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Hotel Novotel Kuala Lumpur City Centre

4.0 of 5
2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
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Hotel Novotel Kuala Lumpur City Centre
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312 traveler photos
Ranked #38 of 167 hotels in Kuala Lumpur
3.5 of 5 stars 1264 Reviews
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1,264 reviews from our community

What travelers say about this hotel
  • “Very good” (25)
  • “Pavillion shopping” (20)
  • “Great location” (19)
  • “Petronas Towers” (17)
  • “Executive room” (16)
  • “Short walk” (12)
  • “Staff were friendly” (12)
  • “Buffet breakfast” (9)
  • “King size bed” (6)
  • “Junior suite” (4)
Traveler rating
    239
    559
    315
    99
    52
Only show reviews for Family (320) | Couples (446) | Business (178)
Date Rating
Posted by an Accorhotels.com traveler
Bangkok, Thailand
“Front reservation”
3 of 5 stars Reviewed February 11, 2012 NEW

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Posted by an Accorhotels.com traveler
Hamilton, New Zealand
“Stopover”
5 of 5 stars Reviewed February 11, 2012 NEW

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kingbob494
Dubai, United Arab Emirates
2 reviews
“Very bad service..”
1 of 5 stars Reviewed February 11, 2012 NEW

I am very sad to say that this hotel is representing Novotel Brand (Accor) but this property does not have anything that an Accor property should have, the service is very poor, no hospitality at all, at check in the girl was (Naurina) did not even bother to have an eye contact but busy with another colleague, the only thing... More

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Posted by an Accorhotels.com traveler
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“Disappointing”
3 of 5 stars Reviewed February 10, 2012 NEW

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Riha N Rahul P
Auckland, Auckland, New Zealand
1 review
“Awesome Service”
5 of 5 stars Reviewed February 10, 2012 NEW

Nice hotel, awesome location, walking distance to Pavillion Mall (very nice mall) and Train station. Workers are always wiling to help especially the bellman at the hotel. Hamdi Rusli was very helpful to us as he told us where to shop, where to eat, told us about the night markets, places to see and even took time out for us... More

Was this review helpful? Yes
jetpakberlin
Posted by an Accorhotels.com traveler
“perfect shopping location with free underground parking”
5 of 5 stars Reviewed February 9, 2012 NEW

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Posted by an Accorhotels.com traveler
Singapore
“Usual pleasant stay in KL”
4 of 5 stars Reviewed February 8, 2012 NEW
1
person found this review helpful

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Posted by an Accorhotels.com traveler
Singapore, Singapore
“Decent stay”
3 of 5 stars Reviewed February 6, 2012 NEW

Was this review helpful? Yes
Valerine Saini Flaivel, Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review
February 9, 2012

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Posted by an Accorhotels.com traveler
Brisbane, Australia
1 review
“Great location”
4 of 5 stars Reviewed February 5, 2012 NEW

Novotel City Centre presents excellent value for money and has a great city location. Although our rooms (4 of them) were not ready on time and took until late afternoon to become available, the rest of the service within the hotel was good. (one of the rooms had been occupied by a smoker and the hotel did a special clean... More

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Valerine Saini Flaivel, Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review
February 9, 2012

Dear Guest, Thank you for your kind comments on your recent stay here at Novotel Kuala Lumpur City Centre. We appreciate your feedback as this will be used as a motivational tool as well as a training tool to further equip our team to serve all our guests better. We look forward to your return. The Management Team Novotel Kuala... More

Posted by an Accorhotels.com traveler
Tokyo, Japan
“A stain on Novotel brand”
2 of 5 stars Reviewed February 5, 2012 NEW

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Hotel Novotel Kuala Lumpur City Centre Also Known As

  • Novotel Kuala Lumpur
  • Accor Kuala Lumpur
  • Novotel Hydro Majestic Kuala Lumpur
  • Kuala Lumpur Novotel
  • Novotel Kl
  • Novotel Hydro Majestic
Address: 2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia

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Hotel Novotel Kuala Lumpur City Centre
2 Jalan Kia Peng
Kuala Lumpur 50450
Malaysia
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