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Diamond Hotel Philippines

#8 of 105 Hotels in Manila
Certificate of Excellence
4.5 of 5
Hotel website
Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
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35% off - 14 days advance
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1 room 1 guest
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615 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
  • All months
    (615)
  • Mar-May only
    (164)
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    (200)
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Riyadh, Saudi Arabia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here whilst on business and was suitable impressed. I usually stay at the Edsa Shangri-La but this is a good alternative. A Robinsons is close by if you feel safe enough to walk out at night on a busy unlit street. The food and room service is very good and the pickup from the airport comfortable

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My Acct Manager was not hospitable and sometimes sarcastic, they said we had already maxed out the number of free breakfast buffet but we're sure we didn't, they didn't exert effort in assisting my aunt and insisted that they talk to me (I was already getting married), my sister already told them that they can ask confidential questions to her... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Ms. Raselle D. Greetings from Diamond Hotel Philippines! Thank you for staying at the Diamond Hotel Philippines and for taking time to tell us about your stay. We do appreciate hearing from our guests, as their comments are vital for us to continue improving our service and accommodations. Here at Diamond Hotel we aim to provide our valued guests... More 

Houston, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked a king. Got stuck witha queen. Booked through hotwire with free internet. They charged me $20 usd for one day. They said you can only use internet for 10 hours per day. I went over. Really, i wasnt told that by hotwire. Expedia shows the same thing. Rooms are dated. Rest of service was great. Food in restaurant is... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines. Thank you for taking time in sharing your comments. Our team always looks forward to the feedback of our guests as your comments assist us in improving our facilities and services. We would like to express our sincere apologies for any inconvenience you experienced during your last stay with us. We will... More 

West Calder, United Kingdom
Level Contributor
181 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights recently on a business trip, previously I stayed at Manila Hotel and you can see my reviews of that if you are interested. This trip, I thought I'd try somewhere different as Manila Hotel whilst very nice, is a little remote from things. Check in was a bit slow, but no real issues. The... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide... More 

Surigao City, Philippines
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Diamond Hotel is an old hotel ...but was impressed with their staff from front desk, security, dining area even the housekeeping. All were gracious and would take extra step to help. The waitress had beautiful gown uniform, so decent, unlike some 5start hotels. But their regular wifi is so slow, for 5 nights we were there, I could not connect... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Warm greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. Since we aim at serving you to the best of our abilities, we are always interested in your suggestions. Please note that your comments are shared with all the Managers and the staff, and every... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 4 nights on a business trip to Manila with my wife. Friendly staff, nothing was too much trouble. Food was excellent, both breakfasts and dinners, with an amazing array of food in a magnificent dining area. We had a king size room, very comfortable bed, with a great view out to the bay. We would definitely stay again and... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide... More 

Makati, Philippines
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

it is the 50th wedding of our parents... we want the best in it... and we got one of the best hotel in manila it is Diamond Hotel Philippines... we got 2 rooms ... one biggest room and 1 big room... it is really great... for facing the great sunset of Roxas Boulevard... The room is so spacious and that... More 

Was this review helpful? Yes 2
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you very much for the positive comments regarding Diamond Hotel Philippines. We are glad to be a part of your special day. It is always a special treat for us to hear from our guests who have taken the time to compliment our efforts. Please note that your comments are shared... More 

Kochi (Cochin), India
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

we were 6 friends visiting philippines for the first time. the check in was slow. The corner rooms were large and nice. Breakfast was fabulous, though the indian idlis were as hard as it could possibly be. indian corner could be much better, with a little effort, we thought. There were always some senior in the lobby to welcome us... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We value comments and suggestions from our guests as this allows us to maintain and improve the facilities and services that we provide... More 

London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Myself and two friends visited Manila on route to Tagaytay we stayed at the Diamond hotel for two nights Thursday and Friday and on our return Monday from Tagaytay, the hotel welcome was fantastic all the staff from reception the door staff the pool staff and sky lounge and restaurant staff were incredible and kind and service was first class.... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. We are glad that you enjoyed your brief stay in our property and that we have met all your expectations. We do put... More 

Manila
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hotel sits in a very strategic location, specifically at the center of commercial, business and tourist districts --- everything is near. What's more, it is home to the friendliest, most cheerful hotel staff thereabouts. The Upsides 1. The checking-in and out process are a breeze. 2. As mentioned above, the staff --- from the main entrance security to the... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you so much for your wonderful and detailed feedback about your recent experience at Diamond Hotel Philippines. We are pleased to read the various things you like in the Hotel. Your suggestions about our services and facilities are all well noted and shared with the rest of the Management team. We... More 

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