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Hilton Kuala Lumpur

5.0 of 5 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
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Certificate of Excellence 2014
Hilton Kuala Lumpur
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Hilton Kuala Lumpur
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1,902 reviews from our community

Traveler rating
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    610
    147
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
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1 review
5 of 5 stars Reviewed yesterday NEW

We stayed for 6 nights in a large deluxe plus room. The service was excellent; most important for us, the restaurant staff supported our need for vegetarian food. We would especially like to mention the restaurant manager Ben, Jocelyn from guest services, and a new room cleaner from Nepal who didn't leave his name but did everything to make us... More

Was this review helpful? Yes 1
Top Contributor
146 reviews 146 reviews
88 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just completing a weeks stay here with a green tea in the great lounge. From check in to now, everything's been great. Special mention to the lounge team, a good group of engaging, polite and highly intelligent people. They make visitors feel valued, and at ease, effortlessly. Also great to see Nani, who is missed in the lounge radiating her... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
199 reviews 199 reviews
186 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed yesterday NEW

My second stay this year. Last review in April: I really liked this place. Location is good, especially for the very efficient train to the airport. A big hotel, it has all the expected amenities. I had an HH upgrade to a suite, which I have to say was really impressive. A lovely room, fantastic bathroom, all possible luxuries. The... More

Was this review helpful? Yes 1
Ampang, Wilayah Persekutuan, Malaysia
1 review
5 of 5 stars Reviewed 2 days ago NEW

I love this hotel .The service is exellent especially the service ambassador's they are attentive always smilling and have good knowledge of hotel services .The ambassadors make you feel like a celeberity.The food at all out lets are very good .I stayed here for 4 nights just to rest and enjoy food n did not leave the hotel and really... More

Was this review helpful? Yes 1
Belfast, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel close to central station with direct train link to KL airport. Good size room with great views. Bathroom with big bath as well as shower. Very good breakfast, pleasant, helpful staff in all parts of hotel.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I visit this hotel in this during this Sep 19-22 and NO ANY COMSUMPTION IN THIS HOTEL during my stay. They charge me after I back to my county from my credit card, They say I EAT THEIR POTATO CHIPS!!! It ridiculous thing I have ever hear. I doubt that this is a trustworthy hotel. Someone in this hotel take... More

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Please accept our most sincere apologies for this error of USD$5 for Mini Bar. All of the team at Hilton Kuala Lumpur are committed to excellence in guest service however unfortunately this mistake was made. I assure you and readers of this forum that this is a most unusual occurrence and our system has been reviewed to ensure... More

Guernsey, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Upon my arrival in KL I had arranged a transfer from the airport to the hotel........this transfer was 75 minutes late turning up! Ok, a bad start, so I was in an instant mood. But, when I finally arrived at the Hotel the staff and management could not have been more apologetic and they did a rather spectacular job of... More

Was this review helpful? Yes 3
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for sharing your 5/5 review on this forum. We truly appreciate the time taken and value your opinion. Concerning limousine transfer we sincerely apologise again for this experience. Limousine services are provided by an external party and we have reviewed this incident in full to ensure there is no future guest inconvenience. I am however very... More

Glasgow
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I always enjoy coming back to the KL Hilton - particularly well looked after in the executive lounge. The rooms are comfortable and service is very good. Good choice of restaurants. Great views on the higher floors

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the wonderful; review. I am so pleased you enjoyed your stay and the service experienced. My team and I wish you safe onward travels and a warm welcome back. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Kuala Lumpur, Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

The hilton is a pretty standard hilton from the more modern era of hiltons.... It's got a great view for new years. the suites are actually very nice... the ones with the jacuzzi are nicer.... it's a good central place to stay.

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the very complimentary review and I am pleased that you enjoyed your stay with us. We look forward to welcoming you back. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Dhaka, null, Bangladesh
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Good location with standard service..... Staffs are cooperative and friendly... The buffet lunch is the best....i suggest everyone to visit this hotel and try buffet service in vasco... Looking to come again

Was this review helpful? Yes 2
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for choosing Hilton Kuala Lumpur and for dining in Vasco's. I am so very pleased you enjoyed your stay and the wonderful buffet in Vasco's. We look forward to welcoming you back. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

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Additional Information about Hilton Kuala Lumpur

Address: 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Kuala Lumpur 5*
Number of rooms: 503
Reservation Options:
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Also Known As:
Hilton Kuala Lumpur Hotel Kuala Lumpur
Hilton International Kuala Lumpur
Kuala Lumpur Hilton

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