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3.5 of 5 Hotel   |   51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
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Citrus Hotel
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Ranked #135 of 278 Hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 3 days ago
Engku K
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818 reviews from our community

Traveler rating
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    226
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    113
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (818)
  • Mar-May only
    (171)
  • Jun-Aug only
    (227)
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    (202)
  • Dec-Feb only
    (218)
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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

3rd times being stayed this hotel.room are clean.food at the coffee house are fine,comes free with voucher. Value for money..great location.if u comes by driving a car,no parking provided by the hotel.

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I've stayed at this hotel for three times. Me and my wife satisfied with the hotel service. But there's something I would to bring up. Maybe you can set up more computers for the guests to surf the internet, in order to avoid waiting a guest to finish with the internet surfing. Two computers is just not enough. We will... More 

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1 review
1 of 5 stars Reviewed 5 days ago NEW

"Crappy Hotel" The low cost airlines/carriers and my benefits from my brother working in aviation helps me to afford traveling frequently and repeat any destination that I want. I always go to any promo hotel booking and so far i find it really good. I always get a really great discount and fabulous amenities. It all changed until I booked... More 

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Lappeenranta, Southern Finland, Finland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is my second time in Citrus. I give 4 because in corner room they don't have Wi-Fi. They should make it more stronger. All staffs are good. Any time you ask they will help you. There is lot of Bangladeshi employee and they are so helpful. Keep it.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Metro Manila, Philippines
1 review
4 of 5 stars Reviewed 1 week ago

Stay: January 22-23, 2015 Our flight was delayed (AND we were only staying for a night), so we were afraid accommodations would be insufficient and sub par, specially based on the reviews here and in Agoda. We picked this hotel because the photos looked nice but upon seeing the reviews (i.e. buffet, cleanliness) we were a bit hesitant to book... More 

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Adelaide, Australia
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff were beautiful and made our stay a pleasure, thank you to Roland and the rest of the team. Our room was located on the 9th floor ( i booked this based on other reviews) so our internet worked well and we were able to access the business lounge upstairs which had nibbles and drinks all day and their... More 

Was this review helpful? Yes 2
Langkawi District, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was in town for a few days on business, I was recommended this hotel by one of the staff Mr. Dil. I have to say, he did not disappoint me at all. I was very well taken care of from the moment I checked in till I checked out. Roland from front desk was efficient and very pleasant. Even... More 

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared for your recent stay with us. We are a mid market hotel focused on delivering Value for money to our esteemed guests. It gives us pleasure to learn that our team succeeded in making your stay a memorable one. I shall definitely... More 

Guangzhou, China
Contributor
18 reviews 18 reviews
8 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Positives: Great location Good value for money Pleasant/helpful staff V good breakfast Clean Excellent shower Negatives: Quite noisy at night Internet only worked 1 of 2 days The pool was closed Basic rooms (in need of freshening up) Overall very good, I would definitely recommend the hotel for a short stay in the city.

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. We are happy to learn that you you found our location convenient & rated our hotel as 'Perfectly OK' with very good breakfast, helpful staff, Clean, excellent shower facility & most important Value for money. We... More 

Bristol, United Kingdom
Top Contributor
60 reviews 60 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

what a place , it was clean, and some staff were nice, but hotel is old fashion.. need knocking down and starting again or spending a very large amount of money on it , everything was old, , the window in my room the glass and the frame on the window didn't even meet. great big gap. on the 9th... More 

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! At the onset I apologize for the inconvenience inadvertently caused to you during your recent stay with us. I agree that we are not a new hotel but all our rooms are well appointed to cater to the needs of discerning travelers. We focus on providing value for money to our guests.... More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 3 weeks ago

t was a very nice experience. I enjoyed my stay in Kuala Lumpur.The hotel being in the heart of the city made it convienient for us to travel and go to places on our own despite we being in KL for the first tim

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. We are happy to learn that you had a nice experience at Citrus & you enjoyed your stay with us. A hotel is typically defined as a "Home away from home", I am delighted that you... More 

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Additional Information about Citrus Hotel

Address: 51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Hotel 3.5*
Number of rooms: 171
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Also Known As:
Citrus Hotel Kuala Lumpur

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