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Sofitel Philippine Plaza Manila

Travelers' Choice award winner
5.0 of 5
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CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
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Sofitel Philippine Plaza Manila
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Ranked #3 of 105 Hotels in Manila
A recent review
5 of 5 stars Reviewed July 18, 2013
beep_tan Dagupan, Philippines
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sofitel Philippine Plaza Manila
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Dagupan, Philippines
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 18, 2013 via mobile

stayed here for a national dealers meeting. Is an old hotel that is now under a French chain of hotels. filipino and French service which is great. five star. buffet at the spiral is amazingly superb. breathtaking manila bay sunset

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay! We thank you for taking the time to share your Magnifique stay with us and with the travellers of Trip Advisor. We are very pleased to hear that you enjoyed the vast selection of food at Spiral. The new Spiral is divided into 21 dining ateliers. In France, an atelier is an artist’s special workshop,... More 

Pasay city
1 review
5 of 5 stars Reviewed July 18, 2013

Our stay at your hotel is an excellent moment for my family to enjoy precious moments together. This is not the first time we spend our weekend at your hotel and we really enjoyed it. My daughter really had a wonderful time at your swimming pool..... Keep up the good service... Mabuhay kayo... Special mention is the excellent hospitality of... More 

Review collected in partnership with Accorhotels.com

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Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay! We are delighted to know that you had an excellent stay with us. We strive to provide superior levels of service to all guests; therefore your feedback is very important to us. Your kind words regarding the hotel and our services will be forwarded to the rest of the team, I am sure that everyone... More 

Copenhagen, Denmark
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 17, 2013

we stay here jus 1night but we realy dissapointed.we check in late but toke us to long to wait for our check in, expensive hotel no wifi in room need to pay 15$, luxury hotel without no wifi for the guest need to go to lobby and lobby has only to sofa.think about if they more than ten guest waiting... More 

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay! We regret that your experience did not meet your expectations. We have taken note of your feedback and the Department Heads concerned has been informed. In regards to complimentary use of the internet, we do have a lot of great packages to choose from wherein internet is a part of the entitlement that you can... More 

Miami, Florida, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 14, 2013

A wonderful place to stay. Service, location, facilities are all great. The swimming pool here is very good too. The range of restaurants and bars offer lots of choice. Don't miss watching the sunset at the pool side bar on the beach. Staff are very friendly especially The Guest Service Manager Grace she is very professional and accommodating. Robert the... More 

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay! It is wonderful to hear that you had a great stay with us and thank you for sharing this review with the other travellers of Trip Advisor. Here at Sofitel, we always strive to provide excellent quality services to our guests and your kind words regarding our Ambassadors, Grace, Robert and Cez will definitely encourage... More 

Hotel Review Summarization

What travelers say

  • Star hotel(13)
  • Very nice(12)
  • Spiral Restaurant(10)
  • Breakfast buffet(8)
  • Pool area(6)
  • Swimming pool(6)
  • Room service(4)
  • Buffet breakfast(3)
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