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All 266 Kuala Lumpur hotels

Hilton Kuala Lumpur

5.0 of 5 Hotel   |   3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
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89%
Ranked #15 of 266 hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Pandariya P Kuala Lumpur, Malaysia
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1,676 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (261)
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English first
Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 2 days ago NEW

location good, check in counter executive did not tell all the facilities available, did not upgrade the room I am entitled to. Restaurant is excellent. internet did not work, need to call few times before they fixed it. on last day it did not work again. bathroom Shower area there was a drainage tile out of place..

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for choosing to stay with us. I am pleased that you generally enjoyed your stay however am disappointed that you experienced some inconvenience. Upgrades for Hilton HHonors Gold/Diamond Members and Hilton Premium Club Members are not guaranteed and are subject to availability at the time of arrival. We recommend that if an upgrade is required that... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Overall the hotel is very clean, very comfortable, quiet & very cozy. It is located at a very strategic location, the KL Sentral (which is a transportation hub in KL) is just opposite the hotel & easy access.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely review. My team and I appreciate the time taken to share your experience and am so pleased that you enjoyed your stay as our guest. We hope to have the opportunity to welcome you back and wish you safe onward travels. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Kuala Lumpur, Malaysia
Top Contributor
66 reviews 66 reviews
53 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hilton is connected to Le Meridien very close to the center of downtown KL. It is directly across the street from the KL Sentral station with trains to the airport. The hotel is new and very modern. The gym is about the best I have seen in a hotel. This is because the two hotels share a gym and can... More

Was this review helpful? Yes 3
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the very complimentary review. It is wonderful to know you had a great stay and enjoyed our service an facilities. Wi-Fi is provided on a complimentary basis in all main public areas and in room for our HHonors Gold and Diamond members. A nominal fee applies for all other in room connection per 24 hours... More

Bern, Switzerland
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The location was perfect , close to station and shopping . Our room was good with nice furnishing and decor . The staff are very nice and helpful , we had an early checkin for no extra charge. The chyna restaurant was good , really nice food , prices not bad .

Was this review helpful? Yes 4
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your lovely review. I am so pleased you enjoyed your stay in Kuala Lumpur with us. We wish you safe onward travels and a warm welcome back. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stay during 25 July to 27 July. Staff of Reception /Executive Lounge was very helpful,kind,smiling and warm.Check In was smooth and good. Executive Lounge was good and relaxing. Breakfast spread is WIDE and tasty. Embience great location convenient. Room was good comfortable clean and great. Totally me and my beloved had an awesome experience n relaxing stay Superb. Thank You... More

Was this review helpful? Yes 3
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for sharing your experience on this forum. It is great to know you had an enjoyable break in KL. My team and I look forward to welcoming you back. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Bangkok, Thailand
1 review
3 of 5 stars Reviewed 6 days ago NEW

Bad experience for check in queue even I got the gold member. But I like the cleaning and location. On the sleep quality, it seem that I heard the sound from refrigenerator that I could not sleep well include the dooring sound.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for taking the time to share your experience. Please accept our apologies for the delay on check in. Currently it is the main Hari Raya Holiday season in Malaysia and the hotel can be very busy at check in and check out times with families travelling. Concerning the mini bar we will attend to this immediately... More

Bangalore, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here again recently for business. Convenient for the business visitor, who may need to nip out; as the LRT and Commuter connections are at the doorstep. I wouldn't say the breakfast and dinner buffet is the best but its good enough for the overseas travellers. One thing I notice though is that I seem to always end up with... More

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your review and we appreciate that you have chosen to stay with us. Based on your feedback I would assume you are referring to the wall mounted shower seat which is in all guest rooms. This was installed to make it easy for guests in the shower as a foot stool. Our rooms for guests... More

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago NEW

Hilton KL was very central and right next to the airport train station. Happy with the service and the dinner at Chyna was very good. Great place to stay if you are in KL. The mall beside the hotel helped with alot of quick shopping if you wish to make before flying out of KL

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for sharing your experience. It is great to know that you found our location and service to your satisfaction. We hope to be able to welcome you back when your travels next take you to KL. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Stockholm, Sweden
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Being close to the trainstation this hotel is perfect situated to wherever you want to go. We had a fantastic room with the bathroom in the middle of it, feom which we could look right out to the sky outside. The breakfast was the one of the best ever, with dishes from all over the world and you could ask... More

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your very nice comments and we appreciate the time taken to share your experience. My team and I look forward to welcoming you back. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

2 reviews
1 of 5 stars Reviewed 1 week ago NEW

I checked in 24 Jul and out 26 Jul 2014. No water at all on first day 9am to 5pm water supply cut for maintenance. While other hotels provides free wifi this one charges exhorbitantly. Rooms were small even 2 rooms were not enough for my family of 4 small children. Bathroom were glass such that when bathroom light is... More

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your review. Please accept our sincere apologies for the disruption to water supply. As communicated to guests staying on the specified date we had essential maintenance which resulted in some intermittent disruption to water supply on some guest floors. I understand this was very inconvenient and assure you that every effort was made to minimise... More

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Additional Information about Hilton Kuala Lumpur

Address: 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Kuala Lumpur 5*
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Also Known As:
Hilton Kuala Lumpur Hotel Kuala Lumpur
Hilton International Kuala Lumpur
Kuala Lumpur Hilton

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Business Hotel in Kuala Lumpur #8 Spa Hotel in Kuala Lumpur #12 Romantic Hotel in Kuala Lumpur #14 Luxury Hotel in Kuala Lumpur #17 Family Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
Winner of the Seven Star Global Luxury Award 2014, Hilton Kuala Lumpur is 28 minutes from KLIA and 33 minutes from KLIA2 via the KLIA Ekspres train. Offering 503 spacious and chic guestrooms, the award winning hotel boasts 10 concept dining outlets, large freeform pool, spa, 24-hour gym and 14 meeting spaces. Our hotel has received the 2014 TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on TripAdvisor, the world's largest travel site. Our staff takes great pride in consistently offering an exceptional experience to our guests. ... more   less 
Number of rooms
503

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