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Armada Hotel Manila

Hotel website
2108 M.H. Del Pilar Street, Malate, Manila, Luzon 1004, Philippines (Formerly Centara Hotel Manila)
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Armada Hotel Manila
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182 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Level Contributor
108 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The room is big, swimming pool look nice, and the restaurant inside attractive with delicious food, the staff very kind. The lobby not so big, and lift a little small. the street in front a little dark in evening. One more thing I not like is the airflow directly to the bed.

Was this review helpful? Yes
ArmadaHM, Front Office Manager at Armada Hotel Manila, responded to this review

Dear Valued Guest/s, Greetings from Armada Hotel Manila! It is such a pleasure reading your review. We are happy that you liker our room as well as our restaurant. Your commendation about our staff being kind will surely motivate them in giving the best customer service. With regards to the location of the hotel, rest assured that all our Security... More 

Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel itself is nice and clean with decent sized rooms and a nice pool. The staff at reception can't seem to put a smile on their face, and seemed to be annoyed every time I were to ask a question. The Sensui Spa was AMAZING! The waiters in the café were friendly and the Thai food was sensational!!!! Across... More 

Was this review helpful? Yes 1
ArmadaHM, Front Office Manager at Armada Hotel Manila, responded to this review

Dear Valued Guest/s, Greetings from Armada Hotel Manila! Thank you for taking your time in making this review. It is very pleasing to hear that you find our hotel to be nice as well as our pool. Also, for appreciating the size of our rooms and for finding our spa to be amazing. Most of all we value how you... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ok so firstly we had to wait 38min check in to the hotel as their was only 1 staff member. The staff stood around and chatted while we brought in bags they didn't even open the door or us. When we did finally check in they charged the full amount into our card right there Without even asking even after... More 

Was this review helpful? Yes
ArmadaHM, Front Office Manager at Armada Hotel Manila, responded to this review

Dear Valued Guest/s, Warm Greetings from Armada Hotel Manila! Thank you for making this review. We have acknowledge all your concerns and we already reprimanded the staff who assisted you and definitely they will be re-trained with regards to customer service. We already called the attention of our housekeeping department to make sure that all amenities are complete before releasing... More 

Travelers are raving about these Manila hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed here 4-5 times now, and I have enjoyed every stay. It is a fairly clean, newer hotel in an area where very little options are these things at a reasonable price. The neighborhood is sketchy, with many "adult-themed" entertainment. which is not on the menu for me. The neighborhood did have close food options like Aristocrat, Max's,... More 

Was this review helpful? Yes
ArmadaHM, Front Office Manager at Armada Hotel Manila, responded to this review

Dear Valued Guest/s, Warm Greetings from Armada Hotel Manila! Thank you for taking your time making this review. We are so delighted that you have been a frequent and valuable guest to us. Much more, knowing that every stay is an enjoyable experience. We acknowledge your concerns about the location and the prices of our food as well as our... More 

Seattle, Washington, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 12, 2015

After over 30 years in the U.S. I finally decide to come back and visit my native land Philippines.I plan to tour in the provinces but first i need to find a place in Manila to stay in few days while waiting for my relatives from UK and Canada. So I don't know much about the area after a long... More 

Was this review helpful? Yes 1
ArmadaHM, Front Office Manager at Armada Hotel Manila, responded to this review

Dear Valued Guest/s, Warmest Greetings from Armada Hotel Manila! First of all thank you for making this review. It was such a happy feeling that you decided to stay with us here at Armada Hotel Manila much more for commending our staff and most of all the food. This kind of comments will surely motivate our employees to be the... More 

Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 11, 2015

Checking in wasn't too bad yes they were friendly got upgraded to a deluxe because i wanted a smoking room. my cousin and i arrived 4 to 5 hours early, so we decided to have a big breakfast because the menu looked great and we were starving. So we stayed around for a little bit then decided to go to... More 

Was this review helpful? Yes 2
ArmadaHM, Front Office Manager at Armada Hotel Manila, responded to this review

Dear Valued Guest/s, Greetings from Armada Hotel Manila! Thank you so much for all the things you have mentioned and I have forwarded already your review to our Management for immediate action. We sincerely apologized if we we're not able to meet your expectation. We are really trying our best to improve and your comments will be a great help.... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 7, 2015

Rooms were not what I had specifically requested (king size bed vs. 2 double beds), the shower had no hot water, and the television did not work. The staff was relatively friendly, and the food in the restaurant was good. The hotel however, is in the Malate area and right across the street from a strip club.

Was this review helpful? Yes 1
ArmadaHM, Front Office Manager at Armada Hotel Manila, responded to this review

Dear Valued Guest/s, First of all, thank you for making this review. The staff will surely be motivated and encourage to do their best with regards to serving our guest. Also, we are delighted that you find our food to be great and we assure you that we are continuously working to make it the best. With regards to your... More 

Singapore, Singapore
Level Contributor
72 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed June 7, 2015

The room itself is big and quite clean but the service is terrible! The staff at the reception is rude and does not help at all. When asked questions, they are aggressive and do not really care. Also, the WIFI was not working, someone came in the room to check it, then left and said he would come back in... More 

Was this review helpful? Yes 1
ArmadaHM, Front Office Manager at Armada Hotel Manila, responded to this review

Dear Valued Guest/s, Greetings from Armada Hotel Manila! We, at Armada Hotel Hotel would like to thank you for making this review. We are very much delighted that you find our room big and clean. All the staff at the reception were already reprimanded and rest assured that they will go re-training with regards to customer service. Your concern regarding... More 

Brisbane, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 6, 2015

Stayed in april for one week and this is my third stay in armada. Unfortunately, things were not that great, due to several reasons, breakfast wasn't great at all, and front office staff behaves like that we are staying for free! Only good thing is its location as i travel for fun!

Was this review helpful? Yes 1
ArmadaHM, Front Office Manager at Armada Hotel Manila, responded to this review

Dear Valued Guest/s, Greetings from Armada Hotel Manila! Thank you for being our regular guest and for making time in making this review. This review will surely help us to be a better. I have relayed your concern to our Executive Chef regarding the buffet breakfast and we are already discussing things in making it better. The Front Office staff... More 

Metro Manila, Philippines
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 5, 2015

We spent one night staycation here. We were given a superior room. It was spacious. It has 2 queen-sized beds that could conveniently fit 4 pax. I think the room should be good for 2 to 4 pax. We had to pay for an extra bed (which no one got to use) since there were 3 of us. The extra... More 

Was this review helpful? Yes 1
ArmadaHM, Front Office Manager at Armada Hotel Manila, responded to this review

Dear Valued Guest/s, Greetings from Armada Hotel Manila! We would like to thank you for making this review. We are glad that you find our room to be spacious. For your concerns this matter was discussed to all departments concerned and an immediate action was being taken care of. With regards to the location of the hotel, rest assured that... More 

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