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City Garden Suites

1158 A. Mabini Street | Ermita, Manila, Luzon 1000, Philippines
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City Garden Suites
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City Garden Suites
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322 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Meycauayan City, Philippines
1 review
5 of 5 stars Reviewed yesterday NEW

There's no question about the integrity of this hotel when it comes to hospitality experience. All the employees were very accommodating and friendly. The service, I must say, is at par with the 5 star hotels. Indeed, this hotel is commendable to all tourists and HRM students out there who would like to have a feel of "a home away... More 

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Meycauayan City, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

I was here wayback in 1999 whwn I was an HRM student. Now 2015 as an HRM Instructor, I was so surprised that nothing changed when it comes to their hospitality and service And the are lots of improvement in their facilities. It was indeed that the City Garden Suites Manila is one of the most recommendable hotel establishment in... More 

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London,England
Contributor
15 reviews 15 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights and a night on our way back, I thought customer services was great and staff very helpful and patient our rooms were pleasant and very comfortable. The hotel rooms could do with a little refurbishment, but an acceptable standard for the price bracket. The neighbourhood may not be great for late night wandering, we were told by... More 

Was this review helpful? Yes 1
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Value Guest, Greetings from City Garden Suites. Thank you for your nice comments about our hotel. We are delighted to hear that you find our service great and you appreciate the helpfulness and patience of our staff. We are happy to know that had a pleasant and comfortable stay in our room. We would like you to know that... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel has an old vibe, the room smelled a bit like closed and old. The location is good but definitely not perfect. It is a walking distance to greenbelt (about 20 minutes walk), but doesn't look like a safe and beautiful path, at least closer to the hotel. It does have a nice swimming pool though and the staff... More 

Was this review helpful? Yes 1
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Valued Guest, Greetings from City Garden Suites. We’re just wondering if this comment is for City Garden Suites-Manila. Our property is a bit distant to Greenbelt, Makati. We want to invite you to stay in City Garden Suites-Manila when you visit the Philippines anew. Thank you very much. Sally De la Cruz More 

California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I visited the philippines way back in 2013. I stayed at City Garden Suites . The hotel is average nothing special. As i arrived, the front desk crew was busy talking on the phone. she was laughing non stop. I was just assisted after I called her attention. On my second day, i reported that my air condition was not... More 

Was this review helpful? Yes 1
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Valued Guest, Thank you for allowing us to know your comments about the City Garden Hotels Group . They are really helpful in the improvement of our properties. We apologize for the inconvenience and discomfort that we have caused you during your stay in 2013. We want you to know that we gave priority to staff training and development... More 

Makati, Philippines
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2015

Stayed for 2 nights at City Garden Suites Manila last month. It is conveniently located at the heart of the city and near all the basic establishments I need. The hotel has very nice and spacious rooms that are professionally designed. The staff are very friendly and accommodating. WIFI is really good and stable. Breakfast is included with every booking... More 

Was this review helpful? Yes
CGSManila, General Manager at City Garden Suites, responded to this review

Dear valued Guest, Greetings from City Garden Suites. We would like to take this opportunity to thank you for your wonderful comments here at Trip Advisor. We are delighted to hear that you enjoyed your stay with us. We are glad that you find our rooms as spacious. Your wonderful comments will serve as an inspiration for us to strive... More 

Makati, Rizal, Philippines
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 17, 2015

We stayed here last January 2015. At first I though it was just one of those crappy old hotels in Manila, but it's not. It may look old outside but when you get inside, it is very nice! The lobby is spacious, elegant, classy and well-maintained. The staff are courteous, genuinely friendly and provide superb customer service. Rooms are clean,... More 

Was this review helpful? Yes 2
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Valued Guest, Greetings from City Garden Suites. Thank you for sharing your wonderful comments about our hotel here at Trip Advisor. We are glad to hear that you appreciate our spacious ,well maintained, elegant lobby. It is so nice to hear that you find our rooms well maintained and clean. Your comments will be shared to the entire City... More 

Stenungsund, Sweden
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

We liked this hotel very much. Good clean rooms, good food, close to everything, good airport transfer, friendly staff, but one of the staff, Mavie Morte, made our hotel stay to be perfect. Next time we are in Manila again we will be at this hotel.

Was this review helpful? Yes 1
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Mr. Mikael, Thank you for taking time sharing your wonderful comments here at Trip Advisor. We are pleased to know that you find our staff friendly, and you liked our foods. We are glad to hear that you enjoyed our clean rooms and you considered your stay with us as perfect. Your pleasant comments will be shared with the... More 

Crescent City, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 15, 2015

I have been staying at the City Garden Hotel for over a month and I feel that it is a wonderful place to stay the rooms are very nice and the hotel is very clean, the staff here at City Garden are always so pleasant and helpful, you are greeted with a smile each and every day. I enjoy staying... More 

Was this review helpful? Yes 1
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Mr. Johnson, Greetings from City Garden Suites. Thank you for your time in sharing your wonderful comments about our hotel. we appreciate you being our long staying guest. We are happy to know that you are at home with us. We appreciate that you find our rooms clean, our staff friendly and our hotel is very accessible. Your nice... More 

Kuala Lumpur, Malaysia
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed January 13, 2015

This hotel is in a nice location. There is things to say why you shouldn't stay in ermita, but I will give you reasons why its a good place. Close to Rizal Park, close to Intramuros, close to Robinson mall, close to the airport and of course close to nightlife. If your in Manila for just a few days and... More 

Was this review helpful? Yes 3
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Valued Guest, Greetings from City Garden Suites. Thank you for taking time in sharing your good comments here at Tripadvisor. We are happy to hear that you appreciate our location and that you find it very accessible to places you enjoyed going to. We are pleased to know that you find our price , our service and our wi... More 

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