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All 103 Manila hotels

Diamond Hotel Philippines

4.5 of 5 Hotel   |   Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
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Diamond Hotel Philippines
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    This weekend 11/28/2014
    $167/night
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Ranked #5 of 103 Hotels in Manila
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
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466 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed here a few times, and this is a nice property that exceeds expectations. The rooms are a little dated, but comfortable and clean. The food at breakfast buffet is good and ample selection. The pool is great, and although small, the pool bar is very nice. Overall the property is very good, not great as it needs... More

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your wonderful remarks about your recent stay here at Diamond Hotel. We shall cascade to the team your valuable comments about our hotel as your words of appreciation never fail to inspire us to be consistent in providing excellent service. We are very humbled by your kind words and... More

Sofia, Bulgaria
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is situated in a nice place close to a mall and to Ocean Patk( walking distance). Philipino guys are very nice at the lounge and cleaning staff. The hotel has a nice Spa procedures. The security by dogs and scanners is highly recommended for this neighbourhood. The food at the lounge is with non stop sushi for fens.... More

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines . We are pleased to read the various things you like in the Hotel. We do put a premium on good service and are glad that to know that our guests appreciate all our efforts. You... More

Manila, Philippines
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for the wedding of my best friend and it was excellent. The staff was courteous and friendly. It is a busy hotel but the service does not fail. The view we had in our room was amazing and relaxing, though the room is quite pricey but it was all worth it!

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. We are pleased to read the various things you like in the Hotel. We do put a premium on good service and are glad that to know that our guests appreciate it when our staff go... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here during our school's hotel exposure program last Dec 2010. Diamond Hotel is memorable because this was my first hotel. The bedroom itself is comfortable and cozy with such nice mattress. The bathroom is clean and the air conditioning is well programmed. Staff is friendly and cheerful. Food is great. The over all ambiance of the stay was... More

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your wonderful comments about your stay last December 2010. We are happy to be a part of your first hotel exposure and glad to know that you had a wonderful experience. Rest assured that we would maintain or even exceed the experience you had with us on your next... More

Chertsey, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location close to the waterfront. The staff is very welcoming and it was a pleasure to check in. Rooms have a good size and standard is absolutely good. I had dinner at the hotel and the food and service was at the very top. Thanks for a great experience.

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for writing a wonderful review about your recent stay with Diamond Hotel Philippines.Our team always looks forward to every comment submitted by our guests. Your comments are catalyst to continuous improvement of the delivery of our products and services. It gives us great pleasure to know that you had a... More

Navi Mumbai, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited there for work. Had a comfortable and nice stay. Stayed Club Class. The Club Class lounge was quiet and comfortable. But very limited options for vegeterians..This aspect needs to be addressed by the management,

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! We received your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to thank you for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the “Diamond Class” service we provide to meet the... More

Tucson, Arizona
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: Hotel is neat and clean throughout. The rooms are kept clean, although there is a lingering odor of humidity in the rooms. Personnel are friendly and efficient. Almost every room will allow for a view of Manila, Bay. South facing rooms will allow for a Friday night viewing of the Mall of Asia fireworks. Diamond club customer service personnel... More

Was this review helpful? Yes 3
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! We value comments and suggestions from our guests as this allows us to maintain and improve the “Diamond Class” service we provide to meet the most demanding needs of our distinguished guests.Thank you for posting wonderful and helpful comments about our Diamond Club amenities, from our rooms to the services rendered by... More

Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We spent 2 night at this hotel after quite long night flight from Jakarta. We arrived at the hotel at 7 am and of course I know the check in time is at 2 pm. What I liked to do was to make sure that our room would be ready at that time. However, the front lady promised us to... More

Was this review helpful? Yes 5
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Diamond Hotel aims to provide our guests with our Diamond class service; it is unfortunate that we have failed to exceed your expectations during your last stay. We would like to thank you for submitting your comments through Tripadvisor which helped us rectify the issues you mentioned on your review. Please accept... More

Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here at the end of July .Booked a family room from here and got a good rate. A few days later I got an email saying the hotel didn`t want to honour the rate .So after a phone call we got them to honour it. Got to the check-in desk and found out they tried to preauthorize my... More

Was this review helpful? Yes 5
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on Tripadvisor. We truly appreciate your open and honest feedback about your experience at Diamond Hotel Philippines. I'm very concerned with the comments you made specifically about the service rendered to you by our hotel staff upon your arrival and for the duration of your stay. The... More

Philippines
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2014

I always find the events manager LA Popa overseering all our concerns. Being on top of things and watching out for any untoward events and fixing it is most notable with the staff of diamond Manila hotel. Certainly trustworthy to iron out any conference mischaps. Food choices are marvelous but may I suggest to Change it everyday the major stuff...main... More

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for the great review about Diamond Hotel Philippines! We are glad that you appreciate the service extended by our Events team most especially Ms. LA Popa and of course the rest of our Diamond hotel staff . It is always a special treat for us to hear from our guests... More

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Additional Information about Diamond Hotel Philippines

Address: Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Diamond Hotel Philippines 4.5*
Number of rooms: 500
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