We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 264 Kuala Lumpur hotels

Seri Pacific Hotel

4.0 of 5 Hotel   |   Jalan Putra | PO Box 11468, Kuala Lumpur 50746, Malaysia
Hotel amenities
Save Saved
You added Seri Pacific Hotel to your Saves list
Seri Pacific Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
72%
Ranked #44 of 264 hotels in Kuala Lumpur
A recent review
4 of 5 stars reviewed 3 days ago
Ingo D Bangkok, Thailand
  • Overview
  • Reviews (521)
  • Similar Hotels
  • Photos (289)
  • Amenities
  • Q&A
  • Room tips (128)
  • Location
  • More
Write a Review

521 people have reviewed this hotel

Traveler rating
    139
    233
    96
    27
    26
See reviews for
100
136
39
126
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Bangkok, Thailand
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed 3 nights in a Deluxe room. The rooms are good standard, clean and well maintained, bed is comfortable, aircon is cool and quiet. Rooms have separate shower and bathtub. Breakfast offers a good selection and food is tasty. Staff are very attentive and polite. Car parking is available but limited. Only problem we found is that the toilets... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

My friend and myself took a trip down to KL and this hotel was recommended by a friend. We stayed there for 2 nights and are very pleased with the hotel and its employees. Hotel room was clean and the spacious.employees were friendly and helpful. It is also located near a train station and the distance to the city was... More

Was this review helpful? Yes
Penang Island, Malaysia
Top Contributor
66 reviews 66 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Paid around MYR300++ per night for a room in this hotel. Stayed here for 5 nights due to a tradeshow next door. 1) When checking in the counter staff were just plain rude and have the "Don't Care" attitute. When we asked questions, they were also sort of reluctant to answer too. Very bad service. 2) During daily breakfast, the... More

Was this review helpful? Yes 1
Perth, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and myself stayed at the Seri Pacific Hotel for 8 nights in June, 2014. We arrived in Kuala Lumpur from Perth, Western Australia, via Singapore, and arrived at the Seri Pacific Hotel at about 4.30pm. Our Room was what you would expect of any 5 star Hotel and was always clean and comfortable. We speak from many holiday... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 2 days to and really enjoyed it. The rooms are clean and spacious. Not really in the center, but public transportation is close. Food is excellent (try the chocolate lava cake wow!). Staff is really nice and helpfull.

Was this review helpful? Yes 1
Vellore, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well, it's been quite a long time from my last review. We were booked in 2 Deluxe Rooms for my family with 2 grown up kids. The front office manager Azlee deserves a special thanks for upgrading us to the Club rooms with view of the Petronas. The food is expensive but good. The metro station is 30 Mtrs from... More

Was this review helpful? Yes 3
Auckland Region, New Zealand
Top Contributor
52 reviews 52 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

excellent hotel! I usually stay at 2 or 3 star hotels on my travels but we saw this5 star hotel at only 50 per night on agoda and decided it would be nice as for a decent 3 star hotel you pay close to that in KL anyway. The place was great couldn't have been happpier, the room was large... More

Was this review helpful? Yes 3
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Sahur at 2am but only 2 dishes ready while all staff enjoy world cup.kitchen staff helper name Akila very bustard lady when she try to show her power when her supervisor ask to rush prepare food while we waiting at 215am.she talk very loud with bad words to us.i fell like want to snap her face.hotel should't have staff like... More

Was this review helpful? Yes 5
Mohamad Halim M, General Manager at Seri Pacific Hotel, responded to this review

Dear Aida S Thank you very much for taking time to share your experience during your recent stay at Seri Pacific Hotel Kuala Lumpur. I am totally shocked with your comments and to find out that you had such a poor experience with the Restaurant and Kitchen staff during your Sahur meal at the Restaurant. It is totally not acceptable... More

Muscat, Oman
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you value, space, luxury without the hype, great sumptous breakfast in a lively and cared for environment. If you do not like parking hassles, and yet might want to just walk on your own or hail a cab, then this is the place for you. Travelling solo, couple or as a family this hotel seems to have it for... More

Was this review helpful? Yes 1
Mohamad Halim M, General Manager at Seri Pacific Hotel, responded to this review

Dear Coolman_12 Thank you very much for taking time to share your experience during your recent visit to Seri Pacific Hotel Kuala Lumpur. I have shared your comments with the team and they are very excited to have been able to serve you well. I am certain that they will strive to do better in providing excellent service. Thank you... More

Singapore
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 21, 2014

Like the design and concept of bed room. It is very spacious. Ironing board and iron and hair dryer are found in the room too. Nice bathroom too. The hotel staff are very helpful and attentive. The location is convenient too.

Was this review helpful? Yes 2
Mohamad Halim M, General Manager at Seri Pacific Hotel, responded to this review

Dear Leelets Thank you for taking time to share your feedback with regards to your recent stay at Seri Pacific Hotel Kuala Lumpur. It is with comments like yours that makes us strive to serve our guests better. I have shared your comments with the team and it will definitely motivate them further. Thank you and we look forward to... More

Owners: What's your side of the story?
If you own or manage Seri Pacific Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to Seri Pacific Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Seri Pacific Hotel

Address: Jalan Putra | PO Box 11468, Kuala Lumpur 50746, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Seri Pacific Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Travelocity, Asiatravel.com Holdings, Booking.com, Orbitz, Otel, HotelsClick, Priceline, TripOnline SA, BookingOdigeoWL and Hotels.com so you can book your Seri Pacific Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Kuala Lumpur
Kuala Lumpur Best Western

289 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (283)
Viewed
Room/suite (97)
Viewed
Hotel & grounds (28)
Viewed
Bathroom (34)
Viewed
View from room (33)
Viewed
Dining (15)
Viewed
Pool/beach area (7)
Viewed
Other (69)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#33 Family Hotel in Kuala Lumpur #35 Luxury Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
Only ultramodern Atrium Hotel connected to Putra World Trade Center. With recently renovated and refurbished rooms, we cater to Corporate business and MICE events. Our restaurants range from Local, Asian and International cuisine including our famous Authentic Japanese restaurant KOFUKU. Our Spa with Balinese and Malaysian treatments will rejuvenate your body and soul after a long day at work. ... more   less 
Number of rooms
556

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer