We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Kuala Lumpur

Travelers' Choice award winner
Hotel website
3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
Special Offer
Book Early & Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hilton Kuala Lumpur
Professional photos View all
Browse nearby
Hilton Kuala Lumpur
Write a Review

2,192 reviews from our community

Traveler rating
    1,253
    684
    173
    46
    36
See reviews for
287
563
220
842
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (363)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (2192)
  • Mar-May only
    (480)
  • Jun-Aug only
    (558)
  • Sep-Nov only
    (544)
  • Dec-Feb only
    (610)
All months
Hong Kong, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was here for a conference and stayed in the hotel most of the time. The location was great, next to the KL central station. The view in my room was great. Bed was very comfortable, great water pressure in showers, nice work environment. But inconsistency is why I gave 3 stars. 1) the light tube in my room keeps... More 

Was this review helpful? Yes
Los Angeles, California
Contributor
18 reviews 18 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the either one of the two KL airport, take the KL Express or the KL Transit and it stops at KL Sentral. This Hilton is located right at the Terminal. This is also the transportation hub to all other modes of subway, train, cars, buses, etc. Better yet, the room is large, smartly layout with all the amenities hidden... More 

Was this review helpful? Yes
Selangor, Malaysia
1 review
2 of 5 stars Reviewed yesterday NEW

Good hospitality 1) Is not only about to open/close doors, standing straight at their own station greet guests with loud and clear voice : Good morning, Thank you, See you again 2) Should treat every guests equally no matter what colour is their skin or how they dress as long as presentable 3) Proper training for communication skill I was... More 

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for your comments however it is very disappointing that you did not advise us of any issues during your stay or on your departure. Consumption of outside food (take away) can not be consumed in the hotel in public areas or in our restaurants or banquet space as our business is to provide lodging and food... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at the hotel before and was very pleased to be able to book in again as I was lucky enough to be passing through for the F1. The hotel staff are lovely and very friendly. The location of the hotel is right above KL Sentral so has excellent connections to the airport, rest of the city and... More 

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the lovely review. We sincerely value your feedback and 5/5 rating. I will be sharing you comments with all team members as we truly appreciate hearing from our guests and knowing that you had a great stay enjoying our hospitality. Once again thank you and we hope to be welcoming you back next year for... More 

Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Overall everythings were great. The hotel location was very convenient. Arrived in the afternoon for a meeting. Check-in process was efficient. They upgraded to a better romm when the room I booked was not availble. Stay on 33rd floor with a room close to execute lounge. Room condition was great. Decorate in modern business style. Bed was very comfy. Clean... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you sincerely for the wonderful 5/5 review. My team and I truly appreciate hearing from our guests and to know that you truly enjoyed our hospitality. Thank you also for sharing your great experience with fellow travellers on this forum! We look forward to welcoming you back and wish you safe onward travels. Sincerely Mr Jamie A... More 

Makati City, Philippines
1 review
4 of 5 stars Reviewed 4 days ago NEW

I would recommend staying in the Hilton group of hotels. The service is very good to excellent. The staff members are very friendly. The facilities are updated and very clean. The costs of the rooms and use of the facilities are reasonable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you sincerely for the wonderful review. My team and I truly appreciate hearing from our guests and to know that you truly enjoyed our hospitality. Thank you also for sharing your great experience with fellow travellers on this forum! We look forward to welcoming you back and wish you safe onward travels. Sincerely Mr Jamie A Mead... More 

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great hotel right next to KL Central and thus close to everything and just 28 minutes away from the airport by train. My only complaint is the horrible live music they play in the lounge/lobby area. The music is really sub-standard but really the acoustics are not designed for this kind of noise. Cannot think why anyone would enjoy this.

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for choosing to be our guest at Hilton Kuala Lumpur and we are very pleased to know you enjoyed your stay. Concerning Lounge live music we value your feedback and appreciate the time taken to communicate your preferences. Live music styles vary and all guests have preferred styles - the current lounge band is popular with... More 

Johor Bahru
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Fantastic place to stay in the heart of Kuala Lumpur. This hotel provides excellent service, clean and spacious rooms as well as a good spread of breakfast. Just footsteps away from KL sentral where you could be connected to everywhere in Kuala Lumpur. I will definitely recommend this hotel to my family and friends.

Was this review helpful? Yes 2
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you for the complimentary review and comments on our product and service. It is very pleasing to hear from our guests and to know that they had a wonderful stay. I trust you had a safe and comfortable trip home to Johor Bahru and we look forward to welcoming you back to Hilton Kuala Lumpur. Sincerely Mr... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Best location for a quick stopover in Kuala Lumpur as its right across the road from KL Sentral station after getting the express train from the airport! Perfect for an overnight stay for a quick stopover.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you sincerely for the wonderful 5/5 review. My team and I truly appreciate hearing from our guests and to know that you truly enjoyed our hospitality. Thank you also for sharing your great experience with fellow travellers on this forum! We look forward to welcoming you back and wish you safe onward travels. Sincerely Mr Jamie A... More 

Singapore, Singapore
Top Contributor
70 reviews 70 reviews
28 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Like any big brands, you more or less know what to expect in terms or accommodation and service. We picked this hotel mostly for the location. This is "centrally" located and where the KL Express Train from the airport stops. Within the area, there's a mall for whatever shopping needs you may have. Rooms and Beds - very spacious, more... More 

Was this review helpful? Yes
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this review

Dear Guest, Thank you sincerely for the wonderful review. My team and I truly appreciate hearing from our guests and to know that you truly enjoyed our hospitality. Thank you also for sharing your great experience with fellow travellers on this forum! We look forward to welcoming you back and wish you safe onward travels. Sincerely Mr Jamie A Mead... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,611 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1125)
Viewed
Room/suite (306)
Viewed
Bathroom (136)
Viewed
Pool/beach area (87)
Viewed
Hotel & grounds (99)
Viewed
Dining (78)
Viewed
View from room (57)
Viewed
Business center/function rooms (10)
Viewed
Family/play areas (1)
Viewed
Other (351)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (432)
Viewed
Adult Pool (22)
Viewed
Amenities (73)
Viewed
Kid's Pool with Waterslide (5)
Viewed
King Executive Lake View Room (38)
Viewed
Lifestyle Suite (98)
Viewed
Restaurants and Bars (114)
Viewed
The Hotel (36)
Viewed
Twin Executive Plus Room (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (14)
Viewed
View from room (2)
Viewed
Dining (14)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question