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Diamond Hotel Philippines

#7 of 103 Hotels in Manila
Certificate of Excellence
4.5 of 5
Hotel website
Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
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35% off on room bookings
Diamond Hotel Philippines
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Ranked #7 of 103 Hotels in Manila
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Ralph A
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556 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (556)
  • Mar-May only
    (156)
  • Jun-Aug only
    (149)
  • Sep-Nov only
    (121)
  • Dec-Feb only
    (130)
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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We checked in for a night at the manila diamond hotel to celebrate our 20th wedding anniversary. There was a problem with the room. But the most important thing is how the staff managed the problem. Excellent service of duty manager chariesse and assistant manager arman. These are the type of people every hotel would like to have.

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. We are pleased to read the various things you like in the Hotel. We do put a premium on good service and are glad that to know that our guests appreciate it when our staff go the extra mile. You can... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice hotel in the high end with a very good service. We upgraded to the club room, where there is many more other things included, like the free cocktail and snack bar on the 25th floor. All and all, a very nice place that is recommended.

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for staying at the Diamond Hotel Philippines and for taking time to tell us about your stay. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our service and accommodations. We sincerely hope that we will be able to welcome you back to the Diamond Hotel, where... More 

Emirate of Sharjah, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have been going up and down the area and with so many hotels I did even try to enter the hotel until one day before leaving Philippines I tried the hotel. To my surprise, upon entering their lobby, wow it was so organized and big ad clean. Also we feel you are always safe as they have the K... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide... More 

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

This place was highly recommended. Visually stunning, the staff was friendly (but do lack communication skills of which was not a language barrier), but my biggest dining gripe was the time it took for my order to arrive. My family was served first, which is fine, but I had to wait an inexcusable 40 minutes to get my order. FORTY... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your open and honest feedback about your experience at Diamond Hotel Philippines. I'm very concerned with the comments you made specifically about the service rendered to you by our staff at Yurakuen. We would like to express... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Currently sat by the pool at the Diamond as I write this. At least I think it's a pool, I can't actually see any water because it's only 3 feet deep and there are 100s of children running, bombing, screaming, climbing... Now I love kids as much as the next person but it does not make for a relaxing atmosphere... More 

Was this review helpful? Yes 2
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for your comments. Here at Diamond Hotel we aim to provide you the with our world class service, It is a regret to hear that we were not successful on some parts of your stay. We would like to also thank you for submitting your comments through Tripadvisor which helped us rectify the issues you... More 

New Delhi, India
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

THis is a very well located hotel with an excellent view of the Manila Bay and not very far from the airport or Mall of Asia. Every room has a view of the bay, hence any room you get is worth it. THe breakfast spread in the morning is very large with number of choices catering to the needs of... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you very much for the positive comments regarding Diamond Hotel Philippines. One of the top features of the Hotel is the location, since it is situated at the heart of the business and leisure centers of the city of Manila. We take pride in the luxurious appointed rooms, all of which command a majestic view of... More 

Manila, Philippines
Top Contributor
96 reviews 96 reviews
25 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a good choice if you want to explore Manila. The Spanish areas, local parks and other tourists spots within the Metro. Its just an easy Kalesa ride or taxi which just takes few minutes. Their rooms are clean, spacious and comfortable. The amenities and their buffet is good. But the wifi is not free for the entire... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines. Thank you for taking time to post a review on Tripadvisor. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. We are delighted to know that you like various things about our hotel from our clean and spacious rooms,... More 

Dubai
Top Contributor
73 reviews 73 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have been visiting Diamond over last few years and definitely it is not brand new hotel, all shining and sparky….but I like it – rooms and all premises have a kind of soul and home feeling. Yes, some carpets and tiles might need renewal, but not to be picky – it is great place to stay…..everything is there…..good lounge nice... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide... More 

Metro Manila, Philippines
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have always checked in at this hotel every last quarter of the year for the past 5 years, We always get the club room which we find very good value for money since this room package allows us entry to the club lounge with all day refreshments and breakfast, lunch and dinner buffet included. This is most convenient on... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. We are pleased to read the various things you like in the Hotel. We do put a premium on good service and are glad that to know that our guests appreciate it when our staff go... More 

Las Piñas, Philippines
Top Contributor
68 reviews 68 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Diamond hotel This hotel is just along roxas blvrd. It offers a good view of Manila Bay and has a good view of its world-famous sunset. My room is so homy and its overlooking the hiway and the sea. The food during breakfast is average. Not much choices compared to Shangri-La but it's Ok. What i like most of this... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. One of the top features of the Hotel is the location, since it is situated at the heart of the business and leisure... More 

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Amenities