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Sofitel Philippine Plaza Manila

Travelers' Choice award winner
5.0 of 5
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CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
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1 room 1 adult
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Sofitel Philippine Plaza Manila
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3,325 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Philippine Plaza Manila
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Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

My husband is leaving for work for two months so We have decided to celebrate our early valentine's celebration. We wanted it to be special so we booked a night at sofitel Philippines plaza. We are not satisfied on our stay. The room was hot, we couldn't sleep because the air conditioning is not working. We waited for it to... More 

Helpful?
1 Thank Jhoanna P
Philippines
1 review
4 of 5 stars Reviewed 6 days ago NEW

The best place to watch the sunset is by the airbeds set up near Manila Bay. Surprisingly, there was no putrid smell. Good job to whoever was able to take care of that. DON'T SKIP BREAKFAST! It's going to be one of the highlights of your stay there. If you're able to try all of the food being served there,... More 

Helpful?
Thank Toni C
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Toni C, Bonjour Mabuhay! Thank you for your great comments of the facilities and services that we are providing as it will be very valuable to the TripAdvisor community. It is with pride to know that you have been delighted of Spiral’s finest selections of food. Rest assured that your compliments will be shared with the rest of our... More 

CA,USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Spiral crews are definitely an asset to your company.We had an excellent service.Fernand, Emmanuel , and all the waiters ,Tao guy Richard. Etc gave us excellent service.will recommend to our friends and relatives

Review collected in partnership with this hotel

Helpful?
1 Thank evelyn284
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear evelyn284, Bonjour Mabuhay! Thank you for your comments posted on TripAdvisor. Your appreciation of the services rendered by our ambassadors Fernand, Emmanuel and Richard is truly a joy to hear. We are glad that you’ve had a wonderful time discovering Spiral’s buffet selections. We look forward to another Magnifique encounter with you in the future. Kind Regards, Michelle Serania... More 

Manila, Philippines
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We always enjoy going to Sofitel, especially during Christmas, because it is very kid-friendly. There are a lot of places and activities to keep them occupied. Aside from the pool, which is always a hit, they have a Christmas village where you can buy treats and toys. Smaller kids will enjoy the Activity tent and play ground. And of course,... More 

Review collected in partnership with this hotel

Helpful?
Thank ayanna5287
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear ayanna5287, Bonjour Mabuhay! Thank you for taking the time to share your comments concerning your stay. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Thank you for complementing our hotel and staff. We... More 

Manila, Philippines
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Registration at the front desk for check-in and check-out were swift despite the big volume of guests from SPEX and other guests. Usherettes were attentive to direct guests to the elevator or wherever the guests seems to be lost. Wondering how come the have the same theme in 2014 and 2015. Though I was amused to walk around the christmas... More 

Helpful?
Thank viv298573
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear viv298573, Bonjour Mabuhay! Thank you for writing your feedback on TripAdvisor. Your comment about the hotel. We are delighted to hear that you had a Magnifique Christmas at the Sofitel Manila.Such feedback is certainly what makes all our hard work worthwhile and is a source of encouragement and motivation for everyone. We all very much look forward to welcoming... More 

Manila, Philippines
1 review
4 of 5 stars Reviewed 1 week ago NEW

Sofitel did not disappoint. The lobby was so festive. The people at the front desk were welcoming despite the busy season. Room was great. I enjoyed the pool with my niece, my brother and and my sister-in-law while my mom took advantage of relaxing by the pool. Looking forward to coming back during the holidays.

Review collected in partnership with this hotel

Helpful?
Thank Lyra O
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Lyra O, Bonjour Mabuhay! Thank you for your positive feedback regarding your recent stay with us. We are very pleased to know that you had a really nice stay and particularly had an enjoyable time at the outdoor areas of the hotel. Our ambassadors are committed to providing our guests with the utmost quality service; rest assured that your... More 

Manila
1 review
4 of 5 stars Reviewed 1 week ago NEW

It has facilities to help one relax in the concrete jungle that is Manila. The pool and Spiral is enough to keep one satisfied. Rooms are spacious enough to accommodate more than 1 child. It needs updating, though. Cabinets, lamps and tables show signs of wear and tear. When you request something from Housekeeping, they make it a point to... More 

Review collected in partnership with this hotel

Helpful?
Thank CatCE
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear CatCE, Bonjour Mabuhay! The TripAdvisor community will definitely find your review very useful and we thank you for providing it. Our interactive restaurant, Spiral serves cuisines from different parts of the world and is masterfully prepared right before your very eyes in our dining ateliers. The sumptuous dishes are a definite treat for the food lovers. We are glad... More 

Ho Chi Minh City, Vietnam
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

You will see an amazing lobby different than others active and Lively. All rooms have a bay view and you can ask for a pool view too. Executive Floor Lounge Is a true relaxing experience and for business too. The gym is one of the best equipped ever with Very interesting varieties . The spa is big and offers excellent... More 

Review collected in partnership with this hotel

Helpful?
Thank AkoPeb
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear AkoPeb, Bonjour Mabuhay! We are delighted to hear that you had an excellent stay with us and that you truly enjoyed the dining experience in Spiral. Thank you for commending hotel's amazing lobby, Sofit gym, Le Spa, Vietura and spacious room. We appreciate that you have taken the time to share your Magnifique experience with us and to the... More 

Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It has been 7 years since my last visit to this hotel resort. Situated at the coast of Manila, it offers guest a fantastic view of the sea and the scenery during sunset is just beautiful. On wonder most guest prefers to sit by the balcony during the evening time. The hotel deserve the 5 star rating it is given.... More 

Helpful?
Thank Sky_Traveller2000
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Sky_Traveller2000, Bonjour Mabuhay! We would like to thank you for expressing recognition on your exceptional dining experience in our hotel. We are very delighted that our services have pleased you and that it made your stay with us a great one. Thank you for taking my suggestion and for commending Spiral and mostly Le Bar. Certainly, we are always... More 

Nicosia, Cyprus
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

One of the best hotels in Manila. The Japanese Emperor was also staying there at the same time with us. We had small security issues because of this but it was no big deal. The hotel has amazing breakfast and bar by the pool. The massage at the spa was great as well. I enjoyed my stay and couldn't ask... More 

Helpful?
Thank Alp K
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Alp K, Bonjour Mabuhay! We are very pleased to know that you had an pleasant stay with us. It is our aim to provide our guests with the Magnifique and utmost quality products and services. Your satisfaction is our greatest reward. Your comments will definitely boost the confidence of our staff as we continuously strive for excellence. It would... More 

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