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Waterfront Manila Pavilion Hotel & Casino

United Nations Avenue, Manila, Luzon 1000, Philippines
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1 room 1 adult
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Waterfront Manila Pavilion Hotel & Casino
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423 Reviews from our TripAdvisor Community

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Guam, Mariana Islands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Staff friendly and helpful. Room was clean, good size, air condition was quiet.and strong. Water pressure in shower very good. Good breakfast buffet at seasons restaurant. No daily evening buffet at this time. Bar/lounge in lobby OK, coffee shop in lobby good. Close to Robinsons Mall, Luneta park, restaurants... Casino was good, mainly slots and card games, no dice games.... More 

Helpful?
Thank alan r
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Checked in on 19 Jan 2016 attending ATF 2016. At Reception upon check in was informed that one of our two rooms booked were cancelled. Then there was discrepancy on room rate printed on our confirmation letter and their system. First night requested for extra hangers and was informed by the staff that he will check in available hence only... More 

Helpful?
Thank Hua Ying W

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Hamburg, Germany
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Haven't been to the Waterfront Pavillon for two years.First impression was good as they obviously revamped the hotel since then. The room was clean, the bed comfortable but in the bathroom the the cleaner didn't see a left behind shaver from a previous guest.the biggest disappointment was that the shower didn't have hot water and when reported to the reception... More 

Helpful?
Thank Stefan H
Dhahran, Saudi Arabia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The beds are huge and comfortable. There are six pillows and a big quilt. When you book, make sure the excellent buffet breakfast is included. Really nice staff, especially the girls in the Seasons restaurant. The only thing to avoid is the coffee shop by the main entrance. It's overpriced and the desserts are disappointing.

Helpful?
Thank Dr David C
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for two nights, and while our hotel room could use a little improvement, the room was very neat and tidy. The nightly rate was also very affordable, inclusive of buffet breakfast served from 6 AM onwards. The breakfast selection was not quite extensive, but more than adequate to gear you up for a busy... More 

Helpful?
Thank taray_mj
Honolulu, Hawaii
Level Contributor
59 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location is great, there's also a casino, but the buffet is overpriced. The buffet is not that good and expensive. I walked to other hotels nearby to eat my breakfast. The two nights I stayed here in December, it was very noisy. I complained to the night manager and the solution he offered me is to transfer me to a... More 

Helpful?
Thank Elpidio M
Kuala Lumpur, Malaysia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in deluxe room for 5d4n. location is just next to rizal park and there are 7E and restaurants nearby. Staffs are attentive and friendly. hotel room is spacious and nice. toiletries provided but no shower cap given. toilet is big and clean but no water bidet installed.

Helpful?
Thank Yichi7
chefsy, Marketing Head at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Yichi7, Happy New Year! Thank you for taking the time to write your review of our property, your comments are very much valued. Glad you have found our location prime and accessible for our Manila Experience. We're pleased to know you've enjoyed your stay. Our peers take their roles seriously; your thoughts are important to us. We'll continuously endeavor... More 

Bengaluru (Bangalore), India
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 weeks ago

stayed for a couple of nights as part of a business visit. the location of the hotel is excellent as it is bang in the middle of everything. the staff of the hotel are very nice and friendly. the rooms are very spacious and the beds are comfy..although the bathroom could use a bit of maintenance. the faucets, the shower... More 

Helpful?
Thank mriduldey
chefsy, Marketing Head at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Mriduldey, Happy New Year! Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding the comfort level of our amenities and also your suggestion for our maintenance. Our peers take their roles seriously; your thoughts are important to us. We'll continuously endeavor to provide... More 

Dumaguete City, Philippines
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 26, 2015 via mobile

Stayed here for two nights. The buffet is quite extensive with several choice cuisines. The breakfast place is a bit small for a hotel this size. The hotel is newly renovated and is quite impressive. Used to be dusty due to the carpeting but now the carpets are gone from the rooms. The rooms are a good size. Overall a... More 

Helpful?
Thank CounselorEK
chefsy, Marketing Head at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear CounselorEK, Happy New Year! Thank you for taking the time to write your review of our buffet and our property. Your comments are very much valued. We're pleased to know you've enjoyed your stay. Our peers take their roles seriously; your thoughts are important to us. Our Executive Chef would want to extend his most sincerest thanks for your... More 

Cebu City, Philippines
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 5, 2015

Stayed 4 days,check in ok as all Waterfront hotels for some reason check in/check out is slow,rooms are ok,we were moved to an upgraded room,after being woken at 10.30pm very noisy guest in next room some 10 to 15 people in the room,rang front desk many,many times no answer,you need to go down to the front desk,restaurants,what is offered for... More 

Helpful?
1 Thank trev c
chefsy, Marketing Head at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Trev C, Thank you for your review and we're glad we were able to serve you for 4 Days however, we would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. Rest assured your thoughts were all coursed through and noted. We continually try to do our very best for... More 

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