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Hilton Kuala Lumpur

Travelers' Choice award winner
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3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
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What travelers say:
KL sentral
(27)
Executive Lounge
(15)
Very nice
(13)
Hilton Kuala Lumpur
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Hilton Kuala Lumpur
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2,208 reviews from our community

Traveler rating
    1,262
    688
    175
    46
    37
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288
566
221
852
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (366)
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Singapore
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed yesterday NEW

Was worried when I first walked in and saw that the marketing campaign was "Make it right" implying that this was a common theme. This was probably my 70th or 80th room night for the year and had more issues here in two nights than I did in the last 70 or 80 put together. This is a modern hotel... More 

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We regularly stay at the KL Sentral Hilton and find their service and rooms of the highest quality. Right from entering the lobby we are made to feel welcome. A special mention for Azman and his team in the Executive Lounge for their excellent service.

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Penang Island, Malaysia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Room is welcoming, great view fron the room as I was staying at 22th floor. Bathroom is fantastic. Staffs are friendly and helpful. Process of check in and check out were fast. Variety of choices for breakfast available. And wifi is availale.

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Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Staff at Kuala Lumpur has their “act together”. They seem to know what you want before you ask them. Being a Platinum Member I have stayed at many Hiltons all over the world. On my most recent stay (April 2015) at this property I was upgrade to an executive suite with a beautiful city view. The Staff was very... More 

Was this review helpful? Yes 1
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel is very conveniently located just across from Sentral Station reacheable in under 30 minutes via express train from KLIA. Staff in the hotel are friendly and efficient. Hotel is comfortable, clean and carried itself with an air of dignity and elegance. Its Executive Lounge is comfortable and most ideal to conduct meetings with business associates and friends alike.... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have stayed in this hotel numerous times (at least once a month), and often without any issues, but this must be the first time I had to raise an eyebrow... The hotel must have been full and there were many events that were going on. When I checked in on 23 April in the afternoon I was very surprised... More 

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Tacoma, Washington
Contributor
20 reviews 20 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I arrived in KL around 5:00 am and did not receive confirmation for an early check in. The client service staff was very accommodating and suggested an upgrade. The upgrade cost less and for about USD $150 a night got me into a suite larger than my loft! The room with a view of KL was fantastic. The pool was... More 

Was this review helpful? Yes 1
Hyderabad, India
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is just about okay. A king deluxe would not provide any amenities except a room. Even basic Internet is chargeable. I would not really plan again in this hotel. Good part is it is near to klsentral station. The staff is good & polite but value for money? Not really!!!

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Bangkok, Thailand
1 review
4 of 5 stars Reviewed 3 days ago NEW

Nice room! Hotel officers in the restaurant are very good. The hotel is not so far from train station. Few restaurants opposite the hotel. Mini mart is opposite the hotel. BTW, I feel uncomfortable when a cleaner left the letter to ask for good rating score. He should do better cleaning in the room for the score. I heard base... More 

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Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

True hilton property owning up to standards as you would expect them, great room, great location just opposite central station where airport express stops (best means of transport to get into the city centre in just 30 mins)

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
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Kid's Pool with Waterslide (5)
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King Executive Lake View Room (38)
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Other (8)
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