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Hotel Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
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Hotel Novotel Kuala Lumpur City Centre
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3,101 Reviews from our TripAdvisor Community

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Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We have enjoyed staying at the Novotel Hotel twice in the last 10 days. The Hotel,Service and accomodation was as good as we have ever experienced in our World Travels. Location is perfect for Sightseeing and Dinning.The attention to detail given by Office Manager Mr. Ady Alen was in our experience the best we have ever received. The Novotel Chain... More 

Helpful?
Thank Richard D
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

A very good location hotel, just 1 min across the Pavilion shopping Mall, easy, convenient to do a quick shopping spree, and easy access to KLCC with air conditioning cover walk path. The best thing is the service from the Hotel staff, from front office to F&B, never fail to impress you. ADY the Front Office Manager, my personal likes,... More 

Helpful?
Thank Travelnuts911
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Travelnuts911, thank you for sharing your excellent feedback, our team is happy with your compliments and we look forward to serving you again! Best regards More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago NEW

Very centrally located; steps away from The Pavilion, KLCC and Bukit Bintang. Rooms are old but clean, quite and spacious. Breakfast is plenty. Staff is polite, friendly and very helpful. Room rates are reasonable. During my 9 day stay I had little to complain about. However there was an occasion whereby somebody was allowed to smoke at the bar/coffee shop... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank A TripAdvisor Member
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear sir/madam, thank you for your excellent review of your stay here. We look forward to serving you again. best regards More 

Perth, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We booked an Executive Room to avail ourselves access to the Executive Lounge for breakfast and evening drinks/snacks. We were impressed with selection of food/drinks available and the staff were great. The location was ideal for our stay.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Manolis2016
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear sir/madam, thank you for your excellent review, we can't wait to have you back here in Novotel KL again! best regards More 

London, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Ok peeps, I was and still am going to start 2016 with positives so here goes for my review of Novotel KL... A wonderful charmless hotel located in the epicentre of rush hour traffic, extremely central with everything within walking distance - if one can WALK in KL which I am not convinced one can (the traffic, the road works,... More 

Helpful?
Thank psyap

Travelers are raving about these Kuala Lumpur hotels

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

I have stayed at many different hotels on my trips to KL city. The last few years however it has always been the Novotel. Although not the most modern or opulent it is conveniently located near Pavilion with well trained and friendly staff.... in essence a home away from home. The Club Lounge is a pleasant experience and continues to... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank A TripAdvisor Member
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear sir/madam, thank you for sharing your feedback with us, our team is more than delighted to hear that you had a pleasant stay. We look forward to serving you again in Novotel KL! Best regards More 

Level Contributor
129 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is good opposite the Pavilion Shopping Centre and close to trains and monorail which makes getting around easy. The rooms were clean and well appointed. I stayed in a suite and had enough room for a family of four with a bedroom and a lounge areas with 1 pull out and one child sleeping on the couch (no... More 

Helpful?
Thank DCiliberto
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear DCiliberto, thank you for taking the time to share with us your feedback, we take all of them seriously. We are sorry to hear that your stay had not been up to your expectations. We apologize for the inconvenience caused regarding the fold out you requested to your room. Rest assured our Executive Housekeeper and Front Office Manager has... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Checked into this hotel 3 days ago. Cannot complain about the location and price, great deal. However, after I've checked in on the first night, room was noisy and reception told me the noise was caused by the water pipe which they were unable to do things about, but room change. Room changed, 2nd night I found cockroach in my... More 

Helpful?
1 Thank Ulysses L
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Ulysses, thank you for taking the time to share your honest feedback. Please rest assured our Executive Housekeeper is doing everything she can with regards to the insects found in the room. We hope your future experience will be better than this time. best regards More 

Baulkham Hills, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Another perfect holiday in Kuala Lumpur. I love this city and particularly the Novotel where I've now stayed many times. I again dined at many restaurants and street cafés including the novotel restaurant. All were great places to eat. Thanks to the Novotel management and staff for helping me to enjoy the experience once again. I come here to totally... More 

Helpful?
1 Thank edy858
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Edy, Thank you for sharing your experience during your stay and a truly outstanding compliment to our dedicated team. I will be sure to let them know of your kind words which will keep them striving for excellence! We hope your next visit will be as pleasant as the previous one. best regards More 

Chennai (Madras), India
1 review
4 of 5 stars Reviewed 3 weeks ago

The Novotel hotel location is very good and staying here is more convenient to move around.The staying experinece is good but lot to be improved on house keeping services to make better staying comfort.

Review collected in partnership with Cleartrip

Helpful?
Thank Ravichannthar
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Ravichannthar, thank you for your positive feedback, we will do all we can to improve our service. We hope your next stay will be better than this one. best regards More 

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