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All 103 Manila hotels

Pan Pacific Manila

4.5 of 5 Hotel   |   M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines (Malate)
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Pan Pacific Manila
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Ranked #2 of 103 Hotels in Manila
A recent review
5 of 5 stars reviewed 1 week ago
vancitygal28 Vancouver
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583 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
1 review
1 of 5 stars Reviewed 2 days ago NEW

0n our 20th to 25th business trip we decided to book into this hotel. We have 3 private offices set up specially for our usage with a secuirty guard on duty at all time. During lunch hour we have to move to another room so we left our bags in the offices. On third night after dinner when the bill... More

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Vancouver
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It was an amazing stay and so luxurious! All the staff provided top notch service. The hotel is not in the greatest location (most of Manila is pretty bad based on driving around) but security is top notch and we never felt unsafe there. The breakfast buffet on the top floor included a great selection of food which we looked... More

Was this review helpful? Yes 1
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you and your family during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be... More

Manila
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I would do it again,simple as that. I've stayed in many overpriced hotels in Manila and this one is one of the few which actually lived up to it's name. The service was great, the location decent and the cleanliness was on par with other international hotels. If you're looking for a place to stay this would be it.

Was this review helpful? Yes 1
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. Again, many... More

Kuala Lumpur, Malaysia
Top Contributor
51 reviews 51 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in the middle of Malate. There is food court in this hotel and also only 5mins walking distance to Shopping mall "Robinson". Really good location but once getting dark, the area going to change... Many girls bar, Karaoke etc.. Not really suggested for girls..

Was this review helpful? Yes 1
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you during your stay. Our hotel has recently formed a small group with the business owners in the area to uplift and refresh the activities and environment in our... More

norway
Contributor
20 reviews 20 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really nice hotel. Very good service,smooth check-in, lovely room with huge bathroom. Nice little pool and poolbar. Lovely little garden on the roof. We had a lovely dinner and a couple of drinks in the lounge with view over Manila Bayin the nigth. Breakfast had a big selection. A very good place to stay..to bad we had only one nigth... More

Was this review helpful? Yes 1
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. We hope... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service from front office team, Houseekeping to Pacific Lounge team. The room was clean, room smell fresh, good internet access and lovely bathube with TV screen at wall. Thanks to the team by the name JM, Lyn, Glessie, Yukari, James and Krisan.

Was this review helpful? Yes 1
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. Again, many... More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I visited the Hotel on our Anniversary. I had earlier requested to have some special arrangements to surprise my husband for our anniversary (which I do not mind to be charged). We arrived late after midnight and I was totally forgotten that I had requested for the arrangements. Once we reach our room, WOW! A bottle of... More

Was this review helpful? Yes 1
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you and your husband during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be... More

Wellington, Wellington, New Zealand
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had made afew complaints in the first half hr. Service is good food was great but lacked verity. We stayed in the executive room . How small was that compared to the diamond, shangrila and radisson blu hotels. Coffee machine is old I havent seen like it, never again..

Was this review helpful? Yes 2
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for sharing with us your valuable feedback on your recent stay with us. Based on your comments, I must sincerely apologize as we have failed to exceed your expectations on this occasion. Rest assured that the details of your comments and the opportunity have been duly reviewed with our management group and respective associates... More

Manila
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

this hotel has a great view of the bay, and the buffet was also great and the staff at the pacific lounge were great, i was just disappointed not getting the room that had the same view as the room i had before, instead i was given another room as promised by the reservations staff, so better be vigilant in... More

Was this review helpful? Yes 1
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your comments. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. Again, many thanks for your comments and rest assured, we will be guided to review other improvement opportunities. It is unfortunate that we... More

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was staying in this hotel between May 19 and May 25, 2014. This hotel is one of the best hotels in Manila I would say. The hotel staff are nice and very helpful.It is also easy to get around to the big shopping mall and many restaurants and bars. But, be careful there are many people on the nearby... More

Was this review helpful? Yes 2
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. With regards... More

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Additional Information about Pan Pacific Manila

Address: M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila > Malate
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pan Pacific Manila 4.5*
Number of rooms: 236
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Also Known As:
Pan Pacific Manila Hotel Manila
Manila Pan Pacific

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