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All 254 Kuala Lumpur hotels

Hilton Kuala Lumpur

5.0 of 5 Hotel   |   3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
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Ranked #10 of 254 hotels in Kuala Lumpur
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
klkh2002 Sydney
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney
Top Contributor
165 reviews 165 reviews
50 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed today NEW

I visited KL for three nights in March which gave me an opportunity to visit the Hikton at KL Sentral again. It is always so pleasant to walk into a hotel and be greeted with a big smile. I was early considering it was only 10am but my room was already ready which I really appreciated. Rooms at the Hilton... More

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Newstead, Australia
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I like to be in a central location and with good airport access. Hilton has both. I had a fine room, with a city view, though there was a lot of door banging going on. That might have been airline staff coming and going, not unusual in the big hotels. I enjoyed the sauna facilities which are very elaborate. Access... More

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your review. We are very pleased that you enjoyed your stay with us and we look forward to welcoming you back. Wishing you safe onward travels. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Orlando, Florida, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very happy w/ the team @ the Hilton in KL. Did not have time to visit the executive lounge but my room was fantastic along with the attentive service upon arrival. I was especially pleased with the front desk offering the shuttle to the train station airport check in counter for Malaysia Air. The steak house in lobby level was... More

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your review and we truly value your opinion as a valued HHonors Diamond VIP. I will share your comments with the team and we hope to have the opportunity to welcome you back when your travels next take you to Kuala Lumpur. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Dublin
Top Contributor
69 reviews 69 reviews
58 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Lovely room with a great view. Great bathroom. Impeccably clean too. I wish my cleaner was that good! Great great breakfast...probably the best I've ever had. Really top notch gym and the Hotel is next to KL Sentral which makes access to anywhere easy. My Daughter was ill while we were there and the hotel staff were ABSOLUTELY FANTASTIC. There... More

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Your title says it all and thank you sincerely for sharing your experience. I am particularly pleased you enjoyed the teams hospitality and that every effort was made to assist you with your daughters sickness. We hope to have the opportunity to welcome you back. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

melbourne
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the Kuala Lumpur Hilton primarily because of its convenient location close to Sentral Station, and quick access to the airport rail connection. It’s a number of years since we’ve stayed here and found the condition of the room we were given had deteriorated markedly from the our past experience; there was various damage to the room which... More

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Please accept my sincere apologies for what was not acceptable to you or to Hilton. We are currently undertaking extensive upgrades in the hotel including replacement of all blinds and extensive room care programs. In Hilton KL we only have 15 rooms in the hotel with the mentioned blinds and these rooms are also the smallest rooms making... More

San Francisco, California
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I was expecting a 5-star stay, but began to have doubts while waiting 9 minutes in the check-in line, surrounded by a swirl of toddlers. The hotel website didn't accept my name and room number, and I could only log on after calling the front desk and getting a special password. I had a lot of work to do during... More

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, I am very disappointed to be advised via this forum of your dissatisfaction and wished you had brought your concerns to our attention whilst staying with us. The team and I are very proactive and committed to ensuring guest satisfaction and every effort would have been made to ensure your immediate satisfaction. I have reviewed your comments with... More

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hilton KL is very convenient as a business hotel, especially when taking the KLIA Ekspres from the airport to KL Sentral. It is a very busy hotel and the rooms are average. But if you do not stay in the room much, then it is not an issue. Overall the staff is very helpful.

Review collected in partnership with Hilton Hotels & Resorts

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your review. Hilton Kuala Lumpur has some of the largest guest rooms in KL and represents very good value. Without further detail I am unable to comment further on your stay but appreciate the time taken to share your experience. We look forward to welcoming you back. Sincerely Mr Jamie A Mead General Manager Hilton... More

Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My mate and I styed here for 9 nights whilst attending th F1 Grand Prix. From the time we steped foot in the place until unfortunately having to leave it was great. Friendly, helpful staff from the door, pool area, cleaners, resturants etc nothing was a hassle. Great room with large single beds and the best pillows ever but also... More

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your 5/5 review and we sincerely appreciate the time taken to share your experience. We look forward to welcoming you back. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More

Australia
Top Contributor
57 reviews 57 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed at this hotel during a stop over to break a long journey. We appreciated the location adjacent to the main railway station and used the trains and monorail to travel around the city. We usually walk around cities we visit but found walking in the immediate vicinity of the hotel a bit disconcerting as the area is... More

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for staying with us and for posting your comments. I am pleased to note your general satisfaction with the hotel however please accept my apologies for the misunderstanding concerning housekeeping. The iron in your room is also clearly unacceptable and yesterday a full audit of all irons was completed and replacements installed. Hilton Kuala Lumpur is... More

Senior Contributor
25 reviews 25 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 2 nights recently for a business trip. The room was comfortable although the furnishings needs upgrading - wooden floor boards are scratched badly, bed panel was chipped, window blinds were broken (as they are the manual kind). Having said that, the room and bathroom was clean, the showers and toilets were working fine. The wifi was very patchy -... More

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your comments. I would like to assure you that following your stay room blinds in (15 rooms with manual blinds) have been replaced and our room care program is addressing other maintenance issues in these rooms. Check in and Check out was unfortunately delayed as we were experiencing global Hilton system problems that impacted this... More

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Additional Information about Hilton Kuala Lumpur

Also Known As:
Hilton Kuala Lumpur Hotel Kuala Lumpur
Hilton Kuala Lumpur Hotel
Hilton International Kuala Lumpur
Kuala Lumpur Hilton
Address: 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Kuala Lumpur
#9 Luxury Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Kuala Lumpur 5*
Official Description (provided by the hotel):
In 2013, Hilton Kuala Lumpur won Asia’s Leading City Spa Hotel accorded by World Travel Awards and Best City Hotel in Kuala Lumpur from TTG Asia. Expatriate Lifestyle's 'Best of Malaysia' also rated Hilton Kuala Lumpur in similar category for Best Business Hotel.Hilton Kuala Lumpur is only 28 minutes away by direct train from Kuala Lumpur International Airport.With modern and innovative design, the 35-storey building houses 503 guestrooms equipped with 42" plasma TVs, rain showers and high-speed wifi access. Executive Rooms and Suites offer Executive Lounge access.Our hotel has received the 2013 TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on TripAdvisor, the world's largest travel site. Our staff takes great pride in consistently offering an exceptional experience to our guests. ... more   less 
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