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Diamond Hotel Philippines

#9 of 103 Hotels in Manila
Certificate of Excellence
4.5 of 5
Hotel website
Roxas Boulevard cor. Dr. J. Quintos St., Manila, Luzon 1000, Philippines
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35% off on room bookings
Diamond Hotel Philippines
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Ranked #9 of 103 Hotels in Manila
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
landueli Melbourne, Australia
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585 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
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English first
  • All months
    (585)
  • Mar-May only
    (164)
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Melbourne, Australia
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I tried many Hotels in Makati, this is one of my two favorits. The other one you can find too under my revievs. The place is great and got all needed for a relaxing stay while there for business, but as well if you take your family with you.

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The staff are attentive. Little selection for breakfast but delicious. The room is entirely comfortable. The shower at the restroom was difficult to operate. No bath salt. But just there for night because it was a busy day! Overall, it was a comfortable stay!

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Manila
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Felt at home in this hotel. Staff were friendly, accomodating, courteous specially Margareth and Anne at the reception. I forgot the other two male staff. Valet parking staff were also nice, always smiling. All staff went extra mile in rendering service. The room we got was superb, very clean. Accessible to almost everything.

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Pasig, Rizal, Philippines
Level Contributor
176 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here as a clan over New Year's weekend. There were about 30 of us all on one floor. The hotel was really nice and accommodating about it despite the fact that there was a lot of running to and fro different rooms. The breakfast buffet is pretty good. And the location is excellent, close to the old town... More 

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DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for sharing your experience in Manila particularly at the Diamond Hotel. One of the top features of the Hotel is the location, since it is situated at the heart of the business and leisure centers of the city of Manila. We are glad that you find the hotel's location excellent... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Diamond Hotel is supposedly one of the best 5 star hotels in Manila. Unfortunately, my expectations were not met when I stayed for 2 nights recently. The request for room preference during reservation was not honoured, but to be fair, it was given later provided I had to wait for more than an hour. The free 10-hour Wi-Fi was too... More 

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DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. Since we aim at serving you to the best of our abilities, we are always interested in your suggestions. Please note that your comments are shared with all the Managers and the staff, and every effort... More 

Sydney, Australia
Level Contributor
15 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Check in took forever! There were at least 4 staff behind desk but all seemed to busy looking at their computers, whilst my mother and I stood there for more than 5 minutes. I understand that at times there are tasks that must be finished but an acknowledgement at least would have better than nothing. Upon approach I advised that... More 

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Philippines
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love this hotel. Compare to Sofitel and Heritage Hotel in terms of service and facilities this one is amazing! Perfect location, 10 minutes walk to Robinson's Ermita, lots of nearby eatery, massage parlors and etc. Surprisingly for only P6,500 you already have everything you need COMFY BED! COMFY PILLOWS! (love them all), nice smell bed sheets and blanket, 32 inch... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Thank you for your wonderful remarks about your recent stay here at Diamond Hotel. We shall cascade to the team your valuable comments about our hotel as your words of appreciation never fail to inspire us to be consistent in providing excellent service. We are thrilled to hear that you enjoyed your stay; from our well appointed... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for the Independence Day long weekend. We used a gift certificate but decided to upgrade to a club room for an additional P3700. We stayed in the 26th floor. The rooms are the same size wherever floor you stay. We chose two double beds. My two girls, myhusband and me took the bed and my son slept on... More 

Was this review helpful? Yes 1
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. Since we aim at serving you to the best of our abilities, we are always interested in your suggestions. Please note that your comments are shared with all the Managers and the staff, and every effort... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My girlfriend and I stayed there during the IFEX convention. And had high expectation from this 5 star hotel having read the reviews. Upon checking in we had a special check in upstairs. Which we only found out once we finally made it to the front desk. Coming out of the elevator there was still no sign which way to... More 

Was this review helpful? Yes 2
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Mr. Gavino, Thank you for taking the time to give us feedback about your experience at Diamond Hotel Philippines. We appreciate hearing from you as your comments will assist us in continuously improving our facilities and services. The concerns that you mentioned regarding our check-in process as well as to how your lost and found items were handled have... More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Over years I have stayed many times in the Diamond hotel. Spacious and comfortable rooms with amenities, good and prompt service and a good breakfast spread has made this hotel my preferred choice of stay for a 2-3 day stay in Manila. Though a bit dated , the hotel is maintained with excellent attention . The service is good and... More 

Was this review helpful? Yes
DiamondHotel, Guest Relations Manager at Diamond Hotel Philippines, responded to this review

Dear Valued Guest, Greetings from Diamond Hotel Philippines! Thank you for your wonderful remarks about your stay here at Diamond Hotel. We shall cascade to the team your valuable comments about our hotel as your words of appreciation never fail to inspire us to be consistent in providing excellent service. We are thrilled to hear that you enjoyed your stay;... More 

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