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Pearl Lane Hotel

1700 M Orosa St, cnr Gen Malvar St | Malate, Manila, Luzon, Philippines
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Pearl Lane Hotel
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Ranked #20 of 105 Hotels in Manila
A recent review
4 of 5 stars reviewed 2 weeks ago
Nick B In UK
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159 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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In UK
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here several times over the past 2 years and find the staff always very friendly and anxious to please. Breakfast (top floor open-air restaurant) is buffet style and delicious with fresh omelettes made for you and of course unlimited brewed coffee (VERY IMPORTANT for me... lol.!). The structure could benefit from a few pesos spending on decoration... More 

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Vico Equense, Campania, Italy
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 28, 2015

Pearl lane never fails to impress me. Always had a pleasant stay. Ms. Pearl and Ms. Pen is always accommodating, the security people are always on there best smiles and the housekeeping staffs are always ready help. I had the same experience last year in there restaurant on top, IT IS OVER STAFF! Restaurant Staffs are grouping and chatting to... More 

Was this review helpful? Yes 1
Shanghai, China
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed February 28, 2015

Pro: -Location in Malate, restaurants and shops in the neighborhood -Room was clean (but small), bed comfortable. Contra: -very noisy due ot a huge fan outside, running continously (not linked to the aircon of the room !). I couldn't sleep. -no safe box in the room -WiFi very lame

Was this review helpful? Yes 3
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from Pearl Lane Hotel We would like to extend our sincerest apologies for any inconveniences you have experienced in our hotel. The Management will make corrective measures to ensure that this will never happen again, we have asked help from experts to check with our exhaust fan outside. Thank you for informing us about this experience: We look... More 

Ieper
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 17, 2014

We stayed for 1 night at the Pearl Lane hotel. Friendly staff and nice and clean rooms. Not luxury but everything you need is present. We didn't try the internet as we stay only for 1 night. The restaurant is located at the rooftop wich is great. Taking your breakfast looking over Ermita is a nice experience. I can say... More 

Was this review helpful? Yes 4
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from Pearl Lane Hotel Thank you for spending your time to give us a kind feedback on your stay. We are happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. We look forward of welcoming you back. Once again, Thank You very much. Sincerely, James Guasch Hotel... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed October 30, 2014 via mobile

this is in connection to the review which i gave months ago. the name of the front desk supervisor who was very irrational was Ms JOSEPHINE LAVADO who gave the instructions not to let me in inside my husband's room despite showing her my 2 ID's & despite a call from my husband requesting her to allow me in (who... More 

Was this review helpful? Yes 12

Travelers are raving about these Manila hotels

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 3, 2014

Not the staff but the supervisor the old fart lady... a follow review for my stay guard are working during their shift. dont ever make a mistake to book at this lousy, not-so-clean hotel with a female supervisor( i forgot the name) at the front desk who was very irrational. my husband checked in a day ahead & i arrived... More 

Was this review helpful? Yes 6
James G, General Manager at Pearl Lane Hotel, responded to this review

Greetings from Pearl Lane Hotel. Thank you for informing us about this experience. We have already looked into your concern regarding what happened during check in, and the management has made corrective and preventive measures to ensure that this will never happen again. We would like to extend our sincerest apologies for any inconveniences you have experienced in our hotel.... More 

Arar, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 30, 2014

We had stayed in Pearl Lane Hotel (at room 313) during March 19, 2014 until May 15, 2014 (55 nights !!! - a very long period). We had a real memorable & very pleasant stay in there, What a wonderful experience it was !! Almost all the staffs were very friendly and helpful, (most of them were more than friendly).... More 

Was this review helpful? Yes 6
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings From Pearl Lane Hotel, We are very grateful for your comments, we also appreciate your commendation of our staffs and services. Regarding your request please feel free to contact our Front Office Staff so that we can process your request before your arrival date. Thank you once again, we look forward to welcoming you back. Sincerely, James Guasch... More 

Quezon City, Philippines
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed May 14, 2014

Me and a friend of mine checked-in here after a few business in the area. We loved our room, the AC's open, there's a small balcony adjacent to our room, there's quite a view outside of the old Manila, it's neat, the sheets doesn't have a funky smell for an old hotel here in Manila. I suggest that they hang... More 

Was this review helpful? Yes 3
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings From Pearl Lane Hotel, On behalf of the management and the staff, I would like to thank you for your wonderful remarks. We will be considering your suggestions regarding the decor. You have inspired us to develop and enhance more of our customer service. We will be very happy to welcome you back in the future. Sincerely, James... More 

Iloilo City, Iloilo City, Philippines
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 1, 2014 via mobile

We were accommodated by our company in this hotel while training for Management Level Course. We were 7 including 3 Filipinos and 4 Chinese. The deluxe room was small but kept clean and tidy and replenished with all complements daily. The hotel staff are noticeably very courteous. I like the ambiance of buffet breakfast at the roofdeck on the 5th... More 

Was this review helpful? Yes 1
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings From Pearl Lane Hotel, We greatly appreciate your remarkable observation about the hotel and our staff. It is good to hear that you've enjoyed your stay here in Manila. I will be very glad to share your comments to the rest of the team. We certainly look forward to welcoming you back to our hotel soon. Sincerely, James... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 24, 2014

Prior to checking-in at Pearl Lane, I was able to stay at an old five-star hotel in Manila, and in comparison, Pearl Lane has better hotel rooms. The staff were great. Pearl Lane is one block away from the bars and clubs, and two blocks away from the Robinsons Mall.

Was this review helpful? Yes 1
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings From Pearl Lane Hotel, It was my pleasure to hear that you enjoyed the convenience of our rooms and its amenities. Thank you for providing your valued feedback. We look forward to meeting you again on your next visit to Manila. Sincerely, James Guasch Hotel Manager More 

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