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City Garden Suites

1158 A. Mabini Street | Ermita, Manila, Luzon 1000, Philippines
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City Garden Suites
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City Garden Suites
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327 reviews from our community

Traveler rating
    75
    134
    73
    24
    21
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22
64
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42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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  • Chinese (Simplified) first
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  • All months
    (327)
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    (64)
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Taguig City, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I was really surprised to experience the excellent service provided by the front office,housekeeping and food & beverage Associates when i stayed in this hotel. Actually this hotel was recommended to me by one of my close friends. The FO Receptionist has extended to us a very pleasant accommodation. Although it took us five (5) minutes to wait for our... More 

Was this review helpful? Yes 1
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Ledilrama, It is a pleasure to learn that you had a wonderful stay with us during your recent visit here at City Garden Suites Manila. Thank you very much for recognizing the efforts of our Associates, particularly the Front Office and Food & Beverage Associates who extended to you pleasant accommodation & personalized service. We shall look forward to... More 

Marilao, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Their Stay and Learn Program is advisable for Hospitality Management Students. It is cheap and yet full of needed information for students. The seminar includes hands-on activities and hotel familiarization. The speakers are very knowledgeable and specific with the topic. The hotel should give high regards to the HR Director Mr. Elmer Gapusan, for his hands-on service, quality seminar, and... More 

Was this review helpful? Yes
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Crizzy_MQ, It is such wonderful news to learn that you shared your memorable experience with us and to the TripAdvisor community. We at City Garden Suites Manila are committed in providing supreme care and attention to all of our valued guests, knowing that we were able to meet your expectations is truly rewarding for us. Your kind words will... More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This was a last minute trip for me and I tried to find something that was average in cost and would be central to where I needed to be. The staff was so friendly and they helped me with any questions I had maneuvering the area since I haven't been back to the Philippines for ten years. The room itself... More 

Was this review helpful? Yes
CGSManila, General Manager at City Garden Suites, responded to this review

Dear AllanCraft, We truly appreciate your positive review of your recent stay at City Garden Suites Manila which we find humbling and inspiring. We are glad that you had a wonderful stay and appreciated the warm hospitality of our Associates. Thank you for describing your experience with us as amazing, excellent and great. We will do our very best to... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel several times already... One of the reason why i keep on returning is the good ambiance...added to this are the very friendly staffs...at a very minimal cost, you'll get what you expected... My room is so spacius... Very clean and serene... There are still lots of things that i want to explore in this hotel...

Was this review helpful? Yes 1
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Valued Guest, Thank you so much for sharing a great review of your recent stay with us here in Tripadvisor. We are glad to hear that we have not only met but exceeded your expectations in terms of the friendliness of our Associates as well as the cleanliness, spaciousness and cost of our rooms. It was indeed our pleasure... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel room in the new wing is very nice and clean. I had to put 3 stars only since the front desk officers are not accommodating and because I am a breakfast lover, I am disappointed by their buffet breakfast. Few choices only and doesnt taste good.

Was this review helpful? Yes 1
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Valued Guest, Greetings from City Garden Suites Manila On behalf of the City Garden Suites Manila family, I would like to thank you for your honest and very objective comments but more importantly, express our sincerest apologies for not being able to meet your expectations during your last stay with us. Rest assured that the matters you raised are... More 

Meycauayan City, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

There's no question about the integrity of this hotel when it comes to hospitality experience. All the employees were very accommodating and friendly. The service, I must say, is at par with the 5 star hotels. Indeed, this hotel is commendable to all tourists and HRM students out there who would like to have a feel of "a home away... More 

Was this review helpful? Yes 1
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Valued Guest, Greetings from City Garden Suites Manila, On behalf of the City Garden Suites Manila family, I would like to thank you for your wonderful comments. It is always nice to receive favorable reviews from our guests as it not only serves as a gauge on where we are in terms of guest satisfaction, it also gladdens our... More 

Meycauayan City, Philippines
1 review
5 of 5 stars Reviewed 4 weeks ago

I was here wayback in 1999 whwn I was an HRM student. Now 2015 as an HRM Instructor, I was so surprised that nothing changed when it comes to their hospitality and service And the are lots of improvement in their facilities. It was indeed that the City Garden Suites Manila is one of the most recommendable hotel establishment in... More 

Was this review helpful? Yes
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Mr. Manabat, Greetings from City Garden Suites Manila. On behalf of the City Garden Suites Manila family, I would like to thank you for your positive comments. It is always nice to receive favorable reviews from our guests as it not only serves as a gauge on where we are in terms of guest satisfaction, it also gladdens our... More 

London,England
Contributor
15 reviews 15 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 13, 2015

Stayed 2 nights and a night on our way back, I thought customer services was great and staff very helpful and patient our rooms were pleasant and very comfortable. The hotel rooms could do with a little refurbishment, but an acceptable standard for the price bracket. The neighbourhood may not be great for late night wandering, we were told by... More 

Was this review helpful? Yes 1
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Value Guest, Greetings from City Garden Suites. Thank you for your nice comments about our hotel. We are delighted to hear that you find our service great and you appreciate the helpfulness and patience of our staff. We are happy to know that had a pleasant and comfortable stay in our room. We would like you to know that... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 1, 2015

This hotel has an old vibe, the room smelled a bit like closed and old. The location is good but definitely not perfect. It is a walking distance to greenbelt (about 20 minutes walk), but doesn't look like a safe and beautiful path, at least closer to the hotel. It does have a nice swimming pool though and the staff... More 

Was this review helpful? Yes 1
CGSManila, General Manager at City Garden Suites, responded to this review

Dear Valued Guest, Greetings from City Garden Suites. We’re just wondering if this comment is for City Garden Suites-Manila. Our property is a bit distant to Greenbelt, Makati. We want to invite you to stay in City Garden Suites-Manila when you visit the Philippines anew. Thank you very much. Sally De la Cruz More 

Makati, Philippines
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

Stayed for 2 nights at City Garden Suites Manila last month. It is conveniently located at the heart of the city and near all the basic establishments I need. The hotel has very nice and spacious rooms that are professionally designed. The staff are very friendly and accommodating. WIFI is really good and stable. Breakfast is included with every booking... More 

Was this review helpful? Yes
CGSManila, General Manager at City Garden Suites, responded to this review

Dear valued Guest, Greetings from City Garden Suites. We would like to take this opportunity to thank you for your wonderful comments here at Trip Advisor. We are delighted to hear that you enjoyed your stay with us. We are glad that you find our rooms as spacious. Your wonderful comments will serve as an inspiration for us to strive... More 

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