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Fersal Hotel Diliman

131 Malakas Street | Diliman, Quezon City, Luzon, Philippines
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1 room 1 guest
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Fersal Hotel Diliman
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25 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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    (25)
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    (7)
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    (5)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (7)
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Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 1, 2015

It was raining hard and so we had to stop driving because the streets were slowly flooding. We passed by Fersal Inn in Matalino St. We decided to just check in, after all, my fiance got loads of work-related stuff to finish, all due the next day. A bigger and more comfortable work space would help him pull an all... More 

Was this review helpful? Yes 1
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 5, 2015

I find the place small however, I must say that this little hotel is clean and comfy. The people are very accommodating and they all love you which makes you love them too. Their conference room is really nice but its hot and the lighting is not good. The sound of the machine printing the receipts is too noisy that... More 

Was this review helpful? Yes 1
Burgos, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed December 23, 2014

The hotel is good located near many restaurants and various shops. The room I was assigned was not worth the PHP 2750 per day I paid for that; it was small (especially the bathroom) and the furniture was a bit old and worn out. However the room equipment was complete (safe, sleepers, thooth brush and paste, free wifi) and bed... More 

Was this review helpful? Yes 3

Travelers are raving about these Quezon City hotels

Halifax, Canada
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 2, 2014

I was in room 502. It had two single beds and a large picture window with a great view. There was wifi in the hotel, but I could never get it in my room. I had to go to the lobby each night to have access. There was ac, tv, water kettle, cups, etc. the food in the restaurant might... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 19, 2014

Good value option if you want to stay in a quiet area of QC. I found it safe to walk around at night. Plenty of places to eat and a range of foods to suit the locals. Not a tourist area, but a good place to stay if you just need a bed. Very clean, great staff, pleasant reception area... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 30, 2014

At no time during my 1 week stay here did I feel unsafe. The staff are very friendly, welcoming and attentive. Myself and two other colleagues are vegetarian and the chef designed a special menu for us for the week which was greatly appreciated as we were here for business/functions throughout the day and ate breakfast and lunch here daily.... More 

Was this review helpful? Yes 1
Berna C, General Manager at Fersal Hotel Diliman, responded to this review

Thank you sir for your comments and highly appreciate your notes on our friendly, attentive and welcoming staff , we are very proud of our staff being exemplary standards of Filipino hospitality. We always make it a point to give a personal touch to our guests' stay to assure that your comfort goes an extramile. For your other comments, we... More 

Baltimore, Maryland
Level Contributor
220 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed August 11, 2014

I was in Quezon City for two weeks building houses with Habitat Philippines. We were a group of 13 volunteers from the US and we found this hotel to be (a) clean (b) very accommodating staff, friendly and helpful (c) a great low cost option. There is not much to see or do within walking distance, but the neighborhood is... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 2, 2014

While in the Philippines for work, the Fersal on Kalayaan messed up our reservation and we ended up at the Malakas Street Fersal - and we were glad for it! The hotel was clean, well appointed, in an okay location and offered free breakfast. All in all, an okay value for money.

Was this review helpful? Yes 1
Berna C, General Manager at Fersal Hotel Diliman, responded to this review

We apologize for the miscommunication regarding your reservations, we have worked on resolutions to prevent this kind of incident to happen again. On the other hand, we highly appreciate the great review. We hope to see you back and try our other properties . Rest assured that your Fersal family is dedicated to continuously work on and develop the value... More 

Pasig, Philippines
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed May 27, 2014

i'm quite focused on service and cleanliness. while other staff seemed ok, the receptionist was perpetually on the phone and i could not get through from the room to call. and even when right in front of her, the phone was more important. i dont like their no advanced breakfast pack for earlier than 6am check out. most hotels do... More 

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 30, 2013

I stayed here while visiting family for the first time in the Philippines. It was conveniently located in the same neighborhood as my family. It is really easy to get a taxi to and from here or if you are more adventurous, using the "Tricycle" to get around. I stayed for a few nights, then traveled around and came back... More 

Was this review helpful? Yes 2
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