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Crowne Plaza Manila Galleria

4.5 of 5 Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
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Certificate of Excellence 2014
Crowne Plaza Manila Galleria
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Crowne Plaza Manila Galleria
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490 reviews from our community

Traveler rating
    173
    207
    81
    17
    12
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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    (151)
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Senior Contributor
25 reviews 25 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Coming home on xmas seasons are always special to me.This year i want changed my usual visit.I went with my friends to experience the beauty of this hotel.And i was satisfied with the room as they are big enough.The bathroom is big.And the thing that excites me is the hotel is almost connected to robinson's galleria and very near to... More 

Was this review helpful? Yes 1
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your wonderful experience at Crowne Plaza Manila Galleria. We are honored to be part of your special moment and it gives us joy hearing that you had a spectacular stay at our hotel. It also gives us delight to know that you were satisfied with... More 

Cebu City, Philippines
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

From the 12f, you can hear the traffic below all day and night. My room was facing a construction site so it was very noisy esp that I sleep during the day. Anyone can access hotel floors since key cards are not required. My package included transportation to the office, you have to book at least an hour and there... More 

Was this review helpful? Yes 2
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing your challenges you have experienced during your stay with us. It saddens us knowing that you had an unpleasant experience and would like to apologize for your disappointment. Rest assured that I will be cascading this to the team and we will be doing everything we can... More 

Toronto, Canada
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a week or so. Some mix up during the check in but was okay. Staff very helpful and always had a smile. The room itself is okay but tired. I think it needs to be updated. Breakfast was good, a lot of options to choose from. Bar one was decent. It also has an access... More 

Was this review helpful? Yes 2
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience. We appreciate your comments about our breakfast, bar, nearby facilities and staff. Rest assured that your concerns will be raised to the management. We look forward to serve you soon! All the best, Executive Assistant Manager More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've spent most of the past three months at the Crowne Plaza in Ortigas Center, and have been very pleased. The rooms are spacious, comfortable, and equipped with all of the amenities you'd expect. What sets this hotel apart, in my opinion, is the staff. I'd like to single out some folks who really stood out, starting with Miss Yesh,... More 

Was this review helpful? Yes 2
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your experience. We are very grateful for your recognition towards our effort and services. Our staff tries their best to make our guests feel satisfied, and we are happy to know that Yesh, Allan, Che, Ema, and Maji managed to make your stay a great... More 

Sydney, Australia
Top Contributor
62 reviews 62 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

First time in Manila on 3 day business trip. This hotel is quite some distance from airport which was made worse by the truly appalling Manila traffic - absolute madhouse on the roads. 3+ hours car ride from airport !! But very happy once finally arrived. As IHG member got 25% discount rate and was upgraded on checkin to a... More 

Was this review helpful? Yes 1
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria! Thank you for taking the time to write us your feedback. It was a great experience reading your comments on how well you enjoyed your stay with us. We appreciate your comments about all our products and services. Thank you for your recommendation and we will continue to provide you with... More 

Taguig City, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Crowne Plaza have always been my go-to hotel, since I own the Priority Club Card, and obviously do it for the points and rewards. Location is very nice, since it is integrated and accessible via Robinson's Galleria. This is a very nice hotel, not to mention cheap (considering the price range of hotels in PH). Availability of rooms isn't a... More 

Was this review helpful? Yes 1
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for sharing to us your experience and for always choosing Crowne Plaza Manila Galleria. It gives me great pleasure in reading that you have enjoyed our service, location of our hotel, nearby facilities, buffet and our spacious rooms. This will be shared to everyone who will surely find this... More 

LA
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice, clean no-nonsense hotel. The lobby is small with a few inconvenient stairs to lug up luggage, but pleased about the room which was about 40sq meters. Big beds. Very convenient location, center of Metro Manila.

Was this review helpful? Yes 2
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your feedback. It was our pleasure to have you as our guest. We appreciate your comments about our spacious rooms and its amenities. We are glad to hear that you had a comfortable stay with us and we hope to continue to provide you with... More 

Paranaque, Philippines
Contributor
12 reviews 12 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Crowne Plaza has great customer service and excellent breakfast spread. Though finding the designated parking for hotel guest can be a bit of a drag only to find out that there is non available since all are occupied. The room is a bit bigger than the usual hotel rooms, fully equiped and comfortable.

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Many thanks for taking the time to write us your feedback. We are pleased to learn that you were satisfied with our spacious rooms and services. It gives us delight to make our guests pleased and we hope to continue to provide you with the quality service you deserve. We can't... More 

Abu Dhabi
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a review of a return visit to this hotel after a very good experience several months ago. I was pleased to find that my first experience was not an exception to the fine service and quality of this hotel. The room amenities are excellent in quality, availability and utility. The room was spacious, well-maintained and very comfortable. The... More 

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for taking the time to write a detailed review of your stay here. It is a delightful experience reading your comments on how satisfied you were in almost all aspects of our products and services. We are honored for your recognition towards our effort and we thank you for... More 

Singapore
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall experiences was good. Staff very helpful. Food was kind of salty for me. Had arrange an in-room massage, good experience. Near to Robinson galleria, easy access to food. It was near to perfect but the Internet connection was too slow. Could not get good connection at the buffet restaurant.

Was this review helpful? Yes
JuliaMacario, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Greetings from Crowne Plaza Manila Galleria. Thank you for sharing to us your feedback. It was a delightful experience reading your comments on how well you enjoyed your stay with us. It gives us great pleasure to make our guests happy and we hope to continue to provide you with the quality service you deserve. We can't... More 

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Additional Information about Crowne Plaza Manila Galleria

Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Quezon City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Hotel Style:
#2 Family Hotel in Quezon City

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