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New World Hotels

4.5 of 5 1588 Pedro Gil cor MH del Pilar | Malate, Manila, Luzon 1004, Philippines (Formerly Hyatt Regency Hotel and Casino Manila)
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455 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed 1 week ago

4 nights in hyatt manila and now they do rebranding... They have good location. Near sm asia mall, robinson and so many restauant surrounding this hotel. Service good, breakfast have a good choice, room was spacious and maybe only design room is a bit old At the end enjoy to stay here!

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Atlanta, Georgia
Top Contributor
164 reviews 164 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Beautiful view if facing the Manila bay. Room is large and meeting international standard. Amenities are good. Location is not good as I was told by a local friend it is in the red light district! Nothing to do in this area. Traffic bad from airport. Concierge lounge is huge and service is very good.

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Senior Contributor
43 reviews 43 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Another pleasant stay in this hotel. Few weeks before arrival have found out that Hyatt is pulling out from here and building new one....and you can see it, mainatenace is gone down, carpets need changing and facilities are showing its age. However, staff and service remained the same, no word to complain. Grea breakfast, good meeting rooms and very pleasant... More 

Was this review helpful? Yes 1
Chicago, Illinois
14 reviews 14 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Front desk service was a bit slow, but the people were nice and the hotel was great. Nice, clean room with large bathroom (plus overhead rain-shower). Big outdoor pool with walls and great landscaping kept the city noise out.

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Lyndhurst, New Jersey
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel a few times and we loved it. We always have the bay view which is nice. Our room upgrade was great. Thanks for that. The location though could be better. Hyatt is located in the center of the old Manila. Old Manila hasn't change much as far as I can remember. The... More 

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Caloocan, Philippines
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

At first, my room smells like someone has been smoking in it. Good thing it kind of went away or maybe i just got used to it after being there for a while. Other than that, everything went fine. Staff were so friendly, greeted me each time. And I particularly enjoyed the food at Market Cafe. Had the chance to... More 

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Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 14, 2014

1) Location - streets around the hotel is not suitable for family. No decent eating options and not safe to walk alone as you maybe hassled (sketchy bars around). We struggled to find a place for a business dinner. 2) Room - Average and the hotel is not maintained well. 2 bottles of water offered complementary and a additional bottle... More 

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Makati, Philippines
Top Contributor
73 reviews 73 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 29, 2014

This is a relatively new hotel (about 10 years) so you won't have to worry about smelly carpets or mildew-filled bathroom walls. However, being that this is a casino, you will have a hint of smoke in common areas like the lobby. Lucky for us, the non-smoking room is REALLY free from cigarette smell (I have to note this down... More 

Was this review helpful? Yes 1
Top Contributor
87 reviews 87 reviews
55 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed October 27, 2014

AT FIRST I WAS GOING TO GIVE A 4* THE GOOD This hotel must have been recently built, because inside is quite spacious, modern, carpets in good condition, etc. Room I generously sized and lit. Bathroom is decently sized and appointed. Service was seemingly refined. THE BAD The hotel is literally on prostitution central and some sketchy bars. (For better... More 

Was this review helpful? Yes 7
North Carolina
Top Contributor
232 reviews 232 reviews
224 hotel reviews
267 helpful votes 267 helpful votes
4 of 5 stars Reviewed October 22, 2014

Getting from the airport to the hotel was chaotic. MNL is chaotic in general and the taxi area keeps the confusion alive. Hyatt has shuttle service - but at 2300 per person that is crazy. A taxi was 500 total. The metered taxi line right outside arrivals seemed very chaotic with lots of lines and a decided lack of clarity... More 

Was this review helpful? Yes 3
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Additional Information about New World Hotels

Address: 1588 Pedro Gil cor MH del Pilar | Malate, Manila, Luzon 1004, Philippines (Formerly Hyatt Regency Hotel and Casino Manila)
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — New World Hotels 4.5*
Number of rooms: 376
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Also Known As:
Hyatt Hotel Manila
Hyatt Hotel Philippines
Hyatt Manila
Manila Hyatt
Hotel Style:
#1 Casino Hotel in Manila
#6 Luxury Hotel in Manila
#6 Spa Hotel in Manila

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