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Fersal Hotel Diliman

131 Malakas Street | Diliman, Quezon City, Luzon, Philippines
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Fersal Hotel Diliman
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Fersal Hotel Diliman
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23 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Burgos, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 23, 2014

The hotel is good located near many restaurants and various shops. The room I was assigned was not worth the PHP 2750 per day I paid for that; it was small (especially the bathroom) and the furniture was a bit old and worn out. However the room equipment was complete (safe, sleepers, thooth brush and paste, free wifi) and bed... More 

Was this review helpful? Yes 2
Halifax, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 2, 2014

I was in room 502. It had two single beds and a large picture window with a great view. There was wifi in the hotel, but I could never get it in my room. I had to go to the lobby each night to have access. There was ac, tv, water kettle, cups, etc. the food in the restaurant might... More 

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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 19, 2014

Good value option if you want to stay in a quiet area of QC. I found it safe to walk around at night. Plenty of places to eat and a range of foods to suit the locals. Not a tourist area, but a good place to stay if you just need a bed. Very clean, great staff, pleasant reception area... More 

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 30, 2014

At no time during my 1 week stay here did I feel unsafe. The staff are very friendly, welcoming and attentive. Myself and two other colleagues are vegetarian and the chef designed a special menu for us for the week which was greatly appreciated as we were here for business/functions throughout the day and ate breakfast and lunch here daily.... More 

Was this review helpful? Yes 1
Berna C, General Manager at Fersal Hotel Diliman, responded to this review

Thank you sir for your comments and highly appreciate your notes on our friendly, attentive and welcoming staff , we are very proud of our staff being exemplary standards of Filipino hospitality. We always make it a point to give a personal touch to our guests' stay to assure that your comfort goes an extramile. For your other comments, we... More 

Baltimore, Maryland
Top Contributor
138 reviews 138 reviews
31 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed August 11, 2014

I was in Quezon City for two weeks building houses with Habitat Philippines. We were a group of 13 volunteers from the US and we found this hotel to be (a) clean (b) very accommodating staff, friendly and helpful (c) a great low cost option. There is not much to see or do within walking distance, but the neighborhood is... More 

Was this review helpful? Yes 1
Toronto, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 2, 2014

While in the Philippines for work, the Fersal on Kalayaan messed up our reservation and we ended up at the Malakas Street Fersal - and we were glad for it! The hotel was clean, well appointed, in an okay location and offered free breakfast. All in all, an okay value for money.

Was this review helpful? Yes 1
Berna C, General Manager at Fersal Hotel Diliman, responded to this review

We apologize for the miscommunication regarding your reservations, we have worked on resolutions to prevent this kind of incident to happen again. On the other hand, we highly appreciate the great review. We hope to see you back and try our other properties . Rest assured that your Fersal family is dedicated to continuously work on and develop the value... More 

Pasig, Philippines
Contributor
18 reviews 18 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 27, 2014

i'm quite focused on service and cleanliness. while other staff seemed ok, the receptionist was perpetually on the phone and i could not get through from the room to call. and even when right in front of her, the phone was more important. i dont like their no advanced breakfast pack for earlier than 6am check out. most hotels do... More 

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 30, 2013

I stayed here while visiting family for the first time in the Philippines. It was conveniently located in the same neighborhood as my family. It is really easy to get a taxi to and from here or if you are more adventurous, using the "Tricycle" to get around. I stayed for a few nights, then traveled around and came back... More 

Was this review helpful? Yes 2
Ottawa, Canada
Top Contributor
125 reviews 125 reviews
26 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed December 25, 2013

I stayed with a group last July, it was my second stay at the Fersal and I was not disappointed. The hotel is located on a quiet street with banking, convenience stores and good restaurants a short walk away. The rooms are clean with a decent bathroom, functioning air conditioning and fridge. The rooms have the basic amenities, cable TV,... More 

Was this review helpful? Yes 1
AdventureLovers
Top Contributor
56 reviews 56 reviews
39 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed November 23, 2013

We stayed at this hotel Nov 3rd to 12th,2013 and found it to be excellent. It was on a quiet street with convenience stores and restaurants nearby. Rooms:The rooms were spacious and clean with nice bathroom,air conditioning and fridge. A coffee maker is also in each room. . :Staff: The staff were so friendly and efficient and were more than... More 

Was this review helpful? Yes 1
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