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Southern Cross Hotel

1125 Del Pilar St. Ermita | Metro Manila, Manila, Luzon 11155, Philippines
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Southern Cross Hotel
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Ranked #45 of 104 Hotels in Manila
A recent review
3 of 5 stars reviewed 4 weeks ago
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55 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
50 reviews 50 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is kinda shabby but the kitchen at the bar is pretty good, old place but the food is ok, the bar itself is all mostly older people. Con... if you use credit card they charge 5% extra kinda bogus. The entertainment was not bad. Pool table contest Monday thru Saturday prizes.

Was this review helpful? Yes 1
Lismore, Australia
1 review
4 of 5 stars Reviewed March 9, 2015

Clean comfortable rooms,great Housekeeping Staff nothings a problem for them to make your stay comfortable. Reception Staff Excellent and helpful with all guest requests. Bar & Restaurant Staff also excellent with great Cold Beers and friendly service,great Australian Food options available on the Menu at reasonable prices. Prices for all Hotel rooms,food & Beverages very reasonable and I will certainly... More 

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1 review
5 of 5 stars Reviewed March 1, 2015

I have been staying at the Southern Cross Hotel for many years, unfortunately the hotel had lost it's overall gloss due to extremely bad management..I have been back to Southern Cross Hotel one week ago, the management has now been replaced with original manager. I'm please to say it was a pleasure to stay there again.. The service and the... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 21, 2015

I have been coming to this Hotel for almost 2 years. It is very centrally located, near Intramuros (Rizal Park) and the bayfront. They have a shuttle service which I have used which is quite nice and convenient. The staff are very friendly and welcoming, and you get more personal service since it is a small scale place 20+ rooms.... More 

Was this review helpful? Yes 1
Manila, Philippines
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2015

The hotel has great staff and good atmosphere in the restaurant/bar. The food is good and the bar prices cheaper than further down MH Del Pilar St. The hotel is under new management and the bar is back to its old popularity again. The rooms are all air conditioned and well priced. You are really made to feel welcome by... More 

Was this review helpful? Yes 1
18 reviews 18 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 23, 2014

Very friendly helpful staff, not vibe, and good food, but the internet never ever works, even though staff assure you that it does. Also a little heavy on touts hassling you, which there appears to be no security against. Rooms are decent and prices OK.

Was this review helpful? Yes 4
Cairns, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2014

the food is excellent - the chef is first class - bar staff friendly - lovely atmosphere. nice people. I heard the swagman is now chinese owned. The southern cross always made my girl friend and i feel welcome.

Was this review helpful? Yes 3
12 reviews 12 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 4, 2014

I didn't stay at Sothern Cross this time but I did visit the bar a few times! The staff were very friendly and the service was good. It was fairly quiet on both occasions, the atmosphere was relaxed. There were just a few ex pats in there and some ladies looking for company. The beer was reasonably priced at about... More 

Was this review helpful? Yes 8
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 21, 2014

Until this year I would always stay at swagman. Decided to give the southern cross another go as I heard the former manager had gone. Felt welcome from check in until departure. The friendliest waitresses in Del Pilar, was going to stay 3 nights but extended a week. Rooms spacious and clean but water pressure needs attention. Great food and... More 

Was this review helpful? Yes 4
Melbourne, Australia
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 4, 2014

This place was ok before now its gone to ruin... they have some bigmouth drunk manager with a silly wig on who abuses guests and has the music on far too loud....think he is a Collingwood supporter.. no wonder....anyway he makes people staying there feel uncomfortable and was drunk and in the bar every night of the 5 nights I... More 

Was this review helpful? Yes 12
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