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Orchid Garden Suites

620 Pablo Ocampo Sr. Street | Malate, Manila, Luzon 2004, Philippines
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Orchid Garden Suites
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Ranked #15 of 105 Hotels in Manila
A recent review
4 of 5 stars reviewed 1 week ago
Daniel M
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159 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (159)
  • Mar-May only
    (42)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (34)
All months
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Clean, friendly staff and good internet. The pool is small but good enough to have a swim. shops are close by and few restaurants. Taxis are very easy to get from this restaurant and the for man is always helpful

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Cebu City, Philippines
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the hotel is an osmosis of sort, it has a wonderful lobby with excellent paintings, and wondrous chandeliers. the rooms are huge and inviting with generous amenities and friendly staff. the location is good and its not that far from the SM-MOA, airport, PICC and starcity and the US Embassy. The buffet breakfast is awesome, although, since we stayed there... More 

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Singapore, Singapore
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a short 1 night in this hotel. We reached the hotel late at night, close to midnight. Our arrival seems to caught receptionist a surprise, it could be the booking process that was just disappointing. With many email exchanges and several email confirmations, staff was still not sure they have our booking when we reached. Hotel is located... More 

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General Santos, Philippines
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying at Orchid Garden Suites is like staying in your own home. Spacious room, comfy bed, generous amenities, friendly staff, good breakfast, The family room is a cozy room good for bonding with the family. My only complaint is the cofee providedin the room that is already hardened. But this is nothing compared to the kind of treatment you received... More 

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Hod Hasharon, Israel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

reasonable price, good location-not far from the airport and a walking distance from the Harrison plaza SM-,clean and big enough rooms, good aircon, very good breakfast and friendly and helpful staff- letting us checking in much earlier without any charge- makes this hotel a very good choice.

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Adelaide - Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very comfortable property. Huge rooms, well furnished. Clean comfortable beds. Great included breakfast. Cold swimming pool outside. Excellent security. Friendly staff. Only needs new bath towels of larger size than the old thin ones to bring up to a good standards

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Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Mr. Ian_Sheppo, Greetings from Orchid Garden Suites - Manila! Thank you for staying with us! We appreciate the feedback on the towels and will arrange to our purchasing department to remedy this. Hoping to see you again soon we remain. At your service, Mary Ellen R. Manera General Manager More 

Tangerang, Indonesia
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for 4 nights in April 2015, to sum up pretty easily: Pros: 1. Very (extremely) helpful and friendly staffs 2. Room size is comfortable (big) 3. Nice breakfast area Need improvement: 1. Pool area need to be polish, the seats are rusty and the area is dim so you cannot swim at night. 2. Room amenities are rather... More 

Was this review helpful? Yes 1
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Mr. R_savi3, Greetings and thank you very much for your comments and feedback regarding the hotel. We specifically took up your comments during our Weekly Managers Meeting to find solutions so that our hotel can truly become a "wonderful place". We are investigating the 1AM construction noise since we don't do any renovations past 5pm. Also we are happy... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I don't have a bad word to say about this place. Fantastic breakfast, nice clean spacious rooms and very friendly staff. The pool looked nice but we were only stopping overnight so we didn't get a chance to use it. Would highly recommend this to anyone.

Was this review helpful? Yes
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Mr. Tom 982, Thank you for staying with us. Hopefully next time you will be able to stay a little longer. Your kind words are greatly appreciated and inspire us to work harder. Sincerely yours, Mary Ellen R. Manera General Manager More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 28, 2015

Stayed only for one night and booked a family room. Had problems at first with the wifi because the receptionist gave us an incorrect password. We got to try the pool (only 3-5ft deep), which closes at 10PM and opens at 6AM. Had a wonderful breakfast buffet that came free with the room. Elevators were old - as well as... More 

Was this review helpful? Yes 1
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Ms. Denise B, We are happy that you enjoyed the breakfast buffet and the "Old Manila feel" that we want our guests to experience. The guest slippers are free upon request, so please don't hesitate to ask for them when you come back. Looking forward to being of service to you again soon! Mary Ellen R. Manera General Manager More 

Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 21, 2015

I went out an hour after arriving and was out for one and half hours. In that time cash was taken from a secret pocket in my suitcase. A pocket that the bellboy saw me access when i paid for my room. He was the only staff member I saw from the reception desk to my room and so the... More 

Was this review helpful? Yes 1
Orchid Garden S, General Manager at Orchid Garden Suites, responded to this review

Dear Ma'am, Greetings from Orchid Garden Suites - Manila! We are very sorry for this unfortunate incident. The hotel takes matters regarding our guests security very seriously. We immediately called the police so that they and our own internal investigation could get to the bottom of this. Even though the Police said that there was not enough evidence to implicate... More 

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