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All 270 Kuala Lumpur hotels

Citrus Hotel

3.5 of 5 Hotel   |   51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
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Citrus Hotel
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Ranked #132 of 270 Hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed yesterday
CatherineJamesSean
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750 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

The rooms are clean and nice. Location is convenient and the staff are friendly and helpful. The staff at the reception greet guests with a nice, warm smile. The food in the Citrus Cafe is delicious and definitely worth the money. If I come back to Kuala Lumpur, I would definitely choose Citrus again.

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Osaka, Japan
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

I have been a faithful customer of this hotel for many years but the service is getting worse every time I visit. In old days there was a croissant machine but no more. In club room there was a real coffee machine nut no more and often there is no free cold drink (can) in a fridge and have to... More

Review collected in partnership with this hotel

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We moved to this hotel after a bad experience at a hotel down the road and were extremely happy with our choice. The room was fresh and clean, breakfast was good and the pool was perfect. It's a nice short walk to public transport and the reception staff were very helpful. Would recommend.

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ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage and candid feedback shared on your recent stay with us. I am happy to learn that you enjoyed your stay with us and liked our services including rooms, swimming pool & breakfast variety and choices. I appreciate your kind words on tripadvisor. Your encouraging remark inspires... More

Malaysia
1 review
4 of 5 stars Reviewed 5 days ago NEW

service was good, breakfast was great, room clean, swimming pool o.k. disadvantage : limited parking space,limited tv channel, no dvd in the room as advertise(club floor) no soft drink in the club lounge but overall nice, will stay again.

Review collected in partnership with this hotel

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ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your stay with us. I am happy to learn that you liked our service including the breakfast, cleanliness of rooms and swimming pool facility. We do have parking space around the hotel available on first come first serve basis, additionally there... More

Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for 2 nights - room were clean even if looked a bit timeworn.Staff was friendly and ready to help. Breakfast was great - there is a wide selection of food and tasty. The only disadvantage of this hotel is its location. If you go out (especially when its dark outside) you will meet a lot of weird... More

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. We are pleased to learn that you enjoyed your stay with us & liked our services including the breakfast selection. We are not a brand new hotel but our rooms are well appointed to cater to... More

Singapore, Singapore
1 review
3 of 5 stars Reviewed 1 week ago

A friend recommended this hotel to us. We had a two night stay in September. Although I have read the negative remarks about this hotel after the booking was made, I did not regret not cancelling it. The room was clean and the size was just nice for us. Service was prompt. We were granted the room facing the Twin... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. I am delighted to learn that we were able to live up to your expectations & you did not loose your trust in brand Citrus. We are a mid market hotel focused on providing value for... More

Kota Bharu, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago

We stayed 2 nights and on the first day of arrival I was uncomfortable thinking of my car on "zon tunda". What if DBKL towed my car? What should I do? I was completely restless. There were some parking lots, with no luck, you have to park everywhere at your own risk. Then we managed to park, and knowing if... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! At the onset I apologize for the inconvenience caused to you due to limited parking space available at the hotel. We do have limited parking available in hotel basement and also in front of the hotel on first come first basis for our esteemed guests. I sincerely hope that other than the... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We had standard room they up graded it to top room executive room.we stayed where we could only see one twin towers. There was a spa and jacuzzi but we had to pay . They had a hooker bar where the spa was. Our flush was not working but they fixed it was not the best hotel I would not... More

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. I apologize for any inconvenience caused to you during your stay with us due to faulty flush in your room. All the rooms in the hotel have bathtub and in case any of the guest wish... More

Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 1 week ago

this is a pretty decent hotel to stay in less budget, has got all basic amenities including swimming pool. gym was not functional due to repairs , hotel should have mentioned while taking the bookings. Break fast is good and lot of variety . Far from KLIA (airport) cost 100 ringets for taxi trip. Staff is friendly, got a free... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! I thank you for your patronage & candid feedback shared on your recent stay with us. We are a mid market hotel focusing on providing value for money to our esteemed guests. We are located in the Central Business District of Kuala Lumpur City with easy access to major tourist attractions in... More

1 review
1 of 5 stars Reviewed 1 week ago

I stayed 4 nights in the Executive Suite (Top Room) which was a very small, very old and badly maintained and with horrible windows that isolate no noise from the streets. 24 hours a day you get to hear all the horrible noise from the streets, and I couldn't hear the TV most of the times. For the fare I... More

Review collected in partnership with this hotel

Was this review helpful? Yes
ManendraSharma, General Manager at Citrus Hotel, responded to this review

Dear Guest, Greetings from Citrus Hotel Kuala Lumpur! At the onset I apologize for the inconvenience inadvertently caused to you during your recent stay with us. We are a mid market hotel, focused to provide value for money to our guests but it is hard to learn that we failed to meet your expectations during your stay with us. Our... More

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Additional Information about Citrus Hotel

Address: 51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Hotel 3.5*
Number of rooms: 171
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Also Known As:
Citrus Hotel Kuala Lumpur

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