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Seri Pacific Hotel

Certificate of Excellence
Hotel website
Jalan Putra, Kuala Lumpur 50350, Malaysia
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647 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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Pemuteran, Indonesia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Although initially booked to attend a trade exhibition show we tagged on some more days for R&R beforehand. Conveniently placed for the show, right next door to the Trade Centre it was perfect for this part of the stay; well appointed for a business traveller with many power & data sockets however the Internet was interrupted a couple of times... More 

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Hyderabad, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for 3 nts with family. Good room, average breakfast buffet, slow wifi. A few service staffs was really horrible. But I found a few good ones too.. Opposite to the subway mall, which has some good dining options.. Decent hotel, but they can definitely do better!!!! Ask for higher floors.. Has view of the twin towers...

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I traveled to KL 3 years ago and stayed in this hotel.my room had a good view of twin towers and its cleaned well every day. good location and a nice breakfast. staffs was nice and helpful and the only and big problem was because of i bought a sim card there i kept my own sim in bag and... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I had meeting during the lunch time couple days back in the basement restaurant and the restaurant food quality was terribly bad, I ordered the grilled chicken which was seems to be not fresh at all. When I ask the waiter for black pepper shaker the brought me and black pepper powder in the small plate which i have to... More 

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Bali, Indonesia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located next to PWTC, and just minutes’ walk to mono rail station, delicious breakfast, late check out was provided, helpful concierge. I checked in on midnight and found the bottle water was half empty, no foot towel provided, the room might be used for day use for previous guest and didn’t re-check for next guest arrival. Breakfast using paper napkin... More 

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uk
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Booked in Christmas Eve 2014 receptionist messed around with my credit and because she input wrong numbers she said it kwas declined!!! Rang my CR card provider " Nothing wrong with your available balance" Still hotel took a preauthorised amount from my card but insisted that I paid with another card which I duly did. Imagine my surprise when I... More 

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SeriPacific, General Manager at Seri Pacific Hotel, responded to this review

Dear Obaille, Thank you very much for your comments during your visit with us in December 2014. It is indeed a disappointment to learnt that you had a poor experience during your arrival with the Credit Card issue. I apologize for that and also the staff who handled your arrival. I hope that the double charging on the cards have... More 

New Delhi
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you want to stay in a peaceful but an accessible part of KL, this is a great option. Especially as its just a 5-minute walk from the closest train station and KL has a great public transport so you should definitely use it (esp. if you're on a budget). The only strange part about this hotel is the ultra-strong... More 

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Mumbai (Bombay), India
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed with family for a week. As we were a big group, everything was kept ready by the Hotel so no waiting for the keys.The view from 19th floor facing the twin towers was spectacular. Special Indian dishes were prepared for breakfast to suit Indian taste. Room service is prompt with a smile. The location is an added advantage as... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Don't understand how Bookings.com gave them 8/10 rating. The wait at the reception is at least 15 minutes long each time I'm there for something. There is lack of security when I asked for a room card. I got it without much security scrutiny. When I was approaching the elevator, I saw a service staff walked out from it. He... More 

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