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Hotel class 3.5 of 5
51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
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Reviews you can trust

69% Recommend
3.5 of 5 stars 128 reviews
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By trip type
All (128)
[ Date ] [ Rating ]
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1 of 5 stars
Erica084   2 contributions
Singapore
Nov 9, 2009 | Trip type: Couples New

We had booked a standard room in the hotel, and reached our room to find there was no fridge or kettle which was advertised on their website . We went out and came back at night to realize that the shower is broken and we cant switch off a light as a switch is broken. We were too tired to... more

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5 of 5 stars
69Traveller69   1 contribution
Vietnam
Nov 4, 2009 | Trip type: Friends getaway

Location has its ups and down. Besides that the staff and service is impecable. I had no hassle with neither room nor any specific requests. One of my friends got drunk and I requested for a clean up and they were more than obliging. I tipped the house keeping guy and he turned me down politely even though I insisted.... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had enjoyed your stay with us. Good to know the staff was accommodating in tending to your specific needs. The staff in mention shall certainly be given special thanks for their service. The lounge is...

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1 of 5 stars
MrsAnnShan   1 contribution
Singapore
Nov 3, 2009 | Trip type: Family

Let me start with the good news. Hotel front desk staff, doorman to waiter at the restaurant was really indeed polite and friendly. Breakfast was good. We liked only this. Rooms since cant get connecting rooms we chose adjecent onces. When I entered ready I saw cockroach on the floor, then once we layed our bags, we say one near... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. Reading your review gave me and my team mixed emotions. We are glad that the staff were friendly but were astonished and disappointed to learn about the cock roaches issue. We carry out pest control measures regularly. To be frank, we have not had a complaint of this...

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5 of 5 stars
michaelTashkent   1 contribution
Tashkent
Nov 1, 2009 | Trip type: Business

i am very happy with all services . Especially Breakfast the have great food i Highly recommend this hotel to all traveler if they travling to malaysia .+++++++++ more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had enjoyed your stay with us. Good to know that the breakfast was thoroughly appreciated and enjoyed. A great start to the day  Thank you for recommending us to others and making us your...

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4 of 5 stars
desertratz   1 contribution
Fountain Hills, AZ
Oct 30, 2009 | Trip type: Couples
1/1 found this review helpful

We were very pleased with our stay in the Citrus Hotel. We enjoyed the buffet breakfast and the staff at the lounge room were very friendly and knowledgeable! more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had enjoyed your stay with us. Good to know that the breakfast was good. We shall be certain to pass your praise to our staff at the Club Lounge for the excellent service rendered to...

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4 of 5 stars
CelestialStar   3 contributions
Perth, Australia
Oct 29, 2009 | Trip type: Couples

It was our first time in KL on route to Thailand from Perth and we only needed a room for the night before our mid morning flight out. We would have stayed at Tune Hotel at the airport however it was booked out so Citrus was next on the list. Check in took some time as there was confusion with... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had enjoyed your stay with us. Thank you for being understanding in allowing the Front Desk o sort out the reservation whilst you enjoyed the Welcome Drink. The gym over looks the pool side so...

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4 of 5 stars
TomLynnMelbourne   1 contribution
Melbourne
Oct 28, 2009 | Trip type: Couples

We selected this hotel as it was recommended by the airline we used from Australia : Air Asia. The hotel is probably 30 years old but has been renovated awhile back. It does have a pool & gym. Our only complaint was that the morning coffee was not steaming hot. We found it clean, tidy and serviceable. Newspapers delivered at... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had enjoyed your stay with us. The hotel is constantly upgraded so that our guests always receive the best. The hotel is very close as mentioned to one of the tours on offer, Hop on...

Good Hotel
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4 of 5 stars
arfortune   4 contributions
London, UK
Oct 22, 2009 | Trip type: Solo travel

As other reviewrs have mentioned the area does cause you to think it may not be the best, and the entrance is tucked just off the main road, however, all staff are welcoming and the hotel is clean, comfortable and excellent value. I had to request a new room due to the shower not working properly and that was dealt... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had enjoyed your stay with us. The location does receive mixed reviews but there are positives to take out of it such as the Chinese restaurant opposite the hotel as mentioned by yourself. Good to...

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5 of 5 stars
NabinP   1 contribution
Kathmandu
Oct 22, 2009 | Trip type: Friends getaway

A standard hotel with deluxe, spacious and comfortable rooms with good scenic and a friendly environment and very affordable price . Words lack to praise the Front office staff's service that eased our stay during Malaysia. It always feels good to be in a beautiful country with good people offering you with the best services at yours feet at a... more

Management response from
Bobby Anboselvan, Resident Manager

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had enjoyed your stay with us. Our Deluxe rooms are spacious and great for family or couples who enjoy more room. Our prices are fairly gauged so that our guest can enjoy our services. Malaysia...

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5 of 5 stars
aknmirror   1 contribution
Kathmandu
Oct 19, 2009 | Trip type: Friends getaway

I had a great time with my friends in malaysia. The country is so beautiful and most important I loved the way the Citrus hotel where i had stayed gave its full service and the dedication of the staff. The hotel rooms were clean and were spectacular to be in. Special praise goes to the front office desk team for... more

Management response from
Bobby Anboselvan, Resident Mananger

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. It was a pleasure to read your review. We are glad that you had thoroughly enjoyed your stay with us. Good to know that we delivered clean rooms and good service as promised. Your compliments shall certainly be passed on to all of our staff especially to Mr....

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Citrus Hotel Also Known As

  • Citrus Hotel Kuala Lumpur
Address: 51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Kuala Lumpur Hotels Citrus Hotel
3.5/5.0
128