
    83
    21
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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  • Chinese (Simplified) first
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  • German first
  • Indonesian first
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  • Russian first
  • Spanish first
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    (155)
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars NEW

I love this hotel!! The comfy beds, nice location (adjacent to Robinson's Galleria) and a lot of selection of food in the buffet. We had spent the birthday celeb of my bf here and they even gave us a complimentary cake. The pool is sharing with Holiday Inn but over-all our stay here is awesome.

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for choosing Crowne Plaza Manila Galleria and for taking the time to write a detailed review of your stay. We are thrilled to hear that you celebrated your special moments with us and that you were able to enjoy our facilities around the hotel such as the pool, room... More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Having traveled on business, the hotel staff and its facilities are focused on ensuring you are able to get your business done smoothly. The staff are very much about ensuring a you are focused on your business and supporting you in every way possible. The hotel is absolutely safe, well secured fitted with facilities to meet your "home away from... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guests, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to share to us your feedback. We aim to be able support you in your journey to success and we are very much delighted to know that we were able to achieve it. This will be shared to our staffs, who will surely find this... More 

Manila
Top Contributor
113 reviews 113 reviews
32 hotel reviews
261 helpful votes 261 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If there is an award for best service among hotels, this hotel deserves it. Stayed here overnight as part of my incentive from my boss...she said I needed a R&R, and I'm glad she chose this hotel for me. Check-in and out were a breeze. Staffs were very prompt and courteous. I was surprised to see the room as it... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for taking the time to share to us your experience. We are happy that you were able to relax and enjoy your stay in our hotel. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve.... More 

Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was only going to stay 10 days but ended up staying 3 weeks ..good hotel .nice room. 7 corners restaurant awesome buffet . Has a Chinese restaurant. .but i would give it a 3 because they rush you if your on the end of the day .Close at 10 we got there 9.30 . They started cleaning around us. We... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing this to us. We are delighted to hear how much you have enjoyed your stay with us and we are honored that you extended your stay. We will definitely address the concerns you have raised with regards to staff attitude as we strive to provide consistent quality... More 

Peterhead, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at the Crowne Plaza in Manila a number of times and always appreciate the service of the staff there. If you ever need help with making a reservation, Roselyn will always provide a first class service with your room request. Kathleen also at the front desk is always efficient at getting you checked in and out, with... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for sharing to us your experience. It gives us joy knowing that you had a great stay with us and that you loved the services of Roselyn from Room Reservations to Kathleen from Front Desk to Housekeeping and even the hotel facilities. We will definitely share this to everyone... More 

Perth, Australia
Top Contributor
53 reviews 53 reviews
41 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed one night whilst in Manila. Our room was large with twin beds. Very clean and spacious! Bed was comfortable and request for a different pillow was action very quickly. The breakfast was buffet with an amazing array of choices. Check in/out was efficient and staff were all very friendly. Great stay!

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Value Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your wonderful experience. We are glad to hear that you had a great stay with us. We appreciate your recognition towards our products and services. We look forward in welcoming you back in the near future. All the best, Executive Assistant Manager More 

Quezon City, Philippines
Contributor
14 reviews 14 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

stayed here numerous times already and i can't have enough of it! the ambiance is so relaxing. the people are warm, elevators are fast, linens are soft, and they sure surpass the basic necessities of a hotel. the location is absolutely fantastic as it is connected to a prestigious mall, and is within the reach of ortigas center. what got... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing this to us and for choosing to stay in our hotel. It was our pleasure to have you as our guest. We are delighted to know that you had a great stay with us. Thank you for the wonderful comments about our products and service. We can't... More 

Balanga City, Philippines
Top Contributor
66 reviews 66 reviews
43 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I attended an annual convention and stayed in this hotel. The location is very safe and strategic since it is connected to a mall, hence no need to travel a distance just to shop. The staff were efficient from front desk to room attendants. The room was clean and very comfortable. The breakfast was just Ok. At times, the refilling... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your feedback. We are glad to know that you had a great stay and you were happy with the room provided for you, location of our hotel, breakfast and service rendered. We hope to continue to provide your with the quality of service you deserve.... More 

Senior Contributor
31 reviews 31 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

One who is looking for a good location could find Crowne as a good bargain little walk from Makati. Rooms are outdated not really refurbished in last years, makes you feel this is old thing. Breakfast and restaurant service is acceptable nothing to complain. Overall for same price you might find better in there.

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to write us your feedback. We have taken notes and we appreciate your suggestions which will help us identify the areas of improvement. Rest assured that this will be raised to the management. We hope to welcome you back again. All the best, Executive Assistant... More 

Caloocan, Quezon City, Philippines
Contributor
18 reviews 18 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a safe and comfortable place to all travellers.While staying in the hotel for conference you are assure that you are in the right place for you to learn something about the conference and you will be satisfied with the proper food being served and the excellent service of the staff.

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for taking the time to share to us your experience. Your journey to success matters to us and we are glad to know that you were satisfied with our products and services. We hope to continue to provide you with excellent service. We look forward in welcoming you back... More 

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Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Quezon City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
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Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza

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