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Imperial Palace Suites Quezon City

Cnr Timog Ave & Tomas Morato, Quezon City, Luzon 1103, Philippines
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Best prices for: 1 room 1 guest
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Imperial Palace Suites Quezon City
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Imperial Palace Suites Quezon City
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111 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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1 review
1 of 5 stars Reviewed 1 week ago

We checked in for 2nights in this hotel. We were expecting that it could be a nice place since it is in the middle of the bars and resto in timog area. But when we got inside, we started experiencing the poor quality/service where the dust was everywhere and no towels were available. We understand that the hotel is not... More 

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Bangkok, Thailand
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Rooms are big but dark, wifi is not working makes it impossible to work in the room. After complaint they changed my room which was no better. The new room was dirty and the cabinets was filled with garbage which I told the reception and no action taken to clean with an answer write and complain. The breakfast buffet was... More 

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2 reviews
1 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 3 days when I arrived to be close to a friends wedding. When asked where the pool was because I wanted to relax after a 18 hour flight they said it was broken, why was I not informed when checked in? Then when asked about the wifi they said it was fine, 2nd... More 

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Dubai, United Arab Emirates
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I visited and booked in many hotels in different countries, and i must say this is the worst i have been to. We reached at night, we checked in, the room had no towels, drinking water, shampoo etc…. no amenities. We called the reception to get towel and surprisingly they sent us a towel in a poor condition, the room... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I checked in they front desk gave me a room that was not clean yet i see pizza and beds were not cleaned. They gave me another room then the ac was not working. The back of the lavatory was dirty. Floor was dirty. I had the 3rd room! No water heater. No engineering housekeeping is engineer at the same... More 

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Darwin, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 15, 2015

I been around Manila to different hotel and I must say that this place was a bit on the expensive side especially when I had to move to 2 different rooms because there was no hot water, the ac wasn't working and the cable tv wasnt even working properly. The floors were falling apart. This place has potential because it... More 

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Pasig, Philippines
Top Contributor
121 reviews 121 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 2, 2014

This hotel is centrally located. It is in the heart of Quezon City, near restaurants, bars, coffee shops, cafes, and other entertainment venues. The rooms are classified into different classes. The studio room has ample space to sleep 2 people comfortably, while the suite is more spacious, and then there is the penthouse suites. All of these rooms sleeps only... More 

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A TripAdvisor Member
1 of 5 stars Reviewed November 6, 2014

Upon check in, late check out was arranged at 1pm but front desk staff called the room and chased us out to leave by 12nn. Breakfast is frm 7-10am, ants was everywhere the food station,when we ask to top up the food,staff told us whatever left is the last serving and that was 0820am? Two staff on the floor and... More 

Was this review helpful? Yes 2
Skippack, Pennsylvania
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 28, 2014

Definitely very poor service for this lousy place. The 2nd day when we came back from out shopping trip at 4:30PM, the room wasn't made up nor cleaned. On the 5th day, when we came back from our dinner at 10:30PM, the room wasn't cleaned, garbage was still there, and towels were not changed. It took them 6 days just... More 

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1 review
1 of 5 stars Reviewed August 19, 2014

Its been such a surprise that no one's been getting back to me on the meeting rooms requests despite all the reminders and follow-ups for the past 3 days . Having my first experience dealing with the meeting rooms team, I am totally disappointed in the service of this hotel . On top of this, the staff were too pushy,... More 

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