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Sofitel Philippine Plaza Manila

Travelers' Choice award winner
5.0 of 5
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CCP Complex, Roxas Boulevard, Manila, Luzon 1300, Philippines
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Sofitel Philippine Plaza Manila
Best prices for: 1 room 1 guest
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Ranked #3 of 103 Hotels in Manila
A recent review
5 of 5 stars reviewed 2 days ago
rant033 San Fernando, Philippines
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2,757 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for 3 nights and enjoyed it very much. The food and service were wonderful. The hotel is in very good condition with a few minor exceptions but for Manila I think it is the best you can get. I would not say this is a good location if you are traveling on business as it... More 

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear DNver, Bonjour Mabuhay! Sofitel Manila is always delighted to receive excellent feedback from our beloved guests. Your comments have not only boosted the confidence of our team, but also helped us to determine which areas we should maintain. We are committed to providing our guests with the utmost comfort and satisfaction; which is why your insights regarding our products... More 

Amsterdam, The Netherlands
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It is always a pleasure to stay at this extra ordinairy hotel! Good facilities and great pool. Good rooms and delicious breakfast buffet! This time the only unpleasant experience was the wind blowing bad smell from sea/Manila bay towards the hotel.

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Robert X, We would like to thank you for sharing your experience in your recent visit to Sofitel Philippine Plaza Manila. Our hotel takes pride in having a unique lagoon-shaped swimming pool and a resort-like ambiance. Furthermore, the hotel has the well known Spiral which is divided into 21 dining ateliers. We at Sofitel Philippine Plaza Manila always ensure... More 

Tarneit, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel to stay when in Manila. The room was great but not facing the bay. The staff were excellent and could not praise them high enough. The pool and facilities were top notch and as for Spirals restaurant buffet it caters for every ones taste and highly recommend. Overall our 4 night stay there was very enjoyable and relaxing... More 

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Paul P, Bonjour Mabuhay! Thank you for choosing to stay with Sofitel Philippine Plaza Manila during your recent visit to Manila and for sharing your experience with us. We are pleased to know that you enjoyed your buffet breakfast at our Spiral restaurant. Every atelier in Spiral is indeed bound to satisfy any craving. Your comments are most gratifying... More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Been there for a family activity purposes. We did not stay there, but every day we go to this luxurious hotel for a swim. Because my aunt and uncle invited us, so why not? :) So, it is my FIRST time to enter that kind of 5 star hoteL. And I was like "Ow-em-gee". It is really was AMAZIIIING! The... More 

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Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear chinita19, Bonjour Mabuhay! Your appreciation of our services left a smile on our face. We are glad that you have enjoyed our facilities especially the pool and ice cream. We highly recommend you try lunch and dinner in Spiral for a whole new experience. We hope to once again serve you with the rest of your family and provide... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night as an airport stopover before an early flight to Boracay. Not having visited Manila before, a priority was a safe pre-booked airport transfer. On arrival was upgraded as 'guest of the day' to a seafront room, free cocktails and pre dinner snacks (and would have enjoyed breakfast if we hadn't had to rush off for... More 

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Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear AC68450, Bonjour Mabuhay! Thank you very much for taking time to share how your experience turned from an ordinary stopover to being our Guest of the Day. It is great to know that you have been delighted with amenities and services of Sofitel Philippine Plaza. This has been shared to them and they were very much happy to have... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We stayed at the sofitel for two nights/three days. First off the grounds are pretty and very well kept, the appearance on the outside is spot on. However check in was challenging. We were greeted by a very nice staff member but quickly learned they did not have a room that we had for ready and attempted to place us... More 

Was this review helpful? Yes 3
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Michelle M, Bonjour Mabuhay! It is with much disappointment to learn that your recent stay with us was not to your expectations. Here at Sofitel Manila, we strive to provide all of our guests with the utmost comfort and satisfaction possible in order to create a magnifique memory worth remembering. Your comments are catalyst to our continued pursuit for... More 

QC
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

One of the main reason we went and stayed in Sofitel with our kids (6yrs old and 4yrs old) is because of their swimming pool and their slide (checked photos on Agoda), needless to say its SUMMER TIME! Upon check in we were reminded that late check out will incur charges (they have a pricelist of charges based on the... More 

Was this review helpful? Yes 3
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear astph, Bonjour Mabuhay! We appreciate that you took the time to share your feedback on your recent experience at Sofitel Manila. It is our commitment to provide only the best quality of service and products to our dear guests. Ensuring your comfort and satisfaction is very important, thus, we strive to put every effort in making your stay as... More 

Sydney, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is very comfortable and has a stunning foyer and restaurant/cafe area. Hotel rooms are clean and tidy. WiFi is only available in the foyer not in the rooms which can be a bit annoying if you are wanting to work. Staff are very friendly, welcoming and willing to help. The hotel faces Manila Bay so a room facing... More 

Was this review helpful? Yes
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear Malcolm B, Bonjour Mabuhay! Thank you for your excellent review of Sofitel Manila! We are delighted that we are able to create such memorable experiences for your stay with us. Our biggest goal is to provide the best service possible to our guests and it is a pleasure to be your choice in Manila. We look forward to continuing... More 

Manila, Philippines
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I booked this hotel for my dad's birthday and they upgraded our room to deluxe Club Millesime. Instead of the usual coffee table and two arm chairs, there was a couch and more options on the bar too. Complimentary snack was some pastry, a green apple and a bottle of juice. Room was clean and spacious. The bed was very... More 

Was this review helpful? Yes 1
Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila, responded to this review

Dear jeweladriano, Bonjour Mabuhay! We are very pleased to read such a wonderful review about your experience here at Sofitel Philippine Plaza. We are happy to know that you were delighted during your stay with us. We, at Sofitel Philippine Plaza Manila, are dedicated to give our guest Magnifique Experience by providing them an excellent service. It brings us great... More 

Hotel Review Summarization

What travelers say

  • Star hotel(13)
  • Very nice(12)
  • Spiral Restaurant(10)
  • Breakfast buffet(8)
  • Pool area(6)
  • Swimming pool(6)
  • Room service(4)
  • Buffet breakfast(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (14)
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Other (10)
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