Stayed in the hotel for 2 nights on May 9-11 to escape the extreme summer heat & humidity of Manila. I am very much please how accommodating and courteous staffs were contrary to some reviews. They are very much willing to assist you for any of your questions or clarificatins. The service is good, the buffet breakfast is ok with... More

I was with my family, we reserved adjoining rooms. Check in was at 230, but one room was only ready by 330PM and the other room by 530PM after multiple follow-ups. Knowing they had a full house they should have had extra cleaning personnel. We went to breakfast at 9AM, but had to wait for 30 minutes for a seat.... More

We stayed in this hotel for an event happening within the hotel. The location is excellent if you have business/activities in the area. The hotel is convenient as it is connected to the mall. The mall may not be the best in the area, but if you need something in a pinch, it is very easy to get to. If... More

We stayed during 'holy week' weekend. Naturally, throngs of people were there but did not make us feel 'crowded'. Though the pool was too small to hold such a big crowd (please note that it is shared by two hotels, that is Crowne and Holiday Inn), still my kids enjoyed it. Towels are readily available since pool is situated on... More

Nice place, OK location. Had a nice upgraded room with all you wish for. Breakfast was mediocre for a 5 star hotel. Internet hard to make work, and dodgy connections. More

I stayed here for two nights. If you are expecting a warm welcome and smile on arrival to reception you may be disappointed. I was greeted with a cold reception and a check in process that took ten minutes. Check out was even worse. Took 15 minutes and again no one smiles or wishes you a fair well. I had... More

Booked a club room for one night. Rooms are nice and spacious and we were on the same floor as the club. So very easy because you can wait a long time for the lifts. The service in the club lounche was very nice and profesional (Nikki, Kian and the rest of the team) We could have breakfast in the... More

The last time I was here was 4 years ago and it's still one of the good hotels in the Metro. I like that for the price (P3,500 or $81) I paid, the room was spacious, the bed was comfortable, the bathroom was perfect and the breakfast buffet was filling. Bang for the buck!!! My wife, daughter and I stayed... More

Stayed for 3 nights in this hotel recently.Already stayed here twice and really loved it.Mostly because of the Executive lounge staffs who are really hospitable and all too willing to serve you and make your stay perfect.The Lounge might seems small, but the food and drinks you get are pretty good.Enjoyed going in th lounge for some drinks and nibbles.Stayed... More