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All 104 Manila hotels

Kimberly Hotel

3.0 of 5 Hotel   |   770 Pedro Gil Street | Malate, Manila, Luzon 1004, Philippines (Malate)
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Kimberly Hotel
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Ranked #26 of 104 Hotels in Manila
A recent review
4 of 5 stars reviewed 2 weeks ago
craig_1st Manchester, United Kingdom
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103 reviews from our community

Traveler rating
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    27
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Barcelona, Spain
Top Contributor
75 reviews 75 reviews
48 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Kimberly to visit Manila. Location wise, it is quite decent, close to the Rizal Plaza and Intramuros and just behind Pedro Gil MRT station so you can easily move around the city (if you dare to use public transport :) The room I was given had a very noisy and old AC system so it was... More 

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Manchester, United Kingdom
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After trying other establishments during this trip i opted for this hotel located on Pedro Gil, close to the LRT, ROBINSONS Mall and plenty of bars and restaurants. Ok there is no pool and no real lounge bar (apart from Cafe at K just next to the lobby but courteous staff all with a smile, clean and very comfortable rooms,... More 

Was this review helpful? Yes 1
Luzon, Philippines
Top Contributor
111 reviews 111 reviews
50 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The most outstanding features of the hotel are its courteous and friendly staff, from the front desk to the restaurant. Their smiles and greetings are contagious, put everyone in a happy mood. Also, the food is good. We had a function there and the food served during the two days we were there were delicious. The green salad was impeccable,... More 

Was this review helpful? Yes 1
Perth
Contributor
15 reviews 15 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed November 1, 2014

A problem happened with dates upon booking our hotel which was the 30th of Oct when it should've been on the 28th. Although the mistake was on my behalf I cancelled the room immediately when we arrived at the hotel in person & spoke to Pam at front desk but was charged from our account $115AUD. When Pam would go... More 

Was this review helpful? Yes 2
KimberlyGM, General Manager at Kimberly Hotel, responded to this review

Dear Markrob0, I am very sorry about your experience regarding refund of payment. As explained to you and your wife, the cancellation is in effect and will definitely be refunded. We immediately canceled the payment upon your request and have since provided you with the cancellation number and the information given by the bank that you need to contact them.... More 

Winnipeg, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 1, 2014

My wife and I had our vacation last August from Canada and we checked -in in this hotel. My friend who went to Manila before recommneded it to us. Service was excellent everybody was always smiling and courteous and always ready to lend a helping hand. The room was very nice and clean and affordable too. We tried the buffet... More 

Was this review helpful? Yes 5
KimberlyGM, General Manager at Kimberly Hotel, responded to this review

Dear Randy527, Thank you for leaving a review of your stay with us. I am glad you enjoyed it and will recommend it to others...truly the highest form of compliment! We look forward to being of service to you once more should you visit Manila again. Sincerely, Natalie Ng More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 30, 2014

Well. Me, my wife and my brother was on holidays in the Philippines a month a go, and we went to manila for a quick tour and decided to stay in this hotel for the night.. It is very convenient, very close to LRT and to countless bar and Robinson's mall.. The price is very affordable, staff are friendly and... More 

Was this review helpful? Yes 4
KimberlyGM, General Manager at Kimberly Hotel, responded to this review

Dear R M, Thank you for leaving a wonderful review of your stay with Hotel Kimberly Manila, I hope your trip was memorable and unforgettable. I am glad to hear you enjoyed your stay. We look forward to your return. Sincerely, Natalie Ng More 

New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 30, 2014

i will high recommended Kimberly hotel I was there on April....the staff are amazing very thoughtful....food are great service can't complain...hotel are very clean...I will go back there again..anytime..

Was this review helpful? Yes 5
KimberlyGM, General Manager at Kimberly Hotel, responded to this review

Dear Sahara195, Thank you for leaving a review of your stay with us. We appreciate the kind words and look forward to being of service to you again in the future! Sincerely, Natalie Ng More 

Australia
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 30, 2014

Comfortable rooms but cleanliness lacking especially in the bathroom but the restaurant is altogether something else! Used the restaurant twice as a part of a group. Service is incredibly slow and one of our party waited 90 minutes for her meal. She was the first member of the group to order with others arriving later but after at least three... More 

Was this review helpful? Yes 3
KimberlyGM, General Manager at Kimberly Hotel, responded to this review

Dear lesalAustralia, It was with much concern that I saw your feedback on Tripadvisor. We had already discussed the matter internally beforehand amongst our kitchen and restaurant personnel, and have taken the necessary steps to rectify the issue. Rest assured the experience is one off and will not happen again. I hope that did not affect your experience in the... More 

Rotterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 22, 2014

Stayed here 3 times already but I wasnt happy at all with our last stay. We booked for 3 persons and they didnt give us extra bed. A family member visited me at past 11 and we received a call right away that they dont accept guests or we will pay extra 900pesos if they stay longer, I felt bad... More 

Was this review helpful? Yes 4
KimberlyGM, General Manager at Kimberly Hotel, responded to this review

Dear Sarami11, I read your review and had it thoroughly investigated before replying to you. Firstly, I am sorry for the extra bed mix up. Our staff admitted they had overlooked it and this was addressed already. I assure you that this is a rare occurrence and will not happen again. Second, we do allow extra persons to stay in... More 

Harstad, Norway
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 14, 2014

Have to admit that i did my reservation due to positive feedback for Kimberley Hotel. Will not stay there again. Staff is friendly enough.And rooms are clean.But a strange smell in the corridor. And if 2 or 3 people is staying in the same room.Only 1 can be OnLine on the free WIFI. Its better hotels in the same area... More 

Was this review helpful? Yes 4
KimberlyGM, General Manager at Kimberly Hotel, responded to this review

Dear knuthelgeschistad, Thank you for leaving a review of your stay. It is with great regret to hear that you did not enjoy your stay with us. I would like to clarify the matter of wi-fi access which you wrote about. Wi-fi access is not limited to one per room as we allow access for all registered room occupants. We... More 

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Additional Information about Kimberly Hotel

Address: 770 Pedro Gil Street | Malate, Manila, Luzon 1004, Philippines
Location: Philippines > Luzon > Metro Manila > Manila > Malate
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kimberly Hotel 3*
Number of rooms: 58
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Also Known As:
Kimberly Hotel Manila

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