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Serai Inn

62, Jalan Hang Lekiu | 2nd - 5th Floors, Kuala Lumpur 50100, Malaysia
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1 room 1 guest
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51 Reviews from our TripAdvisor Community

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Traveler rating
    8
    23
    14
    2
    4
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1
8
22
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (51)
  • Mar-May only
    (10)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (11)
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London
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed as a Leader on a World Challenge expedition. Though the approach looks a little suspect, this is a secure, clean, well kept and inviting hostel. The owners were really friendly, helpful and genuinely happy to have us there. The rooms have air con, there is hot water and decent showers. There is also a great communal room on the... More 

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Helsinki, Finland
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 10, 2015

This hotel probably is the worst I have ever been to. And I don't say this often. First the good news: the two persons I saw working here both were sympathetic. And the location of the hotel is good. Several restaurants around. Then the bad news: the staff never seemed to be at the reception, no duvet or blanket, no... More 

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Travelers are raving about these Kuala Lumpur hotels

Kaohsiung, Taiwan
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed March 5, 2015

I stayed in this hostel for 4 nights. When I arrived and showed them my reservation from booking.com for a single room they said that someone had already booked this room on agoda.com (and was staying in it when I arrived) and so I can't move in. Well, poor organisation I must say, especially taking into account that I booked... More 

Was this review helpful? Yes 2
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 3, 2015

Don't be shocked, when you enter the stairway to the 2nd floor. The rooms are clean, the showers are ok. You can reach nearly everything by foot. It's good for a short stay in KL to see the city. It should be called Homestay, because you life with the family, which is really friendly and helpful.

Was this review helpful? Yes 2
Canada
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 4, 2014

Staff are very friendly and caring, although there is a slight communication barrier in English with the new owners. But rooms are quite noisy - the walls are thin and noise from the streets and from other guests on the floor penetrate very easily. Location is great (short walk to Masjid Jamek LRT station and Pudu Central intercity bus station)... More 

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Miri
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 30, 2014

- as there's not lift, not recommended for traveler with luggage - there's ants on the bed - others remain normal - around one plug per room, recommend to bring own extension -food stalls around inn -free wifi

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Apeldoorn, The Netherlands
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed September 29, 2014

Awesome staff. We came in around four o'clock in the night an there was still someone awake to help us! Great! Rooms are simple but clean. Shared showers are small but clean. Tip; make extra hangers to hang stuff. Location is good. Easy to get to places.

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Hong Kong, China
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 23, 2014

I spent two weeks in serai inn with my friendly last year. The location was convenient. It took a 3min walk to nearest mrt and bus station. The staff were friendly and willing to share travelling tips in KL and some neighbouring cities. They were able to communicate in English and some Chinese dialects. The accommodation was not bad. However,... More 

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Miami, Florida
1 review
5 of 5 stars Reviewed July 23, 2014

i am staying here as a long stay guest for past 3 months..... people who are searching for budget hotel in kl area than this hotel is best for them...from nearby this hotel you can get LRT station and KL free bus also...

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Shanghai, China
1 review
5 of 5 stars Reviewed March 31, 2014

I stayed here for a week to attend a conference nearby. I am a post-graduate and it was my first visit to Malaysia. I read about many good reviews about the owner and I am glad I have chosen this place. The people here can speak very good Chinese and I have no problem communicating with them, though I can... More 

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