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All 274 Kuala Lumpur hotels

Citrus Hotel

3.5 of 5 Hotel   |   51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
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Citrus Hotel
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Ranked #132 of 274 Hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed yesterday
Al S Penang Island, Malaysia
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779 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Penang Island, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

stay at room 506 on 19/12/2014.. pros : big room..breakfast acceptable...fast check in..helpful staff ( can recall his name either Suresh or Raj). cons : my wife got bitten by Bed bug..both single bed sunk in the middle..fridge not working..rooms old and rusty..a bit of smell in the room. personal rating : 5/10

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Good hotel with super location at city center-KLCC not far away.Clean rooms with nice breakfast great pool site to relax. The staff are very helpful. Recommend for holiday and business. Nice infrastructure.

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ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. At Citrus, we strive to create a pleasant experience for our guests during their stay & it is a delight to learn that you liked our hotel & services. Your appreciative remark definitely boosts our drive... More 

Manchester, United Kingdom
Top Contributor
68 reviews 68 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

We got there to have a few problems with the room. We tried to stay the 1st night and put up with it but we had to complain the next day. The tower facing rooms are above a very noisy road, the windows are old so they block minimal noise. After complaining about this and a few other bits the... More 

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ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared for your recent stay with us. At Citrus, we strive to offer Value for money to our esteemed guests & endeavor to provide our best services during their stay with us. I wish to assure you that anomalies experienced by yourself are... More 

1 review
4 of 5 stars Reviewed 1 week ago

Good hotel in good location at city center of KUL not far from KUL tower Clean rooms with nice breakfast great pool site to relax. The staff are very helpful. Recommend for holiday and business. Tour desk is available at the hotel's entrance.

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ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared for your recent stay with us. We are happy to learn that you enjoyed your stay & found our services great & value for your money. Your kind words inspire me & my team to continue putting in our best efforts to... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I think,this hotel is value for money for short period stay. The location strategic because near public transport station and also had excellent room services. But i think the room facilities quite old and the room a bit smelly. I hope there will be an improvement after this. In short,overall really good at citrus and I also recommended to my... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. I am happy to learn that you liked our hotel services & found our location convenient. We are not a new hotel but all our rooms are well appointed to take care of the requirements of... More 

Kampala, Uganda
2 reviews
3 of 5 stars Reviewed 3 weeks ago

First of all, it was easy to access the hotel from the airport, once we got there it looked ok. The staff were welcoming, only issue we had is that our room facilities were very old, the shower curtain was stained, we had no rug in the bathroom so after a shower the entire floor got wet as soon as... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! At the onset I apologize for the inconvenience inadvertently caused during your last stay with us. We are not a new hotel but all our rooms are well appointed to cater to the needs of discerning travelers. Your feedback on our cleaning & housekeeping services is valuable & we must be more... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had A really good experience. very close to buses and chowkit monorail. we stayed at Room no 1013 in 10th floor. There was a nice Twin towers view to our room window. we stayed 7 days there and food was average. Every morning buffet was approximately same. there was a nice swimming pool also. Room was very nice and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared for your recent stay with us. I am happy to learn that you had a good experience staying with us & liked our hotel services & location. We do take care of special requests from our guests & I sincerely apologize for... More 

Simferopol, Ukraine
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014 via mobile

Best Experience with citrus. Definitely the best budget Hotel i've been. Excellent staff esp room service, front desk and even the security officer. Room iş ok and can be improve. Location iş in the heart of kuala Lumpur, definitely non question aile. Value for money and ı will recomended to others... Good job citrus!

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. I am delighted to learn that you had a great experience staying at Citrus. Your kind remarks for our services for Front desk, Security & room service inspire us to continue putting in our best efforts... More 

Brisbane, Australia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 6, 2014

It seems one of the best hotel around Chow kit area, The public facility is nice, even I can see KLCC from my room window. Additionally, the lounge bar service and night view is awesome although there is no alcohol beverage in the bar. Breakfast is good as well, and you can also find lots of cheap and delicious restaurant... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. I am happy to learn that you found our facilities nice & enjoyed your stay with us. We have taken note of your feedback on the hotel windows & bathroom. We normally keep the room windows... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 6, 2014

Located in Chow Kit area,this hotel a little bit old but the staff is friendly and helpful. Room facility is outdated & the bathroom need major lift & maintenance. One more thing,limited parking space!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. We are a mid market hotel focused on providing value for money to our esteemed guests. We are not a new hotel but all our rooms are well appointed to cater to the requirements of discerning... More 

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Additional Information about Citrus Hotel

Address: 51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Hotel 3.5*
Number of rooms: 171
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Also Known As:
Citrus Hotel Kuala Lumpur

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