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Palm Plaza Hotel

524 Pedro Gil Corner M. Adriatico St., Malate, Manila, Luzon 2004, Philippines
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Palm Plaza Hotel
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1 room 1 guest
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Ranked #26 of 105 Hotels in Manila
A recent review
3 of 5 stars reviewed yesterday
allaboy Sydney, Australia
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191 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is central hotel in Malate and right in the middle of nightlife and close to attractions. Traffic and venue noise is quite a problem though in the room I stayed in on Level 2. Staff are good. Overall a decent hotel for the price.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good service front counter... fast service housekeeping...but I suggest that's if stay more then 2 days free breakfast because me and my family always stay at this hotel and hope to see you all this coming november for our family trip.. thanks

Was this review helpful? Yes 2
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been staying at this hotel for over 6 years and cannot find fault when considering prices and the location of the hotel.. The staff are friendly and well trained.. The rooms are clean, spacious with TV, good AC and hot water... The in house facilities such as restro, bar, massage, tours are all satisfactory priced.. The beds and... More 

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Hi PaulFormusa, Reading your recent posted review evokes the straight - from - the - heart I'Care guest services which Palm Plaza Hotel has always espoused to its valued guests. Its perfect location coupled with our consistent excellent guest services ensure our guests of a comfortable and secure stay with us. Although complaints cannot be avoided every so often, our... More 

Shepparton, Australia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 22, 2015

Palm plaza was always a first choice while coming to manila with the wife. It's close proximatey to Robisons Mall the ocean park and the bay walk is always an excellent place to frequently visit. The hotel was clean and great service and security was good.

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear BFiskilis, Greetings. We, at Palm Plaza Hotel are always humbled by your positive shared experience of your recent stay with us. Thank you so very much and we look forward having you soon and experience the same warm service which has been touted by all of our regular returning guests. Sincerely, Mr. Nilo Inocentes Resident Manager More 

Luton, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed June 21, 2015

we chose this hotel as my wifes stayed here a few times and liked it. its location is great, right near robinsons mall and mabini street and a short stroll from the bay. the hotel itself looks quite impressive from the outside and the reception/entrance is equally good. the door/security/bell staff are all very polite and helpful. however i found... More 

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Grantc, Firstly, I wish to thank you for sharing with us your experience with us during your recent stay. I honestly feel bad about your experience has seemingly 'ruined' your impression of the hotel. We do take our housekeeping 'business' seriously and matter such as this definitely do not pass without the proper rectifications needed when needed. I sincerely... More 

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Bangkok, Thailand
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 8, 2015

We booked this hotel 2 times last April 2015 before we went to Coron Palawan and when we return back we stayed again here. The room is quite big and the bed was so comfortable and the air conditioned was work good to cool down the hot weather or the temperature because it was summer time in Manila so very... More 

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear iamaleks250686, Thank you for choosing the Palm Plaza Hotel as your place of stay during your vacation in Manila. it's good to know that our very accommodating staff and simple & convenient facilities have brought you enough rest during the hot dry season when you were in Manila. We hope to see you soon with us enroute to your... More 

Milpitas, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2015

Discovered this hidden gem over 10 years ago and been coming back because of its location and great value for the money. I just feel secure and safe spending the day or night in any of the rooms. They continuously upgrade their décor and services to make each stay pleasant and enjoyable. Great places to visit like Luneta Park, Intramurous,... More 

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globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear jhinno466, Greetings from Palm Plaza Hotel in Manila. Reading your warm review truly inspires my whole team in delivering out utmost service and innate hospitality to you and all our beloved guests. Most of our regular returning guests have already made the hotel their 'second home' during they stays with us. Thank you once again for your very kind... More 

San Jose, California, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 14, 2015

Pleasant hotel" The room are a decent size and clean, the a/c in the room was very cold and the bed were just right, The front desk manager (Faye) and her staff was very nice, All the workers always greeted you with a smile and helped us if we needed something. The Mall conveniently located across the street from Robinson's... More 

Was this review helpful? Yes 2
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear RogerL, Words of appreciation such as yours truly lift the spirits of Palm Plaza Hotel's hard working and I-Care service oriented team members. Ms. Faye is one of our senior Front Office staff and you're experience during your stay proves what most guests share - she and everyone else would go the extra mile to please everyone during their... More 

Cebu City, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 8, 2015

Its a hell hotel i had a hell night. After some time inside Room 415 i noticed that the inside knob is no longer fixed on the door panel. When i checked its not functioning and i cant open from the inside. In short i was locked-in :( can't get out anymore. I have to call frontdesk 3x to demand... More 

Was this review helpful? Yes 4
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Olintaha, I wish to express my deepest regret to the unfortunate incident you've experienced during your stay with us. As isolated as this incident truly was, it truly should have never happened. I am presently looking into the details of the supposed faulty 'door knob' to assure all guests that we at Palm Plaza continue to be steadfast in... More 

Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed April 30, 2015

I've stayed here before it's handy for shopping, eating, movies, and night life. This time I did not upgrade my room it took a standard room at 2300 ps per night , the rooms very clean mini bar 45 ps small water better go 7/11 across the road, Large TV 32" screen kettle and cups but no tea or coffee... More 

Was this review helpful? Yes 1
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Adelphi-hotel, On behalf of the entire hotel team, we wish to sincerely express our warmest thanks for your continued patronage of Palm Plaza Hotel through the years. As part of our continuing efforts to please our guests during their stay with us, we are constantly finding more ways to assure that your comfort, safety and security are our utmost... More 

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