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Silver Oaks Suites & Hotel

1520 A. Mabini , Ermita Manila, Manila, Luzon 1000, Philippines
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Silver Oaks Suites & Hotel
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Ranked #75 of 103 Hotels in Manila
A recent review
3 of 5 stars reviewed 3 weeks ago
sole_iAn Manila, Philippines
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8 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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  • Italian first
  • Japanese first
  • Russian first
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

One of our immediate family member stayed here and endorsed a package to be claimed. When we tried to claim the package, the receptionist disregard our claim, saying there were no boxes. The old lady who seems to be the supervisor even chimed in that there were no boxes. No assistance was given. Even my relative that stayed there tried... More 

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Manila, Philippines
Top Contributor
101 reviews 101 reviews
28 hotel reviews
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The first thing I noticed is the constricted shower and toilet. I could hardly move around. The airconditioning unit did not give the chill I was expecting even though I turned the settings to the max level. The power outlet near the headboard is hidden. I only found it when I dropped my stuff so I wasn't able to use... More 

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Cagayan de Oro, Philippines
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 3, 2015

location is good its near robinsons place which makes the place convenient overall service is a slow. we requested for an extra bed and we had to call/follow up about 5x before it was delivered... there was water leak in our bathroom too... we had to request for housekeeping to mop it off because they were not able to fix...... More 

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Ho Chi Minh City, Vietnam
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 23, 2014

A room is quite small from the pictures on booking websites. A bed occupied all, we have no space to move. Toilet has no tissue, and the water is poured out. The only thing good is the staffs very supportive. They help me to bargain with the taxi, take good care to my friends who come to visit us. Another... More 

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