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Hotel Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
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Hotel Novotel Kuala Lumpur City Centre
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3,105 Reviews from our TripAdvisor Community

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Tehran, Iran
Level Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Novotel isn't the biggest hotel in KL, but Its clean, with very polite and helpful employees, good food, and it's very close to train station and monorail. I've stayed 7 nights with my wife here and we loved the place. I recommend it for anybody.

Helpful?
Thank Sina H
HEBRON PALESTINE
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is very nice so close to everything , the rooms are good size and the breakfast is very nice , the staff is very friendly and will recommend things for you theire is also a gim area and a small pool

Helpful?
Thank ALRAED-TRAVELAGENCY
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear ALRAED-TRAVELAGENCY, thank you very much for your positive comment, I will share it with the team as encouragement! We look forward to your next trip again. best regards Ms Susan Anthony - General Manager More 

Greater Melbourne, Australia
Level Contributor
235 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Can't find any fault with this lovely place. Staff went above and beyond their call of duty to ensure our staff was enjoyable. Within walking distance of a lot of KLs attractions. Will return next time in KL

Helpful?
Thank JohnG3121
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear JohnG3121, thank you for your positive review on your stay and we are happy to know you will be returning! See you soon! Best regards Ms Susan Anthony - General Manager More 

Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We have enjoyed staying at the Novotel Hotel twice in the last 10 days. The Hotel,Service and accomodation was as good as we have ever experienced in our World Travels. Location is perfect for Sightseeing and Dinning.The attention to detail given by Office Manager Mr. Ady Alen was in our experience the best we have ever received. The Novotel Chain... More 

Helpful?
Thank Richard D
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Richard D, thank you so much for your kind review and we look forward to serving you again! Best regards Ms Susan Anthony - General Manager More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A very good location hotel, just 1 min across the Pavilion shopping Mall, easy, convenient to do a quick shopping spree, and easy access to KLCC with air conditioning cover walk path. The best thing is the service from the Hotel staff, from front office to F&B, never fail to impress you. ADY the Front Office Manager, my personal likes,... More 

Helpful?
Thank Travelnuts911
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Travelnuts911, thank you for sharing your excellent feedback, our team is happy with your compliments and we look forward to serving you again! Best regards More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Very centrally located; steps away from The Pavilion, KLCC and Bukit Bintang. Rooms are old but clean, quite and spacious. Breakfast is plenty. Staff is polite, friendly and very helpful. Room rates are reasonable. During my 9 day stay I had little to complain about. However there was an occasion whereby somebody was allowed to smoke at the bar/coffee shop... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank A TripAdvisor Member
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear sir/madam, thank you for your excellent review of your stay here. We look forward to serving you again. best regards More 

Perth, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

We booked an Executive Room to avail ourselves access to the Executive Lounge for breakfast and evening drinks/snacks. We were impressed with selection of food/drinks available and the staff were great. The location was ideal for our stay.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Manolis2016
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear sir/madam, thank you for your excellent review, we can't wait to have you back here in Novotel KL again! best regards More 

London, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Ok peeps, I was and still am going to start 2016 with positives so here goes for my review of Novotel KL... A wonderful charmless hotel located in the epicentre of rush hour traffic, extremely central with everything within walking distance - if one can WALK in KL which I am not convinced one can (the traffic, the road works,... More 

Helpful?
Thank psyap
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear psyap, thank you for taking the time to share your concerns with us on Tripadvisor. We appreciate the feedback which we believe will help us further our service. We are sorry to hear that your stay had not been up to expectations, please rest assured we will take appropriate action to prevent future occurrence. Despite your experience we hope... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

I have stayed at many different hotels on my trips to KL city. The last few years however it has always been the Novotel. Although not the most modern or opulent it is conveniently located near Pavilion with well trained and friendly staff.... in essence a home away from home. The Club Lounge is a pleasant experience and continues to... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank A TripAdvisor Member
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear sir/madam, thank you for sharing your feedback with us, our team is more than delighted to hear that you had a pleasant stay. We look forward to serving you again in Novotel KL! Best regards More 

Level Contributor
129 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is good opposite the Pavilion Shopping Centre and close to trains and monorail which makes getting around easy. The rooms were clean and well appointed. I stayed in a suite and had enough room for a family of four with a bedroom and a lounge areas with 1 pull out and one child sleeping on the couch (no... More 

Helpful?
Thank DCiliberto
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear DCiliberto, thank you for taking the time to share with us your feedback, we take all of them seriously. We are sorry to hear that your stay had not been up to your expectations. We apologize for the inconvenience caused regarding the fold out you requested to your room. Rest assured our Executive Housekeeper and Front Office Manager has... More 

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