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Sofitel Philippine Plaza Manila

Travelers' Choice award winner
5.0 of 5
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CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
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Sofitel Philippine Plaza Manila
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Ranked #4 of 105 Hotels in Manila
A recent review
5 of 5 stars reviewed 2 days ago
AshishMurjani Singapore, Singapore
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were very well welcomed and conveniently checked-in into the Club floor - all done in 8-10mins. The hotel boasts a great property with alot to offer from the gym, to the a gymboree for kids, to So Spa, a beach-type front, the SPIRAL restaurant and great people! The Club floor staff were ALL very very warm and always ready... More 

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London, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We decided to visit Manila bay which included the largest mall in Asia. Near the SM mall is Sofitel which has the reputation of being a 5 star hotel. This used to be a Sheraton hotel (Starwoods) for over 20 years. On our arrival we checked to see whether they had a room for 2 nights, unfortunately they could only... More 

Was this review helpful? Yes 1
Cebu
1 review
5 of 5 stars Reviewed 4 days ago NEW

Sofitel never fails. We love the ambiance, food, service, smell of the corridors! The only comment that I have is the frequent visit of housekeeping to our room. In a span of 3 hours, someone knocked on the door 4 times.

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Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear trumpet c, Bonjour Mabuhay! We would like to extend our great appreciation of the great comments you have shared to Trip Advisor community regarding our ambiance, food, service and smell of the corridors. Your comments are valuable to us as this show us the areas we are doing great and helps us focus on areas we can improve. Rest... More 

Luzon, Philippines
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything was perfect the moment we step foot right in front of the hotel. The staffs are very well accommodating and very attentive. Choice of food I must say was great. Been here couple of times but this time together with my partner :)

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Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Janz Cindy R, Bonjour Mabuhay! We are delighted to have been able to serve you in the most pleasurable way during your frequent stays. Sofitel strives to impart consistent and authentic service towards all of our guests as they are our topmost priority. It is our aim for all of our guests to experience a Magnifique moment in our... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

It's excellent and amazing hotel the ambience is relaxing and the staff are friendly and very polite. The beautiful pool is awesome and I really like it here comfortable and luxurious hotel. Difinetly recommend it. The Spa is soo good and my daughter hasher nail done excellence and very friendly service, love it.

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Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear jhunnaramyprincess, Bonjour Mabuhay! We are grateful for your warm compliments about your stay in our hotel. We are pleased to know that you appreciated the excellent and friendly and polite service of our ambassadors. Thank you for recognizing our lagoon shaped pool. It is a delight to learn that you enjoyed your experience at Le Spa and your daughter... More 

Hundested, Denmark
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent 4 star hotel near the Airport and Mall of Asia. Casino and great swimming pool with a view of Manila bay. Very good buffet for lunch and dinner. It is my favorite hotel when in Manila. Fantastic and friendly service

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Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Steen M, Bonjour Mabuhay! Thank you for your positive feedback. We are glad that you had an excellent experience during your recent stay in Sofitel Philippine Plaza Manila. Our hotel is strategically located where you can witness the astonishing view of the famous Manila Bay. With a resort-like ambiance and lagoon-shaped pool, our hotel is also a perfect getaway... More 

Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel must rate as one of the best in the Philippines. Location, service, food and personal attention were fantastic. I would recommend it to all travelers including families. The only downside were the expense of add-ons such as room wifi

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Peter H, Bonjour Mabuhay! We would like to extend our deepest appreciation for sharing with us and the TripAdvisor community about your excellent stay. We are very pleased to know that you had a perfect stay and you regard us as one of the best hotels among the hotels you have visited. Thank you for acknowledging our strategic location,... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a beautiful hotel, the foyer is exquisite. The pool and grounds are beautiful. The staff are lovely, but some of them look exhausted. The restaurants buffet is overpriced. The food was decent, but nothing outstanding. The mosquito net/curtains in the rooms could do with a wash too. Also, the walls are very thin so you can hear everything.... More 

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Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear imalittlefish, Bonjour Mabuhay! We sincerely appreciate you taking the time to inform us of your experience in Sofitel Philippine Plaza. It is our pleasure to read that you had a memorable stay with us. And that you were very much pleased with the resort-type lagoon shaped pool with a perfect overlooking view of Manila Bay and also to our... More 

Istanbul, Turkey
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

i really liked this hotel . It is not so far away from airport but because of the Manila trafiic , it took time . (45 min) Hotel is nearby the shore and and has the outdoor pool . Breakfast is so lovely , so rich and fresh . You can find any kind of breakfast styles in .( western... More 

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Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear werop-tk, Bonjour Mabuhay! Thank you sharing your experience with the Trip Advisor community. We are humbled to know that you enjoyed our room facility with the complimentary internet, smoking bar, and laggon-shaped pool. It is with joy to read that you had a wonderful dining experience in our very own Spiral buffet, which offers a wide range sumptuous food... More 

Winnipeg, Canada
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this hotel spells luxury and elegance! Would I recommend it? Definitely!!!!!! Service 100% excellent, Food -100% delicious, Rooms - 100% BEAUTIFUL.... :) They have a 7 station buffet restaurant - Spiral .... food taste? oh so delish!!! You get what your money's worth! Security? You feel so secured. Even the lifts have card keys. Travelling with kids? No... More 

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear MimaiDiaz, Bonjour Mabuhay from Sofitel Philippine Plaza Manila! Thank you for sharing about your Magnifique Stay with the TripAdvisor community. Your feedback helps us to maintain and develop our products and services to provide our guests with outmost satisfaction. Rest assured that your encouraging words have been passed on with the entire team. It has always been Sofitel’s aim... More 

Hotel Review Summarization

What travelers say

  • Star hotel(13)
  • Very nice(12)
  • Spiral Restaurant(10)
  • Breakfast buffet(8)
  • Pool area(6)
  • Swimming pool(6)
  • Room service(4)
  • Buffet breakfast(3)
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Bathroom (8)
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Other (18)
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