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Lotus Garden Hotel

1227 A. Mabini corner Padre Faura Sts., Manila, Luzon 1000, Philippines
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Lotus Garden Hotel
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Ranked #13 of 103 Hotels in Manila
A recent review
4 of 5 stars reviewed 2 days ago
463bruceh Greater Brisbane, Australia
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406 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greater Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We last stayed at the Lotus Garden in 2009. Although we had a bit of a hiccup as we booked the room at reception rather than online, we were very well looked after by the staff throughout our stay. We were able to select our room by inspecting two of the same category and the quality was much better than... More 

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have king size bed stay there 11 days we love it. If you traveling as a couple make sure you tell them you want king size bed because most of the room are 2 single bed. And to Larry thank you for ALWAYS making us safe....

Was this review helpful? Yes 1
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear Josie C, Greetings from Lotus Garden Hotel! Thank you for taking time to share your views about Lotus Garden Hotel here at Tripadvisor. Safety of our valued guest like you is one of our priorities and we are very happy to know that you feel safe on your recent stay with us. Thank you also for commending our staff... More 

Singapore
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was all pleasure staying in this hotel. The staff were accommodating and friendly. Good location - just a walk away from the UN LRT Station & Manila Bay. Nice room. For food, I highly recommend their Crispy Pata - very crispy and tasty (mouth-watering).

Was this review helpful? Yes 1
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear Claire L, Thank you for dropping by and for sharing your comments here at Tripadvisor. Thank you for all the positive feedbacks. It is nice to know that you love our room and also for commending our staff for being friendly and accommodating. Thank you also for recommending our Crispy Pata or Pata Bawang.It is indeed one of the... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I never thought that Lotus Garden Hotel has an event venue until my friend booked the hotel for her first born baptismal/kiddie party. The food was awesome. The venue is not that big but I like the way they incorporate all the details that me and my friend instructed to them. A certain Ms. Em of banquet is very approachable.... More 

Was this review helpful? Yes 1
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear Agnes, Thank you for taking time to share your comments here at Tripadvisor. We are very happy to know that your friends first born baptismal/kiddie party went well. I will let Em know about your commendation. Thank you for the recommendations and we are looking forward to be of service to you in the future. Sincerely, Glory Leteracion More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It was my first time visiting Manila and I must say the Lotus Garden Hotel is a very nice place. We stayed a total of 7 days and the staff was helpful at all times and my room was neat and clean everyday. I read some of the reviews about Lotus Garden and I can honestly say it was a... More 

Was this review helpful? Yes 3
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear Michael H, Greetings from Lotus Garden Hotel! Thank you for taking time to share your comments. We really appreciate it. Thank you for choosing Lotus Garden Hotel. It is nice to know that you find our hotel a nice place to stay. Thank you also for commending our staff. It is our goal to deliver total customer service to... More 

Galesburg, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel, the staff is very helpful and will go out of there way to help you, Hotel is clean with plenty to do close by. Location is close to US Embassy, plenty of restaurants and shopping close by. The rooms are clean and quite, great value for money.

Was this review helpful? Yes 2
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear AndySC58, Greetings from Lotus Garden Hotel! Thank you for taking time to share your comments. We are very delighted to know that our location is to your liking and thank you for commending our rooms for its cleanliness and quietness as well as our staff. Rest assured that your comment will be shared to the rest of the team.... More 

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been many times to Manila since February 2014. Twice I stayed in a different Hotel. But the last 5 times, I have been staying in Lotus Garden Hotel. I like the friendly staff and the Hotel rooms, good value for money. Myself and my Girlfriend are familiar faces there, some of the staff at reception know me by... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Management response:

Dear Magdi A, Greetings from Lotus Garden Hotel! Thank you for dropping by here at TripAdvisor to share your comments. Thank you for choosing Lotus Garden Hotel every time you are here in the Metro. Thank you also for commending our room and our staff. Rest assured that your comment will be shared to the rest of the team. Thank... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I been staying here at Lotus Garden everytime I visit Manila. You will never be disappointed with the service that they have provided. They are very much willing to extend their help anytime. The front office people are very accommodating. My room is very clean and even though it is near the street you can sleep well.As per checking with... More 

Was this review helpful? Yes 2
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear Krizzy M, Greetings from Lotus Garden Hotel! Thank you for dropping by again here at Tripadvisor to share your review about Lotus Garden Hotel! Thank you for patronizing Lotus Garden and we are very happy to know that all is well during your stay with us. Thank you for considering us on your next stay and we are looking... More 

Lombok
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 23, 2015

The hotel room was clean and well presented and value for money at the budget end of the market. Breakfast was not included in our rates and was average fair. Two tea bags was the full compliment for drinks supplied in the coffee bar (without coffee). I accidentally broke an ash tray as a non-smoker getting it out of the... More 

Was this review helpful? Yes
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear Larry Lombok, Greetings from Lotus Garden Hotel! Thank you for dropping by here at Tripadvisor to share your comments. We are very glad to know that you find our room cleans and well presented. You can avail our buffet breakfast to the front desk at a very reasonable price if the room you got is without breakfast. We are... More 

Victoria, Australia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed April 22, 2015

The Lotus Garden is an average hotel which offers good value and a decent location. It is very secure and safe however I found the service to be below par right across the hotel. Being a first time visitor to the Philippines and hearing horror stories about taxis from the airport I opted for the $30 Au per car collection... More 

Was this review helpful? Yes 2
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear Avon369, Greetings from Lotus Garden Hotel! We are very sorry to know that you have encountered some problems during your stay with us. Rest assured that all your concerns will be forwarded to all concerned departments and necessary actions be done. We want to thank you for sharing this review for us to check those areas that we really... More 

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