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The Sulo Riviera

Matalino Road, Diliman, Quezon City, Luzon 1100, Philippines
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The Sulo Riviera
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The Sulo Riviera
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55 reviews from our community

Traveler rating
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    15
    10
    22
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
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Taytay, Philippines
Top Contributor
57 reviews 57 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I choose this hotel to have a company function due to the accessibity of the location to my guests. But they surprised me for giving a service more than i expected. The food was great and plenty. The room set up is as what i instructed. They even gave me additional parking pass when i asked. Yes this is an... More 

Was this review helpful? Yes
SuloPR, General Manager at The Sulo Riviera, responded to this review

Dear cheafrancisco, Thank you for taking time to post online about your delightful Sulo Riviera hotel experience. We are truly glad that your event with us was a huge success. We take pride not only in our facilities and our convenient location but also our impeccable and personalized service. We are also very happy to know that you liked our... More 

1 review
1 of 5 stars Reviewed 1 week ago

Last april 25, 2015 we expect more from you.... but what happened....... its my big day pero problena lahat ang inabot ko sa inyo.... kinuha namen ung package worth 17k 4 pictorial purposes, room accommodation, food gud 4 10 pax 4 d crew.... very simple pero hindi na oeganized ng SALES and Marketing.... What happened MR. LLOYD!? My coordinator called... More 

Was this review helpful? Yes
SuloPR, General Manager at The Sulo Riviera, responded to this review

Dear Michelle P, We are deeply saddened about the unfortunate experience you had with us last April. This is definitely not the brand of service and standards that we offer to our guests. Upon thorough investigation, we found out that there was miscommunication between a banquet staff and our concessionaire. The erring staff has since been heavily sanctioned. If I... More 

Singapore
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 10, 2015

A hotel located not in a tourist area but in a residential area surrounded by a medical complex in Quezon City, manila. Would seem quite obvious the main purpose of this hotel. The hotel is laid out in a resort style in a quiet residential area but the surrounding streets are chocked full of interesting restaurants, spas (read massage parlors)and... More 

Was this review helpful? Yes
SuloPR, General Manager at The Sulo Riviera, responded to this review

Dear chiumt, Thank you for your sharing online your wonderful and memorable experience at The Sulo Riviera. We are very happy to know that you were delighted and pleased with your services and facilities. We sincerely look forward to having you again as one of our special guests. Very truly yours, MANUEL L RUIZ Hotel Operations Manager More 

Kalibo, Philippines
Contributor
19 reviews 19 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 26, 2015

we attended a seminar in quezon city and delegates were billeted in sulo riviera hotel. it was refurbished and the suite room where we stayed in was fabulous in appearance. the receiving room was wide and there is a mini garden where one can smoke or meditate. i guess the new owners focused more on the interiors of the rooms.... More 

Was this review helpful? Yes 3
SuloPR, General Manager at The Sulo Riviera, responded to this review

Dear frances i, Thank you for letting us know of your very delightful and pleasant experience at The Sulo Riviera hotel. We are elated to know that you appreciate the hotel's beautiful interiors and relaxing ambience after the renovation undertaken by the new management. Great steps have been made to ensure that all our guests enjoy old world charm and... More 

Quezon City, Philippines
1 review
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 15, 2015

Noisy hotel. Bad food. Bad internet. Mr. Andre Miguel J. Leongson, the one who assisted us was very rude during our checkout. He said that the credit card that we used to book the room in Expedia is already expired well in fact it was not. He was sluggish doing his "verification" when he knew that we are in a... More 

Was this review helpful? Yes 14
Sydney, Australia
Contributor
20 reviews 20 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 3, 2015

Ok it may not be in the same category as Sheraton, Holiday Inn etc but it is the best you will find in Quezon city in my opinion for business/family trips. It is an older property but retains a certain charm and elegance, The staff are very polite and well trained. It seems they are a lot of them to... More 

Was this review helpful? Yes 1
Quezon City, Philippines
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 31, 2015

I've visited this place again for the 2nd time through my friends invitation. The function room is a newly reinvented and refurbished interior. The staff are friendly and easy to approach and also the food is nice.

Was this review helpful? Yes 1
SuloPR, General Manager at The Sulo Riviera, responded to this review

Dear Fivz, Thank you taking time to post online your favorable comments and impressions of The Sulo Riviera hotel. It is our mission to provide the best choice of accommodations and meeting venue in Quezon City. By your posted comments on calling us classy, we are truly honored and humbled and we sincerely look forward to having you again as... More 

Uppsala, Sweden
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 22, 2015

Toilette and drains are old and they are a good way for cockroaches to get into the room. WIFI super slow. Breakfast not great but not too bad. Minibar is too noisy, I had to unplug the power cable to sleep. Personnel very nice and polite... but reception too slow. After one week I checkout and went to another hotel... More 

Was this review helpful? Yes 1
Berkshire,UK
Contributor
11 reviews 11 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 18, 2014

I spent a week in this hotel in December while on a business trip. The hotel is pleasantly decorated and fairly clean. The food is nice and has a good breakfast buffet. The staff are friendly, although the reception desk is terribly slow, allow good half hour for checking out. The main issue with this hotel is noise. The corridors... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 10, 2014

The Sulo Riviera is 30-90 minutes away from the Manila airport, depending on traffic, which is notoriously congested. The Hotel is situated near the University of the Philippines at Diliman. There's little in the way of dining or shopping opportunities within walking distance, but relatively short (in distance, not time) cab rides provide lots of options. The hotel lobby was... More 

Was this review helpful? Yes 4
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