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All 46 Quezon City hotels

Fersal Hotel - Kalayaan, Diliman

3.0 of 5 Hotel   |   130 Kalayaan Ave | Quezon City, Quezon City, Luzon, Philippines
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Fersal Hotel - Kalayaan, Diliman
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40%
Ranked #16 of 46 hotels in Quezon City
A recent review
3 of 5 stars reviewed 3 weeks ago
frances i Kalibo, Philippines
  • Reviews (15)
  • Photos (10)
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15 people have reviewed this hotel

Traveler rating
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Kalibo, Philippines
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed in Fersal a couple of times in the past. It is near government offices and shopping malls. Our stay was always pleasant. Comfortable beds and clean bathrooms. Their cable channels, unfortunately, were of no use. You can hardly find the news channels and, with the ongoing World Cup, you expect to find that certain channel which airs... More

Was this review helpful? Yes
Berna C, General Manager at Fersal Hotel - Kalayaan, Diliman, responded to this review

We apologize for the poor cable tv last week as our service provided reported that they had some technical maintenance being done to resolve the poor signal that time as such we were only able to restore adequate service two days after. Our priority is to serve our guests better, we sincerely apologize for the exasperation. We hope to serve... More

Cebu City, Philippines
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 20, 2014

We've stayed in Fersal before (around 6 yrs ago) and I must say that it has improved quite a lot since then. This time we booked their Family suite for 2 nights. It had 2 rooms on 2 levels, which had their own restrooms. The rooms, sheets, towels and curtains were clean but they need to replace some of their... More

Was this review helpful? Yes 1
Berna C, General Manager at Fersal Hotel - Kalayaan, Diliman, responded to this review

Dear Mam, thank you for the review, we will work on your concerns regarding the ACU and breakfast. We also noted the check out time which is by standard at 12 noon. However, the hotel can extend the hours upon request of guests provided that we have no back to back reservations for the room. Nevertheless, we will reiterate to... More

Makati, Philippines
Contributor
17 reviews 17 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 4, 2014

As I started writing this review, it came to my mind that it will be hard for me to describe my experience in this city hotel. Searching for the highlights of the establishment would be quite impossible. With it's rate I was already expecting a better hospitality, but instead my experience was just an ordinary transaction whose just doing business... More

Was this review helpful? Yes
Berna C, General Manager at Fersal Hotel - Kalayaan, Diliman, responded to this review

Dear Mam, thank you for the review, we will work on your concerns regarding the ACU and breakfast. We also noted the check out time which is by standard at 12 noon. However, the hotel can extend the hours upon request of guests provided that we have no back to back reservations for the room. Nevertheless, we will reiterate to... More

Indonesia
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 12, 2013

Having stayed both at this and the one on Malakas (just down the road behind the heart center), I'd say this one is better but not by much. Both have the same breakfast which is edible but not amazing, with exceptionally bad coffee or 'juice' (water, food coloring and sugar). The rooms have been refurbished and are clean enough, look... More

Was this review helpful? Yes 2
Dubai, Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 18, 2013

As the saying goes... There's always a room for improvement... i have been a regular guest of Fersal since ages ago were the kitchen is part of the room :). The new looks speaks for itself.. a new face lift, better service, staffs are great, clean rooms... The room rates not so bad affordable as in for a budget control... More

Was this review helpful? Yes 2
Ormoc City, Ormoc, Philippines
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 28, 2013

The room is clean but the lighting is poor. Kitchen crew are not that friendly and their food is not good enough. The wifi was also weak when you're in the room but good when you're at the cafe. You can hear traffic from the streets at night too. The elevator was so small it was so difficult if you... More

Was this review helpful? Yes 2
Tokyo, Japan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 11, 2013

I have stayed in this hotel twice: before and after it was renovated. Even before it undergone renewal, customer service is already good, polite and prompt staff. Plus it is a convenient because you can check in anytime. After renovations, the hotel got even better. New furniture and good quality linens. Clean rooms.

Was this review helpful? Yes 6
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 5, 2013

Staff ok, polite and corteous, stayed for 11 nights, our room wasn't clean properly, shower was filthy dirty esp. the shower curtain, shower was blocked so while having a shower the dirty water stays on your feet then when you finish your wiping dirty water w/ your towel that you're suppose to save for the next day. towel was stained... More

Was this review helpful? Yes 5
canberra
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 30, 2012

Nothing special but well run and a good location. Large, tidy rooms without too many trappings. A fridge with no mini bar, this suits me. Said I could check out at five thirty if we wanted. Didn't need that but it would sometimes be handy. To stay in Quezon City you really need a reason, which we did with family... More

Was this review helpful? Yes 3
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 21, 2012 via mobile

Shower curtain filthy dirty! Paid P360 for staining a towel. Too dear for a piece of lousy rag! inn cafe downstairs ok, polite staff and close to shops and banks. need to improve their room cleaning a bit esp. the bathroom. aircon a bit noisy but ok if your tired you sleep with the noise!

Was this review helpful? Yes 3
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Additional Information about Fersal Hotel - Kalayaan, Diliman

Address: 130 Kalayaan Ave | Quezon City, Quezon City, Luzon, Philippines
Location: Philippines > Luzon > Metro Manila > Quezon City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fersal Hotel - Kalayaan, Diliman 3*
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10 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
Fersal Hotel is a name synonymous with affordable comfort. Our clean, well-appointed accommodations are complemented by personalized service from our well-trained staff. Our chain of budget-friendly inns can be found in the most strategic places throughout the metro. As such, any Fersal Hotel can be the ideal jump-off point for your business or leisure trip. Our guests always have easy access to the major business districts and thoroughfares. Whether you are in Quezon City, Philippines for business, arranging a meeting, hosting an event or to simply take time off, FERSAL HOTEL - KALAYAAN, DILIMAN is the right place for you. We combine the basic elements that allow you to work and relax at the same time. Located in what used to be known as the country's seat of power, Quezon City is still home to some major government offices, commercial enterprises, dining and entertainment establishments. ... more   less 
Number of rooms
44

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