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Diamond Hotel Philippines

#8 of 105 Hotels in Manila
Certificate of Excellence
4.5 of 5
Hotel website
Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
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Free Wi-fi and F&B credit
Diamond Hotel Philippines
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Ranked #8 of 105 Hotels in Manila
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
JASONNEAL London, United Kingdom
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604 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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  • Chinese (Simplified) first
  • Danish first
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London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Myself and two friends visited Manila on route to Tagaytay we stayed at the Diamond hotel for two nights Thursday and Friday and on our return Monday from Tagaytay, the hotel welcome was fantastic all the staff from reception the door staff the pool staff and sky lounge and restaurant staff were incredible and kind and service was first class.... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We are glad that you enjoyed your brief stay in our property and that we have met all your expectations. We do put... More 

Manila
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Hotel sits in a very strategic location, specifically at the center of commercial, business and tourist districts --- everything is near. What's more, it is home to the friendliest, most cheerful hotel staff thereabouts. The Upsides 1. The checking-in and out process are a breeze. 2. As mentioned above, the staff --- from the main entrance security to the... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you so much for your wonderful and detailed feedback about your recent experience at Diamond Hotel Philippines. We are pleased to read the various things you like in the Hotel. Your suggestions about our services and facilities are all well noted and shared with the rest of the Management team. We... More 

Bedford, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First time to the Philippines, the hotel was first class all the way staff could not do enough for you, attention to detail was remarkable in every aspect of the hotel, easy access for the less abled body person ramps and lifts to all floors and facilities rooms are spotless and always serviced without fail. Facilities are very good. One... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We are glad that you appreciate our hotel facilities, services and our hotel staff. The safety of our valued guest is our primary... More 

Virginia
4 of 5 stars Reviewed 1 week ago

I stayed here 5 nights during my vacation I had a good experience their staff is speak good in english.. Their breakfast buffet is superb but if you have a companion you need to pay extra 1,300/person.. But thats worth it with the kind of food they serve. The room is clean and i like their pool area my son... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your wonderful remarks about your recent stay here at Diamond Hotel. We shall cascade to the team your valuable comments about our hotel as your words of appreciation never fail to inspire us to be consistent in providing excellent service. We are thrilled to hear that you enjoyed your... More 

Italy, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a very nice hotel.The pool and grounds are beautiful as well as the lobby. The staffs are very accommodating and welcomed us with a very warm smile. The restaurant buffet is highpriced but it is all worth it. The food has a world class taste especially their desserts (salted caramel icecream was superb!)

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for staying at the Diamond Hotel Philippines and for taking time to tell us about your stay. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our service and accommodations. We are glad that you enjoyed your stay and appreciate the services... More 

Dubai, United Arab Emirates
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago

Diamond Hotel is a local hotel in the heart of Manila. They have great service and are very accommodating. The building isn't new but that's understandable. Our room was really clean and well maintained. They have a nice outdoor pool but sadly I didn't get to swim because there were too many guests hanging out in the pool area when... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide... More 

San Francisco, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

the room is clean, and modern, not brand new, but relatively new. for the price, it's about right, newer, nicer hotels cost a little more, less expensive ones are not as nice as this one. this hotel has a better location (if you want to be close to nightlife), the security is good once inside the hotel. the saturday night... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide... More 

Cebu City, Philippines
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

security in this hotel from parking to entrance is tight. guards check every vehicle entering hotel premises. Big luggages are checked by bomb sniffing dogs with their K9 handlers. while hand carried bags are opened and checked manually by a lady security personnel before you enter the walk-thru metal detector. it seems intimidating but security personnel are very professional with... More 

Was this review helpful? Yes 1
DiamondHotel, Front Office Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Warm greetings from Diamond Hotel Philippines! Thank you very much for taking your time to write and share a review of your recent stay. We will be taking a deep look into the points that you have raised. We would like to apologize for not meeting your expectations especially for finding our staff unfriendly and inconsiderate. Although... More 

Marikina, Philippines
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved my stay at Diamond Hotel! Their staff at the lobby are friendly and welcoming. The rooms are spacious yet cozy, and the bathrooms are just perfect! The best thing about my stay though was the breakfast buffet. It was spectacular! The quality of the food was great, especially their pastries! I don't usually eat bread when in a buffet... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide... More 

Abu Dhabi, United Arab Emirates
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We checked-in at the Executive Suite, and I personally enjoyed my stay. The view is unforgettable. I am a needy guest but this time there is no need for me to ask for anything else. The robes, slippers, bathroom amenities were all spot on. I did not experience making any calls for additionals or problem with sink or water or... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide... More 

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