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Serai Inn

62, Jalan Hang Lekiu | 2nd - 5th Floors, Kuala Lumpur 50100, Malaysia
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Serai Inn
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A recent review
3 of 5 stars Reviewed March 5, 2015
Tillislaw Kaohsiung, Taiwan
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48 reviews from our community

Traveler rating
    8
    21
    14
    2
    3
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8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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Kaohsiung, Taiwan
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 5, 2015

I stayed in this hostel for 4 nights. When I arrived and showed them my reservation from booking.com for a single room they said that someone had already booked this room on agoda.com (and was staying in it when I arrived) and so I can't move in. Well, poor organisation I must say, especially taking into account that I booked... More 

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Senior Contributor
38 reviews 38 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 3, 2015

Don't be shocked, when you enter the stairway to the 2nd floor. The rooms are clean, the showers are ok. You can reach nearly everything by foot. It's good for a short stay in KL to see the city. It should be called Homestay, because you life with the family, which is really friendly and helpful.

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Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 4, 2014

Staff are very friendly and caring, although there is a slight communication barrier in English with the new owners. But rooms are quite noisy - the walls are thin and noise from the streets and from other guests on the floor penetrate very easily. Location is great (short walk to Masjid Jamek LRT station and Pudu Central intercity bus station)... More 

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Miri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 30, 2014

- as there's not lift, not recommended for traveler with luggage - there's ants on the bed - others remain normal - around one plug per room, recommend to bring own extension -food stalls around inn -free wifi

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Apeldoorn, The Netherlands
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 29, 2014

Awesome staff. We came in around four o'clock in the night an there was still someone awake to help us! Great! Rooms are simple but clean. Shared showers are small but clean. Tip; make extra hangers to hang stuff. Location is good. Easy to get to places.

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Hong Kong, China
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 23, 2014

I spent two weeks in serai inn with my friendly last year. The location was convenient. It took a 3min walk to nearest mrt and bus station. The staff were friendly and willing to share travelling tips in KL and some neighbouring cities. They were able to communicate in English and some Chinese dialects. The accommodation was not bad. However,... More 

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Miami, Florida
1 review
5 of 5 stars Reviewed July 23, 2014

i am staying here as a long stay guest for past 3 months..... people who are searching for budget hotel in kl area than this hotel is best for them...from nearby this hotel you can get LRT station and KL free bus also...

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Shanghai, China
1 review
5 of 5 stars Reviewed March 31, 2014

I stayed here for a week to attend a conference nearby. I am a post-graduate and it was my first visit to Malaysia. I read about many good reviews about the owner and I am glad I have chosen this place. The people here can speak very good Chinese and I have no problem communicating with them, though I can... More 

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Koudekerk aan den Rijn, The Netherlands
Top Contributor
106 reviews 106 reviews
83 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed March 7, 2014

We enjoyed our stay here, mainly beause of the nice Chinese people running the place, the clean shared showers with hot water and the proximity to the LRT and Myanmar visa agency (which was the reason for spending 2 nights in KL). Also the price was good. A few things to be aware of: If you want a towel, you... More 

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Algiers, Algeria
1 review
4 of 5 stars Reviewed January 4, 2014

L&G, I am really disappointed reading about some people claming that Serrai Inn is not a good hotel. I am a respectable Algerian citizen who spent more than 31 days in this hotel, where I found it very good, helpful personnel and very kind manager Mr. Koe Kok Hau, a very intelectual chinese man. I spoke with Koe about the... More 

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