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All 104 Manila hotels

Sofitel Philippine Plaza Manila

4.5 of 5 Hotel   |   CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
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Ranked #4 of 104 Hotels in Manila
A recent review
5 of 5 stars Reviewed March 16, 2012
eagles1994 Sydney, Australia
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2,330 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sofitel Philippine Plaza Manila
See the most recent reviews
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2012

i travel for my career i check into so many hotels i lose count but one hotel stands out for service friendliness and cleanliness the sofitel here in manila seriously all i do is travel and check in around this planet so i do know what i am talking about on all levels this hotel excels i truly believe you... More

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you very much for your kind feedback. We truly appreciate your taking the time to share your thoughts with us, and we are delighted that our services have pleased you. Each day, we do strive to provide only the finest experiences for our guests. We are proud to share your... More

Richmond
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2012

This is my second time in this hotel after coming back to the philippines. I was kinda dissappointed seeing the Spiral restaurant being closed. The rooms are clean, bed is soft and comfy, and room temps is fine. TV and cable sucks. Had difficulty turning it on and off and changing channels (also too few channels to choose from). Pool... More

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you for having taken the time to share your experience at Sofitel. Your feedback is extremely important to us. We regret that you encountered some difficulty with the TV and cable and we apologize for any inconvenience this may have caused you. Rest assured that the Department Head concerned has... More

California, Maryland
1 review
3 of 5 stars Reviewed March 15, 2012

This is my first time at sofitel philippines. The place was nice and people are welcoming. Could have been perfect except for some troubles me and my wife experienced. First, during our breakfast, some food are cold and doesn't taste nice. The area was too small and crowded. Second, the room was ok even if it looks kinda old and... More

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you for having taken the time to share your experience at Sofitel. Your feedback is extremely important to us. We regret that you encountered some difficulty during your stay with us, and we apologise for any inconvenience this may have caused you. Sofitel takes pride in its standards of service... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 15, 2012 via mobile

I stay every time i come to the Philippines. This time around was terrible! They charged me twice for my stay. I have tried to call and resolve the issue and I keep getting the run around. I have called several times and no one can help me. They keep telling me to call back another time. I left a... More

Was this review helpful? Yes 3
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you very much for your feedback, which was well received. We are truly concerned about your experience with us. Sofitel Philippine Plaza is highly committed to ensuring that the security standards and protocols are fully complied at all times. In light of this, could you please provide me with your... More

sydney
Top Contributor
65 reviews 65 reviews
59 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed March 14, 2012

My wife and I stayed here only one night. Stayed in a suite which was spacious and well appointed. Great swimming pool and gym facilities. Nice restaurants with good service. The hotel is well located in close proximity to the World Trade Centre. Everything you would expect from a Sofitel Would definitly stay here again.

Was this review helpful? Yes
A TripAdvisor Member
3 of 5 stars Reviewed March 14, 2012

For the second time this year I have stayed with this hotel. The cable reception is still terrible. Also you were repairing the former Spiral restaurant. You should atleast put a cover so that the dust from the ground would not go to the pool.

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! I would like to express my sincere appreciation for your concern, interest and time taken to inform us of your experience during your stay with us. We have taken serious note of your comment regarding the cable reception, however, I am pleased to inform you that we are currently in the... More

Manila, Philippines
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 14, 2012

We decided to stay here at the last minute after a wedding reception. They charged us nearly $200 for a room with old, worn out furniture and carpeting and an old box T.V. We had a rusty, dirty balcony to look out from too. The bathroom was old and quite small with a worn out, grimey, shower stall and sink... More

Was this review helpful? Yes 2
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you for having taken the time to share your experience at Sofitel. Your feedback is extremely important to us. We regret that you encountered some difficulty during your stay with us, and we apologise for any inconvenience this may have caused you. Sofitel takes pride in its standards of service... More

Auckland Region, New Zealand
Top Contributor
58 reviews 58 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 11, 2012

Well i figured after a long hard travel that I would treat us all to a bit of luxury I had already booked a standard room with an extra bed,but seeing the room I asked if they had something slightly larger,well for an extra NZD140 they gave us the suite no charge for extra bed two breakfasts per day worth... More

Was this review helpful? Yes 2
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! On behalf of Sofitel Philippine Plaza, I would like to extend my appreciation for sharing with us your excellent stay with our hotel. We were very pleased to read that you had an overall excellent stay with us and particularly value our hotel. We at Sofitel Philippine Plaza do not only... More

Contributor
16 reviews 16 reviews
8 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 10, 2012 via mobile

Due to our flight cancellation, we had to stay one night in Manila on March 2nd, we chose Sofitel Manila and booked very easily through Accorhotels.com just in Airport. We got a white Taxi to Hotel, it costs around 750 Peso. The hotel location is next to the ocean but you need to take a taxi where ever you want... More

Was this review helpful? Yes 2
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! Thank you for your valuable feedback dated March 10, 2012 expressing recognition of your excellent stay in our hotel. We strive to provide a superior experience for every guest therefore your feedback is very important to us. Your patronage is a vital part of our growth. And for that, we are... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(24)
  • Star hotel(23)
  • Spiral Restaurant(19)
  • Swimming pool(13)
  • Buffet breakfast(10)
  • Breakfast buffet(9)
  • Pool area(6)
  • Very good(6)
  • Room service(5)
  • Bay view(5)

Additional Information about Sofitel Philippine Plaza Manila

Address: CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Philippine Plaza Manila 4.5*
Number of rooms: 609
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Also Known As:
Philippine Travel
Sofitel Manila
Accor Philippine Plaza Manila
Philippine Plaza
Hotel Philippine Plaza
Sofitel Philippines
Sofitel Philippine Plaza
Manila Sofitel
Westin Philippine Plaza

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