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All 103 Manila hotels

Sofitel Philippine Plaza Manila

5.0 of 5 Hotel   |   CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
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Ranked #4 of 103 hotels in Manila
A recent review
3 of 5 stars Reviewed November 17, 2011
Eva Z Melbourne, Australia
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2,193 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sofitel Philippine Plaza Manila
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Melbourne, Australia
Top Contributor
53 reviews 53 reviews
52 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed November 17, 2011

My partner and I spent a night here after our vacation at Boracay and before we flew out of Manila back to Shanghai. It is a typical business-friendly hotel close to Philippines International Convention Center, SM Mall of Asia, and Baywalk. Great view from the room if you got an ocean view room and high up. Nice pools and garden.... More

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you for having taken the time to share your experience at Sofitel. Your feedback is extremely important to us. We regret that you encountered some difficulty during your stay with us, and we apologise for any inconvenience this may have caused you. Sofitel takes pride in its standards of service... More

A TripAdvisor Member
5 of 5 stars Reviewed November 16, 2011

we enjoyed our stay. the service is ok. the room is nice, clean, and spacious. good location near the mall ( mall of asia) restaurants, bars, etc.., nice pools, restaurants and spa. we like the Spiral restautrant. serve's different kinds of cuisines. the staffs are attentive and friendly. highly recommended. super thumbs up! =)

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you very much for your kind feedback. We truly appreciate your taking the time to share your thoughts with us, and we are delighted that our services have pleased you. Each day, we do strive to provide only the finest experiences for our guests. We are proud to share your... More

Jacksonville, North Carolina
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2011

Not bad but room is not big enough. I had upgraded but when we checked, there's none available. I booked one month ahead before the event but I still didn't get the room I wanted. Nonetheless, it was a nice hotel. Thank you.

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! It has been our pleasure to be of service to you and to your colleagues. On behalf of Sofitel Philippine Plaza, I would like to thank you for sharing with us your excellent stay with our hotel. Your patronage and suggestion are a vital part of our growth. And for that,... More

Lone Tree, Colorado
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 16, 2011

Just returning. Stay any place else. They are under construction so lots of noise when trying to sleep during day time hours. They "upsold" us on arrival, then didn't have rooms available. No wifi in the rooms - you must use a common areas. strong smell of varnish in the hallways Poor conditon - Had to call someone to fix... More

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you for having taken the time to share your experience at Sofitel. Your feedback is extremely important to us. We regret that you encountered some difficulty during your stay with us, and we apologize for any inconvenience this may have caused you. Sofitel takes pride in its standards of service... More

Wollongong, Australia
Contributor
19 reviews 19 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 14, 2011

We stayed at the Sofitel for 3 nights on our way back from boracay. We were very happy to be upgraded on check-in to a suite. Kept very clean by friendly housekeeping staff...thank you. Very roomy with fantastic Bay and city views. Loved the pool area The breakfast was not good value and confusing as to what was different about... More

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila. On behalf of Sofitel Philippine Plaza Manila, I would like to thank you for choosing our hotel as your accommodation choice during your recent stay at Manila. We are most concerned with the satisfaction of all our guests and your feedback is of great value to us. It allows us to... More

Manila Philippines
Top Contributor
243 reviews 243 reviews
104 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed November 14, 2011

stayed 4 nights in this hotel to accompany my spouse who attended a convention, am actually interested to find out what happened after seeing on television that a freak flash flood caused by a typhoon entered its property few months back.. and im delighted to found out that it seems not much has changed, and it has recovered well, although... More

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest: Bonjour from Sofitel Philippine Plaza Manila! We sincerely appreciate you taking the time to inform us of your recent experience in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. We were very pleased to read that you had an... More

Manila
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2011

Rooms were sparkling clean. There was virtually no disturbance as the hotel is far away from road traffic. The balcony view is good and offers both Manila Bay and city views. Food was awesome and gastronomic. The only puzzling matter is that the breakfast buffet is not located at Spiral. I really don't know if Spiral Cafe is under renovation... More

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! On behalf of Sofitel Philippine Plaza, I would like to extend my deepest appreciation for sharing with us your excellent stay in our hotel. We are grateful to read that you had an overall excellent stay in our hotel and particularly appreciated the service of our staff and the sumptuous food... More

Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 11, 2011

The hotel is very nice. Located relatively close to airport, it avoids you from infamous traffic jams of the city. Two beautiful Filipinas welcome you on arrival. Check-in was standard which took about 5 minutes. Rooms are spacious and very well laid. Bathroom are plush. The restaurant is very big and has a really big selection. It takes a while... More

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! We would like to thank you for taking the time to inform us of your experience in our hotel. We were very pleased to read that you appreciate all the luxurious amenities and food at Sofitel Philippine Plaza . Your kind words are most gratifying and have been shared with the... More

Manila, Philippines
1 review
1 of 5 stars Reviewed November 10, 2011

It was a horrible stay at Sofitel. At exactly 4AM I called the operator and requested for an extra pillow and blanket because my baby's milk spilled on it. I called the operator after 10minutes and she told me to wait and the housekeeping on duty is on his way, I waited after 5 minutes I called again the operator... More

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! We would like to thank you for choosing our hotel as your accommodation choice for your stay last November 2011. We have taken note of your comment regarding the service of our staff. Rest assured that this has been addressed to avoid similar incident from happening again. We sincerely appreciate you... More

Las pinas
1 review
4 of 5 stars Reviewed November 10, 2011

All i can say is wow! Went with my family during the long weekend for a much deserved break. Tried to get a single bed with a view of the pool but was told by the female receptionist that it was not available at thtat time. She tried offering me another room for a higher price but we were already... More

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you for having taken the time to share your experience at Sofitel. We strive to provide a superior experience for every guest therefore your feedback is very important to us. Your kind words has not only boosted the confidence of the team, but renewed the enthusiasm and zest for the... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(32)
  • Star hotel(25)
  • Spiral Restaurant(22)
  • Swimming pool(15)
  • Buffet breakfast(12)
  • Breakfast buffet(9)
  • Very good(6)
  • Pool area(6)
  • Excellent service(5)
  • Room service(5)

Additional Information about Sofitel Philippine Plaza Manila

Address: CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Philippine Plaza Manila 5*
Reservation Options:
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Also Known As:
Philippine Travel
Sofitel Manila
Accor Philippine Plaza Manila
Philippine Plaza
Hotel Philippine Plaza
Sofitel Philippines
Sofitel Philippine Plaza
Manila Sofitel
Westin Philippine Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Manila #3 Luxury Hotel in Manila #3 Romantic Hotel in Manila #4 Business Hotel in Manila #4 Family Hotel in Manila
Hotel Class
Official Description (provided by the hotel)
Sofitel Philippine Plaza Manila Hotel is a unique 5 star luxury hotel in Manila with a resort setting close to Mall of Asia, Manila Ocean Park, Intramuros, US Embassy, PICC and major tourist spots in the Philippines. Sofitel 5-star accommodation includes 609 rooms and suites boasting of balconies and spectacular views of world famous Manila Bay sunsets. ... more   less 
Number of rooms
609

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Sofitel Philippine Plaza Manila and other travelers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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