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Pan Pacific Manila

4.5 of 5 M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
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Pan Pacific Manila
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Pan Pacific Manila
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616 reviews from our community

Traveler rating
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    17
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zug, Switzerland
Top Contributor
84 reviews 84 reviews
39 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We've been picked up by our butler at the airport. On the way back to the hotel I got a message from PAL that they cancelled our flight. Our butler called the airline to rearrange our flights which was really nice. The receptionist also assisted us the next day to confirm the new flights which took her almost an hour... More 

Was this review helpful? Yes 1
Kota Kinabalu, Malaysia
Top Contributor
131 reviews 131 reviews
22 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 1 week ago

First time trip to Manila and the Philippines so first impression counts. From the moment you arrive in your transport the first impression that you receive is of a highly organised and efficient staff who ensures that your stay at the Pan Pacific will be as stressfree as possible. Our stay at the hotel did nothing to alter our impression.... More 

Was this review helpful? Yes 3
San Francisco, California
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The Staff is 5 star all the way! Always smiling and extremely attentive. The rooms are very clean. Great shower and tub with a sliding wooden door opening to the room. The bed and bedding were too notch. The breakfast buffet was good. I think for the price you pay it should be better. The Hyatt down the street has... More 

Was this review helpful? Yes 2
Kolkata
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is good in all regards. excellent service, good rooms (opt for a sea view room on upper floors), spacious bathrooms. Breakfast spread is good. And the staff is really helpful. The location is good....if you are a tourist thats the place to be though you should be prepared for some persistent solicitation around the streets in the evenings. The... More 

Was this review helpful? Yes 4
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The suites are big. The service is like your own staff. Food was good and security was on top of it all. Anything you need they will get it for you. Beds are so soft and room service on top of it all. They have a casino in the same building and a food court too. The views are even... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For a long or short business stay, if the offices are nearby, then the PanPacific is a great home away from home providing excellent customer service with hard working, positive and intelligent workers.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 3
Gurgaon, India
Top Contributor
83 reviews 83 reviews
47 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pan Pacific is a great business hotel. Excellent rooms, room service, staff and quality of wi-fi. The rooms (esp the suite I got upgraded to) are very good with excellent sleep comfort. The only downside I found was that for a business hotel (which is what it appears to be), the location is very touristy. Malate is known for many... More 

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay! Thank you for electing to stay with us and for providing your valuable feedback. We are delighted to read that you truly enjoyed the service provided by our Butlers and the modern comfort of our facilities. Rest assured that your comments will be shared with the respective departments and individuals for due recognition. We certainly look... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Ok so to be clear, this really is more of a business hotel, so as tourists perhaps we picked the wrong place. But without question all the staff there, (with the possible exception of one of the meeters and greeters at the top floor swanky restaurant who gave us a pretty disparaging look when we went to see it) were... More 

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for providing your constructive feedback and thank you for recognizing our service quality We are indeed delighted to read that you truly enjoyed the modern comfort of our facilities and the warm and efficient service provided by our Butlers. Glad you enjoyed yor breakfast experience and our swimming pool... More 

Scotland
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Pan Pacific is one of the finest hotels for the money in Asia never mind in Malate. I cant recommend it enough. Although it may not be situated in the best area of the city you are at least on the doorstep of real Manila, rather than the business district where no one lives and you could be anywhere.... More 

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Greetings from Pan Pacific Manila! Thank you for providing your wonderful feedback and recognizing the value we created for you during your recent stay. Thank you for electing us as the Best Hotel in Malate and surely electing us as your Home when visiting the Philippines and Manila I am very glad to read that you truly enjoyed... More 

Honolulu, Hawaii, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The overall experience at the Pan Pacific is always wonderful, from the friendly and accommodating staff to the cleanliness of the rooms to the food at breakfast (did not eat at the hotel for dinners).

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 2
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Thank you for your wonderful comments. We are truly glad to hear that you have found our rooms, food and service to be excellent. It is our pleasure to give you a memorable hotel experience. We hope that you keep us in mind if ever you are staying again in Manila. Again, thank you for your comments... More 

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Additional Information about Pan Pacific Manila

Address: M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila > Malate
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pan Pacific Manila 4.5*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Pan Pacific Hotels Group, Expedia, Cheap Tickets, Hotels.com, getaroom.com, Despegar.com, Asiatravel.com Holdings, HotelTravel.com, Agoda, Ctrip TA, Booking.com and Tingo so you can book your Pan Pacific Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Manila Hotel Manila
Manila Pan Pacific
Hotel Style:
#1 Family Hotel in Manila
#1 Luxury Hotel in Manila
#1 Business Hotel in Manila
#2 Romantic Hotel in Manila

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