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The Pearl Manila

General Luna Str., Corner Taft & United Nations Avenue, Ermita, Manila, Luzon 1000, Philippines
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The Pearl Manila
Best prices for: 1 room 1 guest
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Ranked #46 of 104 Hotels in Manila
A recent review
3 of 5 stars Reviewed March 9, 2015
ladiesman217n Manila, Philippines
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252 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

A hotel where the era of wall to wall carpeting has left it, well, aging. Our room has few electric sockets (how else do they expect us to charge our devices?) & has a distinct smell of slowing business. The furnitures & bathroom fixtures need upgrade. I wonder if the hotel would ever be rennovated.

Was this review helpful? Yes 1
Manila, Philippines
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 9, 2015

stayed here for a staycation/training event, especially since i arrived from baguio a little past midnight. the hotel has 2 entrances: a large one in front of taft avenue, and a smaller one at the back, but is open at ungodly hours. couple of convenience stores nearby, as well as 3 hospitals, 3 malls, and a host of restaurants. and... More 

Was this review helpful? Yes 2
pearlmanila, Manager at The Pearl Manila, responded to this review

Greetings from the Pearl Manila!!! We are very thankful on your review that made us aware to assess the details and every items mentioned. Your review are very informative and helpful to the readers. We are currently making repairs to areas that need attention. Our location and service is our major strength and to our best to maintain and hopefully... More 

Taguig City, Philippines
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 7, 2015

The location was perfect near shopping centres and transportation is very accessible. Staff is very helpful and they always greet you. Good value for money. Rooms are kinda old, but the bed is generously designed.

Was this review helpful? Yes 2
pearlmanila, Manager at The Pearl Manila, responded to this review

February 20, 2015 Hi Shyne S, Greetings from the Pearl Manila!!! We thank you for sharing your experience in our hotel. Our staff will are happy to hear your good impression and motivated to give excellent service. Even our rooms are kinda old but we keep it up to make it more relaxing and comfortable. We have improvements being done... More 

Chicago, Illinois
Top Contributor
65 reviews 65 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 1, 2014

I stayed here for a week in July 2014. Staff were excellent and courteous. The morning breakfast was a highlight. The rooms are older and need to be redone, but the location is what is special about the hotel. Also a bonus was the cheerful Thursday night lounge singer.

Was this review helpful? Yes 6
pearlmanila, Manager at The Pearl Manila, responded to this review

Greetings from the Pearl Manila!!! We are glad that you enjoyed your stay in our hotel and most specially our lounge. We are glad to hear that you are happy with our service which we are striving to attain daily and this will motivate us to keep up or good work. We hope that we can serve you again on... More 

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 27, 2014

This hotel is just 5 mins walk to Robinson mall (Very large shopping mall that is not so crowded). There are two entrance at the hotel. There are two fast food joint near the back entrance and 7-Elven near front entrance of the hotel. Staff are extremely friendly and helpful. The suite room is very spacious but unable to tap... More 

Was this review helpful? Yes 2
pearlmanila, Manager at The Pearl Manila, responded to this review

August 7, 2014 Dear Sir, Greetings from the Pearl Manila!!! We thank you for giving time in sharing with us your experience in our hotel. Out staff will are happy to hear your good impression and more motivated to give excellent service. Again, thank you very much staying with us and hoping to to serve you again in the future.... More 

New York City, New York
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 25, 2014

The lobby of this hotel is spectacular! However, once upstairs, you will realize quickly that it's hay day was around 1970. This hotel is very adequate. The rooms are large, there is AC, and the beds are decent. Do not expect much else. The wifi is horrible. The only time I connected was in the lobby. The room, while spacious,... More 

Was this review helpful? Yes 3
pearlmanila, Manager at The Pearl Manila, responded to this review

August 4, 2014 Dear Madam, Greetings from the Pearl Manila!!! We thank you for giving time in sharing with us your experience in our hotel. We have provided WIFI in all our guest rooms for we believe this now a common need. We hope that we can improve in our facilities to serve you better. Again, thank you very much... More 

Manila, Philippines
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 22, 2014

On Its Way Up To Former Glory...OVERALL: The Pearl Manila, is indeed on its way up to its past days of glory, as a respectable hotel in the heart of the city of Manila...I daily and weekly see many costly improvements being applied and installed, so give them breathing room...Please try to understand, the elevator is on its way up,... More 

Was this review helpful? Yes 5
pearlmanila, Manager at The Pearl Manila, responded to this review

August 4, 2014 Dear Sir, Greetings from the Pearl Manila!!! We thank you for giving time in sharing with us your experience in our hotel and we appreciate very much in your kind words and hopes for us. We strive our best to maintain our strength which to give excellent service. We may be old but not aged as some... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 10, 2014

I've stayed at the Pearl many times, my last stay was April 2014. What I noticed? No real changes to the rooms, they're still a bit outdated, but I don't have any moans about the cleanliness. The room service was always very prompt and the room was made and cleaned thoroughly every day. The bathrooms like the rest of the... More 

Was this review helpful? Yes 6
Gold Coast, Queensland, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 14, 2014

The staff were lovely however the hotel was years and years old with no new upkeep. The lobby was on the 9th floor because they had made car parks to the 8th. Free internet was only avail in the lobbies and restaurant. The food was terrible and the waiter one morning couldn't work out where to put the knife and... More 

Was this review helpful? Yes 6
Leeds, United Kingdom
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 9, 2014

Stayed at this wonderful hotel, yes it's showing signs of wear and tear, but I guarantee that you won't find more friendlier staff anywhere in Manila. The rooms are a little dated, but they are exceptionally clean and comfortable with good air conditioning units. I've stayed in many hotels, but very few have impressed me like this one. I have... More 

Was this review helpful? Yes 6
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