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Hilton Kuala Lumpur

5.0 of 5 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
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#13 of 270 Hotels in Kuala Lumpur
1,767 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Hilton Kuala Lumpur
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Hilton Kuala Lumpur
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1,767 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
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English first
Singapore, null, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I am a frequent flyer spending many nights every year at different hotels. Mostly Hilton when it's available. Hilton Sentral in KL is my absolute favorite. Great nice, quiet rooms equipped with what you need for a nice stay. The staff at the executive lounge always meet my expectations on service. Always around to give a hand. Nice mix of... More

Was this review helpful? Yes 2
Singapore, Singapore
Contributor
15 reviews 15 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A vast reception area greets you as does the friendly reception staff. The room was modern and welcoming, and one of those rooms you would be happy to call for room service and spend the night in. Had a nice Italian meal in one of the many restaurants served by professional waiting staff. The pool is shared with the Meridien... More

Was this review helpful? Yes 3
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the very complimentary review and I am so pleased that you enjoyed your stay with us. My team and I wish you safe onward travels and a warm welcome back. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

great location opposite KL Sentral, spacious room, good breakfast spread, comfortable room temperature and bed, well equipped gym, Peter Thomas Roth toiletries and good water pressure in the shower room- almost perfect- except for the MYR36 per hour internet charges.

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the wonderful 5/5 review. My team and I sincerely appreciate that you have shared your satisfaction and recommendation of our hotel. We look forward to welcoming you back and wish you safe onward travels. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Indianapolis, Indiana
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have stayed at this hotel three times already and the main reason for choosing this specific property is because it is next to Sentral and I hold tier status with Hilton. With every stay it seems, there is some sort of stress with the checkin process and/or room selection. The problem is usally fixed within 24 hours or less,... More

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for sharing your experience on this forum. As discussed we have identified the cause of the HHonors and room type allocation due to the provision of an expired HHonors Card by your travel agent which indicates alternate preferences for earning style and room types that what you now require. The team has since ordered a new... More

Mumbai, India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent rooms, wide choice of breakfast spread. Hilton Kuala Lumpur's location is bang opposite to KL Sentral, very convenient and easy to check-in right from airport through KLIA to KL Sentral. Exotic interior designs and good choice of restaurants within Hilton. 'Chyna' was marvelous.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for choosing to stay with us and we sincerely appreciate the time taken to share your experience. I am very happy to know that you enjoyed Chynna and I will share your appreciation with the team. Wishing you safe onward travels and a warm welcome back. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Hilversum, The Netherlands
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very convenient hotel which can be very easily reached by train from the airport. Nice rooms with good view of KL. Perfect wifi throughout the whole hotel. Convenient meeting rooms. Flexible checkout options and fine service. To be recommended if you stay in Kuala Lumpur!

Was this review helpful? Yes 2
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the very complimentary review and it is very pleasing to know that you recommend Hilton Kuala Lumpur. We look forward to welcoming you back and appreciate the time taken to share your experience on this forum. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Kingston, Ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

There are many reasons why this hotel is top notch. Considering how unfriendly to pedestrians KL is, I'm my opinion you need to be close to an LRT / monorail station. It facilitates getting to wherever you want to go. The Hilton is right across from KL Sentral , the hub of public transport from where its easy to hop... More

Was this review helpful? Yes 2
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the wonderful 5/5 review. My team and I certainly appreciate your comments. I am particularly pleased that you enjoyed our fitness and spa. In the past weeks we have further enhanced this facility with additional free weights and all new cardio equipment which I hope you will enjoy when you next return as our guest.... More

London, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

We stayed at the Hilton KL in August 2014. Location was very good, staff were also nice. There was no free Wifi in the rooms, only in the lobby area. Rooms were small. The swimming pool was an absolute disaster. It was like going to my local swimming pool. Very dated!!!! I went in in the swimming pool, soon staff... More

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for taking the time to share your experience on this forum. I would however like to confirm that you stayed at the Hilton Kuala Lumpur (KL Sentral) as your comments on our swimming pool and other facilities appear to be for another hotel. The pool at Hilton KL is one of our most lauded facilities and... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked via expedia. Booked a king size bedroom but got a twin bed instead. But it was no big deal even though i'm staying alone and only 1 night. I got "upgraded" to a room with a nice view but the view is not really fantastic as there were some major construction going on and all i saw was empty... More

Was this review helpful? Yes 2
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for taking the time to share your experience and I am pleased you enjoyed your stay. Kuala Lumpur is a rapidly developing city and there is considerable construction city-wide. We do not however have any construction directly adjacent the hotel. The closest construction (low rise) is of a new local police station and public park approximately... More

Singapore, Singapore
Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located at the end of the KLIA express line. good for a short stay and access to the Airport. The room is a bit tight but cosy. Quite although next to highway. Could have better manage the checkout area

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for taking the time to share your experience and I am pleased you enjoyed your stay with us. At Hilton Kuala Lumpur we have a wide variety of room types with the smallest rooms still a spacious 38m2. In Deluxe + categories and above (Executive, Executive +) room size ranges from 48.5-59.6m2 and Suites 86-250m2. I... More

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Additional Information about Hilton Kuala Lumpur

Address: 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Kuala Lumpur 5*
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Also Known As:
Hilton Kuala Lumpur Hotel Kuala Lumpur
Hilton International Kuala Lumpur
Kuala Lumpur Hilton

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