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Prescott Hotel Kuala Lumpur - Medan Tuanku

No 23 Lorong Medan Tuanku Satu | Off Jalan Sultan Ismail, Kuala Lumpur 50300, Malaysia
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Prescott Hotel Kuala Lumpur - Medan Tuanku
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Prescott Hotel Kuala Lumpur - Medan Tuanku
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511 reviews from our community

Traveler rating
    47
    236
    172
    40
    16
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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    (511)
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    (100)
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    (151)
  • Sep-Nov only
    (135)
  • Dec-Feb only
    (125)
All months
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights by family recommendation. We asked for a room facing the KL Tower. Spacious room, helpful staff and great location, 3 minutes walk to medan tunku monorail train. The hotel could be a lot better with some upgrades and maintenance especially the toilet. Great location just next to monorail station and Quill shopping mall. Some upgrades... More 

Was this review helpful? Yes
Management response:

Dear Awang H, Greetings from Prescott Hotel Kuala Lumpur - Medan Tuanku! Thank you for taking the time to write a review regarding your recent stay at our hotel. We are very happy to learn that you have enjoyed your stay with us and we are glad that you had the opportunity to use our location to your advantage during... More 

Manila, Philippines
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 4, 2015

Visited KL last year with friends and since we are on a budget, we decided to stay at Prescott Hotel. The hotel is strategically located inside the city and just few steps away from the train station and convenience store. There are also few food stalls outside where you can grab a quick meal. If I would rate the overall... More 

Was this review helpful? Yes
PrescottHotel_MT, Executive at Prescott Hotel Kuala Lumpur - Medan Tuanku, responded to this review

Dear Ria_sj24, Greetings from Prescott Hotel Kuala Lumpur - Medan Tuanku! Thank you very much for taking the time to share your experience with us. We are glad that you had the opportunity to use our location to your advantage during your stay at the hotel. On the other hand, we are disappointed to read your comments about the room... More 

Manchester, United Kingdom
Top Contributor
74 reviews 74 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed December 14, 2014

We only stayed a couple of nights but enjoyed it here. Close to the main station so everything is accessible. Well worth the money. I'd recommend a stay here. Staff were friendly and next door is a good travel agent.

Was this review helpful? Yes
Jothika, Manager at Prescott Hotel Kuala Lumpur - Medan Tuanku, responded to this review

Dear Reviewer Greeting from Prescott and thank you on your encouraging and supportive review.It is a great and heart warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 12, 2014

its a very nice hotel with a very reasonable tariff.there is a shopping mall named as maju junction and there are many other major attractions nearby such as little india. in short its a good place to stay for families as well as moving tourists.

Was this review helpful? Yes 2
Jothika, Manager at Prescott Hotel Kuala Lumpur - Medan Tuanku, responded to this review

Dear Reviewer, Thank you very much for taking the time to write us a review! We're glad you liked our location next to the Shopping arcade as we believe that it's our one of our best points! We're also doing our best to make our staff interaction a pleasant experience for everyone, so we're happy to see that you were... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed December 9, 2014

Visited this hotel on a recent trip via KL. The overall amenities were okay but the room was dingy and damp. The pictures on the website is nowhere close to the reality. The lift was terrible and so was the corridor to the rooms. The breakfast was okay. Got better hotel on the way back at 20% less price.

Was this review helpful? Yes
Kolkata (Calcutta), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 9, 2014

I stayed in Prescott Inn in the last week of july but it was a pathetic experience staying here. After a long flight we reached the hotel around 11 a.m. In the morning only to find out that there is no bell boy available to help us unload the luggage. Just after the struggle to get our luggage in the... More 

Was this review helpful? Yes
Jothika, Manager at Prescott Hotel Kuala Lumpur - Medan Tuanku, responded to this review

Dear Rajivv It was our pleasure to have you as our guest and i would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us.We continually try to do our very best for all of our guests,but unfortunately sometimes we do fail. I will look into each issue that you have noted,in... More 

Singapore, null, Singapore
Contributor
13 reviews 13 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 30, 2014

I stayed for 2w on a business visit, location was a plus factor as walking distance to medan tuanku. Needs improvement in lot of areas and I presume management pay attention sooner else will lose the clientele 1. WiFi - speed is snail pace 2. 02 Restaurants -- both use saucers instead of plates. may be cheap tactic to save... More 

Was this review helpful? Yes 1
Brisbane, Queensland, Australia
1 review
4 of 5 stars Reviewed November 10, 2014

Stayed for 2 weeks. As good as it gets for the price. Security guy at the door fluent in English and very helpful. Lee?... at front desk friendly and polite. Chef Razak at Tazza Cafe makes awesome cakes. Thanks all for a pleasant stay 👍

Was this review helpful? Yes
Jothika, Manager at Prescott Hotel Kuala Lumpur - Medan Tuanku, responded to this review

Dear Olivier Thank you for sharing your excellent review with us. We are delighted to hear that you had a great time at Prescott Medan Tuanku and that you enjoyed many highlights of the hotel. We are also heartened to hear that our colleagues have provided you with great service that made your stay more enjoyable. Especially with our awesome... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 27, 2014

I was at this hotel twice from 2011 to 2012. The worth for value was was respectable. Reception has difficulty understanding/speaking English. However cleanliness and service was acceptable. Walking distance from train station was not far by taxi from city central. I got a call very early in the morning informing me that I should have already checked out but... More 

Was this review helpful? Yes
Jothika, Brand Ambassador at Prescott Hotel Kuala Lumpur - Medan Tuanku, responded to this review

Dear Boiking Thank you for taking the time to write a review about your stay.We are very sorry for your experience.Please accept our apologies on the morning calls that you received and the front desk communication skill.Here we are improving our quality in communication and services. We will be reviewing your feedback with our team to ensure we are all... More 

Johor, Johor, Malaysia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 6, 2014

stayed for 2days... we have to use the staircase from the 7th floor... just imagine...the lift out of order....when came down we inform the front desk.... can answer... oohh is it.... the worse was wifi

Was this review helpful? Yes 1
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