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All 268 Kuala Lumpur hotels

Citrus Hotel

3.5 of 5 Hotel   |   51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
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Ranked #134 of 268 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 2 days ago
Christine K Sydney, New South Wales, Australia
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731 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
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English first
Sydney, New South Wales, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was a very clean hotel, good bathroom, good wifi, very good breakfast. As we are an older couple we found it a little bit far from public transport as we like to use the public transport. But otherwise a great hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on tripadvisor. I am happy to learn that you liked our hotel & services including the room, cleanliness, wifi & breakfast. We are a mid market hotel focused on providing value for money to our esteemed guests & are pleased to learn... More

Mumbai, India
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Citrus Hotel is a great hotel to stay in, which is located close to the Chow Kit area monorail with good connections to KL Sentral, Bukit Bintang, KLCC etc. Good cheap shopping locations like the Chow Kit Market, Petaling Street, Masjid India are a short walking distance away (We walked) or a short taxi drive away. The hotel by itself... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & inspiring feedback shared for your recent stay with us on tripadvisor. I shall definitely share your feedback with my colleagues Mr. Mawan & Ms. Afri. Your kind words are definitely a source of inspiration for me & my team to endeavor in providing a comfortable... More

Matugama, null, Sri Lanka
1 review
4 of 5 stars Reviewed 5 days ago NEW

We visited Malaysia as a family trip during 14/08/2014-19/08/2014. As a sri Lankan the breakfast menus are so familiar to us and my kids enjoyed it very much. Our room was 421 and the scenery of the twin towers is eye catching view during the both day and night. During the stay of 5 days at your hotel we relax... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared for your recent stay with us. I am happy to learn that you liked our rooms & services including the breakfast buffet. All our bathrooms are fitted with bath tubs and also our guests have the option of using the over head... More

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Arrived about 10 am to a nice friendly welcome from the 2 girls on the front desk and the manager. They are great and all staff including security were very good Rooms are good size. a little bit old but everything works fine Beds are good and rooms are very clean and no sign of bugs Position is not very... More

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for patronizing Citrus during your recent visit to Kuala Lumpur & candid feedback shared on tripadvisor. I am happy to learn that you liked our services and enjoyed your stay with us. Yes, we are not a new hotel but our rooms are well appointed to cater to the... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed here many times. Its not the cheapest Hotel going around, nor is it in the best location. The rooms are big and clean. Nice pool. Breakfast so so. They have a great 24hr check in check out policy which suits me due to flight times. 5 or so minute walk to transport. Mainly Indian noisy clientele.

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. Sir, we are a mid market hotel focused on offering Value for money to our esteemed guests. We are happy to learn & share that our services like swimming pool, Club Lounge facilities, Complimentary wi-fi services... More

Wollongong, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Average rooms and facilities but with a pool and breakfast included it was great value. Location could be better but that's being picky. I chose a club room which entitles you to use of the club lounge with complimentary snacks/drinks and had a great view of the towers. Would happily stay here again.

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared for your recent stay with us. I am happy to learn that you enjoyed your stay with us & liked our Club room facilities. I hope for your continued support & look forward to welcome you back at Citrus Hotel Kuala Lumpur.... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Stayed on the club floor and the room was very cosy and clean. The air con was malfunctioning when I checked in. However, the front desk staff immediately sent for maintenance staff to go up to my room and by the time i came back to my room from a meeting a few hours later, everything was working fine. The... More

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. I am happy to learn that you liked our hotel & enjoyed your stay with us. I apologize for the initial hiccup on the air-condition in the room. As a norm we check all the rooms... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Very nice staff one of the best the general manager Mr Roland, very good food and service and cool swimming pool for good chill out. One of the the best things is the club loungue and the room with bath.The croissants on the breakfast and fried eggs . I will be back soon . its a good recomendation for a... More

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. I am delighted to learn that you enjoyed your stay & liked our hospitality. I shall share your feedback with my colleague Roland. Your kind words inspire us to continuously putting in our best efforts to... More

Jeddah, Saudi Arabia
Contributor
17 reviews 17 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Taken a step down version of stay in the superior rooms than in the customary Club level. The rooms 606 a triple for us and 611 and 613 for my nieces and their families for economic reasons. Everything from check in and room allocations has been fine with the intrusion of Mr. Manendha's (GM). I would only highlight on two... More

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your continued patronage & candid feedback shared on your recent stay with us. I am happy to learn that you enjoyed your stay & liked our hospitality. Sir, it is by means of constructive feedback that we learn our areas of improvement. We do put KIBLA stickers in... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

overall this time I've had a better experience staying in the hotel than before. The room are nice but doesn't come with the shower, all the power point are workable. Except 1 thing doesn't change is the air conditioner which is not cool enough during the day and to cool during dawn. What the hotel can do better is prepare... More

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Kuala Lumpur! I thank you for your patronage & candid feedback shared for your recent stay with us. I am delighted to learn that you noticed the improvement in hotel services & enjoyed your stay with us. I apologize for the inconvenience caused to you due to air condition. I shall take up with my... More

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Additional Information about Citrus Hotel

Address: 51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Hotel 3.5*
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Also Known As:
Citrus Hotel Kuala Lumpur

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Citrus Hotel provides accommodation designed in a modern contemporary style, that promise a refreshing and comfortable stay. Amenities include banqueting facilities, Citrus Café with all day dining, a swimming pool, gym, and 24-hour reception and security. Guests staying in club rooms and suites on the Club Floors can enjoy private use of the Club Lounge and its facilities which include personalized check-in and check-out, free snacks, soft drinks and coffee, free pressing and more. It sports a convenient location with the Sultan Ismail LRT station and Medan Tuanku Monorail station within walking distance. ... more   less 
Number of rooms
171

Questions & Answers

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1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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