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The Manila Hotel

Travelers' Choice award winner
One Rizal Park, Manila, Luzon 0913, Philippines
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928 Reviews from our TripAdvisor Community

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Stockton, California
1 review
5 of 5 stars Reviewed yesterday NEW

From day one, I am completely satisfied with my stay in Manila Hotel. Am sure will stay there again. The place is very clean The staff, waitress, waiters are all friendly and very professional. Will recommend to the family and to all my friends.

Review collected in partnership with Amoma.com

Helpful?
Thank 247macp
Melbourne, Australia
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My girlfriend and I had overnight here before flying to Bohol. Our room was nice, very traditional Filipino designed beds. Comfortable bed and linens. We had the street view from our room. The buffet Filipino breakfast selection is great and good cooking. The only thing I didnt like is their christmas decoration. Manila Hotel is about traditional Philippines and its... More 

Helpful?
Thank Mary B
Metro Manila, Philippines
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Manila Hotel is our favorite place to stay every time we go for vacation. The issue we had last time was about their security personnel manning the entrance. Though now, we didn't see any rude looking and discriminating security which was great. We enjoyed now entering the hotel with my family and felt safe. Again, the room was really excellent... More 

Helpful?
Thank jpdonato
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! Thank you for sharing your good review. We always value your opinion and we are grateful that you enjoyed your stay with us. We also appreciate guests like you who continue to support the Grande Dame through the years. We look forward to welcome you in our storied halls again. Thank... More 

Pacifica, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

Just stayed middle of January for 2 nights and I have no complaints from the restaurant, rooms and hotel services. My rooms where in the old building. Buffet breakfast was great and the staff went out of it's way to fulfill all your needs. I needed some bread heated up and the chef went ahead and made some fresh heated... More 

Helpful?
Thank Angel6586
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! It is our great honor to be of service to you and your needs. Thank you for your good review. We are delighted to know that you enjoyed everything in our hotel. We also appreciate guests like you who continue to support the Grande Dame through the years. We look forward... More 

Canova, South Dakota
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

With a few improvements, this could be a world class hotel. I've read some of the negatives written here, but it has never been my experience to actually witness them. I stayed here several times in the 1980's as a member of the US military and was always awarded with a wonderful stay as I was on my most recent... More 

Helpful?
Thank Wayne E
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! Thank you for sharing us your feedback. It is our great honor to be of service to you and your needs. We have taken your comments into consideration. We look forward to see you again soon! More 

Soborg, Denmark
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night in January 2016. Very good experience. Lobby is fabolous, service great, rooms cleans and the breakfast buffet some of the best I have ever experienced. I can only recommend this hotel if going to Manila.

Helpful?
Thank Michael V
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! We have received the feedback you provided as a result of your experience with our Hotel. We value your opinion on how to make you next experience with us more memorable. Comments and suggestions like yours allow us to improve our service. We also appreciate guests like you who continue to... More 

Quantico, Virginia
1 review
1 of 5 stars Reviewed 1 week ago

The room was dirty. Dirty bed with stained sheets. Mosquitos in the room so I was bitten all night. Dirty Bathroom - specifically toilet and shower had traces from previous occupant. Complained at the front desk, but the idiot receptionist didn't feel the need to do anything about it. Crazy uniforms worm by hostesses has a slit that goes very... More 

Helpful?
Thank George B
Gerhard D, General Manager at The Manila Hotel, responded to this review

Dear Sir George, Greetings from The Manila Hotel, the country’s flagship hotel! It is our great honor to be of service to you and your needs. Thank you for sharing with us your feedback during your stay with us. We have shared your concerns with the concerned departments who look forward to hosting you again in the future. We value... More 

Colorado Springs
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The only reason I wanted to stay in this hotel was because of its history--mainly being the residence of Gen. Douglas MacArthur prior to WWII and his suite has been maintained with all his trappings of when he lived there. We went up to the suite while staying in the hotel and they were cleaning his suite and we asked... More 

Helpful?
Thank bshort4
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! We at The Manila Hotel value your stay with us. We glad that you've been amazed with our hotel especially in our MacArthur Suite. We value your opinion and would like to make your next experience with us more memorable. Comments and suggestions like yours allow us to improve our service.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Staying in room 474, the window could not be closed, so after spending a day sightseeing, we retuned to a hot and humid room (housekeeping took the keycard for power and A/C, and we had to stumble in the dark to the phone to ask for it to be replaced.

Helpful?
Thank AGoodmanRN
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! Thank you for sharing with us your feedback during your stay with us. We have shared your concerns with our Housekeeping team who look forward to hosting you again in the future. May we have your email address so that we can trace your room number? We value your opinion and... More 

Columbus, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is by far the finest hotel my wife and I have stayed. The rooms are very clean, the service excellent in every area from the desk staff to the waiters in the cafe. This hotel has every amenity you would want. The health club area is clean and the staff helpful and extremely friendly. The cafe was stupendous.... More 

Helpful?
Thank RMadayag
Gerhard D, General Manager at The Manila Hotel, responded to this review

Greetings from The Manila Hotel, the country’s flagship hotel! We at The Manila Hotel value your stay with us. It is our great honor to be of service to you and your needs. Thank you for sharing with us your feedback during your stay with us. We are grateful that you enjoyed your sixteen days with us. We look forward... More 

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