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All 264 Kuala Lumpur hotels

Citrus Hotel

3.5 of 5 Hotel   |   51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
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Citrus Hotel
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49%
Ranked #138 of 264 hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed 5 days ago
ジロウ ヤ Kobe, Japan
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  • Room tips (127)
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714 people have reviewed this hotel

Traveler rating
    85
    223
    193
    108
    105
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146
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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English first
Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed yesterday NEW

I was there for two nights, the wifi connection was really bad, I had to literally take my laptop from one spot to another in the room to make sure I have a better signal which faded every single time! I called reception for three times, two times they sent in the staff and they couldn't do anything about it!... More

Review collected in partnership with this hotel

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Nairobi, Kenya
2 reviews
2 of 5 stars Reviewed yesterday NEW

The rooms were much below standard and an odd smell in the corridor from the carpets. However The breakfast was good. The location is in the lower suburbs of the city and traveling to the city takes time but you could use the overhead rail that is convenient.

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

After an hours drive from the airport costing 75RM we arrived at Citrus Hotel...I'll get straight to the point. We checked in at 4pm and checked out by 4.30pm it was that bad. Old, shabby, smelly, run down building that shouldn't even be called a hotel and isn't beyond 2 star. Staff were not bothered we were checking out even... More

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ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! At the onset I apologize for the inconvenience caused to you inadvertently at Citrus. We are not a new hotel but all our rooms are well appointed to cater to the needs of our esteemed guests. In case we receive any room feedback, we are happy to offer an alternative on the... More

Kobe, Japan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I have stayed this hotel 5 times, over 7 weeks in last 6 months. The reason why I love this hotel is because, 1) The staff member is very nice. The receptionists are helpful and friendly. I'd like to thank you to Zila, Anggie and Yana. They always make me smile. The House-keepers and Kitchen workers are all hard working... More

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your continued patronage & candid feedback shared for your stay on tripadvisor. It is a pleasure to learn that you like our hotel & services & provided us the opportunity to host your stay every time you visited Kuala Lumpur. Your kind words are definitely an inspiration for... More

Kottayam
1 review
4 of 5 stars Reviewed 1 week ago

We made reservations initially for 2 days and later we extended for one more day. Rooms are clean and spacious.Rooms are with Twin tower view.. Reception people very helpfull, travel desk also helped a lot

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. It is our pleasure to learn that you enjoyed your stay with us & liked our hotel and services. Our team at Citrus is committed to provide our best service to our esteemed guests. I look... More

Singapore
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This was my 3rd time staying at this hotel on my business trip to KL from 13 to 16 July 2014. The first time I stayed in 2008, it was quite a new hotel and the service was quite good. The second time was 3 years ago in 2011, at that time, the condition of the hotel was already getting... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! At the onset I apologize for the inconvenience caused to you during your recent stay with us. Our hotel is centrally air conditioned & all rooms are well ventilated. I shall definitely review along with our maintenance team in case there is any anomaly in our system. We take your feedback as... More

Bangalore, India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the Club Room for 5 nights last week. The room was comfortable with a magnificient view of the city. Front desk and other staff were friendly and prompt. The facility of Club Lounge was a good . The hotel surroundings are safe and convenient for Monorail and the metro as well. The breakfast was sumptuous with good... More

Was this review helpful? Yes 3
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback. We are happy to learn that you liked the hotel services & our team efforts in making your stay a comfortable one. Your kind words are source of inspiration for me & my team to keep on serving our guests with best of... More

Karachi, Pakistan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Air condition is very poor. and also you can't phone in your room you can go lobby and call and pay telephone bill. My flight timing in morning we leave hotel at 06:00 am and hotel breakfast timing is start at 6:30 we request bring breakfast half an hour early but he refused.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. Sir, we do have telephone facility in all the rooms & I shall review & inspect all the rooms again in case it wasn't available in your room. Standard timings of our breakfast buffet are 06.30... More

Hyderabad, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

it's suitable for all travelers.break fast ow some,good value for money.can you travel by LRT or Mono trains near by this hotel. Chowkit station near by 300 Mts and Sultan Ismail LRT Station also 250mts

Review collected in partnership with this hotel

Was this review helpful? Yes 2
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. It is a pleasure to learn that you liked our hotel & services & found it worth for your money spend. I hope you would give us opportunity to host your stay again in future. Looking... More

Kendal, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 5 nights this week and location was ideal. The hotel is off the main road in chow kit situated half way between pwtc and sultan Ismail stations... Recommend walking to sultan as it is slightly closer and you can walk to it via a well lit main road as opposed to down back streets and a housing estate... More

Was this review helpful? Yes 2
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. It is our pleasure to learn that you liked the hotel location & view from your room. I apologize for the inconvenience you faced on your first day at Citrus. We do have regular pest control... More

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Additional Information about Citrus Hotel

Address: 51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Hotel 3.5*
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Also Known As:
Citrus Hotel Kuala Lumpur

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Citrus Hotel provides accommodation designed in a modern contemporary style, that promise a refreshing and comfortable stay. Amenities include banqueting facilities, Citrus Café with all day dining, a swimming pool, gym, and 24-hour reception and security. Guests staying in club rooms and suites on the Club Floors can enjoy private use of the Club Lounge and its facilities which include personalized check-in and check-out, free snacks, soft drinks and coffee, free pressing and more. It sports a convenient location with the Sultan Ismail LRT station and Medan Tuanku Monorail station within walking distance. ... more   less 
Number of rooms
171

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Citrus Hotel and other travelers.
1 question
19 days ago

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