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Hilton Kuala Lumpur

5.0 of 5
3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
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Hilton Kuala Lumpur
Ranked #6 of 188 hotels in Kuala Lumpur
4.5 of 5 stars 771 Reviews
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771 reviews from our community

Traveler rating
    506
    196
    47
    14
    8
See reviews for
Families
95
 
Couples
248
 
Solo
106
 
Business
223
 
What travelers say
  • KL sentral(26)
  • Train station(25)
  • Very nice(21)
  • Executive Lounge(15)
  • Le Meridien(10)
Date Rating
Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2012 NEW

I have stayed at KL Sentral now a few times and would not consider anyother hotel in KL. The staff are great and welcome me by name now even before checking in. A great place for informal business meetings or friends to visit. All the facilities are excellent. The Exec lounge is superb and the staff service amongst the best... More

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Daniel Welk, General Manager at Hilton Kuala Lumpur, responded to this review
May 27, 2012

Greetings from Hilton Kuala Lumpur! I would like to thank you for taking the time to provide the hotel feedback on your recent stay with us. Customer feedback is vital to the hotel, ensuring the hotel team can continually improve hotel services and offerings. The team and I look forward to welcoming you back to the hotel soon. Best regards,... More

Loveland, Colorado
Top Contributor
55 reviews 55 reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 23, 2012 NEW

I took a group of 20 to this hotel and everyone rated the customer service on the executive floor the best they had ever had. The customer service made the stay spectacular. The hotel is relatively new and the rooms are ultra modern in design. I am not certain all the design elements are the most functional, but the room... More

Was this review helpful? Yes
See 2 more reviews by Alistair_MacDonald for Kuala Lumpur
Daniel Welk, General Manager at Hilton Kuala Lumpur, responded to this review
May 24, 2012

Greetings from Hilton Kuala Lumpur! I am pleased to know that you had a remarkable stay with us and you will return to visit us again! Your positive comments will definitely encourage all to give our best and to strive for excellence in providing the finest to our guests. I thank you for taking the time to provide the hotel... More

Singapore
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2012 NEW

Located just right beside KL Sentral where you can take KTM to Batu Caves, LRT to Petaling Street/KLCC and monorail (within minutes of walking distance) to Imbi (Times Square/Sungei Wang Plaza) and other modes of transports (Skybus/Aerobus/KLIA Express to & fro Airport) at your own convenience to different places. It's really in the Central! More

Was this review helpful? Yes
See 3 more reviews by ZhuoLing for Kuala Lumpur
Daniel Welk, General Manager at Hilton Kuala Lumpur, responded to this review
May 23, 2012

Greetings from Hilton Kuala Lumpur! I am delighted to know that you had a wonderful stay with us and thank you for taking the time to provide the hotel feedback. We look forward to welcoming you home soon. Best regards, Daniel Welk General Manager More

Perth
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2012

Have just spent four days at this hotel, having been there before and loving it. This time our room was not as nice... It looked a little tired. I was very aware this time of just how much it was not only a business hotel but a mens business hotel. Service was good but decor a little tired. Lighting not... More

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Daniel Welk, General Manager at Hilton Kuala Lumpur, responded to this review
May 21, 2012

Greetings from Hilton Kuala Lumpur! Thank you for taking the time to provide the hotel feedback on your recent stay with us. Your response is vital to the hotel, ensuring the hotel team can continually improve hotel services and offerings. The team and I look forward to welcoming you back to the hotel soon. Best regards, Daniel Welk General Manager More

Quezon City
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 18, 2012

I stayed at the Kuala Lumpur Hilton Hotel just beside the KL Le Meridien and I could say it was better than the one in New York at 6th Ave. Obviously, it was a newer hotel though. So here goes: Location: just in front of a major stop in KL ( about 5 stops from the Petronas Towers ) so... More

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Daniel Welk, General Manager at Hilton Kuala Lumpur, responded to this review
May 21, 2012

Greetings from Hilton Kuala Lumpur! I would like to thank you for taking the time to provide feedback on your recent stay with us and I am delighted to know that you had a wonderful stay in our hotel. Your positive comments will definitely encourage all to give our best and to strive for excellence in providing the finest to... More

