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Diamond Hotel Philippines

#7 of 104 Hotels in Manila
Certificate of Excellence
4.5 of 5
Hotel website
Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
Offers & Announcements
25% to 35%off
Diamond Hotel Philippines
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Ranked #7 of 104 Hotels in Manila
Certificate of Excellence 2014
A recent review
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533 reviews from our community

Traveler rating
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83
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (533)
  • Mar-May only
    (133)
  • Jun-Aug only
    (149)
  • Sep-Nov only
    (121)
  • Dec-Feb only
    (130)
All months
1 review
2 of 5 stars Reviewed 2 days ago NEW

My 5-star hotel expectations are not met. I hope the management improves the following: Lines - Long queues during check in and ALSO during check out (Airport feel. Argh.) Elevator access card - LRT/MRT terminals are way way better. A minimum of ten inserts before the lift terminal reads the card. Why not go for an upgrade just like other... More 

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Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just finished 4 nights at the hotel and could not find any faults. Staff are very helpful and friendly. Rooms are good. Standard room has couch and desk. Breakfast is amazing. So much to choose from Walk outside and you are on the boardwalk. Great for a run along the water. Mall of Asia is only 10 mins taxi away... More 

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DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. We are pleased to read the various things you like in the Hotel. We are delighted to see your wonderful comment about our amazing breakfast spread with wide variety of food to choose from. It is... More 

Manila, Philippines
Top Contributor
114 reviews 114 reviews
39 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Lobby Lounge of the Diamond Hotel Philippines is well designed so that a guests are spaced adequately from each other. The furniture is nice soft leather, the service attentive and unobtrusive, and the coffee, EXCELLENT!

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Brussels, Belgium
Top Contributor
106 reviews 106 reviews
42 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose this hotel due to its proximity to the International Airport. I was pleasantly surprised. The hotel room was spacious and facilities are good. The restaurant offers a nice and quiet place to hang out while waiting for departure to the airport. The reception is friendly and efficient.

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. Our team is delighted to know that you appreciate our spacious and well appointed rooms as well as our location ideally located near the airport and other places of interests . We truly enjoyed reading your comments and would like... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We found the hotel staff fantastic. Take the upgrade option to enjoy the Diamond club extras, it's well worth the little bit extra. The team in the diamond club lounge were awesome, especially AJ who made the time to always chat with the kids and help us with our daily planning. Highly recommended.

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Bangkok, Thailand
Top Contributor
53 reviews 53 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

I have used this hotel a number of times. Although the decor is very much dated, it is still a great hotel by the bay. The security is more than adequate, perhaps, too much bordering on annoying. The choices for breakfast and lunch buffets are good. Recently, the dress code imposed in some of the restaurants has gotten negative feedback... More 

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Service is very poor for a five star hotel. The rooms smell like mould, the reception staff are very slow, the airport transfer was good but overpriced, the breakfast was good, the pool was very noisy and the gym was ok but there isn't much room to stretch.

Was this review helpful? Yes 2
Makati, Philippines
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was thrilled to finally have had to chance to check in at Diamond Hotel Philippines. Their Easter offering for the deluxe rooms was too good to pass. Inquiring over the phone, I was told that the offer had to be paid up front; I could pay via bank deposit or drop by. I could also just walk in as... More 

Was this review helpful? Yes 2
Wellington, New Zealand
Top Contributor
148 reviews 148 reviews
65 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just came back from a 3 night stay in Diamond Hotel, at the end of March. We got the cheapest room (Deluxe) and it's very spacious and nice. We had a part view of the Manila Bay as well, so were pretty happy with the room - not sure what those more expensive rooms offer, but Deluxe would do.... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your wonderful remarks about your recent stay here at Diamond Hotel. We shall cascade to the team your valuable comments about our hotel as your words of appreciation never fail to inspire us to be consistent in providing excellent service. We are thrilled to hear that you enjoyed your... More 

Metro Manila, Philippines
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Their restaurant, CORNICHE, NOT. MORNING RUINED. You're looking forward to have a nice breakfast with your wife then suddenly will be stopped by the Corniche (their restaurant) Front Desk telling you THAT YOU ARE NOT ALLOWED TO ENTER BECAUSE YOU ARE WEARING A JERSEY TOP! Dress code? WTH?! Who came up with this idea? Who is responsible for this implementation!?!... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your comments. Here at Diamond Hotel we aim to provide you the with our Diamond class service, it is unfortunate that we have failed to exceed your expectations during your last stay. We would like to also thank you for submitting your comments through Tripadvisor which helped us rectify... More 

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