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Hilton Kuala Lumpur

Travelers' Choice award winner
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3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
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Hilton Kuala Lumpur
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Hilton Kuala Lumpur
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2,220 reviews from our community

Traveler rating
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    690
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (369)
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Singapore, Singapore
Contributor
19 reviews 19 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We spent a night at this extremely convenient hotel. It is located next to the KL Sentral Station where the super fast train comes to from KLIA within 30 minutes. There is also great shopping nearby at the NUSentral. The staff of the hotel are very professional like Kirin who served us at the Lounge on the 33 level. The... More 

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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very functional business or family hotel. Nice looking pool area shared with Meridien. Looks like a concrete maze outside but easy to access on foot across roadway from KLIA Express. Once inside there is no feeling of being in a City centre. Exec lounge useful but open times are too short (no food/drinks after 8pm). Was able to use fitness... More 

Review collected in partnership with Hilton Hotels & Resorts

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Sydney, Australia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the second time I have stayed in this Hilton in KL, and re-booked without any hesitation. 2 nights on business, so did not use all the amenities too much. Breakfast is very good - large choice of many different cultures foods. Good lobby area to meet, and have a drink. Rooms (can only base on my experience) are... More 

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Cape Town
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 4 days at this hotel and everyday just became better. The service was outstanding. Everyone is very friendly and helpful. The room service and cleaners was fantastic. Got a personal message everyday from the cleaners. The food was great and there is too much to choose from at the breakfast buffet. The swimming pool and jacuzzi is also... More 

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Singapore, Singapore
1 review
2 of 5 stars Reviewed 3 days ago NEW

Rooms are comfortable but service is poor. Free WiFi only in the lobby. There is an extra charge for internet connection in a room. Also they took over $100 deposit, which they have not returned yet 7 days later. According to their staff it takes 7 to 14 days for the deposit to be returned!!! Very convenient for their cash... More 

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Kuala Lumpur, Malaysia
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

the lounge look cozy..but i end up staying there only for 1 hours maximum.we cant hardly stand the heat.Its too hot..the place was nice but unfortunately the 5 star rated hotel cant afford to install the air cond at the lobby lounge.

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Kuching, Malaysia
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Ive always stayed next door at Le Meridien but since Hhonors have a double dip promotion for MAS Enrich miles hence I decided to split my 2 nights stay. The lobby is bright in colors, also airy. What I liked the most is about their room decor & layout, modern luxurious. Honestly 5 times better than next door. But that... More 

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your review, we truly appreciate your custom and feedback and appreciate that you enjoyed your stay. Guestroom amenities and selections such as Peter Thomas Roth are consistent at all Hilton Hotels and Resorts and Hilton Kuala Lumpur provides to all guests the global range and selection. In addition, a wide variety of additional complimentary amenities... More 

Brisbane, Queensland, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was a short overnight stay in KL however Hilton made this something special. The service, location and attention to detail was superb. I had an issue with the window blind in my room; it wouldn't close, so I called reception and they had a maintenance guy in the room and fixed the blind within 30 mins. Then I got... More 

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Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review we truly appreciate your custom and feedback. My team and I look forward to welcoming you back and thank you for choosing Hilton Kuala Lumpur. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More 

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My first time to KL. Great hotel. Food stunning, staff really helpful, rooms really nice and clean. Would be nice if the hotel took a lead on Malaysia's goal to be tobacco-free by 2045 and not have a cigar shop in the foyer, and have no smoking within 200m of the main entrance or in the pool area.

Was this review helpful? Yes 2
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the 5/5 review and we truly appreciate the time taken to share your experience. Regarding Cigar/Cigar shop - Hilton Kuala Lumpur is smoke free in all public areas of the hotel except for Zeta Bar/Club on Level 5 and a designated area outside on Level 8. The retail outlets on level 5 are operated independently... More 

Shah Alam, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

One night stay, I booked King Deluxe Room Family Package, and Emailed earlier to the Hotel Regarding special celebration for our Wedding Anniversary and Wife Birthday.When arrived at the Hotel got upgraded to Executive Plus Room, and as HHonors Gold Member got free Wifi.Thanks for the upgrade.The room was in Level 35, very nice Lake View and decorated with Ballons... More 

Was this review helpful? Yes 3
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, A belated Happy Birthday and Happy Anniversary! Thank you for the wonderful 5/5 review. We truly appreciate your comments and are delighted you had a great stay as our guest. My team and I look forward to welcoming you back and thank you for choosing Hilton Kuala Lumpur. Sincerely Mr Jamie A Mead General Manager Hilton Kuala Lumpur More 

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