We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pan Pacific Manila

Travelers' Choice award winner
Hotel website
M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Special Deal
Free 500 PHP Meal Credits
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Pan Pacific Manila
Professional photos View all
Browse nearby
Pan Pacific Manila
Add Photo Write a Review

739 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    401
    254
    59
    18
    7
See reviews for
111
210
115
177
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Any
English first
  • All months
    (739)
  • Mar-May only
    (178)
  • Jun-Aug only
    (209)
  • Sep-Nov only
    (165)
  • Dec-Feb only
    (187)
All months
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I haven't updated my review in this hotel since June 30, 2014. I check-in in this hotel last July 2014 of my vacation. I have a terrible experience upon knowing what is going on when I arrived. I have booked 2 rooms for me, my son and friends in the Philippines. During my reservation and before I arrived, I specifically... More 

Was this review helpful? Yes 1
Malabon, Philippines
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I attended a three-day seminar workshop in this hotel and I definitely had a good time. The first thing you'll notice when you enter the hotel is the tight security, from a metal detector at the entrance to a number of security personnel placed in strategic areas at the lobby. Their superior room is spacious, and provides you with a... More 

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Mabuhay and Thank you for providing your fantastic feedback! I am delighted to read that we created a memorable hotel experience for you. Thank you for recognizing the value we created for you during your recent stay. Really great to read that you truly felt pampered at Pan Pacifc Manila on top of the heavy bustle and hustle of the... More 

Manila
1 review
5 of 5 stars Reviewed 5 days ago NEW

Front officers: they knows how to welcome and support guests in a timely manar. Room: is so comfortable, light, internet, bed, bathroom and general services. i have enjoyed much with my time. Breakfast: is fantastic, i have enjoyed a lot specially with the fruits.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Greetings from Pan Pacific Manila! Thank you for providing your wonderful feedback and recognizing the value we created for you during your recent stay. I am very glad to read that you truly enjoyed our comfort and the service excellence provided by our Butlers. Thank you for sharing your comments with regard to our facilities and amenities Also... More 

Tokyo, Japan
Level Contributor
237 reviews
214 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed again in this hotel for my stay in Manila. All the positives from my previous review still apply. The views from the higher floor rooms are excellent as is the one from the breakfast room. I like having breakfast meetings up there. It is very close to the Robinson's Mall which is very convenient.

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay! Thank you for electing to stay with us again and for providing your valuable feedback. We are delighted to read that you truly enjoyed your stay again and that you had a wonderful breakfast experience at the Pacific Lounge with our views. We certainly look forward to welcoming you back to your Home in Manila in... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the omg how many times i have stayed over in Pan Pac Manila. Simply put they have the best service. Everybody are very hands on and helpful. Everything to the rooms to the facilities to the food is top notch. They even know me by name and that shows their staff are paying attention even to the simplest... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for providing your constructive feedback and thank you for recognizing our service quality. Please indeed COME BACJK FOR MORE. We are indeed delighted to read that you truly enjoyed the modern comfort of our facilities and the warm and efficient service provided by our Butlers. Also for the greatest... More 

Charleston, South Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Where do I begin? I have stayed at this hotel many times. Each time is like the first!! The Butler service is way beyond any expectations I could ever have! They are professional, courteous, and always very friendly! The food is terrific-especially their Breakfast Buffet....Be sure to say "HI" to John in the Pacific Lounge! He is the very best!!!... More 

Was this review helpful? Yes 4
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay! Thank you for electing to stay with us again and again.... and Thank you for providong your beautiful feedback. We are delighted to read that you truly enjoyed the service and friendliness of our Butlers and the modern comfort of our facilities. Rest assured that your comments will be shared with the respective departments and individuals... More 

Hollymaan
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had to note the level of Security at Pan Pacific Manila. Every time you enter the hotel, specially with a package you have to go through a metal detector. Nothing bad about it but just brings the feeling of a lurking threat. A feeling without with would be nice. The service from check in, check out, concierge, room attendants... More 

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Mabuhay and Thank you for providing your constructive feedback I am delighted to read that we created a memorable hotel experience for you with our service and caring. With our security, indeed we aim at being proactive in creating a seamless safe and clean environment for our guests and visitors. We do not allow fire arms in our buildings hence... More 

Riyadh, Saudi Arabia
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel is located in a busy street area with lots of options for entertainment and night life!! for people who are seeking fun .The rooms were cleans and hygienic and so was the bathroom. The check in and out was smooth and staff courteous.Over a nice place to stay if you have business in town.The eateries and malls and... More 

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Greetings from Pan Pacific Manila! Thank you for providing your wonderful feedback and recognizing the value we created for you during your recent stay. I am very glad to read that you truly enjoyed our modern comfort and the service excellence provided by our Butlers, the cleanliness and the location of our property. Thank you for promoting and... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel in the tourist core of downtown Manila - within walking distance of Intramuros Old City and Rizal Park, a bit further on to Chinatown. Fantastic amenities, staff service and food/beverage - stunning views from the poolside sunset deck and the top-floor restaurant. Great nightlife nearby as well - including Filipino cultural performances at Zamboanga Restaurant, live acoustic music... More 

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for providing your constructive feedback and thank you for recognizing our service quality. We are indeed delighted to read that you enjoyed our facilities and the warm and efficient service provided by our Butlers, and the convenience of our location. Also for the greatest value, remember to always check... More 

Sydney, Australia
Level Contributor
134 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall it was a luxurious, clean and comfortable hotel with friendly staff willing to help, however there were a few things that made me surprised at the high trip advisor ratings. Mainly regarding a few hiccups when checking in re price (on checkout the bill also needed to be amended). One of the phones in the room didn't work, a... More 

Was this review helpful? Yes 3
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay! Thank you for electing to stay with us and for providing your valuable feedback. We are delighted to read that you truly enjoyed the service provided by our Butlers and the modern comfort of our facilities. We certainly take note of your comments with regard to your checkout and certainly regret that we were not able... More 

Questions? Get answers from hotel staff and past guests. Ask a question

600 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (435)
Viewed
Hotel & grounds (30)
Viewed
Pool/beach area (26)
Viewed
Room/suite (125)
Viewed
View from room (27)
Viewed
Bathroom (49)
Viewed
Dining (35)
Viewed
0:48
Videos (1)
Viewed
Other (142)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (149)
Viewed
Executive Room - Pacific Escapes (84)
Viewed
Pool (8)
Viewed
Restaurants and Bars (31)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Pool/beach area (1)
Viewed
Room/suite (4)
Viewed
Dining (3)
Viewed
Hotel & grounds (3)
Viewed
Other (5)
Check In Check Out
Price Your Stay
Hotels you might also like...
Travelers also viewed these Manila hotels
The Bayleaf
#2 of 105 in Manila
4.5 of 5 stars 981 reviews
Hotel H2O
#10 of 105 in Manila
4.0 of 5 stars 723 reviews
Show Prices
Show Prices
Show Prices
Walled City
Manila Hotel
Manila Hotel
#5 of 105 in Manila
4.0 of 5 stars 746 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay