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All 100 Manila hotels

Pan Pacific Manila

4.5 of 5 Hotel   |   M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines (Malate)
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Pan Pacific Manila
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Ranked #2 of 100 hotels in Manila
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517 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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guam
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed yesterday NEW

I usually stay in this hotel once a year for conferences, and was back in March 2014. From the first greeting as you step into the foyer all the way through to check-out, the service was impeccable, and delivered with a genuine smile. The hotel is beginning to show its age, but the friendly and efficient staff make for a... More

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Manila, Philippines
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Living in Manila I like to go for a swim, some drinks and some snack to the swimming pool. The entrance fee of 350 Peso is very reasonnable. Only, why is it not possible for an "outside guest:" at the pool to get wifi access. You could charge a fee, no problem. But to say, not possible, like last sunday,... More

Was this review helpful? Yes 3
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Neighboor, Mabuhay! A pleasure hearing that you truly enjoy the convenience of our swimming pool. I duly note your request for access to our WIFI services. upon reading of your comment, I met with my team and we are currently looking at how we can acccomodate your request. We surely can find a swift resolution on this,rest assured. Thank... More

New York
Contributor
14 reviews 14 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel several years ago and had a good experience. Spent one night last month and the experience was different. I found that the overall quality of service was just average compared to other hotel nearby. Breakfast was really disappointing and the quality of food not very good. Free Internet connection was ridiculously slow and you must... More

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest Mabuhay! Thank you for your feeddback on your recent stay among us, Thank you for recognizing and returning to our Brand, and good to hear that you enjoyed our renovated room facility, space and and cleanliness. Also we note your very constructive comments towards your food an beverage experience and opportunities in improving our service. We aim at... More

Sydney, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed at the Pan Pacific 2 weeks ago for 4 days prior to vacationing at Boracay Island. Very impressed with the friendliness off all the staff we encountered and the comfort and decor of our room on the 22nd floor which afforded a wonderful view of the Manila skyline from the floor to ceiling windows. The... More

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest Mabuhay! Thank you for your wonderful feeddback on your recent stay among us, and thank you for recognizing us as a Friendly and First Class Hotel in Manila. It is Great to hear that you have truly enjoyed the ambience of our Property, our modern room comfort and our friendly and efficient Butler Service. Good to hear... More

Quezon City, Philippines
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at Pan Pacific for our conference. The rooms are comfortable with all the amenities expected for a 5 star hotel. Bed is extremely comfortable. There is even a small TV that you can watch while taking a bath. Breakfast was excellent with a super buffet with lots of choices which also tasted great. In fact, food during the... More

Was this review helpful? Yes 5
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest Mabuhay! Thank you for your wonderful feeddback on your recent stay among us. Great Hotel and Great Service is our Purpose, and it is always very gratifying to be recognized as such. Glad to read that you also enjoyed your Pacific Lounge Experience on the 21 st floor. We appreciate your comments on the parking experience and... More

Phoenix, Arizona
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 20, 2014

I stayed for one night in the Pan Pacific in January 2014. My guest room was spacious and afforded a great view of the Manila skyline. Everything in the room was in good condition. All the furniture, fixtures and appliances were attractive and in perfect working order. The room was nicely appointed throughout. Once I got signed into it, the... More

Was this review helpful? Yes 6
MEnrile, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your wonderful comments. We are extremely happy to hear that we were able to create a memorable experience for you during your stay. We are also glad to know that you enjoyed our newly renovated rooms and other facilities. Again, many thanks for your comments and rest assured,... More

sunshineandlaughter
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 17, 2014

Stayed for 4 nights last August 2013 for business. This was a great base in Manila for a series of meetings in the capital, dasmarinas and marikinas. The butler concept is not new to me but it was flawlessly executed in this hotel and every need was taken care of efficiently. My leather shoes were quite badly water damaged due... More

Was this review helpful? Yes 3
MEnrile, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for sharing kind words about your last stay with us. It is great to hear that you consider us to be a perfect business hotel with great butler service. Our entire team appreciates that you enjoyed our facilities, newly renovated rooms, and the spectacular view on the 21st floor Pacific Lounge. I will share... More

Williamsburg, Virginia
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 12, 2014

I really wanted to like this hotel. The staff was friendly. The rooms were really well put together with rich wood paneling and excellent attention to detail. Conference facilities were good. Beds were comfortable. Showers were....incredible. Great water pressure! Driver's service was pretty inexpensive and saved me from getting a car rental. The driver's were on point and were a... More

Was this review helpful? Yes 7
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest Mabuhay! Thank you for taking the time to provide your feeddback on your recent stay among us. It is Good to hear that you have truly enjoyed the friendlyiness of our Filipino hospitality and the modern comfort of our guest rooms. It is alwasy good to hear that we offer great value and that you were generally... More

Dipolog, Philippines
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 11, 2014

Pan Pacific Manila is one of my favorite hotels in the metro. It is very accessible since it is located arms away of shopping malls, government offices and parks. We also dined at Pan Pacific 360 and the food is delicious. We had many choices of food and drinks. The staff is amazing.

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest Mabuhay! Thank you for your wonderful feeddback on your recent stay among us. It is Great to hear that you have truly enjoyed the ambience of our Property, and our friendly hospitality. It is always good to hear that we offer great value and that you were delighted with your Pacific lounge experience. Thank you for for... More

Makati, Philippines
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 7, 2014

When you're in Manila This is one of the best Hotel. The food was great. the employee are so helpful to ur needs :) This Hotel is near Robinsons Manila so you dont have to worry about shopping too far. Walking distance. A Luxurious Hotel.

Was this review helpful? Yes 3
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest Mabuhay! Thank you for your wonderful feeddback on your recent stay among us and thank you for recognizing us at the "BEST HOTEL IN TOWN"!!!!. It is Great to hear that you have truly enjoyed the ambience of our Property, and our friendly hospitality. Good to hear that we offer great value and that you were delighted... More

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Additional Information about Pan Pacific Manila

Address: M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila > Malate
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Manila
#1 Luxury Hotel in Manila
#1 Business Hotel in Manila
#8 Romantic Hotel in Manila
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pan Pacific Manila 4.5*
Official Description (provided by the hotel):
Pan Pacific Manila Hotel is the first and finest luxury hotel in the Philippines that delivers the promise of royal treatment by providing all guests with impeccable 'Butler Service' - a unique concept of consolidated services associated with the utmost personalised care. Located at the heart of the historical and cultural district of Malate in Manila, Pan Pacific Manila Hotel is just a short drive from the city's convention, exhibition and business centres. It is just 8 kilometers away from the Ninoy Aquino International Airport.A business hotel, designed to offer a comfortable abode to business travellers with its excellent facilities and service, it has 236 all-executive rooms and 7 spacious function rooms that cater to the accurate needs of the most demanding clientele.Pan Pacific Manila was recently recognised as the Philippines' Leading Business Hotel at the 2008 World Travel Awards. The hotel also ranked 44th in the Conde Nast Traveler Magazine's 2008 Top 100 Readers' Choice Awards for Asia Hotels. ... more   less 
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Also Known As:
Pan Pacific Manila Hotel Manila
Pan Pacific Manila Hotel
Manila Pan Pacific

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