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All 103 Manila hotels

Southern Cross Hotel

1125 Del Pilar St. Ermita | Metro Manila, Manila, Luzon 11155, Philippines (Ermita)
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Southern Cross Hotel
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Ranked #74 of 103 hotels in Manila
A recent review
4 of 5 stars reviewed 1 week ago
  • Reviews (48)
  • Photos (7)
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  • Room tips (12)
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48 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Until this year I would always stay at swagman. Decided to give the southern cross another go as I heard the former manager had gone. Felt welcome from check in until departure. The friendliest waitresses in Del Pilar, was going to stay 3 nights but extended a week. Rooms spacious and clean but water pressure needs attention. Great food and... More

Was this review helpful? Yes 2
Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This place was ok before now its gone to ruin... they have some bigmouth drunk manager with a silly wig on who abuses guests and has the music on far too loud....think he is a Collingwood supporter.. no wonder....anyway he makes people staying there feel uncomfortable and was drunk and in the bar every night of the 5 nights I... More

Was this review helpful? Yes 3
Sydney, Australia
Top Contributor
65 reviews 65 reviews
57 hotel reviews
85 helpful votes 85 helpful votes
1 of 5 stars Reviewed June 28, 2014

Not much more I can add to what has already been said. Hugely overpriced, rooms are dirty.....the sentiments echoed by the other recent reviewers. The shuttle bus(which incidentally is pretty good) finishes it's journey here so hence the hotel gets a lot of walk in customers.....that's what happened to me.....it is a nice little earner for the hotel. Did have... More

Was this review helpful? Yes 2
All Over
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 10, 2014

Decided after spending a lot of time in manila i should have a look at this hotel. Visited on a Wednesday night and was greeted by a bar full of free lance working girls hanging over the shoulders of drunken loud mouth expats. It was dark and dirty and had an overall feeling of being unclean. Toilets looked like they... More

Was this review helpful? Yes 6
Puerto Galera, Philippines
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed May 20, 2014

Have stayed here many times, but the last visit I'm afraid was the last. Reported to staff that Aircon in room was not working properly, said they would look into, nothing happened. TV's are now so old they probably bought them cheap from the second-hand mart. The elevator works when it wants to, half the time it doesn't. Manager is... More

Was this review helpful? Yes 3
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 6, 2014

positive: close to Rizal Park and Intramuros banks, restaurants and bars around - good nightlife negative: loud air con outworn furniture price is too high for the quality of the rooms cleanliness of the room/bathroom

Was this review helpful? Yes 2
Brisbane, Australia
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 8, 2014

I Saw this hotel get created from an old office block by it's original owners back in 2007. They had the best of intentions of making it the best value hotel in Ermita but as time went on, they like most businesses in the Philippines are up against it , having said that, it does have good hot water because... More

Was this review helpful? Yes 6
Issaquah, Washington
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 25, 2014

I made reservations here based off of decent reviews on TripAdvisor and the fact that I needed a place to go when my plane landed. I was able to catch a shuttle to the hotel, but not without waiting for about 30 minutes and borrowing a cell phone.The location of the hotel was not to my liking at all, in... More

Was this review helpful? Yes 4
Perth, Australia
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed January 7, 2014

I have stayed at this hotel before, well 6 months ago to be exact, and thought it was reasonable - still do but with reservations! The reception staff need major lessons in PR! They are rude, unhelpful and what annoyed me the most, disinterested in you as a guest-everything is too much trouble. They are more interested in getting your... More

Was this review helpful? Yes 4
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 11, 2013

I stayed here for 2 nights. First thing I noticed it was cheaper to book a room "on spec" than by booking on the internet! The reception area and lift is very small, check in was quick and friendly. The room was internal, no windows. The room was clean and there was no noise from the bar downstairs. It was... More

Was this review helpful? Yes 3
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Additional Information about Southern Cross Hotel

Address: 1125 Del Pilar St. Ermita | Metro Manila, Manila, Luzon 11155, Philippines
Location: Philippines > Luzon > Metro Manila > Manila > Ermita
Price Range (Based on Average Rates): $
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Also Known As:
Southern Cross Manila

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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