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All 104 Manila hotels

Diamond Hotel Philippines

4.5 of 5 Hotel   |   Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
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Diamond Hotel Philippines
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83%
Ranked #7 of 104 Hotels in Manila
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Joan G Philippines
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457 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We spent 2 night at this hotel after quite long night flight from Jakarta. We arrived at the hotel at 7 am and of course I know the check in time is at 2 pm. What I liked to do was to make sure that our room would be ready at that time. However, the front lady promised us to... More

Was this review helpful? Yes 3
Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed here at the end of July .Booked a family room from here and got a good rate. A few days later I got an email saying the hotel didn`t want to honour the rate .So after a phone call we got them to honour it. Got to the check-in desk and found out they tried to preauthorize my... More

Was this review helpful? Yes 2
Philippines
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always find the events manager LA Popa overseering all our concerns. Being on top of things and watching out for any untoward events and fixing it is most notable with the staff of diamond Manila hotel. Certainly trustworthy to iron out any conference mischaps. Food choices are marvelous but may I suggest to Change it everyday the major stuff...main... More

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Baguio City
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We checked in at the Executive Suite. The room has a fantastic view of Manila Bay. We have checked in twice already at this hotel on two different occasions. Take note that not all Executive Suite rooms are of the same quality. Some are old and needs renevoation. While the other rooms have fantastic furnitures and obviously had undergone renovation.... More

Was this review helpful? Yes 3
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! We received your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to thank you for your kind words. It gives us great pleasure to know that you had a wonderful stay with us. Rest assured that we would maintain or even exceed the... More

Manila, Philippines
Contributor
19 reviews 19 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed in this hotel several times in the past; it is a fairly old hotel, but well maintained. It is an expensive hotel, compared to others in the area, so one expects, for the price paid, that it should be outstanding as well. Booking online is a little cheaper (although still expensive) with a free Php500 credit to... More

Was this review helpful? Yes 2
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. We strive to provide you a “Diamond Class” service in our hotel. It is a regret to hear that we were not successful on some parts of your stay. The problems that you mentioned such as... More

Goa
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had come for a family wedding,and I must say thou the hotel is old..it's been maintained properly The staff are very polite and helpful. Breakfast was amazing and room service at any time of the morning was equally good. And the mall is 5 mins walk away.

Was this review helpful? Yes 3
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your wonderful remarks about your recent stay here at Diamond Hotel. We shall cascade to the team your valuable comments about our hotel as your words of appreciation never fail to inspire us to be consistent in providing excellent service. We are thrilled to hear that you enjoyed your... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was on business trip to Manila sometime ago. the hotel booking done by the organizer because we were in large group. the check-in process was very smooth even though so many of us arrived at same time. the staff at check-in desk were very helpful and of course friendly. me and my friend got our room changed to smoking... More

Was this review helpful? Yes 3
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! We are thrilled to hear that you enjoyed your stay; from your smooth check-in process to our courteous staff . We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. The comments that you've mentioned about our breakfast buffet have been... More

Binondo, Manila Philippines
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was amazed by the level of service in terms of internet, food, room and the friendliness of the staff. I was bit disappointed of the gym... but over all, this hotel is one of the best. Great place for me ;)

Was this review helpful? Yes 2
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you very much for the positive comments regarding Diamond Hotel Philippines.We are pleased to read the various things you like in the Hotel. We value comments and suggestions from our guests as this allows us to maintain and improve the “Diamond Class” service we provide to meet the most demanding needs... More

Washington DC, District of Columbia
Top Contributor
73 reviews 73 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Admittedly, I stayed on a Diamond level floor, and had access to the diamond club, but this place was all around very good. Upon arrival, I was impressed with the level of service. The rooms were spacious, and the bed was comfortable. The food, and the food service were very well done. My only complaint was the size of the... More

Was this review helpful? Yes 5
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for taking time to post a review on Tripadvisor. Our team always looks forward to every comment submitted by our guests. Your comments are catalyst to continuous improvement of the delivery of our products and services. It gives us great pleasure to know that you had a wonderful stay with us. Rest assured that we... More

Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 12, 2014

Stayed here while on business in Manila. Nice location. Had a room on a high floor and hence woke up every morning to the sight of tranquil waters. The buffet breakfast was ok - usual breakfast range. Staff at the restaurant was polite and pleasant. The front office staff were friendly and helpful. The gym is small but has a... More

Was this review helpful? Yes 3
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking time to post a review on Tripadvisor. Our team always looks forward to every comment submitted by our guests. Your comments are catalyst to continuous improvement of the delivery of our products and services. It gives us great pleasure to know that you had a wonderful stay with... More

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Additional Information about Diamond Hotel Philippines

Address: Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Diamond Hotel Philippines 4.5*
Number of rooms: 500
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