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All 103 Manila hotels

Sofitel Philippine Plaza Manila

5.0 of 5 Hotel   |   CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
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79%
Ranked #4 of 103 hotels in Manila
A recent review
3 of 5 stars Reviewed March 20, 2012
Rowbav Melbourne, Australia
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2,135 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sofitel Philippine Plaza Manila
See the most recent reviews
San Francisco, California
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 20, 2012

Your hotel rooms ares spacious ,, great views with ocean breeze and balcony for drinking in the evening....... But i think responding to every comment review is too much. Time is better spent on other matters... and many reviews can be B/S... More importantly ,,, Y has the buffet gone from around 1700 pesos in 2010 to 3,000 pesos when... More

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you for having taken the time to share your experience at Sofitel. Your feedback is extremely important to us. We regret that you encountered some difficulty during your stay with us, and we apologise for any inconvenience this may have caused you. Sofitel takes pride in its standards of service... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 17, 2012 via mobile

Our experience here was very relaxing from the day we arrived. The buffet and alacarte menus leave nothing out. The rooms are all 5 star. It is a great place to stay before or after a long plane ride.

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you very much for your kind feedback. We truly appreciate your taking the time to share your thoughts with us, and we are delighted that our services have pleased you. Each day, we do strive to provide only the finest experiences for our guests. We are proud to share your... More

A TripAdvisor Member
3 of 5 stars Reviewed March 16, 2012

Hi! Thank you for giving me a chance to give my comments though it generally did not meet my expectations being in one of the famous hotels here in Manila, being in a luxury hotel and being where my favorite buffet is. aupposedly but it is still closed for renovation...Sorry to say but both my husband and I are expecting... More

Was this review helpful? Yes 2
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! Thank you for your valuable review. It is through feedback such as yours that enables us to improve the quality of our products and services. It is with sincere regret that we note your dissatisfaction during your stay with us. The experience you have been through does not in any way... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2012

i travel for my career i check into so many hotels i lose count but one hotel stands out for service friendliness and cleanliness the sofitel here in manila seriously all i do is travel and check in around this planet so i do know what i am talking about on all levels this hotel excels i truly believe you... More

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you very much for your kind feedback. We truly appreciate your taking the time to share your thoughts with us, and we are delighted that our services have pleased you. Each day, we do strive to provide only the finest experiences for our guests. We are proud to share your... More

Richmond
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2012

This is my second time in this hotel after coming back to the philippines. I was kinda dissappointed seeing the Spiral restaurant being closed. The rooms are clean, bed is soft and comfy, and room temps is fine. TV and cable sucks. Had difficulty turning it on and off and changing channels (also too few channels to choose from). Pool... More

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you for having taken the time to share your experience at Sofitel. Your feedback is extremely important to us. We regret that you encountered some difficulty with the TV and cable and we apologize for any inconvenience this may have caused you. Rest assured that the Department Head concerned has... More

California, Maryland
1 review
3 of 5 stars Reviewed March 15, 2012

This is my first time at sofitel philippines. The place was nice and people are welcoming. Could have been perfect except for some troubles me and my wife experienced. First, during our breakfast, some food are cold and doesn't taste nice. The area was too small and crowded. Second, the room was ok even if it looks kinda old and... More

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you for having taken the time to share your experience at Sofitel. Your feedback is extremely important to us. We regret that you encountered some difficulty during your stay with us, and we apologise for any inconvenience this may have caused you. Sofitel takes pride in its standards of service... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 15, 2012 via mobile

I stay every time i come to the Philippines. This time around was terrible! They charged me twice for my stay. I have tried to call and resolve the issue and I keep getting the run around. I have called several times and no one can help me. They keep telling me to call back another time. I left a... More

Was this review helpful? Yes 3
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay from Sofitel Philippine Plaza! Thank you very much for your feedback, which was well received. We are truly concerned about your experience with us. Sofitel Philippine Plaza is highly committed to ensuring that the security standards and protocols are fully complied at all times. In light of this, could you please provide me with your... More

sydney
Top Contributor
59 reviews 59 reviews
54 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed March 14, 2012

My wife and I stayed here only one night. Stayed in a suite which was spacious and well appointed. Great swimming pool and gym facilities. Nice restaurants with good service. The hotel is well located in close proximity to the World Trade Centre. Everything you would expect from a Sofitel Would definitly stay here again.

Was this review helpful? Yes
A TripAdvisor Member
3 of 5 stars Reviewed March 14, 2012

For the second time this year I have stayed with this hotel. The cable reception is still terrible. Also you were repairing the former Spiral restaurant. You should atleast put a cover so that the dust from the ground would not go to the pool.

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour from Sofitel Philippine Plaza Manila! I would like to express my sincere appreciation for your concern, interest and time taken to inform us of your experience during your stay with us. We have taken serious note of your comment regarding the cable reception, however, I am pleased to inform you that we are currently in the... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(33)
  • Star hotel(27)
  • Spiral Restaurant(24)
  • Swimming pool(17)
  • Buffet breakfast(15)
  • Breakfast buffet(9)
  • Pool area(6)
  • Excellent service(6)
  • Very good(6)
  • Room service(5)

Additional Information about Sofitel Philippine Plaza Manila

Address: CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Philippine Plaza Manila 5*
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Also Known As:
Philippine Travel
Sofitel Manila
Accor Philippine Plaza Manila
Philippine Plaza
Hotel Philippine Plaza
Sofitel Philippines
Sofitel Philippine Plaza
Manila Sofitel
Westin Philippine Plaza

918 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Manila #3 Romantic Hotel in Manila #3 Luxury Hotel in Manila #4 Family Hotel in Manila #5 Business Hotel in Manila
Hotel Class
Official Description (provided by the hotel)
Sofitel Philippine Plaza Manila Hotel is a unique 5 star luxury hotel in Manila with a resort setting close to Mall of Asia, Manila Ocean Park, Intramuros, US Embassy, PICC and major tourist spots in the Philippines. Sofitel 5-star accommodation includes 609 rooms and suites boasting of balconies and spectacular views of world famous Manila Bay sunsets. ... more   less 
Number of rooms
609

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