I stayed in this hotel many times. the last one being during Feb 2009. I always enjoyed the level of cleanliness the hotel maintains. very supportive staff and front desk . However, they are too fussy about the set rules and i did not have a free late check out facility to match the flight timing. I think they should... more

i find their website thru google and got to see the hotel. so i was dissappointed when i see the real hotel staff are friendly but bad customer service (late room service, staff fights with guest, i think most staff are new because they still dont know what they are doing -asking around what to do) whatever elegance and beauty... more

The hotel has a good location but the service and the room is not worth it. My friend and i check in for a 4 day stay. i think they charged my friend around 1800++ pesos for the deluxe room which is more expensive than the hotel we transfered to. The room was not well maintained and the service is... more

i came to manila for a 5 day vacation and was brought by a taxi to solanie. i stayed there for only a day because of the dirty rooms and bad service and transfered the next day. during my short stay i encountered many problems: - very hard to contact room service (also late) - rooms are infested (cockroaches) -... more

I just read the last review and couldn't believe the complaints! It sounded like a completely different hotel from the one I visited! In fact, my stay was so wonderful that I specifically inquired this hotel for my next trip to The Philippines! The service was exceptional! The manager and staff of the hotel couldn't have been more helpful to... more