We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pan Pacific Manila

Travelers' Choice award winner
Hotel website
M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Offers & Announcements
Free 500 PHP Meal Credits
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Pan Pacific Manila
Professional photos View all
Browse nearby
Pan Pacific Manila
Add Photo Write a Review

699 Reviews from our TripAdvisor Community

Traveler rating
    378
    241
    57
    18
    5
See reviews for
102
204
108
166
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Any
English first
  • All months
    (699)
  • Mar-May only
    (178)
  • Jun-Aug only
    (169)
  • Sep-Nov only
    (165)
  • Dec-Feb only
    (187)
All months
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Probably the best hotel I know in that location which is excellent for restaurants and bars. Several of the highest rated restaurants in Manila are within walking distance. Pretty central e.g. you are within easy reach of Makati, Mall of Asia, Intramuros, and the airport. I didn't test the famed butler service but I got the impression that you'd probably... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Awesome love it every time! Just like being at home but with a twist! The butlers are like no others! They will do anything for you! Security is next to being like the pope safe an sound! Food is great but the bar tending is out of this world! Thanks to Richard and all the fine staff he commands!! Well... More 

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay! Thank you for electing to stay with us and for providing your GREAT FEEDBACK !! Thank you for recognizing the service provided by our Butlers our food and our Bartenders. Rest assured that your comments will be shared with the respective departments and individuals for due recognition. We certainly look forward to welcoming you back to... More 

Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was comfortable, huge rooms and has friendly staff. The food during the cocktail hour on the 21st floor was okay but it was good. The range of services was good and the view from the hotel from the 21st floor was magnificent.

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Greetings from Pan Pacific Manila! Thank you for providing your wonderful feedback and recognizing the value we created for you during your recent stay. I am very glad to read that you truly enjoyed our modern comfort and the service excellence provided by our Butlers. Glad you enjoyed our Pacific Lounge and its view. Thank you for promoting... More 

Guernsey, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Each time I visit Philippines, I tend to stay in those wonderful hotels in Makati but not this time and I'm glad I did. 1st the hotel's location is perfect since I want to be near Intramuros and Manila Bay. I did everything I wanted to do and not once worried about the surrounding areas. The hotel security made sure,... More 

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Greetings from Pan Pacific Manila! You surely come from a beautiful island, which i visited some time ago.... Thank you for providing your wonderful feedback and recognizing the value we created for you during your recent stay. Thank you for electing to stay with us on the Bay side and the historicla district of Manila I am very... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Staff are welcoming and make an effort to learn your name, courteous, helpful and efficient. Hotel itself is stunning, rooms are incredibly well appointed and the views from the higher floors .... :) Sunset on the deck is a must!

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay! Life is FABULOUS when we have the pleasure to read comments like yours! Thank you for electing to stay with us and for providing your valuable feedback. We are delighted to read that you truly enjoyed the service provided by our Butlers and the modern comfort of our facilities. Rest assured that your comments will be... More 

Manila
1 review
3 of 5 stars Reviewed 1 week ago

Hotel location was perfect for me, the hotel is nice and comfortable with pleasant rooms and really comfortable beds. I would possibly return here, but just the in room breakfast was so disappointing and even more so how my complaint was handled. Desk staff would benefit from further training on dealing with guest complaints/ requests

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for providing your constructive feedback and thank you for recognizing our service quality I am delighted to read that you truly enjoyed the comfort and space of our rooms and our location. I am sorry to hear about your room service experience whereas we obviously did not meet your... More 

Manila, Philippines
Contributor
19 reviews 19 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room at the Pan Pacifc was very spacious and clean. Touches of elegance are evident in their choice of ensuite furniture and amenities. Our bed was the highlight of the room. Mattress was very comfortable to the back, and the pillows were smelling clean and fresh. Our walk-in shower has steam generator which makes it double as a sauna.... More 

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Greetings from Pan Pacific Manila! Thank you for providing your wonderful feedback and recognizing the value we created for you during your recent stay. It is indeed very pleasing to read that we have created a memorable Experience for you. Thank you for enjoying and recognizing the value we offer with our modern comfort and the service excellence... More 

Sydney, Australia
Top Contributor
98 reviews 98 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the first time I have stayed at this hotel and found it within 20 mins to the airport a short taxi ride to the Mall of Asia and plenty of restaurants and shopping immediate to the hotel. The hotel restaurants cater for European and Asian tastes alike and the food was plenty and varied. It was nice to... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 3
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay! Thank you for electing to stay with us and for providing your valuable feedback. We are delighted to read that you truly enjoyed the service provided by our Butlers. our location and your food and Beverage experience with us modern. Thank your for patronizing and recognizing our Sunset lounge. It is very pleasing to read that... More 

Aalst, Belgium
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was the second time I stayed at the Pan Pacific Manila and one year later, the hotel seems to be even better than before. The service was excellent. Checking in was so easy and fast. No hassles, no errors, just smoothly like you would expect from a five stars hotel. The room was first a smoking room, because there... More 

Was this review helpful? Yes 6
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay! Thank you for electing to stay with us and for providing your valuable feedback. We are delighted to read that we created a perfect experience for you ant thatyou truly enjoyed the service provided by our Butlers. Thank you for recognizing the effort of our People and the Honesty of our housekeeping Team in securing yoru... More 

Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my 2nd stay here at Pan Pacific Hotel here in Manila. Everything about this place is Top Notch. EVERY employee that ive come across is kind, courteous and has a smile on their faces. Rooms are extremely clean and quiet. The employees also call you by name as well. They actually take the time to know who you... More 

Was this review helpful? Yes 4
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Greetings from Pan Pacific Manila Happy to be your hotel of choice when visiting Manila. Thank you for that and also for recognizing Anthony at the Pacific Lounge for being outstanding in butlering for you Thank you for your wonderful feedback and recognizing the value we created for you during your recent stay. I am very glad to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

441 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (412)
Viewed
Room/suite (124)
Viewed
Dining (29)
Viewed
Hotel & grounds (28)
Viewed
Pool/beach area (25)
Viewed
View from room (27)
Viewed
Bathroom (47)
Viewed
0:48
Videos (1)
Viewed
Other (131)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Pool/beach area (2)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay