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Hilton Kuala Lumpur

5.0 of 5 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
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Hilton Kuala Lumpur
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Hilton Kuala Lumpur
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2,050 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Top Contributor
85 reviews 85 reviews
56 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed today NEW via mobile

did not stay at the hotel but did get to experience the great breakfast buffet. This would have to be one of the best breakfast buffets I have seen in a long time. I think I counted something like 10 different stations in the restaurant, staff were efficient, friendly and accommodating, both the floor staff and cooks. Yes it is... More 

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Manila, Philippines
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent amenities especially especially for those who like to go to the gym and to swim. The rooms are very nice and comfortable. Staff are friendly and hospitable. Location is perfect as it is just across the train station. Shopping and dining outside the hotel are limited however to the NU mall adjacent to the train station. All things told,... More 

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Sydney, Australia
Top Contributor
62 reviews 62 reviews
31 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here in 2008 and were wowed by the features in the room. Six years later and it needs a refresh, with outdated AV connectivity, older television screens and issues with the speakers for the bathroom tv. There was an reservations systems outage during our stay and staff knocked on our doors very late at night to manually confirm... More 

Was this review helpful? Yes 1
Florence, Italy
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

...this hotel is really great, fully satisfied. Great quality, kindness, restaurant, music.... Room really well cleaned, good ratio price /quality. i'll be back soon, promised ! it really fit all business man necessities

Was this review helpful? Yes 3
Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 days ago NEW

During my stay, the in-room internet connection was horribly slow and inconsistent. One of the worst services I have experienced. It is pitty for such a nice hotel.... Other than that, the location is conveniently connected to the KL Sentral station to KLIA. Facility was well maintained and clean and the staffs are frientdly.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Hong Kong, China
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Staff was all very helpful, rooms were very clean and in relatively good condition. I did enjoy the quality of linens, towels, etc. The pool with waterslide was also a nice touch. However, this place is really outrageous when it comes to the 'extras'. Want to catch a cab from the front door? That'll be 200 MYR. Want something to... More 

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for choosing to stay with us and we value your feedback. It is wonderful to note that you enjoyed your stay, our services and facilities. I would however like to clarify for readers of this forum some of your comments concerning pricing: Taxi's taken from the hotel operate on government mandated rates and are fully metered.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Azman does a great job maintaining excellent service in the executive lounge. He and his team ensure that you get personalized service and go beyond your expectations to help you. they make you feel like kl hilton is a second home. Coming from a seasoned traveller kl hilton has exceptional service.

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the very complimentary comments and for your recognition of our team members. At Hilton Kuala Lumpur we are committed to excellence in hospitality and it is wonderful to know that you enjoyed your stay and rated the hotel 5/5. We look forward to welcoming you back and wish you safe onward travels. Sincerely Mr Jamie... More 

New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Came for business on numerous occasions, but my hotel experience here has always been as if on holiday. All staff were amazingly gracious and helpful, never a want or need for anything. Quality well above par, and as a HHDiamond I received the best upgraded room on every stay. Particular thanks for Azman, the Executive Lounge Asst. Manager - every... More 

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the very complimentary comments and for your recognition of our team members. At Hilton Kuala Lumpur we are committed to excellence in hospitality and it is wonderful to know that you enjoyed your stay and rated the hotel 5/5. We truly appreciate your loyalty and thank you for considering the hotel your KL home. Wishing... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hilton always makes traveling comfortable. The staff are all very nice and friendly, specially the people in the lounge. They take time to know you personally and even remembers your favorite drinks. They definitely make you feel at home!

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the very complimentary comments and for your recognition of our team members. At Hilton Kuala Lumpur we are committed to excellence in hospitality and it is wonderful to know that you enjoyed your stay and rated the hotel 5/5. We look forward to welcoming you back and wish you safe onward travels. Sincerely Mr Jamie... More 

London, United Kingdom
Top Contributor
65 reviews 65 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This Hilton has everything you would expect of a Hilton hotel - great staff, great rooms, nothing too small for them to help you with. Check in was a bit spotty as we were using a Hilton premium club voucher and were told wrong information by the hotline but overall it was sorted well and we were led to our... More 

Was this review helpful? Yes 2
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely comments and for sharing your experience on this forum. It is great to know that you enjoyed all aspects of your stay and that you were able to experience many of our services and facilities. Hilton has our own swimming pool on level 8 for our guests however guests are welcome to use... More 

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Additional Information about Hilton Kuala Lumpur

Address: 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Kuala Lumpur 5*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Hotels.com, Agoda, Travelocity, Despegar.com, Odigeo and Tingo so you can book your Hilton Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Kuala Lumpur Hotel Kuala Lumpur
Hilton International Kuala Lumpur
Kuala Lumpur Hilton
Hotel Style:
#6 Business Hotel in Kuala Lumpur
#10 Spa Hotel in Kuala Lumpur
#15 Luxury Hotel in Kuala Lumpur
#18 Romantic Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur

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