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Lotus Garden Hotel

1227 A. Mabini corner Padre Faura Sts., Manila, Luzon 1000, Philippines
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471 Reviews from our TripAdvisor Community

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Washington, D.C.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Renovated rooms are nice,clean and comfy... Very quiet at my end of the hallway.... Water pressure was great as was the hot water.... Room service was quick.... Right in the center of the entertainment district... The staff were bending over backwards to appease the customer.... I would recommend this hotel many times over and stay there too

Helpful?
Thank Mahalapat
Irvine, California
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a person who has been traveling to Manila for 15 years or so its always been hard to find a quality mid range hotel that is actually nice. Its located in Ermita, about 30 min from the airport. I made my res. online ($60 US) on the website and had no issues with billing or checking in. The room... More 

Helpful?
Thank saipan1
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear saipan1, Greetings from Lotus Garden Hotel! Thank you very much for your comment we really appreciate it. It is nice to know that we have met your expectations. Thank you for sharing all the positive side that you have observed and also for the only downside that you have sited we apologized for that..Rest assured that we will take... More 

Waterloo, Belgium
Level Contributor
448 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was the first time that I went to this hotel, as I could not get a room booked at the City Garten Suites Hotel in the same street(same group). I must say ... I have no regrets!! The people at reception (namely LRESLIE) were extremely friendly and helpful. My booking went wrong and I ended up with two from... More 

Helpful?
Thank Otto B
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear Otto B, Greetings from Lotus Garden Hotel! Thank you for dropping by and share your comments about Lotus Garden Hotel! We are glad that we have met your expectations and thank you for considering us on your next stay. Thank you also for commending our staff especially Leslie. We are looking forward to welcoming you back on your next... More 

San Francisco, California
Level Contributor
80 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I found this hotel at the last minute after having booked a room with friends with a hotel across the street, only to be forced to abandoned my reservation there due to issues with cleanliness and other issues so severe they were intolerable. This hotel turned out to be a world better, with a friendly and efficient staff, willing to... More 

Helpful?
1 Thank 415traveller
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear 415traveller, Greetings from Lotus Garden Hotel! Thank you so much for taking time to share your views about Lotus Garden Hotel! We are really happy to know that you find our hotel to be a "world better"! Thank you also for sharing all the good that you have seen here at Lotus Garden Hotel especially the quality and the... More 

Hong Kong
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed December 28, 2015

- It's NOT advised to wander around at night time. - Not close to any transport station. Jeepney available. - A bit run down. facilities look old, but still kind of clean - Service is good though. - Not for family, couples, or with kids....

Helpful?
2 Thank EltonMa
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear EltonMa, Greetings from Lotus Garden Hotel! Thank you for taking time to write your reviews here at TripAdvisor. We are very sorry that our location is not to your liking but we assure you that the security of our guest are our priority. We are glad though that you find our service good. If you need any assistance in... More 

birmingham
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed December 12, 2015 via mobile

I stayed in August with two friends was a last minute thing as the hotel i wanted to stay at was full the car I got from the hotel too pick us up from the airport was expensive 1200 pesos every other hotel I've stayed at in the same area was only 700 pesos up on check in the rooms... More 

Helpful?
1 Thank planty1
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear planty1, Greetings from Lotus Garden Hotel! Thank you for taking time to share your comments here at TripAdvisor. We are glad that you find our hotel clean. With regards to the transportation service our rate ranges from 700-1500 depending on the car required by the guest. Rest assured that we do not take advantage of the rates.For best rate... More 

Martha's Vineyard, Massachusetts
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed December 12, 2015 via mobile

Since all pictures and reviews here showing the good side of the hotel, let me present you with reality. Check-in: the front desk tried his best to accomodate me as fast as he can but with 2 personnel during peak hours between 3-11pm needed more staff. They needed to be retrained to be more friendly, more warm and feel the... More 

Helpful?
3 Thank TravelCondenast12345
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear TravelCondenast12345, Greetings from Lotus Garden Hotel! Thank you taking time to write and share your reviews here at TripAdvisor. We really appreciate your effort to write everything in order and for siting the good ones and the other issues that needs our attention. Rest assured that everything you have sited were already discussed to our team. If you have... More 

London, United Kingdom
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 5, 2015

I've stayed in this hotel on several occasions and will definitely return again. Great location for all that Ermita, Malate, and Intramuros can offer, plus easy access to all forms of transport to move further afield. You get what you pay for so don't expect 24 hour room service or a swimming pool (although there is a jacuzzi). The staff... More 

Helpful?
1 Thank Graham A
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear Graham A, Greetings from Lotus Garden Hotel! Thank you for dropping by and share your comments here at TripAdvisor. Thank you very much for your continued patronage to Lotus Garden Hotel. It is nice to know that our location is to your liking. Thank you as well for commending our staff and also for siting some issues about the... More 

Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 14, 2015 via mobile

Hotel staff are friendly. The food tastes great! I love the kare-kare, crispy pata, and the deconstructed bacon turon dish. Very accessible if you are going to stay in Manila. Rizal park and Manila Baywalk are just a few steps away. Robinson's mall too can be found nearby.

Helpful?
1 Thank Seph_7152
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear Seph_7152, Greetings from Lotus Garden Hotel! Thank you for dropping by and sharing your comments here at Tripadvisor. We are glad to know that you love the food and our location is at your convenience. Thank you also for commending our staff. We are looking forward to welcoming you back. Sincerely, Glory Leteracion More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 27, 2015

Its been a while since i checked in a hotel for travel purposes. And its been a long time that i've got the smoothest and most pampering treatment from a staff. Im not expecting it to happen here but honestly, she changed my perception. All the staff are polite and good but Ms. Jovelle was perfect. She reminds me of... More 

Helpful?
1 Thank Jaysonhenson
LGH-RM, Resident Manager at Lotus Garden Hotel, responded to this review

Dear Jaysonhenson, Greetings from Lotus Garden Hotel! Thank you for dropping by and for sharing your views about Lotus Garden Hotel. Thank you for commending our staff. Jovelle would like to extend her thank you for the appreciation. Rest assured that we will continue to deliver high level customer satisfaction to our valued guest like you. We are looking forward... More 

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