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All 261 Kuala Lumpur hotels

Citrus Hotel

3.5 of 5 Hotel   |   51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
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Citrus Hotel
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48%
Ranked #134 of 261 hotels in Kuala Lumpur
A recent review
3 of 5 stars Reviewed September 25, 2008
oz2u Jervis Bay, Australia
  • Reviews (713)
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713 people have reviewed this hotel

Traveler rating
    86
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    194
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
There are newer reviews for Citrus Hotel
See the most recent reviews
dublin 12
Contributor
18 reviews 18 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 12, 2008

Although i had booked online for a fixed price, the staff then added several extras to my bill when i was leaving. They charged me for clean sheets although I'd noticed several stains on them the night before. They also charged me a service charge even though when id requested room service the night before I was told it had... More

Was this review helpful? Yes 1
norman_v, General Manager at Citrus Hotel, responded to this review

Dear Sir / Madam, Many thanks for your valuable comments. We would like to assure you that no hidden charges are imposed upon our valued guests in their bills. All charges will be clearly spelt out and we had not encountered any past issues, similar to mentioned here. May I seek your assistance to contact me at my norman.v@citrushotekl.com in... More

Singapore
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 11, 2008

The hotel is good and room is also Ok. But the way the manager speaks is very bad. They dont answer you properly and lack basic discipline. If you ask for a help then they wont even say who shuld you contact, simply say they cant do it. The bath room doors are faulty and the toilet dosent gets flushed... More

Was this review helpful? Yes 2
norman_v, General Manager at Citrus Hotel, responded to this review

Dear Mr. Raghuram, Thank you for consenting my telephone call just a while ago to clarify the issue in question. We apologize for the miscommunication and rest assuring you that we had corrected this effectively. I am also glad that overall, you had enjoyed your stay and the facilities offered. Meanwhile, I look forward to seeing you here in the... More

Manchester, England
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 24, 2008

This hotel is great value for money. The rooms are clean, large and have all the essentials. The air con is quiet, the showers always hot and no bed bugs! The staff are ok, when we asked to change rooms there was no hassle, checking in and out was straightforward. They accommodate all cultures at breakfast time so if you... More

Was this review helpful? Yes 2
norman_v, General Manager at Citrus Hotel, responded to this review

Warm greetings from us at Citrus Hotel! We trully appreciate your positive comments and it is indeed a pleasure to be of service to you and we look forward to seeing you here soon. Thank you so much for you kind patronage. More

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Additional Information about Citrus Hotel

Address: 51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Hotel 3.5*
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Also Known As:
Citrus Hotel Kuala Lumpur

239 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Citrus Hotel provides accommodation designed in a modern contemporary style, that promise a refreshing and comfortable stay. Amenities include banqueting facilities, Citrus Café with all day dining, a swimming pool, gym, and 24-hour reception and security. Guests staying in club rooms and suites on the Club Floors can enjoy private use of the Club Lounge and its facilities which include personalized check-in and check-out, free snacks, soft drinks and coffee, free pressing and more. It sports a convenient location with the Sultan Ismail LRT station and Medan Tuanku Monorail station within walking distance. ... more   less 
Number of rooms
171

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