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All 101 Manila hotels

Sofitel Philippine Plaza Manila

4.5 of 5 Hotel   |   CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
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Ranked #3 of 101 hotels in Manila
A recent review
4 of 5 stars reviewed 2 days ago
SMILEY69B Quezon City, Philippines
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1,968 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed yesterday NEW

The pool was nice ! The kids loved it. From 2 feet to 8 feet! Divided by sections. The slide looks risky. They need to redo and make a better safer design for the pool slide. Staff service is very good. Food was very good. The lobby had poor lighting. Its brown many wood feel. I would suggest for them... More

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Quezon City, Philippines
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I made new friends My wife and I stayed in Sofitel Hotel for 3-nights and 4-days and the experience was really worth it. I admire the well polished and friendly behavior of hotel's staff, from check-in until check-out. Almost all have an inviting smile and service to offer, from their Managers down to their security guard. Unlike in some local... More

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Manila, Philippines
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Operator which handles the phone calls of every guest who calls from the outside line were very nicely trained. I asked a couple of different questions and the operator was able to answer all my queries including available dates when I can book, standard check-in policies, procedures, and even incidental deposit infos. I would like to commend the guy who... More

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay! We appreciate that you took the time in sharing with us your recognition for the service rendered by our ambassador. It is a delight to know that our team takes every effort to ensure that guest request and demands are met or even exceeded. Thank you for your feedback. This will certainly drive the rest... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked two rooms on April 17. Our party consists of three adults and two children. The check-in lines were long because of the peak season. It took us well over 30 minutes but staff was on hand offering free cookies during the wait. Sofitel plays to its strengths and tries its best to mask some weak points. The buffet... More

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Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay! It is always a delight for us to hear from our guests who have taken the time to compliment our efforts. We are very pleased to know of your excellent experience at our hotel and also your appreciation for the services we provide. Some of the best features of the hotel are the famous lagoon-shaped... More

Makati, Philippines
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our stay last April 17-19, 2014 was excellent. The activities for my son (2 years old) was really fun and he enjoyed all the games prepared. He loves the pool and all the attendant. Considering the hotel was fully booked, I never felt unattended and unwelcome. I was also impressed with the club floor service and food (selection of beverage... More

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Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay! We take pride in making each guest experience a memorable one. Ensuring utmost comfort and satisfaction is essentail for every guest, especially the children. The hotel offers different child-friendly activities and areas wherein our little ones can take time to enjoy while the adults take time to relax and unwind. We are glad to know... More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Lovin our stay at Sofitel except for the gymboree. The staff was always leaving. We stayed by the poolside from 9am till 2pm because the kids loved the pool so much. Mom & I love the poolside service given by Janine, Thea and Ryan.Two thumbs up!

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay! We are pleased to know of your great stay and your appreciation for the great service rendered by Janine, Thea and Ryan. Thank you for your commendations, this will certainly motivate them to strive even harder for excellence. It is also a delight to know that your children really enjoyed their stay with us particularly... More

Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was up to standards, very relaxing and with a nice view of the bay area. They used to have nicer toiletries but for some reason, switched to a different one. The room itself is very cozy and actually not that expensive comparatively. The food is superb, as always, with a variety of choices. Enjoyed my stay --- as... More

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay! We are glad to know that you had a nice stay with us and particularly enjoyed the food selections we have at our food and beverage outlets. However, we regret to know that not everything was to your satisfaction. Rest assured that we are looking into the points you have raised to develop ways on... More

Anchorage, Alaska
1 review
5 of 5 stars Reviewed 4 days ago NEW

Best hotel in Manila. Very friendly staff. The snaps bar which is open 24/7 has tasty food and the atmosphere is always pleasant. The check-in desk has almost no waiting and the staff is very good at remembering you if you have stayed in the hotel before. I would recommend this hotel to everyone I meet

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Valued Guest, Bonjour Mabuhay! Thank you for sharing your feedback with us. We are very pleased to know that you consider us to be the best hotel in Manila. And it is much more delightful to know that your experience was made excellent through the friendly service rendered by our ambassadors. Your compliments will be shared with the team... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(38)
  • Star hotel(34)
  • Spiral Restaurant(30)
  • Swimming pool(23)
  • Buffet breakfast(17)
  • Breakfast buffet(9)
  • Excellent service(9)
  • Really good(7)
  • Pool area(6)
  • Very good(6)

Additional Information about Sofitel Philippine Plaza Manila

Address: CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Manila
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Manila
#3 Romantic Hotel in Manila
#3 Business Hotel in Manila
#4 Family Hotel in Manila
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Philippine Plaza Manila 4.5*
Official Description (provided by the hotel):
Sofitel Philippine Plaza Manila Hotel is a unique 5 star luxury hotel in Manila with a resort setting close to Mall of Asia, Manila Ocean Park, Intramuros, US Embassy, PICC and major tourist spots in the Philippines. Sofitel 5-star accommodation includes 609 rooms and suites boasting of balconies and spectacular views of world famous Manila Bay sunsets. ... more   less 
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Also Known As:
Philippine Travel
Sofitel Manila
Accor Philippine Plaza Manila
Philippine Plaza
Hotel Philippine Plaza
Hotel Philippine
Sofitel Philippines
Sofitel Philippine Plaza
Manila Sofitel
Westin Philippine Plaza

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