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New World Manila Bay Hotel

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1588 Pedro Gil corner MH del Pilar | Malate, Manila, Luzon 1004, Philippines (Formerly Hyatt Regency Hotel and Casino Manila)
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New World Manila Bay Hotel
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New World Manila Bay Hotel
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484 reviews from our community

Traveler rating
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    72
    29
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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Manila, Philippines
1 review
5 of 5 stars Reviewed 3 days ago NEW

I would really recommend your hotel for the 5star service that you gave me and most of all my mom who just went here for a vacation from the US we have been stayin to a different hotel in Manila and in Makati so far this was a memorable one. So i wanna thank you from the bottom of my... More 

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Manila, Philippines
Top Contributor
59 reviews 59 reviews
29 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

First and foremost, I have all praises for Mr. Andy Fernandez, the banquet captain. His service was impeccable. He is a an asset to your company for being very compassionate and for being genuine. However, I am greatly and deeply disappointed on how a simple matter can cause such disgust and ill-will over your hotel. We booked meeting room 1... More 

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Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear Jcgmd, Thank you very much for taking the time to write a review for New World Manila Bay Hotel. The comments you have raised, clearly have indicated areas of concern that we need to address in our Hotel, these are the utmost concern and have shared the same with our senior management. I wish to extend my sincere apology... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

This a luxury hotel with all the amenities of a 5* property, includes wifi, bathrobes and a good range of drinks in the mini fridge. The staff are very friendly and helpful. It used to be the Hyatt hotel before. The coffee shop has a good spread for breakfast, lunch and dinner. Room service was excellent and on time. All... More 

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Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear NI2015 Thank you very much for taking the time to write a review for New World Manila Bay Hotel. I am pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams NI2015, many thanks for the valuable feedback and look forward on your future visits. Sincerely,... More 

Spring Park, Minnesota
Top Contributor
59 reviews 59 reviews
45 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Hey I'm less confused now..this used to be called the Hyatt now its the same group as the new work in mama to which is also outstanding .when it was Hyatt it was owned by this same group under license so basically nothing has changed Pool is second best in the area only because it gets the sun up to... More 

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Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear neilsa Thank you very much for taking the time to write a review for New World Manila Bay Hotel. Hyatt Regency Hotel and Casino Manila has been rebranded to New World Manila Bay Hotel, effective 01 January 2015. This is New World’s second hotel in Manila, our sister property being New World Makati and the group also has hotels... More 

Yucaipa, CA
Top Contributor
71 reviews 71 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Hipmonk listed this as a Hyatt still. It is not. The cab driver finally asked, "Oh, Hyatt?" It is not. So no loyalty points. That said, this is a perfectly good upper middle class hotel with aspirations toward luxury. My one-king-sized-bed room seemed generous with trendy decor and lots of space to lounge about in. By the bed stand, they... More 

Was this review helpful? Yes 1
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear Dan_Yucaipa_CA Thank you very much for taking the time to write a review for New World Manila Bay Hotel. Hyatt Regency Hotel and Casino Manila has been rebranded to New World Manila Bay Hotel, effective 01 January 2015. This is New World’s second hotel in Manila, our sister property being New World Makati and the group also has hotels... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a luxury hotel. I had a very large room with a city and bay view which was breathtaking. I booked through the hotel website a Residence Club offer which gave me a lot of extras. The buffet breakfast was really nice and the staff were very efficient. I would definitely stay here again.

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Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear Esther G Thank you very much for taking the time to write a review for New World Manila Bay Hotel. I am pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams Esther G, many thanks for the valuable feedback and look forward on your future... More 

Metro Manila, Philippines
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed their overnight because other hotels were fully booked already. The pace was normal. Service was okay. Staff were pleasant, helpful and well informed of the things happening in and out of the hotel.

Was this review helpful? Yes
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear MsAfterTwelve Thank you very much for taking the time to write a review for New World Manila Bay Hotel. I am pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams MsAfterTwelve, many thanks for the valuable feedback and look forward on your future visits. Sincerely,... More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Without a doubt, when you walk into the New World Hotel you get a sense of luxury. The hotel is stunning, the sea views are stunning and you really get a sense of space in the bedrooms. Apart from the reception staff, the hotel is incredibly hospitable. If you pass a member of staff, they always smile; you get a... More 

Was this review helpful? Yes 2
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear C to C Thank you very much for taking the time to write a review for New World Manila Bay Hotel. I am pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my team. I have noted your comment on the breakfast inclusions. Our room rate offers... More 

Cebu Island, Philippines
Top Contributor
78 reviews 78 reviews
34 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It had been a while since I stayed in a hotel in Manila outside of Makati and Taguig. With this tendency, one could be led to believe that quality hotels do not exist outside of those areas. As such, I was very pleasantly surprised to experience what a fine hotel this actually is. The building is large and quite non-descript.... More 

Was this review helpful? Yes 1
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear BastiAina Thank you very much for taking the time to write a review for New World Manila Bay Hotel. I am pleased to hear that most aspects of your stay met with your expectations and I will be sharing the same with my teams BastiAina, many thanks for the valuable feedback and look forward on your future visits. Sincerely,... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fantastic hotel, service level very good. Lounge service as good as anything. Spacious and beautiful design of rooms. Dinner at restaurant superb. Highly recommended. If you ever go to Manila.. try it out.

Was this review helpful? Yes 1
Markmjh1, General Manager at New World Manila Bay Hotel, responded to this review

Dear EgonH Thank you very much for taking the time to write a review for New World Manila Bay Hotel. I am pleased to hear that most aspects of your stay especially your dining experience in our Restaurant outlets met with your expectations and I will be sharing the same with my teams EgonH, many thanks for the valuable feedback... More 

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