They only have one option is to book online thru directhotel.com. Before even staying in the hotel they already have to pay 10% as deposit to secure the reservation which I could understand. But on the arrival of the first day I had inform that that I might leave 1 day before and if I could cancel my last night... more

I stayed here on two nights at the beginning and end of a diving holiday paying extra for a deluxe room. On arrival they had no record of my reservation and claimed not to deal with hotels.com despite my having a confirmation number. Eventually sorted this out - the booking was under Expedia. It took under half an hour to... more

Our first stay at this hotel is great , the staff are very accomodating. The rooms are clean, and they serve good breakfast. I have nothing but compiments for this hotel on our first stay. On our second stay in here, we were surprised upon check-in that we have to pay an extra nigth as deposit. I know there are... more

My friend and I stayed for two days and I have nothing but compliments. The staff were always smiling and nice. The room we got was beautifully decorated, the beds were soft and so comfortable. For the superior room we got and the experience, we got a fairly good rate. I'd be happy to pay extra anytime for great service.... more

The Diamond is the best hotel I have ever stayed at. Absolutely everything was perfect. Lets start with the staff .......... without exception they were all charming and helpful. The rooms are spacious clean comfortable and well equipped and the hotel facilities are excellent. The business centre was particularly useful when I wanted to check in online for my return... more

In my own personal trip to Manila, I have decided to take myself a good leisure somewhere outside Negros Occidental. It's my dream to go to Manila for myself and good thing I have checked-in at a hotel near Manila Bay, whom I talk about the Diamond Hotel. I have been there just for less than a week to experience... more

I booked a Superior Room for an overnight's stay last July 30 and was happy to get fairly good rate from the hotel. In fact, my reservation directly at the hotel was cheaper that if I had booked from known internet websites. The room and the hotel facilities met my expectations for a 5-star hotel. I also liked that the... more

My husband , son and I stayed at the Diamond Hotel while we were visiting the Phil. July 22 and the second time Aug. 4th before our flight to Las Vegas. The staff were very friendly and professional. A little noisy at daytime because of the renovation but thats no problem. Yurakuen japanese rest. , very good. Sky Lounge ,... more

Very nice hotel located in Malate right next to Roxas Blvd. and just 5 mins. from Robinssons shopping center. Good rooms with a nice view to the Manila bay and the city at the same time. Very nice breakfast buffet. Good but expensive sushi restaurant at the main floor for those who like fish. more