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Hotel H2O

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Luneta (Behind the Quirino Grandstand), Manila, Luzon 1000, Philippines
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1 room 1 adult
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Hotel H2O
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860 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stunning Manila Bay View. Obviously run down but concept is mad as! Crazy chaotic park understandably, but serenity soon as you retreat to your room. Staff impeccably hospitable and well trained according to global standards. They are still not prompt in responsive service but tolerable after a couple of nudges and a few nags. Quite a unique experience to be... More 

Helpful?
Thank mariarosarioanna
H2O-Manila, General Manager at Hotel H2O, responded to this review

Greetings from the bay! We really appreciate your time and effort in sharing with us your feedback on your experience at Hotel H2O. It is our goal to ensure the most comfortable and satisfactory experience to our guests. Thank you for appreciating the Bayview Room and the service of our Staff. Your compliments will surely serve as a motivation for... More 

Manila, Philippines
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The "Club Jellies" are the rooms that features Jellyfish tanks instead of fish. The room rates are obviously more expensive, but the good thing about it is the jellyfish tanks are illuminated 24/7 with color-changing ambient lights, unlike the fish tanks whose lights are turned off 8 or 9pm onwards until the next morning so you can't marvel their beauty... More 

Helpful?
Thank Franzsy
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

One of the best hotels due to great staff with excellent customer service. Buffet breakfast is good too. Loved the Bay view room. It was like you're lying down in the middle of the sea when you open the curtains. Booked 2 connecting rooms for ourselves and our elderly Mom (on wheelchair). All the duty staff were very accommodating and... More 

Helpful?
1 Thank Yollie B
H2O-Manila, General Manager at Hotel H2O, responded to this review

Thank you for sharing your experience on your recent stay with us. We are very delighted to know that you had a pleasant stay and enjoyed our facilities, particularly commend the services of hotel staff. We have taken note of your inputs regarding the bathroom privacy, we will be guided to review other improvement opportunities. I will share your comments... More 

Quezon City, Philippines
1 review
5 of 5 stars Reviewed 2 weeks ago

My friends and I checked-in at a bayview room and the experience was just mesmerizing. The dazzling bay and the majestic sunset caught my attention and let me feel that there's still a calm place in the metro. The untroubled horizon made me see the harmonious beauty of Manila bay. It was a relaxing stay in our room, I can... More 

Helpful?
Thank apongjcfreak
H2O-Manila, General Manager at Hotel H2O, responded to this review

Thank you for sharing kind words about your recent visit at Hotel H2O. It is great to hear that you enjoyed your stay in our guest room, and appreciate the beauty of Manila bay view. I will share your comments with the rest of the H2O team. We look forward to welcome you back. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Beware of the room with some damage and be sure to report about it to the front the first day of your stay. You might be accused of the damage inside the room that you never did. Just what like happed to us. Upon checking out the said there's a broken glass in the switch of the lamspshade in room... More 

Helpful?
1 Thank Arg d
H2O-Manila, General Manager at Hotel H2O, responded to this review

Thank you for taking time to write a review for Hotel H2O. We regret to hear that your experience was not to your expectation and we would like to express our sincerest apologies for any inconvenience caused. We appreciate & truly value your comments as these help us to improve. Your comments have been forwarded to the Department concerned. Rest... More 

Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was here last year, was impressed with hotel, did not really like the restaurant at that time, went with friends this year tried the restaurant again and surprised, the food was lot better,as usual Phillipines restaurants the server's are not really trained, the gang like the food so I was a happy camper. If you visit manila park it... More 

Helpful?
Thank barberdick
H2O-Manila, General Manager at Hotel H2O, responded to this review

Thank you for giving a very nice feedback regarding your recent dining experience at Makan Makan Asia Food Village. We are glad to know that your recent visit is far better than the previous one. We always want to ensure that our guests are fully satisfied with our products and services. Thank you for your recommendation and we look forward... More 

Dammam, Saudi Arabia
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When I arrived at Hotel H2O; the host immediately greeted me and called me by name. I was then escorted to the elevator and upstairs to check in. Upon checking in, our luggage was tagged and I was shown to the room; The room and view was amazing. I chose the sea view which did not disappoint me. The best... More 

Helpful?
Thank Carl B
H2O-Manila, General Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for taking the time to share this experience with TripAdvisor. It is great that you were able to enjoy the facilities likewise the buffet breakfast. It is always comforting to read that we continue to create great value and have indeed fully exceeded your expectations with our modern comfort and hotel features. Your comments... More 

Rizal Province, Philippines
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay was an anniversary gift from our daughter and though we were not so keen at the idea at first (due to the location), when we got there, we thoroughly enjoyed the experience. Staff members were very courteous and accommodating. The room was spotless and soothing. We really liked the aquarium that occupied one wall. WiFi connection was included... More 

Helpful?
Thank MelCar15
H2O-Manila, General Manager at Hotel H2O, responded to this review

Dear Guest, Greetings from the bay! Thank you for providing a wonderful feedback and for appreciating the service of our staff. I am very glad to read that you truly enjoyed our aqua room; it is one of our unique features. Thank you for giving inputs on the areas we can improve on. Rest assured that we will always look... More 

Grand Rapids, Michigan
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 2 days. A nice hotel that is part of the Aquarium Park. It is confusing arriving if it is full of people enjoying the park as we did. Check it was a breeze. Stayed in the aquarium Room which was awesome! The whole back wall was an aquarium! The room was nice too! We drove our car... More 

Helpful?
Thank Mitraveler65
H2O-Manila, General Manager at Hotel H2O, responded to this review

We sincerely appreciate that you took time to write a review about your recent stay at Hotel H2O. Hotel H2O is very proud of its aqua room which families really look forward to experiencing when they come to our hotel. It is great that you were able to enjoy the said room as well as the buffet breakfast. We look... More 

Greater Perth, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Was very good. Staff friendly. Room was clean. Breakfast could have been better. We had a room that overlooked the water laser show and seal lion show. Noise ceased at 8 pm. Over all enjoyed the stay for 2 nights. Beds very comfortable.

Helpful?
Thank Philip R
H2O-Manila, General Manager at Hotel H2O, responded to this review

We would like to thank you for taking time to write the very nice comments on your experience at Hotel H2O and for commending our staff through Tripadvisor. Your kind words will be shared with the team so as to motivate them to continue on striving even harder for excellence. We look forward to welcome you back in Hotel H2O. More 

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