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Palm Plaza Hotel

524 Pedro Gil Corner M. Adriatico St., Malate, Manila, Luzon 2004, Philippines
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Palm Plaza Hotel
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Ranked #30 of 105 Hotels in Manila
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189 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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All months
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been staying at this hotel for over 6 years and cannot find fault when considering prices and the location of the hotel.. The staff are friendly and well trained.. The rooms are clean, spacious with TV, good AC and hot water... The in house facilities such as restro, bar, massage, tours are all satisfactory priced.. The beds and... More 

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Shepparton, Australia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 22, 2015

Palm plaza was always a first choice while coming to manila with the wife. It's close proximatey to Robisons Mall the ocean park and the bay walk is always an excellent place to frequently visit. The hotel was clean and great service and security was good.

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear BFiskilis, Greetings. We, at Palm Plaza Hotel are always humbled by your positive shared experience of your recent stay with us. Thank you so very much and we look forward having you soon and experience the same warm service which has been touted by all of our regular returning guests. Sincerely, Mr. Nilo Inocentes Resident Manager More 

Luton, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed June 21, 2015

we chose this hotel as my wifes stayed here a few times and liked it. its location is great, right near robinsons mall and mabini street and a short stroll from the bay. the hotel itself looks quite impressive from the outside and the reception/entrance is equally good. the door/security/bell staff are all very polite and helpful. however i found... More 

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Grantc, Firstly, I wish to thank you for sharing with us your experience with us during your recent stay. I honestly feel bad about your experience has seemingly 'ruined' your impression of the hotel. We do take our housekeeping 'business' seriously and matter such as this definitely do not pass without the proper rectifications needed when needed. I sincerely... More 

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Bangkok, Thailand
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 8, 2015

We booked this hotel 2 times last April 2015 before we went to Coron Palawan and when we return back we stayed again here. The room is quite big and the bed was so comfortable and the air conditioned was work good to cool down the hot weather or the temperature because it was summer time in Manila so very... More 

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear iamaleks250686, Thank you for choosing the Palm Plaza Hotel as your place of stay during your vacation in Manila. it's good to know that our very accommodating staff and simple & convenient facilities have brought you enough rest during the hot dry season when you were in Manila. We hope to see you soon with us enroute to your... More 

Milpitas, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2015

Discovered this hidden gem over 10 years ago and been coming back because of its location and great value for the money. I just feel secure and safe spending the day or night in any of the rooms. They continuously upgrade their décor and services to make each stay pleasant and enjoyable. Great places to visit like Luneta Park, Intramurous,... More 

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear jhinno466, Greetings from Palm Plaza Hotel in Manila. Reading your warm review truly inspires my whole team in delivering out utmost service and innate hospitality to you and all our beloved guests. Most of our regular returning guests have already made the hotel their 'second home' during they stays with us. Thank you once again for your very kind... More 

San Jose, California, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 14, 2015

Pleasant hotel" The room are a decent size and clean, the a/c in the room was very cold and the bed were just right, The front desk manager (Faye) and her staff was very nice, All the workers always greeted you with a smile and helped us if we needed something. The Mall conveniently located across the street from Robinson's... More 

Was this review helpful? Yes 2
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear RogerL, Words of appreciation such as yours truly lift the spirits of Palm Plaza Hotel's hard working and I-Care service oriented team members. Ms. Faye is one of our senior Front Office staff and you're experience during your stay proves what most guests share - she and everyone else would go the extra mile to please everyone during their... More 

Cebu City, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 8, 2015

Its a hell hotel i had a hell night. After some time inside Room 415 i noticed that the inside knob is no longer fixed on the door panel. When i checked its not functioning and i cant open from the inside. In short i was locked-in :( can't get out anymore. I have to call frontdesk 3x to demand... More 

Was this review helpful? Yes 4
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Olintaha, I wish to express my deepest regret to the unfortunate incident you've experienced during your stay with us. As isolated as this incident truly was, it truly should have never happened. I am presently looking into the details of the supposed faulty 'door knob' to assure all guests that we at Palm Plaza continue to be steadfast in... More 

Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed April 30, 2015

I've stayed here before it's handy for shopping, eating, movies, and night life. This time I did not upgrade my room it took a standard room at 2300 ps per night , the rooms very clean mini bar 45 ps small water better go 7/11 across the road, Large TV 32" screen kettle and cups but no tea or coffee... More 

Was this review helpful? Yes
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Adelphi-hotel, On behalf of the entire hotel team, we wish to sincerely express our warmest thanks for your continued patronage of Palm Plaza Hotel through the years. As part of our continuing efforts to please our guests during their stay with us, we are constantly finding more ways to assure that your comfort, safety and security are our utmost... More 

London, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 28, 2015

A most relaxing and friendly hotel. An affordable hotel, clean and friendly helpful staff helped me and my wife have a memorable stay. Situated very close to the Robinson shopping mall and to bars and restaurants

Was this review helpful? Yes
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear kisser58, Thank you for your warm words about Palm Plaza Hotel, its friendly & warm staff and its great LOCATION. As a simple 3-star hotel by the mall, we are extremely happy to be of service to everyone looking for a 2nd 'home during the frenetic pace of enjoyment in Manila's central tourist district of Malate. Again, thank you... More 

Amsterdam, The Netherlands
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 22, 2015

When we finally arrived at the Palm Plaza hotel, the first thing they mentioned when we got out the cab (and weren't even inside the hotel yet) was that they were full and we should go someplace else. After we convinced them we had a reservation, we found out that they didn't have the room we reserved anymore. We PREPAID... More 

Was this review helpful? Yes 2
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Joris K, Greetings from Palm Plaza Hotel, Reading through your experience during your stay with us evokes an immediate empathy from my part especially with a supposed assurance of the exact guest room type of your reservation with us. I've immediately met with my team on the need for constant and professional services extended to everyone regardless of our... More 

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