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Hilton Kuala Lumpur

Travelers' Choice award winner
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3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
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Hilton Kuala Lumpur
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Hilton Kuala Lumpur
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2,273 Reviews from our TripAdvisor Community

Traveler rating
    1,298
    708
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (382)
Date | Rating
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English first
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There are newer reviews for Hilton Kuala Lumpur
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Bengaluru (Bangalore), India
Contributor
16 reviews 16 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 29, 2011

I stayed just for a night but completely bowled over by the luxury. I have earlier stayed in a fe other luxury hotels around the world, but the bathroom in the suite (weher I was upgraded) is unmatchable. Most of the hotels around the world will even have rooms smaller than the bathroom. bed room was cozy with a huge... More 

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Greetings from Hilton Kuala Lumpur! I would like to thank you for taking the time to provide the hotel feedback on your recent stay experience at Hilton Kuala Lumpur. I am delighted to know that you had a wonderful stay in our hotel and I will pass on your comments to the hotel team members. The team and I look... More 

Lisbon, Portugal
Top Contributor
71 reviews 71 reviews
15 hotel reviews
94 helpful votes 94 helpful votes
1 of 5 stars Reviewed August 25, 2011

Visited this hotel in December last year for business trip combined with first two nights of our family vacation. Had a nice stay and was generally happy with room and service although nothing too special, this is a typical large scale business hotel. However had a bad food poisoning immediately after using the ground floor restaurant buffet with my family... More 

Was this review helpful? Yes 2
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Greetings from Hilton Kuala Lumpur! First and foremost, please accept my sincere apologies in relation to the experience you received during your recent stay. Rest assured, I have taken the time to personally discuss this isolated incident with the hotel team members, ensuring the team members focus on providing memorable experiences for all guests that stay at Hilton Kuala Lumpur.... More 

Giessen, Germany
Top Contributor
183 reviews 183 reviews
126 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed August 24, 2011

Hotle is verxy easy to reach with KL Express fro mthe international airport, fare is 35 MYR (8 EUR), central station is directly next to the Hotel, just over the street, very convenient, had delixe room for 500 MYR, spaceous room, nice bath, all ammenities, internet is not for free, 35 MYR/hour or 65 MYR/24 hours, time is running, no... More 

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Greetings from Hilton Kuala Lumpur! I would like to thank you for taking the time to provide the hotel feedback on your recent stay experience at Hilton Kuala Lumpur. I am delighted to know that you had a wonderful stay in our hotel and I will pass on your comments to the hotel team members. The team and I look... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 23, 2011

Hotel was very comfortable, clean and professionally run. Rooms were funky, but spacious. Certainly busy in the lobby area, but quiet in the guest rooms area. Pool was nice too.

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Greetings from Hilton Kuala Lumpur! I would like to thank you for taking the time to provide the hotel feedback on your recent stay experience at Hilton Kuala Lumpur. I am delighted to know that you had a wonderful stay in our hotel and I will pass on your comments to the hotel team members. The team and I look... More 

Melbourne, Australia
Top Contributor
55 reviews 55 reviews
55 hotel reviews
186 helpful votes 186 helpful votes
5 of 5 stars Reviewed August 22, 2011

Recently had a one night stay in KL and was very pleased with our choice of hotel. Located conveniently adjacent to KL Sentral, this hotel is great for those needing easy access to/from the airport. We were upgraded to a Deluxe Lakeview Room which was modern and well decorated. The beds were very comfortable with good quality linen. The bathroom... More 

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Greetings from Hilton Kuala Lumpur! I would like to thank you for taking the time to provide the hotel feedback on your recent stay experience at Hilton Kuala Lumpur. I am delighted to know that you had a wonderful stay in our hotel and I will pass on your comments to the hotel team members. The team and I look... More 

Perth, Australia
Top Contributor
57 reviews 57 reviews
56 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed August 22, 2011

Stayed in heaps of Hiltons and this one is one of the best. Excellent decor, superb facilities, great pool, massive fitness club and probably the best buffet breakfast I’ve come across in a South East Asian hotel. The juice bar was particularly special. The other dining options were also top shelf if not slightly overpriced. Staff were excellent. The room... More 

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Greetings from Hilton Kuala Lumpur! I would like to thank you for taking the time to provide the hotel feedback on your recent stay experience at Hilton Kuala Lumpur. I am delighted to know that you had a wonderful stay in our hotel and I will pass on your comments to the hotel team members. The team and I look... More 

Paris, France
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed August 20, 2011

My daughter and I stayed two nights in a room supposed to look onto a lake. Actually, it looked onto a motorway and the persistent noise from the cars stopped us sleeping although we were on the 16th floor. The room was obviously designed for businessmen and therefore the equipment (sleepers, bathrobes and products) were all masculine and difficult to... More 

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Greetings from Hilton Kuala Lumpur! First and foremost, please accept my sincere apologies in relation to the experience you received during your recent stay. Rest assured, I have taken the time to personally discuss this isolated incident with the hotel team members, ensuring the team members focus on providing memorable experiences for all guests that stay at Hilton Kuala Lumpur.... More 

Senior Contributor
33 reviews 33 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 19, 2011

We were at the Hilton for a one night KL stopover and wanted somewhere to relax, swim, and have a nice meal. The room was very interesting and modern - layout was very different and the bathroom was stunning. They felt a little bit soulless though, getting a bit dated and in need of a tidy up, and it was... More 

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Greetings from Hilton Kuala Lumpur! I would like to thank you for taking the time to provide the hotel feedback on your recent stay experience at Hilton Kuala Lumpur. Customer feedback is vital to the hotel, ensuring the hotel team can continually improve hotel services and offerings. The team and I look forward to welcoming you back to the hotel... More 

UK
Top Contributor
84 reviews 84 reviews
53 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed August 18, 2011

I stayed at this property back in 2005 with my wife and had fond memories of the place so when we were planning a return visit to KL - this time with our kids - the hotel seemed ideal. They could offer us interconnecting rooms and the train service from the airport saved hunting for a car service with child... More 

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Greetings from Hilton Kuala Lumpur! First and foremost, please accept my sincere apologies in relation to the experience you received during your recent stay. Rest assured, I have taken the time to personally discuss this isolated incident with the hotel team members, ensuring the team members focus on providing memorable experiences for all guests that stay at Hilton Kuala Lumpur.... More 

Sydney, Australia
Top Contributor
67 reviews 67 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed August 18, 2011

I chose to stay at the Hilton because of its convenient location adjacent to Sentral. My flight from Sydney landed at KLIA at around 8.30pm and after a very smooth run through baggage collection and immigration, I was onto the KLIA Express and into the city - in fact I was in my room by 9.50pm! The furnishings and appointments... More 

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Greetings from Hilton Kuala Lumpur! I would like to thank you for taking the time to provide the hotel feedback on your recent stay experience at Hilton Kuala Lumpur. I am delighted to know that you had a wonderful stay in our hotel and I will pass on your comments to the hotel team members. The team and I look... More 

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