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All 100 Manila hotels

Hotel H2O

4.0 of 5 Hotel   |   Luneta (Behind the Quirino Grandstand), Manila, Luzon 1000, Philippines
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470 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I loved: its eco-friendly concept, modern and clean facilities, quick housekeeping services, the buffet breakfast restaurant with extensive dish choices plus friendly and attentive staffs, the big room overlooking the awesome sunset. I'd like to see them improve on check in process: speed of service (took almost 25 min with only one other guest checking in and 3-4 receptionists) and... More

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Shrewsbury, United Kingdom
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location on the bay - I went for a bay room view, allowing me to wake up and go to sleep with one of the worlds better views every day. The room itself was well appointed, spotless and very comfortable. By UK standards the room was cheap for the location and standards (about £70 and night B&B). Service at... More

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Tarlac,Philippines
Top Contributor
80 reviews 80 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I finally found time to bond with my family. It was all worth it because H2o hotel was the right place for children.The room that we chose was the Aqua room classic-it felt like you were underwater because of its built-in big aquarium on the wall. We totally enjoyed it a lot. The attractions provided by ocean park was just... More

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Barcelona, Spain
Top Contributor
102 reviews 102 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I really liked the idea of some relaxed fishes swimming by in the morning so I booked an aquarium room. The room itself was alright (though very small) but already the whole set up in the complex is kind of confusing. Had problems finding the lobby and the ways seemed quite long. But the worst thing was, since there is... More

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H2O-Manila, General Manager at Hotel H2O, responded to this review

We highly value your thoughts and feedback as it is important for us to know which areas we are in need of improvement. It is our utmost priority to ensure that you have an excellent experience and we regret to know that the staff on duty was not able to deliver the quality level of service that they usually do.... More

Abu Dhabi, United Arab Emirates
Contributor
14 reviews 14 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although we live in Manila my wife and I decided to stay here for one night rather than risk getting stuck in the morning rush hour due to an early morning appointment nearby. On arrival we were impressed by the professional nature of the staff, very warm and welcoming. The level of customer service in this hotel is equal to... More

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H2O-Manila, General Manager at Hotel H2O, responded to this review

We appreciate that you took the time to share your thoughts with us. What we aim for is the highest comfort and satisfaction for our guests. However, we regret to know that your experience with us was not to your expectations. We sincerely apologize for the noise coming from outside bar. We assure necessary actions will be made to address... More

Manila, Philippines
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We stayed here for a night because I thought it is more convenient for us when we go and visit all the theme parks. Unfortunately if you are from Manila, it is not advisable anymore to check-in just go there and you can finish the place even on a half day. Well probably I have a very high expectations on... More

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H2O-Manila, General Manager at Hotel H2O, responded to this review

Thank you for taking time to post a review. I would like to apologize for the disappointing experience you had on our Food and Beverage outlet. I will share your feedback to our F&B team as it will help us to improve the quality of our service. With regards to your comment regarding hotel reception, this has been shared with... More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 days for us to experience the famous Aqua room. I must say, it was very relaxing, soothing and calming to look at the fishes. We got to name them and observe their characters. My fiance is into aquariums and fishes. He enjoyed the place more than me. The hotel design is very contemporary and neat.... More

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H2O-Manila, General Manager at Hotel H2O, responded to this review

We greatly appreciate that you took time to share your experience during your stay at Hotel H2O.Thank you for appreciating the hotel guest room, our restaurant staff and buffet breakfast as well. The comments you’ve had in the experience during your check-in were highlighted to the department concern to carefully look into the process and take appropriate measures where it... More

Noordwijk, The Netherlands
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice rooms, friendly staff and okey Breakfast! The bar at the second floor is nice in the evening. The swimming pool is dissapointing. The concierge helped us get a taxi within minutes everytime we needed one! It is less than 60 to the mall and only 100 to the restaurants etc

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H2O-Manila, General Manager at Hotel H2O, responded to this review

Thank you for taking time to post a review. I am glad you truly enjoyed our facilities including your breakfast experience at the Makan Makan Asian Food Village. We regret to know that you encountered some inconveniences with regards to the swimming pool. We again apologize for the inconvenience caused. We look forward to being of service to you again... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I were visiting a sick relative, after a stressfull stay at home my wife suprised me with a 2 night stay before departing back to the U.S. Im an avid diver and keep saltwater aquaruim at home. Though I agree that it is somewhat confusing getting to the reception desk. Overall the stay was great! Staff is... More

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H2O-Manila, General Manager at Hotel H2O, responded to this review

Thank you for taking time to post a review. We have taken note of the items that you pointed out for us to address. We are very delighted to hear that you really enjoyed your stay in our Aqua Room. Hotel H2O is very proud of its aqua room which families really look forward to experiencing when they come to... More

Ottawa, Canada
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed March 7, 2014

This is a very unique hotel. It's theme is water and is attached to the Manila Ocean Park Aquarium. The rates are reasonable...I paid about $109 on agoda.com for a Bayview room. It included a buffet breakfast and I thought this price was quite reasonable. The staff is first rate, approachable, and professional. You can always judge the hotel room... More

Was this review helpful? Yes 5
H2O-Manila, General Manager at Hotel H2O, responded to this review

Thank you for taking time to post a review. We appreciate & truly value your comments as these help us to improve. Please accept our sincere apologies for any inconvenience this might have caused you during your stay. Rest assured that facility improvement is on the pipeline. I would like to thank you, for commending our staff service and also... More

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Hotel Summarization (Beta)

What travelers say

  • Ocean park(27)
  • Aqua Room(24)
  • Glass door(4)
  • Swimming pool(4)
  • Buffet breakfast(3)
  • Very friendly(3)

Additional Information about Hotel H2O

Address: Luneta (Behind the Quirino Grandstand), Manila, Luzon 1000, Philippines
Location: Philippines > Luzon > Metro Manila > Manila
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #13 of 100 hotels in Manila
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel H2O 4*
Official Description (provided by the hotel):
Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today. ... more   less 
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