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All 103 Manila hotels

Pan Pacific Manila

4.5 of 5 Hotel   |   M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines (Malate)
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Complimentary Breakfast
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Pan Pacific Manila
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Ranked #2 of 103 Hotels in Manila
A recent review
5 of 5 stars reviewed 2 days ago
ryiennn Kuala Lumpur, Malaysia
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576 reviews from our community

Traveler rating
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    52
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I visited the Hotel on our Anniversary. I had earlier requested to have some special arrangements to surprise my husband for our anniversary (which I do not mind to be charged). We arrived late after midnight and I was totally forgotten that I had requested for the arrangements. Once we reach our room, WOW! A bottle of... More

Was this review helpful? Yes 1
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you and your husband during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be... More

Wellington, Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I had made afew complaints in the first half hr. Service is good food was great but lacked verity. We stayed in the executive room . How small was that compared to the diamond, shangrila and radisson blu hotels. Coffee machine is old I havent seen like it, never again..

Was this review helpful? Yes 2
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for sharing with us your valuable feedback on your recent stay with us. Based on your comments, I must sincerely apologize as we have failed to exceed your expectations on this occasion. Rest assured that the details of your comments and the opportunity have been duly reviewed with our management group and respective associates... More

Manila
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

this hotel has a great view of the bay, and the buffet was also great and the staff at the pacific lounge were great, i was just disappointed not getting the room that had the same view as the room i had before, instead i was given another room as promised by the reservations staff, so better be vigilant in... More

Was this review helpful? Yes 1
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your comments. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. Again, many thanks for your comments and rest assured, we will be guided to review other improvement opportunities. It is unfortunate that we... More

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was staying in this hotel between May 19 and May 25, 2014. This hotel is one of the best hotels in Manila I would say. The hotel staff are nice and very helpful.It is also easy to get around to the big shopping mall and many restaurants and bars. But, be careful there are many people on the nearby... More

Was this review helpful? Yes 2
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. With regards... More

perth, oz
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay at this hotel. At $150Aud/night its normally above what I'm willing to pay for accommodation but with breakfast included and my birthday around the corner I decided to treat myself. I don't regret it. Check in was smooth, with a nice lobby area. The room was good. A couple of things i think that could be... More

Was this review helpful? Yes 3
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your comments. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. We are delighted that you chose to stay with us during your birthday. Again, many thanks for your comments and rest assured, we... More

Manila
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pan pacific is a very nice hotel with a good value of money. Rooms are spacious. Bathrooms are with bathtub and shower and tv. The rooms are always clean. The staff are so friendly and efficient. They always greet you with smile and always ready to attend to your needs. We love the breakfast, with too many to choose from.... More

Was this review helpful? Yes 3
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. Again, many... More

Manila
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A Late check in.....................next day, jumped in for a breakfast, after starving the night. lo...........varieties with pleasant presentation...................excellent chaperone-d by the beaming cheerful staff.

Was this review helpful? Yes 2
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. Again, many... More

Top Contributor
103 reviews 103 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great stay. The hotel is showing the great management hospitality standards of panpacific known worldwide. From front desk to food and beverage the service is superb. The room are very cared in details. Swimming pool and gym are well equipped and the care of the guest is shown totally. I will think this should be the best in Manila

Was this review helpful? Yes 2
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. Again, many... More

Winston Salem, North Carolina
Senior Contributor
26 reviews 26 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is such a beautiful hotel. I am so glad I grabbed some postcards of just the hotel itself because it was stunning. The pools, Jacuzzi, food service, etc were all much more upscale than the rest of Manila. Check food prices before ordering; I accidentally had an breakfast that was $15? from what I recall. I walked or took... More

Was this review helpful? Yes 2
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. Again, many... More

Mildura, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked 2 rooms for 4 nights great stay from front desk till check out loved it .robinson mall very close rooms and breakfast great .we want to book again next june prepared to pay now but rate is very high panpacific should give the best rate if we prepay now not penalize Stephen australia

Was this review helpful? Yes 4
EBigay, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear Valued Guest, Mabuhay! Thank you for taking the time to share your great comments. We are really glad to hear that we were able to create a memorable experience for you during your stay. Our team is truly happy to hear that you enjoyed our newly renovated rooms and find the quality of service to be excellent. Again, many... More

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Additional Information about Pan Pacific Manila

Address: M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila > Malate
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pan Pacific Manila 4.5*
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Also Known As:
Pan Pacific Manila Hotel Manila
Manila Pan Pacific

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