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All 268 Kuala Lumpur hotels

Hilton Kuala Lumpur

5.0 of 5 Hotel   |   3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
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Ranked #12 of 268 hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
psyap London, United Kingdom
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1,743 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (273)
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English first
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

Hotel was great, great for business. The room was very clean, bright and comfortable. Bed was very comfortable, love the how the bathroom was separated by a 3/4 full length sliding door, love watching TV from the bathtub. Staff was really helpful although checking in took almost 1 hour. Had complimentary refreshment due to the wait for check in

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased that you had a great stay and we look forward to have the opportunity to welcome you back. Wishing you safe onward travels. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

London, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

Ugh! The last time I stayed there, the lobby and restaurant were being renovated. This year, it's the water slide and the Meridien poolside restaurant. Poor pool staff had to trek to Timbuktu to get my club sandwich and fries and then I had to follow them when I paid with my credit card. I understand renovations are essential but... More

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for sharing your experience on this forum. We do not however have any renovations whatsoever taking place at Hilton Kuala Lumpur - our lobby and restaurant renovation was completed more than one year ago in August 2013. Our poolside restaurant and kitchen is fully operational and we have no renovation planned. Our waterslide was however closed... More

Kuala Lumpur, Malaysia
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've stayed in a few hotels in KL. Mostly recently in Le Meridien and KL Majestic Hotel. Among the three, I must say that this is my least favourite. Granted KL Majestic Hotel is a destination hotel so it might not be a fair comparison. But I even prefer Le Meridien which is cheaper than The Hilton. The room is... More

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for sharing your experience on this forum and I am pleased that you enjoyed your stay. Over the National Day Long weekend the hotel was very busy with family groups and I do apologise for the delay experienced in Vasco's over breakfast. Our Director of Food and Beverage is aware of your comments and will ensure... More

Auckland Region, New Zealand
Top Contributor
77 reviews 77 reviews
54 hotel reviews
274 helpful votes 274 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently booked into the Hilton KL for 3 nights in a Deluxe King Lake View Room, as I was flying from New Zealand to Europe and always have a stopover to break the journey. I arrived at around 9 pm and was quickly checked into my room. The room was as expected by reading other reviews and looking online.... More

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for sharing your experience and I am pleased that you enjoyed your stay with us. Noise in guestrooms from other doors/guests is not a typical comment at Hilton Kuala Lumpur nor is noise from the swimming pool. When you next return to the hotel please request a room on a higher floor and we can allocate... More

aberdeen, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

the exec. lounge closes service early in the evenings and if you arrive past 8pm dont expect anything!!! Lobby very noisy. Great Pool area. Towels were worn out and not fresh. The room service staff were clueless.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for sharing your comments and also for choosing to stay with us. Executive Floor operating hours are consistent across all Hilton Hotels worldwide and Hilton Kuala Lumpur is committed to providing a consistent experience for our guests. The Lounge facilities are also available for Executive Floor and HHonors Diamond guests from 6am-11pm daily: Breakfast A buffet... More

The Hague, The Netherlands
Top Contributor
59 reviews 59 reviews
43 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hilton at Kuala Lumpur is well located immediately adjacent to KL Sentral. All staff were very polite and helpful. The room is well equipped and comfortable, with good desk, and fast reliable wired and wireless internet. The bathroom and bedroom are a single room - with the bath only a foot or two from the bed - but there... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed three nights, August 28 to 31, 2014. Happy with the service, but no free Wifi at the room. So need to stay in the lobby for free Wifi. Not enough sitting area for in-house guests. Feel not welcome when staying in the lobby for free Wifi.

Was this review helpful? Yes 1
georgetown, Malaysia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A great location. Good service by staff and good restaurants in the hotel. It is accessible by trains, monorail and close by to key government offices. You can get to both key commercial and shopping centres easily by LRT or Monorail. You can get to the KL International Airport easily using the KLIA express.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel is conveniently located adjacent to KL Sentral Station. Check in was friendly and efficient, rooms were stylish with a good view of the city and an excellent and vast bed (and I stay in a lot of hotels, I'm not easily impressed!). Most impressed though with the staff. I left my bags with them on checkout and returned to... More

Was this review helpful? Yes 3
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the 5/5 review and I am so pleased that you were impressed with our hotel. My team and I are committed to excellence in hospitality and we truly appreciate hearing from our guests. Wishing you safe onward travels and a warm welcome back. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Petaling jaya, Malaysia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

At the centre of everything. Central public transportation even a city airport. A joining mall that provides all sort of entertainment and shopping experience. The location at the central part of Kuala Lumpur with surrounding greenary of Lake Garden.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 4
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the wonderful 5/5 review. My team and I sincerely appreciate the time taken to share your experience and we look forward to welcoming you back. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

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Additional Information about Hilton Kuala Lumpur

Address: 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Kuala Lumpur 5*
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Also Known As:
Hilton Kuala Lumpur Hotel Kuala Lumpur
Hilton International Kuala Lumpur
Kuala Lumpur Hilton

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Business Hotel in Kuala Lumpur #6 Spa Hotel in Kuala Lumpur #11 Romantic Hotel in Kuala Lumpur #11 Luxury Hotel in Kuala Lumpur #14 Family Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
Winner of the Seven Star Global Luxury Award 2014, Hilton Kuala Lumpur is 28 minutes from KLIA and 33 minutes from KLIA2 via the KLIA Ekspres train. Offering 503 spacious and chic guestrooms, the award winning hotel boasts 10 concept dining outlets, large freeform pool, spa, 24-hour gym and 14 meeting spaces. Our hotel has received the 2014 TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on TripAdvisor, the world's largest travel site. Our staff takes great pride in consistently offering an exceptional experience to our guests. ... more   less 
Number of rooms
503

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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