walked in one evening to ask for tariff. front desk gave me a sheet of paper and turned to another customer. i understand that perhaps they were busy, but i would have appreciated an explanation of the tariffs, or even an "excuse me while i attend another customer... please don't hesitate to call should you need more info". i didn't... More

We have this hotel for the venue of our moms birthday nice but when we checked in i was so disgusted because the rooms are dirty,the bathroom is clogged no water you have to wait for about 15 minutes before you can use the shower the lavatory overnight clogged even though you reported it i am so depressed to booked... More

I stayed here on 4 occasions when first visiting the Philippines and had to move rooms 3 out of the four times. No problems with rooms or cleanliness or food, the problem was the darn aircons in the tower. They were vertically one above the other and those above dripped the condensed water on those below. Drip, drip, drip, it... More

This is another good hotel if you want to stay in Malate.Clean hotel,front desk staffs and the security people are friendly.Room rates are very reasonable and upon checking in was efficient.Restaurants and Robinson shopping mall is within a walking distance.

If you really want or have to stay in Malate, then Citystate Tower is a good choice. Very centrally located next to bars, sing-outs and Robinson mall. The rooms are ok, a bit loud, windows can not be opened and safety box is only available at the front desk. But they are clean and a convenient place to sleep. Restaurant... More

This hotel was actually my second choice but, it was reasonably priced and had a good central location to the Mall of Asia and the airport. Upon my arrival to the hotel I was greeted warmly by security and front door staff. I must admit I felt very safe within the hotel. Check-in was quick and efficient. My reservation was... More

I don't know how this hotel got average reviews? I returned to the Philippines after 9 years and unmoved by what customer hasn't changed since I last came. After an an 8 hour flight and looking forward to a continental breakfast and a snazzy room my family show them our booking. BAM! Sorry no one by the name of yours... More

Have stayed here before. This time we only stayed one night. Room was claustrophobic. Not enough air or light. Bathrooms really need renovating. Complimentary breakfast was poor. My wife had corned beef with eggs. The eggs were cold. I had bacon and eggs. The bacon was poor. I think it cost us 2700 for a night. For that cost it... More

My wife and i spent our first 2 nights our recent holiday here. We booked a deluxe king room online, when we entered the hotel we thought it might be ok because it is a reasonbly attractive foyer, front desk were ok to i didn't find them rude or unhelpfull. at first glance our room was ok it was a... More