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Imperial Palace Suites Quezon City

3.0 of 5 Cnr Timog Ave & Tomas Morato, Quezon City, Luzon 1103, Philippines
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Imperial Palace Suites Quezon City
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Imperial Palace Suites Quezon City
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104 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Pasig, Philippines
Top Contributor
82 reviews 82 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 2, 2014

This hotel is centrally located. It is in the heart of Quezon City, near restaurants, bars, coffee shops, cafes, and other entertainment venues. The rooms are classified into different classes. The studio room has ample space to sleep 2 people comfortably, while the suite is more spacious, and then there is the penthouse suites. All of these rooms sleeps only... More 

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A TripAdvisor Member
1 of 5 stars Reviewed November 6, 2014

Upon check in, late check out was arranged at 1pm but front desk staff called the room and chased us out to leave by 12nn. Breakfast is frm 7-10am, ants was everywhere the food station,when we ask to top up the food,staff told us whatever left is the last serving and that was 0820am? Two staff on the floor and... More 

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Skippack, Pennsylvania
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 28, 2014

Definitely very poor service for this lousy place. The 2nd day when we came back from out shopping trip at 4:30PM, the room wasn't made up nor cleaned. On the 5th day, when we came back from our dinner at 10:30PM, the room wasn't cleaned, garbage was still there, and towels were not changed. It took them 6 days just... More 

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1 review
1 of 5 stars Reviewed August 19, 2014

Its been such a surprise that no one's been getting back to me on the meeting rooms requests despite all the reminders and follow-ups for the past 3 days . Having my first experience dealing with the meeting rooms team, I am totally disappointed in the service of this hotel . On top of this, the staff were too pushy,... More 

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General Santos, Philippines
1 review
1 of 5 stars Reviewed July 24, 2014

After checking in, their bellman did'nt even care to assist though they saw me with so much stuff to carry..The elevator is too old, keypad's numbers were removed you just have to guess what floor you will go to..Corridor has an unpleasant smell, it's too dark and mosquitoes were in my room. No direct numbers to the department where you... More 

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 23, 2014

I was never happy with the service. Booked in this hotel for 4 days and absolutely non-recommendable: front desk staff was very lousy, hotel amenities will be available upon request, breakfast is such a pathetic offering and please, change your towels. They're too old. Overall observation, staff needs more costumer service training. I hope this will help improve your service.... More 

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Amstelveen, The Netherlands
11 reviews 11 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 6, 2014

i used to loved this hotel..it was a convinient hotel for us. but last year until this year it became the worst hotel... we check in at the premier suite..no bottled water..no complime tary coffee...no rug sa shower area...the following morning we went at the penthouse for breakfast..worst breaky of our lives..cold rice...over wet eggs..limited variety to choose from..450 for... More 

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 11, 2014 via mobile

They renovated the rooms that's a plus, good ambiance. But, may i suggest that you clean the tiles in the swimming pool area,it's dirty. And also, my husband left his ID at the lobby upon check-out. The front desk officer did not even bother to return it or did she also forget about it??? No one even bothered to call... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 2, 2014

We had experience my fiancee about the Hotel very unzanitized Hotel..Very Bad Service.Very bad management..i feel guity because he is unsatisfied the place..he got sick..we check in may 1 2014 we make choice imperial palace very accessable to any place..we laying in bed to rest i felt itching..now decided to open the lights totaly.we check online there rooms its look... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed May 2, 2014

We experience bad management.poor Service.unsanitized stuff.the room its look Nice but if you open totally the lights the room its not dust free..its nasty place...having unsatisfied experience the place your not Happy..

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Additional Information about Imperial Palace Suites Quezon City

Address: Cnr Timog Ave & Tomas Morato, Quezon City, Luzon 1103, Philippines
Location: Philippines > Luzon > Metro Manila > Quezon City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Imperial Palace Suites Quezon City 3*
Number of rooms: 135
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Also Known As:
Imperial Palace Suites Quezon City Hotel Quezon City
Accor Quezon City
Imperial Palace Quezon City

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