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Pearl Lane Hotel

1700 M Orosa St, cnr Gen Malvar St | Malate, Manila, Luzon, Philippines
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Pearl Lane Hotel
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163 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hafnarfjordur
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been staying at the Pearl Lane for every one of my visits to Manila and I don't hesitate to recommend it. Every time I stay there the staff is attentive, friendly and efficient. Actually super nice and good at their job. Do keep in mind that this is not a luxury hotel. However, for what it offers it does... More 

Was this review helpful? Yes
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

decided to stay here because taxy was not able to find the street I want. just a little more expensive than others but perfect place staff super breakfast very good wifi working correctly...for 200 or 300 peso more than others why take a risk? only the room was a little bit small... I ll came back for sure... the standard... More 

Was this review helpful? Yes
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from the Pearl Lane Hotel We would like to thank you for giving time in sharing with us your experience in our hotel. Rest assured we will continue to provide you with great service in the future. We look forward of welcoming you back. Once again, Thank You very much. Sincerely, James Guasch Hotel Manager More 

Ipoh, Malaysia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Pearl Lane is situated in a quieter part of Malate and is not as vibrant as the Pearl Garden on Adriatico which is its sister company. The Lane is rather old and really needs upgrading to brighten up. Cleanliness is good and staff are courteous and cheerful. The deluxe room is big but the bathroom is too small and... More 

Was this review helpful? Yes
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from Pearl Lane Hotel, Thank you very much for your feedback during your recent stay here in Manila. We appreciate your review, as it will help us determine what we can still improve on. We apologize if we did not meet your expectations. Rest assured we will share this with our team to be able to find the... More 

In UK
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 14, 2015

We have stayed here several times over the past 2 years and find the staff always very friendly and anxious to please. Breakfast (top floor open-air restaurant) is buffet style and delicious with fresh omelettes made for you and of course unlimited brewed coffee (VERY IMPORTANT for me... lol.!). The structure could benefit from a few pesos spending on decoration... More 

Was this review helpful? Yes
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from Pearl Lane Hotel, Thank you for providing your wonderful feedback and being our regular guest for the past 2 years. We are very glad to read that you truly enjoyed the breakfast on the top floor and the quality of service our staff provided during your recent stay. Rest assured we will continue to strive for more... More 

Vico Equense, Campania, Italy
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 28, 2015

Pearl lane never fails to impress me. Always had a pleasant stay. Ms. Pearl and Ms. Pen is always accommodating, the security people are always on there best smiles and the housekeeping staffs are always ready help. I had the same experience last year in there restaurant on top, IT IS OVER STAFF! Restaurant Staffs are grouping and chatting to... More 

Was this review helpful? Yes 1
James G, General Manager at Pearl Lane Hotel, responded to this review

Greetings from Pearl Lane Hotel, Thank you for providing your wonderful feedback and constructive comments for without these we cannot improve more. I am very glad to read that you had a pleasant stay with us. We will share this wonderful feedback to all our staff to inspire them while rectifying some issues in the restaurant you mentioned. We look... More 

Shanghai, China
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed February 28, 2015

Pro: -Location in Malate, restaurants and shops in the neighborhood -Room was clean (but small), bed comfortable. Contra: -very noisy due ot a huge fan outside, running continously (not linked to the aircon of the room !). I couldn't sleep. -no safe box in the room -WiFi very lame

Was this review helpful? Yes 3
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from Pearl Lane Hotel We would like to extend our sincerest apologies for any inconveniences you have experienced in our hotel. The Management will make corrective measures to ensure that this will never happen again, we have asked help from experts to check with our exhaust fan outside. Thank you for informing us about this experience: We look... More 

Ieper
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 17, 2014

We stayed for 1 night at the Pearl Lane hotel. Friendly staff and nice and clean rooms. Not luxury but everything you need is present. We didn't try the internet as we stay only for 1 night. The restaurant is located at the rooftop wich is great. Taking your breakfast looking over Ermita is a nice experience. I can say... More 

Was this review helpful? Yes 4
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings from Pearl Lane Hotel Thank you for spending your time to give us a kind feedback on your stay. We are happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. We look forward of welcoming you back. Once again, Thank You very much. Sincerely, James Guasch Hotel... More 

Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed October 30, 2014 via mobile

this is in connection to the review which i gave months ago. the name of the front desk supervisor who was very irrational was Ms JOSEPHINE LAVADO who gave the instructions not to let me in inside my husband's room despite showing her my 2 ID's & despite a call from my husband requesting her to allow me in (who... More 

Was this review helpful? Yes 12

Travelers are raving about these Manila hotels

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 3, 2014

Not the staff but the supervisor the old fart lady... a follow review for my stay guard are working during their shift. dont ever make a mistake to book at this lousy, not-so-clean hotel with a female supervisor( i forgot the name) at the front desk who was very irrational. my husband checked in a day ahead & i arrived... More 

Was this review helpful? Yes 6
James G, General Manager at Pearl Lane Hotel, responded to this review

Greetings from Pearl Lane Hotel. Thank you for informing us about this experience. We have already looked into your concern regarding what happened during check in, and the management has made corrective and preventive measures to ensure that this will never happen again. We would like to extend our sincerest apologies for any inconveniences you have experienced in our hotel.... More 

Arar, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 30, 2014

We had stayed in Pearl Lane Hotel (at room 313) during March 19, 2014 until May 15, 2014 (55 nights !!! - a very long period). We had a real memorable & very pleasant stay in there, What a wonderful experience it was !! Almost all the staffs were very friendly and helpful, (most of them were more than friendly).... More 

Was this review helpful? Yes 6
James G, General Manager at Pearl Lane Hotel, responded to this review

Warm Greetings From Pearl Lane Hotel, We are very grateful for your comments, we also appreciate your commendation of our staffs and services. Regarding your request please feel free to contact our Front Office Staff so that we can process your request before your arrival date. Thank you once again, we look forward to welcoming you back. Sincerely, James Guasch... More 

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