We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Impiana KLCC Hotel

4.5 of 5 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Hotel website
Click for phone number
Special Rate
Early Bird Offer !
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Certificate of Excellence 2014
Impiana KLCC Hotel
Professional photos View all
Browse nearby
Impiana KLCC Hotel
Write a Review

1,711 reviews from our community

Traveler rating
    701
    700
    200
    73
    37
See reviews for
284
636
111
264
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (1711)
  • Mar-May only
    (404)
  • Jun-Aug only
    (513)
  • Sep-Nov only
    (450)
  • Dec-Feb only
    (344)
All months
There are newer reviews for Impiana KLCC Hotel
See the most recent reviews
Mumbai (Bombay), India
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We had got a very good deal when we stayed here for 3 nights on our honeymoon visit to KL.We booked this hotel as it was the best deal available in the city center. We loved its restaurant Tonca Beans.Breakfast spread was really nice. The rooms were clean and also had a bathtub. After initial 3 days in Langkawi we... More

Was this review helpful? Yes 3
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Anu N, It is always great to hear from a happy guest - Thank you for this. We are so glad that nearly everything was to your fullest satisfaction. Having said so, we look forward welcoming you again. Sincerely, The Management of Impiana KLCC Hotel More

York, United Kingdom
Top Contributor
82 reviews 82 reviews
20 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

I arrived very late at night - not an overwhelmingly friendly reception. Couldn't get to my floor because the receptionist had omitted to tell me to touch the key card to the lift sensor - it was too dark in the lift to even notice this. So, no apology or understanding when, after trekking up and down, I went back... More

Was this review helpful? Yes 2
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear ValeqHK, Thank you for your valuable review. We are glad that you had a comfortable and convenient stay with us and humbly apologize for any inconvenience caused particularly our staff was not friendly and helpful and the food was not as your expectation. Based on the above, rest assured we are taking your comments seriously in order to avoid... More

PERTH
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Checked in for a five night stay at the Impiana and it proved to be a good choice. Apart from a little wait at check in every thing else was perfect for a guys getaway to KL. Fleur, Mila and Apple always met us with a smile and gave us time for a quick chat. Beds were comfortable, bathroom was... More

Was this review helpful? Yes 1
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Scott G, Thank you for taking the time to give us a detailed feedback. Also, thanks a lot for the mostly positive comments which make us proud. It is with much appreciation that we have taken note of your feedback on your experience. Having said so, we look forward welcoming you again. Sincerely, The Management of Impiana KLCC Hotel More

Singapore
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel staff was friendly, service was excellent, the room was modern, looked new and clean. The location was perfect, stone's throw away from the twin towers and shopping mall. No negative comments at all, only positive! Will recommend to friends and stay again myself when visiting KL again.

Was this review helpful? Yes
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Biapol, Thank you for your kind comment on the service and facilities which you have enjoyed during your stay with us. We will definitely continue to strive in delivering the best to our guests at all times. Looking forward to having you with us again soon. Sincerely, The Management Impiana KLCC Hotel More

Gurgaon, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at Impiana from October 3rd to 6th with family. Has a great location being connected by the aircon walkway connecting to Bukit on one side and KLCC (PETRONAS and Suria) on the other. Deluxe rooms are huge (390 sq ft) and clean. Furnishing is ok but one could do with more lights. Deluxe rooms face the front where you... More

Was this review helpful? Yes 2
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear AnoopCampbell, Your review is well received. We are always on a lookout knowing the strengths and weaknesses of our hotel to concentrate our energy on further improvements. We apologize that the attitude of our team members was improper. Based on this, we are sure another stay with us would be nothing else than perfect in every way. Sincerely, The... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel for 1 night during the Ramadhan month. Iftar menu are so amazing especially the durian and BR ice-cream. Wifi connectivity is good. Nice swimming pool facing Grand Hyatt and best scenery facing T3 KLCC. Spa package for in-house guest is affordable.Me & wife really enjoy the 5 star SPA services. Kids are also enjoying them-self in... More

Was this review helpful? Yes 1
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Rahmat_Y, Allow us to thank you for the positive review which means a lot to us and the betterment of our hotel. We are glad that overall you were satisfied with our hotel. Hope to have you with us again soon. Sincerely, The Management of Impiana KLCC Hotel More

Kuching, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I got reddish bite marks all over my arms after staying here. Realized it only after i checked out though. But the food was good, location is great. Unfortunately wont be staying here again after the bed mites incident.

Was this review helpful? Yes 5
Singapore, Singapore
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Despite arriving in the early hours, the reception was friendly and efficient. Room on the 9th floor was comfortable and well equipped. Did seem to spend a little time waiting for lifts. Disappointing view but then I did not specify a scenic outlook. Visited the rooftop bar. Great view towards Petronas Towers. Bar was a little dark for my taste.... More

Was this review helpful? Yes 2
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear WeeBrother, Your review reached us in the timeliest manner. It is always a pleasure to know that our facilities are up to our guest’ expectations and the team has been friendly and welcoming – truly Malaysian. Your compliment is music to all our ears. Looking forward to have you with us again soon! Sincerely, The Management of Impiana KLCC... More

Boston, Massachusetts
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there for 3 days. The hotel is very good indeed. While considerably cheaper than other hotels in the area overall experience was among best I had around the world. Breakfast (in Tonka Bean) offers simply enormous range of Asian and European food. Cedar in comparison is just ok but with good view. We particularly enjoyed the pool with the... More

Was this review helpful? Yes
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Iamandrei, Thank you for your valuable review. We are glad that you had a comfortable and convenient stay with us and humbly apologize for any inconvenience particularly the furniture was worn off in some spots and we are looking on how we can further improve based on your comment. Having said so, we hope you will be visiting us... More

pathos
Contributor
19 reviews 19 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a stop off hotel from our trip to Aussie. A perfect choice, hotel position brilliant in the centre of every thing. Staff were excellent. Food very good.Lovely swimming pool to overlook what is going on.

Was this review helpful? Yes 1
impianahotel_trip, Hotel Manager at Impiana KLCC Hotel, responded to this review

Dear Fozzie12, Thank you for taking the time to give us feedback. We are most pleased that you enjoyed your stay with us thoroughly. Your compliment is music to all our ears. Looking forward seeing you again! Sincerely, The Management of Impiana KLCC Hotel More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Impiana KLCC Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Reservation Options:
TripAdvisor is proud to partner with Agoda, Orbitz, Asiatravel.com Holdings, Hotels.com, Splendia, Booking.com, Cheap Tickets, Fastbooking, Priceline, Despegar.com, Expedia, TripOnline SA, EasyToBook, Odigeo and Tingo so you can book your Impiana KLCC Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Impiana Klcc

843 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (829)
Viewed
Room/suite (206)
Viewed
Pool/beach area (61)
Viewed
Dining (76)
Viewed
Bathroom (61)
Viewed
View from room (42)
Viewed
Hotel & grounds (78)
Viewed
Business center/function rooms (1)
Viewed
4:48
Videos (1)
Viewed
Other (303)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay