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The Pearl Manila

General Luna Str., Corner Taft & United Nations Avenue, Ermita | Across Manila Med hospital, Manila, Luzon 1000, Philippines
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1 room 1 guest
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259 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

The location is not reli gud bcoz u cnt found the lobby in d ground flr...nkakaligaw but the fud they offer in our seminar is good i like the taste...the function room is not reli big and you cnt found any person out door to ask something bcoz the function is below the lobby kakalerke...

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Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in the Pearl Manila a 3 star hotel which is in a good location of central manlia. The room I stayed in had efficient air conditioning, a big double bed and the bathroom had a decent shower and it was clean. There was also TV in the room. The pool outside was nice and I even had a... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 17, 2015

An aging, cheap budget hotel with an outdoor rooftop pool, with free Wifi, that gave you a feel like you've taken a step back into the 1970's. The room was old, and the carpet stained, the furnitures & bathroom fixtures need upgrade, the AC does not work properly. Shower curtain smelled of mould. No coffee making facilities, tv has gone... More 

Was this review helpful? Yes 3

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Montreal, Canada
Level Contributor
78 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed June 27, 2015

I stayed there once back in 2012 and again now in 2015 and I thought there were improvements. True the hotel, and the building where it lies, are old and dated but the hotel is overall very clean and the swimming with its views are an absolute plus. During my second stay I was pleasantly surprised to find out that... More 

Was this review helpful? Yes 1
pearlmanila, Manager at The Pearl Manila, responded to this review

Hi, Greetings from the Pearl Manila!!! We thank you for sharing your experience in our hotel. Our staff will are happy to hear your good impression and motivated to maintain excellent service. We do our best to keep our rooms pleasant, relaxing and comfortable. Again, thank you very much staying with us and hoping to to serve you again in... More 

michael
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 8, 2015

Stayed for 9 nights and had a great time, the staff is the shining example, they were great, in every position in the hotel except maybe the night desk guy. I found the staff to be why I enjoyed this stay so much, no hassles unbelievable friendly and polite, breakfast on the 9th floor was basic but service was great... More 

Was this review helpful? Yes 2
pearlmanila, Manager at The Pearl Manila, responded to this review

Hi Majid A, Greetings from the Pearl Manila!!! We thank you for sharing your experience in our hotel. We are glad that the our improvements made a great impact in your stay. We are doing our best to keep our hotel pleasant place to stay. Our staff are happy to hear your good impression and motivated to maintain excellent services... More 

Manila, Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 2, 2015

The room was old, and the carpet stained. Two twin beds side by side to make it Queen size. Wi-Fi worked most of the time, and one router on both sides of each floor. The Air Conditioner was old too, with only off or on. Since it normally must be full on to cool room, not a huge problem, though... More 

Was this review helpful? Yes 4
pearlmanila, Manager at The Pearl Manila, responded to this review

Hi, Thank you for sharing your experience during your stay at the Pearl manila Hotel. Our team is committed in delivery excellent guest service and re training for some staff will be given as you noticed. Your comments regarding the condition of our rooms have been duly noted for the future improvements that we are planning. The service elevator repair... More 

Makati, Philippines
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed April 28, 2015

One of the classic hotels around the Metro. The hotel has two entrance. The location of the hotel is well placed. The rooms are spacious, high ceiling, nice view from the top. Hope they would renovate the rooms especially the carpets and the wallpapers.

Was this review helpful? Yes 3
pearlmanila, Manager at The Pearl Manila, responded to this review

Hi, Thank you for sharing your experience in our hotel. Our team is committed in delivery excellent guest service. We are glad that you like our room. Your comments regarding the condition of our carpet and wallpapers have been duly noted for the future improvements that we are planning. Looking forward to seeing you again. Best regards, Claire Ortiz Rooms... More 

Tokyo
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 28, 2015

All of Hotel staffs are so friendly!!!!! I had stayed 6 nights and very much enjoyed my real HOLIDAYS, mostly spent my time Swimming Pool and Life Guard Man "ANDY" of this Pool is getting more like real friend, I may re-visit there with something special for him due his looks pretty much healthy but he has high blood pressures... More 

Was this review helpful? Yes 2
pearlmanila, Manager at The Pearl Manila, responded to this review

Hi Sir, Thank you for sharing your experience in the Pearl Manila hotel. It is pleasant to see you enjoyed your stay at our hotel most specially in the pool. I am very happy to see that you noticed our teams dedication in providing exceptional care for our guests. Andy, our lifeguard, will be happy to hear about your concern... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 18, 2015

A hotel where the era of wall to wall carpeting has left it, well, aging. Our room has few electric sockets (how else do they expect us to charge our devices?) & has a distinct smell of slowing business. The furnitures & bathroom fixtures need upgrade. I wonder if the hotel would ever be rennovated.

Was this review helpful? Yes 2
pearlmanila, Manager at The Pearl Manila, responded to this review

Hi Sir, Thank you for sharing your experience at the Pearl Manila Hotel. Our Team is committed in delivery excellent guest service, and hoping that you enjoyed your stay. Your comments regarding the condition of our rooms have been duly noted for the future improvements that we are planning. I am sorry that sockets are not sufficient for your needs.... More 

Manila, Philippines
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 9, 2015

stayed here for a staycation/training event, especially since i arrived from baguio a little past midnight. the hotel has 2 entrances: a large one in front of taft avenue, and a smaller one at the back, but is open at ungodly hours. couple of convenience stores nearby, as well as 3 hospitals, 3 malls, and a host of restaurants. and... More 

Was this review helpful? Yes 3
pearlmanila, Manager at The Pearl Manila, responded to this review

Greetings from the Pearl Manila!!! We are very thankful on your review that made us aware to assess the details and every items mentioned. Your review are very informative and helpful to the readers. We are currently making repairs to areas that need attention. Our location and service is our major strength and to our best to maintain and hopefully... More 

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