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Pan Pacific Manila

4.5 of 5 M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
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Pan Pacific Manila
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Pan Pacific Manila
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633 reviews from our community

Traveler rating
    338
    217
    55
    18
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riyadh
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Whenever I am in town for leisure and business, I always chose this hotel because of its genuine hospitality. The staff are very much attentive and courteous. It has pick/drop off aiport service and drivers are too courteous as well. Keep this commendable identity as one of the best hotels in the heart of Manila.

Was this review helpful? Yes 1
Perth, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying with Pan Pacific now for 6 Years and every year this place gets better with its service and its overall friendliness . The rooms are always very clean , great selection of pillows. Food is Great , Close to everything shops , clubs and Restaurant. Thanks again for making my stay an enjoyable one. See you... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay! Thank you for electing to stay with us and for providing your wonderful feedback. We are delighted to read that you truly enjoyed the service provided by our Butlers and our property, Our food and our location Thank you very much for returning to us and taking the time to express your appreciation. We certainly look... More 

Shickshinny, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I booked this hotel on the Pan Pacific web page I booked a room including car transport and breakfast buffet. I was met at the airport and instantly was impressed. I was escorted to the waiting car and taken to the hotel. Upon check in which was very quick went to my room very nice. large shower head plenty of... More 

Was this review helpful? Yes 1
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Greetings from Pan Pacific Manila! Thank you for providing your wonderful feedback and recognizing the value we created for you during your recent stay. I am very glad to read that you truly enjoyed our modern comfort and the service excellence provided by our Butlers. Thank you for promoting and being loyal to our Brand. Our Butlers and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Room is clean , food is good,friendly staff. Will be staying here again on our next trip to manila. Location is good except a lot of beggars on the street which doesnt bother me much. We have a great stay here, good experience.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for providing your constructive feedback and thank you for recognizing our service quality We are indeed delighted to read that you truly enjoyed our property, our food and service provided by our Butlers. Great to hear that you will stay with us again when you return to Manila Thank... More 

Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On my first visit to Manila, I wasn't sure where to stay and after reading many of the reviews I decided to stay at the Pan Pacific Hotel. The hotel was right on the mark as for the reviews with a "butler" staff ready for whatever challenge you choose to give them. The meals in the Pacific Lounge on the... More 

Was this review helpful? Yes 1
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay! Thank you for electing to stay with us and for providing your valuable feedback. We are delighted to read that you truly enjoyed the service provided by our Butlers and the modern comfort of our facilities during the 14 days you spent with us. Glad to read that you enjoyed our Sunset Lounge at the pool... More 

San Diego, California
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As with almost all hotels in the Philippines, the Pan Pacific's staff are it's saving grace. Always smiling , courteous and helpful they save the hotel's otherwise mediocre experience. The rooms are reasonably sized and furnished in typical 'business hotel style'. Point to note. Rooms at the front of the hotel face onto a very loud night club so unless... More 

Was this review helpful? Yes 1
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay! Thank you for electing to stay with us and for providing your valuable feedback. We are delighted to read that you enjoyed the service provided by our Butlers and their frienliness, the business comfort of our facilities and our various food and beverage offer. We have also duly taken note of the noise disturbance you experienced.... More 

Manila
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Indeed!Pan Pacific has redeemed itself!!!! Kudos to Ms Jea Martirez, Dominique, Amiel for doing a great job in assisting me with my room request and making my stay with my husband a very comfortable one! Kudos too to the staff of the Pacific Lounge! As usual the food was great and the service was impeccable!!!! Pan Pacific is strategically located... More 

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for providing your constructive feedback and thank you for recognizing our service quality and recognizing our Butlers for their great caring and effort towards creating a memorable hotel experience for you. Thank you for promoting and being loyal to our Brand. We certainly look forward to welcoming you back... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was only here for one night transiting through but booked the most expensive hotel I could find in Manilla to treat myself. As hotels go it was ok, but I expected more. The wifi was unreliable, my dessert was frozen and the entire menu in the restaurant on Level 21 was disappointing - pub fare at best.

Was this review helpful? Yes 1
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for providing your valuable and honest feedback. I regret to read that we did not exceed your expectations during your stay and on this occasion. We certainly take good note of your comments rest assured that the issues raised in your... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

From the minute we entered to check in, to when we checked out, the attention to detail all lobby staff had toward us was nothing less than impeccable. All staff were always very friendly, professional and keen to ensure your stay there was simply first class at all times. One of the best hotel experiences I have had in the... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear Guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for providing your constructive feedback and thank you for recognizing our Butler service and the value we provide through our service We are indeed delighted to read that you truly enjoyed our pool and your breakfast experience Thank you for promoting and being loyal to our Brand. We certainly... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed twice in the Pan Pacific Hotel and it oozes comfort, warmly, friendliness. The ambience being the Christmas/New Year period was uplifting. The staff or butlers are exceptionally helpful, very courteous and charmingly friendly. The room (Executive King I was upgraded upon arrival) was sumptuous. Very well appointed as was the en suite. I had a partial view... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
RMasselin, General Manager at Pan Pacific Manila, responded to this review

Dear valued Guest, Mabuhay! Thank you for electing to stay with us and for providing your valuable feedback. We are delighted to read that you truly enjoyed our New Year Celebration, our Spirit and our great value. the service provided by our Butlers and the modern comfort of our facilities. Rest assured that your comments have already been shared with... More 

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Additional Information about Pan Pacific Manila

Address: M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila > Malate
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pan Pacific Manila 4.5*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Orbitz, Booking.com, Expedia, Hotels.com, Cheap Tickets, HotelTravel.com, Despegar.com, Agoda, Asiatravel.com Holdings, Odigeo and Tingo so you can book your Pan Pacific Manila reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Manila Hotel Manila
Manila Pan Pacific
Hotel Style:
#1 Business Hotel in Manila
#1 Luxury Hotel in Manila
#2 Family Hotel in Manila
#2 Romantic Hotel in Manila

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