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Palm Plaza Hotel

524 Pedro Gil Corner M. Adriatico St., Malate, Manila, Luzon 2004, Philippines
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Palm Plaza Hotel
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Ranked #31 of 104 Hotels in Manila
A recent review
4 of 5 stars Reviewed March 3, 2015
barberdick
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179 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Amsterdam, The Netherlands
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

When we finally arrived at the Palm Plaza hotel, the first thing they mentioned when we got out the cab (and weren't even inside the hotel yet) was that they were full and we should go someplace else. After we convinced them we had a reservation, we found out that they didn't have the room we reserved anymore. We PREPAID... More 

Was this review helpful? Yes 1
Top Contributor
52 reviews 52 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 3, 2015

Stayed here three days waiting to move into apartment. . Nice lobby pretty. .rooms small but all you need ..hot WATER could be better .. Close to Roberson place which means everything you want is there.. ..full . Service mall .

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Sir, We're so glad you had a comfortable albeit a short stay with us enroute to your new apartment here in Manila. We shall do our utmost to further improve our facilities especially the 'hot water' availability for everyone's comfort. Should your friends need a place to stay nearby, we look forward to having them here at Palm Plaza Hotel.... More 

Peterborough, United Kingdom
Top Contributor
244 reviews 244 reviews
51 hotel reviews
269 helpful votes 269 helpful votes
4 of 5 stars Reviewed March 2, 2015

I first stayed in the Palm Plaza about 10 years ago, since then it had become the place that I would pass when travelling through Malate. I had a couple of days to kill before my flight home and needed a place to stay, so booked online and ended up here. Reception was fast and efficient and I was allocated... More 

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Saf7670, It was truly heart-warming reading your shared experience about your recent stay with us at Palm Plaza Hotel. We continually strive to make our services most pleasing and convenient for you and all our guests. Rest assured that we shall address the 'wifi connectivity' which you highlighted in your feedback. Again, thanks so much and we look forward... More 

Kuala Lumpur
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 25, 2015

We stayed at The Palm Plaza for two nights, under recommendation by our friend Tim Ho. The hotel is situated in an area we are quite familiar with, as we were there just three months ago. We paid about USD45 per night for a decent-sized room, although my cousin's room next door was bigger. (SAME PRICE). Hence, this review is... More 

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear FHamzah, Reading through your recent posted hotel review of Palm Plaza Hotel is reassuring for us to acknowledge your kindness. As the hotel has been graciously serving its guests for more than 20 years, continuing changes are being laid our and ongoing to reassure our regular returning guests of how important they always are to us. Your shared experience... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 28, 2015

Definitely an old hotel and cheap too. Room was clean but everything about the hotel is old. So, should not expect everything to function like how you expect them to e.g. shower...the mixer definitely do not work well..as the water came out scalding at times. My room has no view at all but it was definitely clean and I'm into... More 

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Terence T, We welcome your recent review about your recent stay with. Rest assured that Palm Plaza Hotel is continually on 'its feet; in finding ways to show how we aim to make each guest's stay with us a most pleasant stay all the time. On your next visit to Manila, we hope to have you again here -... More 

Seoul, South Korea
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 6, 2015

My flight was cancelled to Bohol so was placed here by the airline for one night. Like the other reviewers listed, it is a very seedy part of town. By the time you get here, it's too late so just pray for the best. The staff were very efficient assigning us displaced travelers our rooms. Luckily the Robinson's Mall was... More 

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear GarFamily, Thank you very much for your honest feedback about your short experience during your lay-over (stay) with us. The hotel and the tourist belt area where it is located offer so much more than just a safe and comfortable place to stay. For your future visits to Manila, I wish you could stay longer and try the sights... More 

Caloocan, Quezon City, Philippines
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 29, 2014

The lobby of this hotel is nice set up and while you stay you will feel comfortable.The staff is excellent in their service and one thing there is Free computer to be use if you need to do online jobs.

Was this review helpful? Yes 1
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Jordan S, Happy New Year indeed! - your kind words have truly made a wonderful year of hard work and personalized service truly meaningful for all of us here at Palm Plaza Hotel. With you and all our valued guests in mind, we aim to make 2015 another year full of improvements, more excellent service-orientedness and heartfelt gratitude to... More 

Emirate of Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed December 21, 2014

Everything is perfect, near the mall, early check in, early check out But I did not use any services, ni breakfast as well, everything is perfect near macdonalds and 7eleven shop, near the banks and near the sea

Review collected in partnership with Cleartrip

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear JosephineD80, Thanks a million for the heart-warming feedback of your recent stay with us! This means so much than you can imagine. This is a propelling inspiration for us all to continue and even surpass our present-day I-care philosophy of ensuring the total security and comfort of our guests and their value for money. Merry Christmas and we hope... More 

Puerto Galera, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 6, 2014

I have stayed for a couple of nights at the Palm Plaza. the hotel is well situated near the Robinson's shopping Mall. There is plenty of good night around the area. The staff were very friendly and the check in was smooth. the room was great with good a/c, clean sheets, cable TV. For the price I would say that... More 

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear KrisM26, On behalf of the entire team of Palm Plaza Hotel, thank you for kind words expressed and shared during your stay with us. As part of our I-Care service Mission, your stay is always a-priori for all of us. We aim to please and we do look forward to having you once again soon here with us. Happy... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 19, 2014

room is small but clean. i was just surprise to see all the list of toiletries in the bathroom with price lol. location is good cause its just few steps away from the big mall robinson. staff were nice

Was this review helpful? Yes 1
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Erica M, Thank you for sharing your experience during your recent stay with us. It delights us no end hearing how happy our I-Care touch has made our guests safe, comfortable at Palm Plaza Hotel. And yes, no other hotel in Manila's tourist belt area can beat our location. Happy Holidays from Palm Plaza - your Hotel by the... More 

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