Malaysia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2012

The hotel is truly first rate, with excellent restaurants, (Chinese, local and Japanese), lovely spa, one of the best pools in the city. Rooms are very contemporary, but looking a bit jaded after a few years. I have stayed there six times in the last few years. Service in exemplary, Too much construction going on near the hotel, but some... More

Was this review helpful? Yes
Daniel Welk, General Manager at Hilton Kuala Lumpur, responded to this review
May 18, 2012

Greetings from Hilton Kuala Lumpur! I would like to thank you for taking the time to provide the hotel feedback on your recent stay with us. Customer feedback is vital to the hotel, ensuring the hotel team can continually improve hotel services and offerings. The team and I look forward to welcoming you back to the hotel soon. Best regards,... More

Sydney, Australia
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 16, 2012

Stayed here February 2010 as a stop over on the way to and from Europe. Location is great for a stop over with the express train station underneath. Perfect to explore the city with hop on hop off bus stop straight outside. Breakfast was great and spa was relaxing. Good pool and great big rooms. More

Was this review helpful? Yes
Daniel Welk, General Manager at Hilton Kuala Lumpur, responded to this review
May 17, 2012

Greetings from Hilton Kuala Lumpur! Thank you for taking the time to provide the hotel feedback and I am delighted to know that you had a wonderful stay. We look forward to welcoming you home soon. Best regards, Daniel Welk General Manager More

Nuneaton
Top Contributor
56 reviews 56 reviews
Reviews in 28 cities Reviews in 28 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed May 15, 2012

As always, I booked the cheapest available pre paid rate, and got the Hhonors Gold upgrade to an Executive Room. The room itself was a impressive by Hilton standards, and the bathroom was immaculate. You'll need to be close to whoever you're sharing with though, as the bathroom is sort of open to the room. The lounge was excellent, and... More

Was this review helpful? Yes
Daniel Welk, General Manager at Hilton Kuala Lumpur, responded to this review
May 15, 2012

Greetings from Hilton Kuala Lumpur! I would like to thank you for taking the time to provide the hotel feedback and I am delighted to know that you enjoyed your stay. I will definitely pass on your comments to the hotel team members. The team and I look forward to welcoming you back to the hotel soon. Best regards, Daniel... More

Bangkok
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 14, 2012

A short weekend trip to KL for a retirement party and friends suggested this hotel. It's farther away from city center yet conveniently located with easy access to nearby malls and restaurants. Stayed at the Le Meridien next door last time, loved it there, so just wanted to give this one a try. The service was efficient, highly courteous and... More

Was this review helpful? Yes
Daniel Welk, General Manager at Hilton Kuala Lumpur, responded to this review
May 15, 2012

Greetings from Hilton Kuala Lumpur! Thank you for taking the time to provide the hotel feedback on your recent stay with us and we appreciate your constructive comments. Once again thank you and we look forward to welcoming you home soon! Best regards, Daniel Welk General Manager More

Singapore, Singapore
Top Contributor
60 reviews 60 reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 14, 2012

After 25 hotel reviews in the last 2 years, I can say with 100% certainty that this was the best hotel experience I’ve ever had. It was a rocky start with some serious difficulties with online booking (requiring quite a few phonecalls and email exchanges to rectify)… but all was forgiven by the time I checked out. We booked two... More

Was this review helpful? Yes
See 5 more reviews by manasicaje for Kuala Lumpur
Daniel Welk, General Manager at Hilton Kuala Lumpur, responded to this review
May 15, 2012

Greetings from Hilton Kuala Lumpur! I am delighted to know that you had a wonderful stay in our hotel and that you will definitely return to visit us again! Your positive comments will definitely encourage all to give our best and to strive for excellence in providing the finest to our guests. I thank you for taking the time to... More

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Additional Information about Hilton Kuala Lumpur

  • Hilton International Kuala Lumpur
  • Kuala Lumpur Hilton
Address: 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
Price Range: $$

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