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New World Manila Bay Hotel

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1588 Pedro Gil corner MH del Pilar | Malate, Manila, Luzon 1004, Philippines (Formerly Hyatt Regency Hotel and Casino Manila)
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New World Manila Bay Hotel
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New World Manila Bay Hotel
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486 reviews from our community

Traveler rating
    170
    196
    73
    29
    18
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67
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165
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
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    (486)
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    (114)
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    (111)
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    (136)
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    (125)
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There are newer reviews for New World Manila Bay Hotel
See the most recent reviews
london
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 18, 2009

Dirty carpet in the room, and the entire room stank of mildew. Mildew is a serious health risk. Very clearly, top management does not check the rooms or does not take any action. I was simply too exhausted to ask for a room change. The food is good and staff polite. But they have really lost the plot in a... More 

Was this review helpful? Yes 3
Laguna Hills, California
Top Contributor
77 reviews 77 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 23, 2009

I stay at the Hyatt a few times a year - it's clean and the restaurant food is excellent. However I often prefer Chinese food a few yeards away. The area is awful - hookers fronting up to me on every block - last time I was offered Viagra eleven times in four blocks. I've even been confronted by a... More 

Was this review helpful? Yes 5
patna
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2009

it was really a memorable tour. [--]

Was this review helpful? Yes 1
New York
Contributor
14 reviews 14 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed July 5, 2009

Overall I have to say that out of 10 points I would give the Manila Hyatt a score of 2. Some issues that were bothersome: No coffee or tea services in the hotel. I woke up at 5:30 am and not wanting to wake up my sleeping family in the room for room service, walked down the lobby to ask... More 

Was this review helpful? Yes 8
Sydney, Australia
Top Contributor
158 reviews 158 reviews
48 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed June 24, 2009

We stayed here in June 2009, and found the hotel to be very close to the airport (only 15-20 mins) and near the seafront. One word of warning, only take the airport metered cabs from the airport as it should be around 200 Peso, whereas the prepayed voucher cabs cost 500 peso. We stayed in the Shangri La Makati last... More 

Was this review helpful? Yes 3
socal
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 31, 2009

While the hotel offers all the amenities you will be looking for your stay in Manila, this hotel has numerous complaints about the room card key when used to access their room especially the elevator. It's either you won't get to your floor or your party's other floor. No matter what situation you are in or how you're dressed when... More 

Was this review helpful? Yes 3
Fremont,CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 17, 2009

I been going to Manila several times a year for the last five years. I have tried many hotels in Manila and the Hyatt Hotel in Manila is my favorite hotel in Manila. The service is great the rooms are very clean and well maintained. I love the big LCD tv in the room. The food in the restaurant is... More 

Was this review helpful? Yes 4
Tulsa, Oklahoma
Top Contributor
56 reviews 56 reviews
52 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed May 9, 2009

This hotel was great, stayed here for 2 nights. Everything was good, except the air con was sooooo cold it was uncomfortable in the room. Pool was very nice, the health club is first rate, and internet access was good. A very old and wierd part of manila, very fun to stay in, lots to do nearby, with a mall... More 

Was this review helpful? Yes 3
Naperville, Illinois
Contributor
11 reviews 11 reviews
4 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 15, 2009

The hotel is amazing and amenities are top notch, truly 5 star. Staff is friendly and courteous; they don't even wait around for tips... Despite all the positives, there were quite a few negatives my wife and I experienced during our two day stay: •Front desk staff did not fully address my special requests – These were made during the... More 

Was this review helpful? Yes 4
Boston, Mass.
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 11, 2009

I travel often for business / customer support to the Philippines. Over the years travelling in Asia I have probably worked my way through all the major hotels in Manila and I seem to be now since several years defintelly hooked to this Hyatt location. In the last three years I spent in about ten sessions close to 60 days... More 

Was this review helpful? Yes 7
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