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All 41 Quezon City hotels

Crowne Plaza Manila Galleria

4.5 of 5 Hotel   |   Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
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77%
Ranked #5 of 41 hotels in Quezon City
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
cparora New Delhi, India
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389 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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  • English first
  • French first
  • German first
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English first
New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed in Hotel Crowne Plaza Manila Galleria fo three nights during March 2014. It is a very nice hotel having all facilities. Room size is very good with full of natural lights and outside view. Quality of food is excellent and staff quite co-operative. A very Good Hotel for Business Travellers.

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Las Pinas
Top Contributor
779 reviews 779 reviews
180 hotel reviews
381 helpful votes 381 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

After reading the reviews, I was expecting more. This Crowne Plaza is average at best. When I arrived, it was the guard whom opened the door for me. The bell staff were off to the side and it was the hotel security who carried my one bag up the steps to Reception. Reception(Ariane) looked bore and tired. She was more... More

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Dumaguete City, Philippines
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 days to visit family and friends around Pasig City. One thing that will keep me coming back is the service of every hotel staffs. Their front office staffs are really pleasant and they are always more willing to be at your service. This was also my first time to try in-room dining and the food was... More

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Ungasan, Indonesia
2 reviews
5 of 5 stars Reviewed 1 week ago

I promise you, it will be money well spent! my gf and i spent 3 days in crowne plaza after visiting boracay , that time we were so tired from trip and need rest but shopping. there are lots of malls and one of the mall directly connected w hotel. so i was so convenient as well. its kind staffs... More

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Quezon City, Philippines
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I've stayed at Crowne Plaza last January, and the first thing that struck me is how spacious their deluxe room is. I also love the warm and genuine service of the staff. I'll definitely book here again. :)

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Aimee L, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Ms. Sophia Nicole, We are delighted to hear how much you have enjoyed your stay with us. It gives us great pleasure to make our guests happy and we hope to continue to provide you with the quality service you deserve. Our staff is truly the gem in Crowne Plaza Manila Galleria and we will welcome you back on... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at the Crowne Plaza for work every time I come to Manila. The service is outstanding, rooms are really clean and the staff are very efficient and friendly looking after your every need. And because I'm staying for 3 months they just go that little extra mile - dirty clothes basket in the room and a little welcome... More

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Aimee L, Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, It is a pleasure to be of service to you. Thank you for appreciating our rooms and staff. We try our best to make our guests feel at home Crowne Plaza Manila Galleria. We welcome you back on your next visit. Regards, Quality Officer More

Makati, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights over the weekend. Checking in and out was a breeze. Room was as I have always expected (and wanted). We so love going to the mall which has a direct connectivity/access thriough the 3rd and 4th level. Suoerb food, great service, attentive staff. Looking forward to our next stay!

Was this review helpful? Yes 1
Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, We appreciate the positive comments regarding our hotel's efficient check-in and check-out. We are glad to meet your expectations. Thank you also for choosing Crowne Plaza to stay over the weekend. It looks like you had a wonderful time and even enjoying the hotel's convenient access to the mall. Hope to see you soon! Keep posted with... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have no complaints with this hotel. Service was as expected from any other foreign branch hotel. The facilities looked a little old, but overall it was quite clean. I was mostly satisfied with the location. I was there for a business trip and had to do minimum travels by car as I was close to most of my customers.... More

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Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your feedback and most especially for appreciating the hotel's convenient location. Crowne Plaza Manila Galleria is strategically located at the heart of the commercial district of Ortigas making it easy to combine business with leisure. Again, thank you and we look forward to your return Sincerely, Public Relations Manager More

cebu
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed overnight for a meeting. Checking in and out were quick. Room was as I have always expected (and wanted). Off to the mall connected to the hotel through the 3rd and 4th floor, and back in time for a dinner meeting at the hotel's Chinese restaurant....superb food, great service, attentive staff. Again, I am glad that as an IHG... More

Review collected in partnership with this hotel

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Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your kind words especially about the hotel's convenient and direct access to the mall, superb food, great service and attentive staff. It is very rewarding for me to read your comments. Describing your stay as marvelous is a cherry on top of a fruitcake. At Crowne Plaza Manila Galleria, we strive to give you... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff members at Crowne Plaza have become a family to me during my regular visits there during the last ten years or so. From the security staff, to the reception, front desk, concierge, housekeeping and specially the bell staff, attend to me with speed, courtesy and accuracy with that amiable smile on their faces. I look forward to visiting... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Aimee L, Public Relations Manager at Crowne Plaza Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your wonderful feedback. I enjoyed every second of reading your comment. I can't help but feel touched and proud that you have chosen to stay with us for the past eight years. We at Crowne Plaza Manila Galleria, we work hard to gain the trust and confidence of our guests. With guests like you... More

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Additional Information about Crowne Plaza Manila Galleria

Also Known As:
Crowne Plaza Manila Galleria Hotel
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City
Galleria Manila Crowne Plaza
Address: Ortigas Avenue, Corner Asian Dev., Bank Avenue, Quezon City, Luzon 1100, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Quezon City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 41 hotels in Quezon City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Manila Galleria 4.5*
Official Description (provided by the hotel):
Crowne Plaza Manila Galleria soars into the sky above the bustling Ortigas. Step into the opulent, light-wood Lobby and staff will take care of your luggage. You can head straight to your stylish room, with high-speed Internet, or check emails with wireless Internet in the Lobby's Agenda cafe. You can ask the Crowne Meetings Director to tailor our 15 meeting rooms, all with wireless Internet, to your needs. Host receptions for 1,500 people in our sumptuous Grand Ballroom or invite colleagues to a boardroom. A staffed Business Centre is at hand. ... more   less 
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