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Hilton Kuala Lumpur

Travelers' Choice award winner
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3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
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Hilton Kuala Lumpur
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Hilton Kuala Lumpur
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2,260 reviews from our community

Traveler rating
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    180
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
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Kuala Lumpur, Malaysia
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

stayed here for an event as we are hosting international delegates. location is key. easily accessible to kl sentral (central train/ bus station in kl) and nu sentral through p3 (use the parking lift). had an issue with a staff at reception named Mel***, but other staff was very helpful and friendly. buffet spread is good.

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Ramrod Key, Florida
Top Contributor
72 reviews 72 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The train is just across the street and many attractions are within walking distance. The executive lounge is great for Diamond members and plenty of choices for breakfast in the lounge and downstairs.

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West Yorkshire
Top Contributor
194 reviews 194 reviews
189 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for 1 night at the end of our trip before we headed back to UK from KL. After many changes of mind on hotel we settled for Hilton mainly due to access to Sentral to airport. The hotel was better than expected great room on 25th floor with good views and lots of space. Was granted a late checkout... More 

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Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel in KL. The rooms are well appointed. The decor is modern and the bedding excellent. Not far from KL Sentral station - lots of good shopping there. The restaurant is also very good. The bar/disco is fun. Recommended whatever your occasion is,

Was this review helpful? Yes 1
Osaka, Japan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

When I ordered mojito at pool bar, there are lots of warmhole mint leaf in two glasses of mojito. I have never had such kind of mojito in my life. In addition, toothbrushes are not equipped as standard room amenities. Everyday, I had to make a service call to get toothbrushes. I have Hilton Gold status, but no upgrade has... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
KL
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was upgraded to the Junior Deluxe Suite. The room was fantastic. Their overall service was stellar. I highly recommend hosting events / conferences in this hotel. The bedding was very comfortable. Would be good to have a coffee making machine in the room. The food divine.

Was this review helpful? Yes 1
Sydney
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Compared to the Hilton Bangkok, this is a far better hotel with good air conditioning, more tv channels etc. The European restaurant was fine with innovative food and good service. What is missing is service in the bistro (I always had to chase staff for drinks etc.) Little things like (again) one bar of soap is annoying though for one... More 

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Tokyo, Japan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel is directly connected to KL Sentral. Very combinient and safe. You can go to Nu Sentral shopping centre easily if you can't have much time during biz trip. The food was good at the hotel, and the room was clean.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Munich, Germany
Top Contributor
59 reviews 59 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Loved the hotel, in the best Asian tradition. This hotel is an oasis in Kuala Lumpur just next to the Sentral train station which is direct to and from airport. Don't get a taxi coming from the airport, the train is much better and has free WiFi :) The hotel is really good, the pool is excelwnt, feels like you... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 1 week ago NEW

The hotel is ok; but it is absolutely ridiculous that in 2015 in a city as modern as KL an Executive room does not come with free wifi. I can get wifi on the bus home from work, so having to pay 68 MR for one day's access in a hotel of this standard is insane. This is penny pinching... More 

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Chris, Thank you for your comments and we sincerely value your opinion. Please accept our apologies for not meeting your expectations concerning connectivity. Hilton Kuala Lumpur is required to be fully aligned with all Hilton Hotels and Resorts properties globally concerning Wi-Fi charges and guest access. In room Wi-Fi or wired access is charged at RM68 (USD$19.00) for up-to... More 

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