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All 103 Manila hotels

Sofitel Philippine Plaza Manila

5.0 of 5 Hotel   |   CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
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79%
Ranked #4 of 103 hotels in Manila
A recent review
4 of 5 stars Reviewed October 21, 2011
Des A Paris, France
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2,153 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sofitel Philippine Plaza Manila
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Paris, France
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 21, 2011

Stayed here last feb 2008. But every time I am in Manila, this is where I have my buffet breakfast and meet friends. Very good food and wide selection both breakfast and lunch. Well a bit expensive but it is luxurious. One can spend good on the pool which is enormous! rooms are spacious. Will definitely come back.

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! Thank you for your valuable feedback dated October 21, 2011 expressing recognition of your excellent experience here at Sofitel Philippine Plaza Manila. We strive to provide a superior experience for every guest therefore your feedback is very important to us. Your patronage is a vital part of our growth. And for... More

Sydney, Australia
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed October 16, 2011

Ok , the typhoon has been devastating for this hotel. They closed for two weeks to do repairs. On reopening - no spa, no gym, no spiral restaurant, no beauty shop. Worst of all no mention of this anywhere in the hotel lobby or rooms, just find out for yourself. The restaurant has been relocated to the lobby area with... More

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! Thank you for your valuable review. It is through feedback such as yours that enables us to improve the quality of our products and services. Please be assured that we are taking the appropriate measures to address the service issue on the booking in order to prevent future occurrence. We strive... More

Manila, Philippines
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed October 16, 2011

The good - - Their resort-style pool is the best in Manila. My kids enjoy swimming in the pool and playing in the playground while my wife and I enjoy the sunset of Manila Bay. :) - The rooms in their Club floor is well refurbished - Spiral Buffet is the best in Manila The bad - - The lobby... More

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! We are grateful to read that you had an overall enjoyable stay in our hotel and particularly appreciated the service of our staff and the luxurious food at the Spiral Restuarant. It is always encouraging for us to learn that our guests are satisfied with our services as it is what... More

A TripAdvisor Member
5 of 5 stars Reviewed October 15, 2011

This is actually my first stay in Sofitel and i can say that i really had a good time staying for a night with friends relax and enjoy the place. There so much thing to do in this place. Aside from the pool you will surely enjoy the view and the facilities. The people and staff are really nice and... More

Was this review helpful? Yes 2
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you very much for your kind feedback. We truly appreciate your taking the time to share your thoughts with us, and we are delighted that our services have pleased you. Each day, we do strive to provide only the finest experiences for our guests. We are proud to share your... More

Singapore
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 13, 2011

2 of us stay over 4 day and also rented 2 event rooms to host business meetings. First of all the check-in was painfully slow, and hotel staff was just standing around not offering to assist us. Offering of room service is always quite painful, I just want to make my room service after a long day of work and... More

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! On behalf of Sofitel Philippine Plaza, I would like to extend my deepest appreciation for sharing with us your excellent stay in our hotel. We are concerned with the satisfaction of all our guests and your feedback is of great value to us. It allows us to ensure and improve the... More

Utrecht, The Netherlands
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 10, 2011

5 star hotel with great facilities for anyone, and excellent service level. Ambiance very good. Poolgarden bordering sea. Spa best i have seen. Staff very friendly and helpfull. During typhoon hotel was evacuated because of power cut, but very professional staff and management made it almost a non-event. Located near congress center, and Malate area with many bars. Buisiness district... More

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you very much for your kind feedback. We truly appreciate your taking the time to share your thoughts with us, and we are delighted that our services have pleased you. Each day, we do strive to provide only the finest experiences for our guests. We are proud to share your... More

A TripAdvisor Member
1 of 5 stars Reviewed October 9, 2011

I would like to give that condition of sofitel in manila. actually my membership will be finish last week of this month so i make a schedul because i will renew of my membership. i've been to sofitel oct 5, wednsay but hotel closed. i was so shock because i couldn`t get any kind of information. i met a guard,... More

Was this review helpful? Yes 2
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you for having taken the time to share your experience at Sofitel. Your feedback is extremely important to us. We regret that you encountered some difficulty during the typhoon Pedring, and we apologise for any inconvenience this may have caused you. However, please rest assured that we have done everything... More

A TripAdvisor Member
1 of 5 stars Reviewed October 4, 2011

i did not even get to stay in the hotel. IT WAS FLOODED. The guests who checked in earlier were transferred to other hotel. I need to know when will i get my rebate since my account has already been debited to my credit card when i booked it.

Was this review helpful? Yes 2
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you for having taken the time to inform us of your experience in our hotel. Your feedback is extremely important to us. We regret that you encountered some difficulty during the typhoon. Sofitel takes pride in its standards of service excellence, and any lapse is always immediately looked into and... More

A TripAdvisor Member
4 of 5 stars Reviewed October 1, 2011

We had arrived and was greeted with absolute exceptional service and lovely staff. Our room was spotless and fresh. Room service meals were presented with pride and tasted delightful. Again, I must say ALL the staff were great. BUT! When we woke up on our first morning, there happen to be a cyclone passing through Manila. We decided to take... More

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila. We would like to express our sincere appreciation for your concern, interest and time taken to inform us of your experience during your stay with us. Please be reassured that the hotel follows international standards for safety and security. However, we are concerned to hear from you the issues and we... More

A TripAdvisor Member
5 of 5 stars Reviewed September 30, 2011

Accor did a good job renovating this property which was Westin for so many year but it never looked as beautiful as it is now the Sofitel Philippine Plaza so keep up the good work! Spiral and Le bar are nice outlets you will never get tired of and the Gym and Spa are the best in Metro Manila for... More

Was this review helpful? Yes 2
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! We sincerely appreciate you taking the time to inform us of your recent experience in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. We were very pleased to read that you had an... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(33)
  • Star hotel(27)
  • Spiral Restaurant(23)
  • Swimming pool(16)
  • Buffet breakfast(14)
  • Breakfast buffet(9)
  • Pool area(6)
  • Very good(6)
  • Excellent service(6)
  • Room service(5)

Additional Information about Sofitel Philippine Plaza Manila

Address: CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Philippine Plaza Manila 5*
Reservation Options:
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Also Known As:
Philippine Travel
Sofitel Manila
Accor Philippine Plaza Manila
Philippine Plaza
Hotel Philippine Plaza
Sofitel Philippines
Sofitel Philippine Plaza
Manila Sofitel
Westin Philippine Plaza

908 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Manila #3 Romantic Hotel in Manila #3 Luxury Hotel in Manila #4 Family Hotel in Manila #5 Business Hotel in Manila
Hotel Class
Official Description (provided by the hotel)
Sofitel Philippine Plaza Manila Hotel is a unique 5 star luxury hotel in Manila with a resort setting close to Mall of Asia, Manila Ocean Park, Intramuros, US Embassy, PICC and major tourist spots in the Philippines. Sofitel 5-star accommodation includes 609 rooms and suites boasting of balconies and spectacular views of world famous Manila Bay sunsets. ... more   less 
Number of rooms
609

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