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The Pearl Manila

General Luna Str., Corner Taft & United Nations Avenue, Ermita, Manila, Luzon 1000, Philippines
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The Pearl Manila
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Ranked #43 of 103 Hotels in Manila
A recent review
4 of 5 stars reviewed 2 weeks ago
michael59102 michael
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256 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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michael
Top Contributor
53 reviews 53 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 9 nights and had a great time, the staff is the shining example, they were great, in every position in the hotel except maybe the night desk guy. I found the staff to be why I enjoyed this stay so much, no hassles unbelievable friendly and polite, breakfast on the 9th floor was basic but service was great... More 

Was this review helpful? Yes 1
Manila, Philippines
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was old, and the carpet stained. Two twin beds side by side to make it Queen size. Wi-Fi worked most of the time, and one router on both sides of each floor. The Air Conditioner was old too, with only off or on. Since it normally must be full on to cool room, not a huge problem, though... More 

Was this review helpful? Yes 2
Makati, Philippines
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 4 weeks ago

One of the classic hotels around the Metro. The hotel has two entrance. The location of the hotel is well placed. The rooms are spacious, high ceiling, nice view from the top. Hope they would renovate the rooms especially the carpets and the wallpapers.

Was this review helpful? Yes 2
Tokyo
Contributor
17 reviews 17 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

All of Hotel staffs are so friendly!!!!! I had stayed 6 nights and very much enjoyed my real HOLIDAYS, mostly spent my time Swimming Pool and Life Guard Man "ANDY" of this Pool is getting more like real friend, I may re-visit there with something special for him due his looks pretty much healthy but he has high blood pressures... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 18, 2015

A hotel where the era of wall to wall carpeting has left it, well, aging. Our room has few electric sockets (how else do they expect us to charge our devices?) & has a distinct smell of slowing business. The furnitures & bathroom fixtures need upgrade. I wonder if the hotel would ever be rennovated.

Was this review helpful? Yes 2

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Manila, Philippines
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 9, 2015

stayed here for a staycation/training event, especially since i arrived from baguio a little past midnight. the hotel has 2 entrances: a large one in front of taft avenue, and a smaller one at the back, but is open at ungodly hours. couple of convenience stores nearby, as well as 3 hospitals, 3 malls, and a host of restaurants. and... More 

Was this review helpful? Yes 3
pearlmanila, Manager at The Pearl Manila, responded to this review

Greetings from the Pearl Manila!!! We are very thankful on your review that made us aware to assess the details and every items mentioned. Your review are very informative and helpful to the readers. We are currently making repairs to areas that need attention. Our location and service is our major strength and to our best to maintain and hopefully... More 

Taguig City, Philippines
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 7, 2015

The location was perfect near shopping centres and transportation is very accessible. Staff is very helpful and they always greet you. Good value for money. Rooms are kinda old, but the bed is generously designed.

Was this review helpful? Yes 2
pearlmanila, Manager at The Pearl Manila, responded to this review

February 20, 2015 Hi Shyne S, Greetings from the Pearl Manila!!! We thank you for sharing your experience in our hotel. Our staff will are happy to hear your good impression and motivated to give excellent service. Even our rooms are kinda old but we keep it up to make it more relaxing and comfortable. We have improvements being done... More 

Chicago, Illinois
Top Contributor
67 reviews 67 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 1, 2014

I stayed here for a week in July 2014. Staff were excellent and courteous. The morning breakfast was a highlight. The rooms are older and need to be redone, but the location is what is special about the hotel. Also a bonus was the cheerful Thursday night lounge singer.

Was this review helpful? Yes 6
pearlmanila, Manager at The Pearl Manila, responded to this review

Greetings from the Pearl Manila!!! We are glad that you enjoyed your stay in our hotel and most specially our lounge. We are glad to hear that you are happy with our service which we are striving to attain daily and this will motivate us to keep up or good work. We hope that we can serve you again on... More 

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 27, 2014

This hotel is just 5 mins walk to Robinson mall (Very large shopping mall that is not so crowded). There are two entrance at the hotel. There are two fast food joint near the back entrance and 7-Elven near front entrance of the hotel. Staff are extremely friendly and helpful. The suite room is very spacious but unable to tap... More 

Was this review helpful? Yes 2
pearlmanila, Manager at The Pearl Manila, responded to this review

August 7, 2014 Dear Sir, Greetings from the Pearl Manila!!! We thank you for giving time in sharing with us your experience in our hotel. Out staff will are happy to hear your good impression and more motivated to give excellent service. Again, thank you very much staying with us and hoping to to serve you again in the future.... More 

New York City, New York
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 25, 2014

The lobby of this hotel is spectacular! However, once upstairs, you will realize quickly that it's hay day was around 1970. This hotel is very adequate. The rooms are large, there is AC, and the beds are decent. Do not expect much else. The wifi is horrible. The only time I connected was in the lobby. The room, while spacious,... More 

Was this review helpful? Yes 3
pearlmanila, Manager at The Pearl Manila, responded to this review

August 4, 2014 Dear Madam, Greetings from the Pearl Manila!!! We thank you for giving time in sharing with us your experience in our hotel. We have provided WIFI in all our guest rooms for we believe this now a common need. We hope that we can improve in our facilities to serve you better. Again, thank you very much... More 

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