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Hilton Kuala Lumpur

Travelers' Choice award winner
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3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
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Hilton Kuala Lumpur
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Hilton Kuala Lumpur
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2,249 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (378)
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1 review
3 of 5 stars Reviewed yesterday NEW

The hotel is ok; but it is absolutely ridiculous that in 2015 in a city as modern as KL an Executive room does not come with free wifi. I can get wifi on the bus home from work, so having to pay 68 MR for one day's access in a hotel of this standard is insane. This is penny pinching... More 

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Chris, Thank you for your comments and we sincerely value your opinion. Please accept our apologies for not meeting your expectations concerning connectivity. Hilton Kuala Lumpur is required to be fully aligned with all Hilton Hotels and Resorts properties globally concerning Wi-Fi charges and guest access. In room Wi-Fi or wired access is charged at RM68 (USD$19.00) for up-to... More 

Geneva, Switzerland
Top Contributor
284 reviews 284 reviews
118 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is one of my most favourite Hiltons on the globe. I have stayed here many times over the years and I believe it is a superb hotel. Location is excellent and since my last stay the direction signs at Sentral Station have improved. Such an easy trip from airport to the hotel on KLIA Espress, then a small walk.... More 

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Wishing you safe onward travels and a warm welcome back. Sincerely Mr Jamie A. Mead General Manager Hilton Kuala Lumpur More 

Burlington, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Perfectly located hotel for being downtown with easy access to airport. KLIA express works well 2 perfect days/ nights Very helpfull and friendly lounge personel. Great food in the lounge. Good fitness room

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. KL Sentral is a wonderful location if you have limited time in KL, and I am pleased that you enjoyed our location. Wishing you safe... More 

Calgary, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What can I say, from the first minute I walked into the hotel I was greeted with smiles and outstanding customer service. My trip to Malaysia ended up being a bit longer than expected, 6 1/2 months to be exact, and during that time, the majority was here at the Hilton. I can't say enough about the customer service, no... More 

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Thank you also for your long standing patronage and loyalty to our hotel. The team and I truly appreciated that you chose to make our... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is my third visit to KL for work and the Hilton KL stands out from the competition. This is a great hotel for either a weekend away with the family as it has a lovely pool and kid friendly facilities (no kids club that I am aware off). We stayed at the Hilton for a work conference and it... More 

Was this review helpful? Yes 3
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Wishing you safe onward travels and a warm welcome back. Sincerely Mr Jamie A. Mead General Manager Hilton Kuala Lumpur More 

Washington DC
Top Contributor
82 reviews 82 reviews
38 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

So, I have to say right off the bat that I'm a Hilton Diamond member. It is because of that membership that I had the amazing experience that I did at the Hilton in Kuala Lumpur. But first, the location is really great. It's not right down town, but it's steps away from KL Sentral. We were there when it... More 

Was this review helpful? Yes 3
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. We truly value your loyalty as a valued HHonors Diamond member and I am so pleased that you enjoyed our hospitality and special arrangements. Wherever... More 

Kuala Lumpur, Malaysia
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Had a wonderful experience staying here The staff are very friendly and pleasant. Specially Limbu and Beed they take initiative to ensure that we had a wonderful stay.,.Thanks to Beed as well for assisting us when my son is not feeling well we really appreciates it.,. Rooms were tidy and trendy. Breakfast was awesome! Service, upto the standard Very pleased... More 

Was this review helpful? Yes 3
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Thank you also for identifying the hospitality provided by Limpu and Beed which is sincerely appreciated. Wishing you safe onward travels and a warm welcome... More 

New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am staying 1 week in deluxe double room at Hilton here. There is no smelly, quiet and clean in room. Only the room stayer allow to hold access card to function the lift, so it is very safety. Staffs are helpful here too. Only 15 minutes to reach the train station from Hilton, it is nearby. A lot of... More 

Was this review helpful? Yes 2
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Wishing you safe onward travels and a warm welcome back. Sincerely Mr Jamie A. Mead General Manager Hilton Kuala Lumpur More 

Hong Kong
Senior Contributor
48 reviews 48 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A very modern and nice hotel. Rooms are bright, clean and in decent size. The breakfast buffet is full of nice selections. Lounge on upper floors have interesting breakfast food. My kids loved the swimming pool which Hilton share with the hotel next door. Therefore, you can basically enjoy two swimming pool at the same time. In order to get... More 

Was this review helpful? Yes 3
Starkville, Mississippi
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was the third time I've stayed at the Hilton at KLSentral in KL. if you are a Hilton HHonors member, the executive floor is fantastic. It is well staffed with very knowledgeable and helpful employees. The location is the best in the city. Located at the central train station makes it easy for business or pleasure travel. The train... More 

Was this review helpful? Yes 3
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely 5/5 review. My team and I are very pleased to know that you had a wonderful stay and that you would return and recommend the Hilton Kuala Lumpur. Wishing you safe onward travels and a warm welcome back. Sincerely Mr Jamie A. Mead General Manager Hilton Kuala Lumpur More 

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Amenities