We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 262 Kuala Lumpur hotels

Citrus Hotel

3.5 of 5 Hotel   |   51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Hotel amenities
Save Saved
You added Citrus Hotel to your Saves list
Citrus Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
49%
Ranked #134 of 262 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 4 days ago
COSTA2608 Bangalore, India
  • Overview
  • Reviews (717)
  • Photos (240)
  • Amenities
  • Q&A (1)
  • Room tips (125)
  • Location
  • More
Write a Review

717 people have reviewed this hotel

Traveler rating
    86
    224
    195
    108
    104
See reviews for
144
245
86
67
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

This was my 3rd time staying at this hotel on my business trip to KL from 13 to 16 July 2014. The first time I stayed in 2008, it was quite a new hotel and the service was quite good. The second time was 3 years ago in 2011, at that time, the condition of the hotel was already getting... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! At the onset I apologize for the inconvenience caused to you during your recent stay with us. Our hotel is centrally air conditioned & all rooms are well ventilated. I shall definitely review along with our maintenance team in case there is any anomaly in our system. We take your feedback as... More

Bangalore, India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed in the Club Room for 5 nights last week. The room was comfortable with a magnificient view of the city. Front desk and other staff were friendly and prompt. The facility of Club Lounge was a good . The hotel surroundings are safe and convenient for Monorail and the metro as well. The breakfast was sumptuous with good... More

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback. We are happy to learn that you liked the hotel services & our team efforts in making your stay a comfortable one. Your kind words are source of inspiration for me & my team to keep on serving our guests with best of... More

Karachi, Pakistan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Air condition is very poor. and also you can't phone in your room you can go lobby and call and pay telephone bill. My flight timing in morning we leave hotel at 06:00 am and hotel breakfast timing is start at 6:30 we request bring breakfast half an hour early but he refused.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. Sir, we do have telephone facility in all the rooms & I shall review & inspect all the rooms again in case it wasn't available in your room. Standard timings of our breakfast buffet are 06.30... More

Hyderabad, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

it's suitable for all travelers.break fast ow some,good value for money.can you travel by LRT or Mono trains near by this hotel. Chowkit station near by 300 Mts and Sultan Ismail LRT Station also 250mts

Review collected in partnership with this hotel

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. It is a pleasure to learn that you liked our hotel & services & found it worth for your money spend. I hope you would give us opportunity to host your stay again in future. Looking... More

Kendal, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 5 nights this week and location was ideal. The hotel is off the main road in chow kit situated half way between pwtc and sultan Ismail stations... Recommend walking to sultan as it is slightly closer and you can walk to it via a well lit main road as opposed to down back streets and a housing estate... More

Was this review helpful? Yes 1
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. It is our pleasure to learn that you liked the hotel location & view from your room. I apologize for the inconvenience you faced on your first day at Citrus. We do have regular pest control... More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would stay again.! The room is spacious, nice breakfast. Even though sometimes feel annoying with noisy LRT, but also comfort with all facilities. I can say that i have no doubt to stay again.. Just to feel you're in KL, and the reality is, it is value for money..!

Review collected in partnership with this hotel

Was this review helpful? Yes 4
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. It is our pleasure to learn that you enjoyed your stay with us & we were able to make your stay a comfortable one at Citrus. Looking forward to welcome you back at Citrus Hotel Kuala... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had an opportunity to stay at this hotel for 10 nights. The hotel itself just an average hotel. However, due to very accomodative staffs they have, somehow its managed to offset the overall expectation about this hotel. The restaurant and housekeeper at eight floor are definitely stars. I would like to express my thank you to one of your... More

Was this review helpful? Yes 2
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. I happy to learn that you liked warm hospitality of our team. I shall definitely share your encouraging words with Eka Yekti and housekeeping & restaurant team members. I look forward to welcome you back at... More

Surabaya, Indonesia
Contributor
14 reviews 14 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have booked room 3 days for my parents. This first time my parents have been holiday in KL. I have written email to Reservation desk to give nice room for my parents and they give awesome room for my parents with view twin tower. Staff really friendly and helpful. after My mom was holiday from KL , my mom... More

Was this review helpful? Yes 4
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! We are really sad to learn about demise of your beloved mother. Please accept our heart felt condolences. I really appreciate you sharing feedback on your parent's holiday trip to Kuala Lumpur & their memorable stay with us. This is one of the biggest compliments for me & my team ever, that... More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was there for my honeymoon because we wanna go Chow Kit. It was stated as 4 star but it looks more like 2 stars. When i reached, there are no towels. I had to call housekeeping for my towels. Only syampoo, soap & shower gel provided. Pls dont expect toothbrushes. I booked for a king size bed but was... More

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! At the onset I apologize for inconvenience caused to you during your recent stay with us. I wish to mention that series of anomalies experienced by yourself are definitely not a norm at Citrus. All our rooms are provided with towels, I apologize if there was a slip in room appointment at... More

Kota Baharu, Kelantan, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i checked in june and it was my 3rd stay here. made late booking and arrived in the evening. wait for 15 minute to get check in cause of my late booking and i was given a room on 3rd floor. The greet smell from the room struck my nose and went to my head. TV screen was poorly visible,table... More

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! At the onset I apologize for the inconvenience caused to you during your recent stay with us. I wish to mention that bed spring issue faced by yourself has been attended to. Our Standard rooms are appointed with 21 inches television & higher room categories have 32 inches flat screen. There is... More

Owners: What's your side of the story?
If you own or manage Citrus Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Citrus Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Citrus Hotel

Address: 51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Expedia, Orbitz, Agoda, Priceline, Tingo, HotelsClick, Travelocity, HotelTravel.com, TripOnline SA, Cheap Tickets, BookingOdigeoWL, Despegar.com, HostelWorld, Hotels.com, HostelBookers and Otel so you can book your Citrus Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citrus Hotel Kuala Lumpur

240 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (194)
Viewed
1:29
Videos (1)
Viewed
Room/suite (55)
Viewed
Hotel & grounds (23)
Viewed
Bathroom (15)
Viewed
Dining (11)
Viewed
Pool/beach area (10)
Viewed
View from room (15)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Dining (10)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (3)
Viewed
Other (10)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Citrus Hotel provides accommodation designed in a modern contemporary style, that promise a refreshing and comfortable stay. Amenities include banqueting facilities, Citrus Café with all day dining, a swimming pool, gym, and 24-hour reception and security. Guests staying in club rooms and suites on the Club Floors can enjoy private use of the Club Lounge and its facilities which include personalized check-in and check-out, free snacks, soft drinks and coffee, free pressing and more. It sports a convenient location with the Sultan Ismail LRT station and Medan Tuanku Monorail station within walking distance. ... more   less 
Number of rooms
171

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Citrus Hotel and other travelers.
1 question
10 days ago

See all questions (1)

See which rooms travelers prefer