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Orchid Garden Suites

620 Pablo Ocampo Sr. Street | Malate, Manila, Luzon 2004, Philippines
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1 room 1 guest
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165 Reviews from our TripAdvisor Community

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Traveler rating
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    81
    35
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
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    (165)
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    (42)
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    (52)
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    (37)
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Singapore, Singapore
Level Contributor
356 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 340 helpful votes
4 of 5 stars Reviewed 1 week ago

My only complain would be that the staff is not professional enough, their overly friendly / nosy attitude can be overbearing on some guests. The hotel has a small pool. The rooms are decent size with the necessary amenities. It is an old building but well taken care of. Location is good, walking distance to Harbour Square. Prices a little... More 

Was this review helpful? Yes 1
Dumaguete City, Philippines
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here with my group of friends, we took a 2 room family suite good for 5, and was surprised as how much this hotel didn't seem very popular, although there were initially some reservation troubles everything went better than expected .It didn't fail to impress me Very quaint, comfortable, homey, great staff, quiet, good for R&R, very welcoming... More 

Was this review helpful? Yes
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Ms. Stephanie, Greetings from Orchid Garden Suites, Manila! We are so happy that you enjoyed your stay with us. Your feedback and comments inspire us to work harder to give our guests a memorable experience. We look forward to seeing you and your friends again soon! Sincerely yours, Mary Ellen Manera General Manager More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was looking for a place to stay which is cozy and budget friendly at the same time. Though I dont want to go down as cheap as motels I finally found the next best thing and I felt it is like five stars. It is not really congested like the big ones and the staff provides real hospitality.

Was this review helpful? Yes
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Sir Benedict, Thank you for choosing to stay with us. We are thrilled to know that the experience felt "five stars" comments like yours keep us going and working hard. Hoping to be of service to you again soon, we remain. Sincerely yours, Mary Ellen R. Manera General Manager More 

Quezon City, Philippines
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Day 1 of our four-day stay at OGS has been satisfactory so far. Except for a few hitches, we feel relaxed and taken cared of. Breakfast buffet is top-notch though not as sumptuous as the big hotels but nonetheless satisfying. Our rooms are quite small but conducive to relaxation and de-stressing. Kudos to the staff for giving us APEC rates... More 

Was this review helpful? Yes
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Mr / Ms Fccfs, Greetings! We hope your meetings went well and you were able to relax and de-stress while you were here at the hotel. Thank you for the valuable feedback. These will be discussed at the general meeting. We look forward to your next stay with us. Sincerely yours, Mary Ellen R. Manera General Manager More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 5 weeks ago

Clean, friendly staff and good internet. The pool is small but good enough to have a swim. shops are close by and few restaurants. Taxis are very easy to get from this restaurant and the for man is always helpful

Was this review helpful? Yes
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Mr. Daniel M, Greetings from the Orchid Garden Suites Hotel! We really appreciate your taking the time to give us a good review. Do let us know if you will be coming over for business again. We look forward to being of being service to you soon. With warm regards, Mary Ellen R. Manera General Manager More 

Cebu City, Philippines
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 18, 2015

the hotel is an osmosis of sort, it has a wonderful lobby with excellent paintings, and wondrous chandeliers. the rooms are huge and inviting with generous amenities and friendly staff. the location is good and its not that far from the SM-MOA, airport, PICC and starcity and the US Embassy. The buffet breakfast is awesome, although, since we stayed there... More 

Was this review helpful? Yes
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Ma'am Dewhbaby, Greetings from Orchid Garden Suites Manila! We are glad you enjoyed your stay with us. Thank you for your very helpful comments. We have a new Food and Beverage Manager so we can look forward to an even better breakfast experience. With regards to the room lighting, please do not hesitate to mention this to the telephone... More 

Singapore, Singapore
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 17, 2015

We had a short 1 night in this hotel. We reached the hotel late at night, close to midnight. Our arrival seems to caught receptionist a surprise, it could be the booking process that was just disappointing. With many email exchanges and several email confirmations, staff was still not sure they have our booking when we reached. Hotel is located... More 

Was this review helpful? Yes
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Sir / Ma'am Eugenelim070, Greetings from Orchid Garden Suites. We sincerely apologize for the booking mix up and any inconvenience it may have caused you. We are investigating this and rest assured it won't happen again. We are glad that enjoyed your breakfast and hotel's location. Looking forward to being of service to you again soon we remain. Sincerely... More 

General Santos, Philippines
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 14, 2015

Staying at Orchid Garden Suites is like staying in your own home. Spacious room, comfy bed, generous amenities, friendly staff, good breakfast, The family room is a cozy room good for bonding with the family. My only complaint is the cofee providedin the room that is already hardened. But this is nothing compared to the kind of treatment you received... More 

Was this review helpful? Yes
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Ms. Leah, Thank you very much for your review. It is a great honor to be called "a home away from home". We sincerely apologize for the sachet of hardened coffee. Housekeeping's attention has been called to it to make sure it never happens again. We look forward to when you and your family will be coming home to... More 

Hod Hasharon, Israel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2015

reasonable price, good location-not far from the airport and a walking distance from the Harrison plaza SM-,clean and big enough rooms, good aircon, very good breakfast and friendly and helpful staff- letting us checking in much earlier without any charge- makes this hotel a very good choice.

Was this review helpful? Yes
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Mr. Menaske, Shalom from Orchid Garden Suites. Thank you very much for choosing to stay with us. We hope that you and your family had a wonderful time in the Philippines. We hope to be of service to you again soon. Sincerely yours, Mary Ellen R. Manera General Manager More 

Adelaide - Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 8, 2015

A very comfortable property. Huge rooms, well furnished. Clean comfortable beds. Great included breakfast. Cold swimming pool outside. Excellent security. Friendly staff. Only needs new bath towels of larger size than the old thin ones to bring up to a good standards

Was this review helpful? Yes
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Mr. Ian_Sheppo, Greetings from Orchid Garden Suites - Manila! Thank you for staying with us! We appreciate the feedback on the towels and will arrange to our purchasing department to remedy this. Hoping to see you again soon we remain. At your service, Mary Ellen R. Manera General Manager More 

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