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All 99 Manila hotels

Southern Cross Hotel

1125 Del Pilar St. Ermita | Metro Manila, Manila, Luzon 11155, Philippines (Ermita)
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Southern Cross Hotel
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57%
Ranked #53 of 99 hotels in Manila
A recent review
3 of 5 stars Reviewed February 8, 2014
Terry R Brisbane, Australia
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42 people have reviewed this hotel

Traveler rating
    7
    15
    12
    5
    3
See reviews for
1
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1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 8, 2014

I Saw this hotel get created from an old office block by it's original owners back in 2007. They had the best of intentions of making it the best value hotel in Ermita but as time went on, they like most businesses in the Philippines are up against it , having said that, it does have good hot water because... More

Was this review helpful? Yes 2
Issaquah, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 25, 2014

I made reservations here based off of decent reviews on TripAdvisor and the fact that I needed a place to go when my plane landed. I was able to catch a shuttle to the hotel, but not without waiting for about 30 minutes and borrowing a cell phone.The location of the hotel was not to my liking at all, in... More

Was this review helpful? Yes 1
Perth, Australia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed January 7, 2014

I have stayed at this hotel before, well 6 months ago to be exact, and thought it was reasonable - still do but with reservations! The reception staff need major lessons in PR! They are rude, unhelpful and what annoyed me the most, disinterested in you as a guest-everything is too much trouble. They are more interested in getting your... More

Was this review helpful? Yes 2
johnnyld
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 11, 2013

I stayed here for 2 nights. First thing I noticed it was cheaper to book a room "on spec" than by booking on the internet! The reception area and lift is very small, check in was quick and friendly. The room was internal, no windows. The room was clean and there was no noise from the bar downstairs. It was... More

Was this review helpful? Yes 2
Cebu City, Cebu City, Philippines
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 18, 2013

I have stayed in Malate at least once a year for the last 10 years. After experiencing worsening conditions at the Swagman Hotel I was looking for another hotel in the area for accommodation. This hotel is just around the corner from the Swagman. The rooms are neat, tidy and clean with the basic amenities provided. The cost is around... More

Was this review helpful? Yes 3
Perth, Australia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 17, 2013

I "found" this hotel when travelling on shuttle bus Subic to Angeles run by Southern Cross transport and was looking for an alternative for overnighting in Manila. On arrival, check in was quick and efficiently completed. The lift creaked and groaned to the fifth floor - an experience in its self. The room, deluxe, was large with decent ensuite. Not... More

Was this review helpful? Yes 1
Seattle, USA
Contributor
11 reviews 11 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed June 6, 2013

They not only screwed up my reservation and offered a much worse room in a nearby (sister) hotel. I had no choice late evening after a long bus ride. To add insult to injury they charged me for online booking as if I had made the reservation and did not show up.

Was this review helpful? Yes 1
Davao City, Philippines
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 9, 2013

Had visited here several times for a meal but never used the hotel for accommodation. Stayed one night recently and was pleasantly surprised. The room I was in was quite large, very comfortable. Staff are very pleasant, very quick check-in and out. Free WiFi in the bar area. Close enough to other bars in the area and about a 15... More

Was this review helpful? Yes 3
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 30, 2013

I really enjoy staying at the Southern Cross, the staff are friendly and helpful, they have an excellent airport pick up service and the food is very good. Although this is a budget hotel the hotel services and access to local services and activities are excellent; robinsons shopping mall is nearby as are many bars and restaurants including many with... More

Was this review helpful? Yes 3
Top Contributor
154 reviews 154 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed December 10, 2012 via mobile

The good... 1. Convieniently located in Malate 2. Friendly staff and accommodating 3. Can book with text and phone 4. They will hold your bags for you if your flight is late 5. There is a 7 eleven just next door 6. They have a bus service to Angeles if needed. The ugly..(bad) 1. Overpriced taxi drivers wait outside to... More

Was this review helpful? Yes 6

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Additional Information about Southern Cross Hotel

Also Known As:
Southern Cross Manila
Address: 1125 Del Pilar St. Ermita | Metro Manila, Manila, Luzon 11155, Philippines
Location: Philippines > Luzon > Metro Manila > Manila > Ermita
Amenities:
Restaurant
Hotel Style:
#4 Romantic Hotel in Manila
Price Range (Based on Average Rates): $
Reservation Options:
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