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Palm Plaza Hotel

524 Pedro Gil Corner M. Adriatico St., Malate, Manila, Luzon 2004, Philippines
Hotel amenities
Palm Plaza Hotel
Best prices for: 1 room 1 guest
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Ranked #27 of 103 Hotels in Manila
A recent review
5 of 5 stars reviewed 2 weeks ago
Roger L San Jose, California, United States
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183 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Jose, California, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pleasant hotel" The room are a decent size and clean, the a/c in the room was very cold and the bed were just right, The front desk manager (Faye) and her staff was very nice, All the workers always greeted you with a smile and helped us if we needed something. The Mall conveniently located across the street from Robinson's... More 

Was this review helpful? Yes 2
Cebu City, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Its a hell hotel i had a hell night. After some time inside Room 415 i noticed that the inside knob is no longer fixed on the door panel. When i checked its not functioning and i cant open from the inside. In short i was locked-in :( can't get out anymore. I have to call frontdesk 3x to demand... More 

Was this review helpful? Yes 1
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Olintaha, I wish to express my deepest regret to the unfortunate incident you've experienced during your stay with us. As isolated as this incident truly was, it truly should have never happened. I am presently looking into the details of the supposed faulty 'door knob' to assure all guests that we at Palm Plaza continue to be steadfast in... More 

Top Contributor
76 reviews 76 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed here before it's handy for shopping, eating, movies, and night life. This time I did not upgrade my room it took a standard room at 2300 ps per night , the rooms very clean mini bar 45 ps small water better go 7/11 across the road, Large TV 32" screen kettle and cups but no tea or coffee... More 

Was this review helpful? Yes
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Adelphi-hotel, On behalf of the entire hotel team, we wish to sincerely express our warmest thanks for your continued patronage of Palm Plaza Hotel through the years. As part of our continuing efforts to please our guests during their stay with us, we are constantly finding more ways to assure that your comfort, safety and security are our utmost... More 

London, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A most relaxing and friendly hotel. An affordable hotel, clean and friendly helpful staff helped me and my wife have a memorable stay. Situated very close to the Robinson shopping mall and to bars and restaurants

Was this review helpful? Yes
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear kisser58, Thank you for your warm words about Palm Plaza Hotel, its friendly & warm staff and its great LOCATION. As a simple 3-star hotel by the mall, we are extremely happy to be of service to everyone looking for a 2nd 'home during the frenetic pace of enjoyment in Manila's central tourist district of Malate. Again, thank you... More 

Amsterdam, The Netherlands
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 22, 2015

When we finally arrived at the Palm Plaza hotel, the first thing they mentioned when we got out the cab (and weren't even inside the hotel yet) was that they were full and we should go someplace else. After we convinced them we had a reservation, we found out that they didn't have the room we reserved anymore. We PREPAID... More 

Was this review helpful? Yes 2
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Joris K, Greetings from Palm Plaza Hotel, Reading through your experience during your stay with us evokes an immediate empathy from my part especially with a supposed assurance of the exact guest room type of your reservation with us. I've immediately met with my team on the need for constant and professional services extended to everyone regardless of our... More 

Top Contributor
55 reviews 55 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 3, 2015

Stayed here three days waiting to move into apartment. . Nice lobby pretty. .rooms small but all you need ..hot WATER could be better .. Close to Roberson place which means everything you want is there.. ..full . Service mall .

Was this review helpful? Yes
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Sir, We're so glad you had a comfortable albeit a short stay with us enroute to your new apartment here in Manila. We shall do our utmost to further improve our facilities especially the 'hot water' availability for everyone's comfort. Should your friends need a place to stay nearby, we look forward to having them here at Palm Plaza Hotel.... More 

Peterborough, United Kingdom
Top Contributor
244 reviews 244 reviews
50 hotel reviews
276 helpful votes 276 helpful votes
4 of 5 stars Reviewed March 2, 2015

I first stayed in the Palm Plaza about 10 years ago, since then it had become the place that I would pass when travelling through Malate. I had a couple of days to kill before my flight home and needed a place to stay, so booked online and ended up here. Reception was fast and efficient and I was allocated... More 

Was this review helpful? Yes
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Saf7670, It was truly heart-warming reading your shared experience about your recent stay with us at Palm Plaza Hotel. We continually strive to make our services most pleasing and convenient for you and all our guests. Rest assured that we shall address the 'wifi connectivity' which you highlighted in your feedback. Again, thanks so much and we look forward... More 

Kuala Lumpur
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 25, 2015

We stayed at The Palm Plaza for two nights, under recommendation by our friend Tim Ho. The hotel is situated in an area we are quite familiar with, as we were there just three months ago. We paid about USD45 per night for a decent-sized room, although my cousin's room next door was bigger. (SAME PRICE). Hence, this review is... More 

Was this review helpful? Yes
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear FHamzah, Reading through your recent posted hotel review of Palm Plaza Hotel is reassuring for us to acknowledge your kindness. As the hotel has been graciously serving its guests for more than 20 years, continuing changes are being laid our and ongoing to reassure our regular returning guests of how important they always are to us. Your shared experience... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 28, 2015

Definitely an old hotel and cheap too. Room was clean but everything about the hotel is old. So, should not expect everything to function like how you expect them to e.g. shower...the mixer definitely do not work well..as the water came out scalding at times. My room has no view at all but it was definitely clean and I'm into... More 

Was this review helpful? Yes
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear Terence T, We welcome your recent review about your recent stay with. Rest assured that Palm Plaza Hotel is continually on 'its feet; in finding ways to show how we aim to make each guest's stay with us a most pleasant stay all the time. On your next visit to Manila, we hope to have you again here -... More 

Seoul, South Korea
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 6, 2015

My flight was cancelled to Bohol so was placed here by the airline for one night. Like the other reviewers listed, it is a very seedy part of town. By the time you get here, it's too late so just pray for the best. The staff were very efficient assigning us displaced travelers our rooms. Luckily the Robinson's Mall was... More 

Was this review helpful? Yes 1
globalfriend, Manager at Palm Plaza Hotel, responded to this review

Dear GarFamily, Thank you very much for your honest feedback about your short experience during your lay-over (stay) with us. The hotel and the tourist belt area where it is located offer so much more than just a safe and comfortable place to stay. For your future visits to Manila, I wish you could stay longer and try the sights... More 

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