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3.0 of 5 Small Hotel   |   Lot 1659 & 1660, Chow Kit Road Section 46,, Kuala Lumpur, Malaysia
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Hotel Kita
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Ranked #53 of 270 Kuala Lumpur B&B and Inns
A recent review
3 of 5 stars Reviewed November 11, 2014
SunnyAg85
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17 reviews from our community

Traveler rating
    2
    7
    5
    2
    1
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hong Kong, China
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Not much to expect with the price that I got so I didn't demand too much. this hotel seems new and the location is convenient, 5 -min walk to the monorail station, an easy walk and easy find. staff are friendly, the manager even helped printing a boarding pass for me. room is small but it has all the basic... More 

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Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 11, 2014

It is situated close to chowkit station offer free wifi which works just fine and also cold and hot drinking water at hallway only problem is vehicle noise so try to avoid rooms with windows and by the there room key were not fictional when stayed there so had to call staff every-time to get into the room

Was this review helpful? Yes 1
HotelKita, Manager at Hotel Kita, responded to this review

Dear SunnyAg85, Thank you for choosing Hotel Kita as your preferred accommodation during your visit to Kuala Lumpur. We are sincerely apologize for the card issue, as recently we had solved the problem and we hope that your next visit to Kuala Lumpur, we could serve you better. We do have room without a window, which is more quiet and... More 

Rio de Janeiro, RJ
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 8, 2014

The room is nice but the clothes of bed is dirty, has cold water in the hall for drink, air conditioner, and tv with ten Channel but is close of a big street and has a really noise of cars and horn all time. the doors has a problem in electronic card, all time when you go out and return... More 

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HotelKita, Manager at Hotel Kita, responded to this review

Dear Renato Murillo L, Thank you choosing Hotel Kita as your preferred accommodation during your visit to Kuala Lumpur. We sincerely apologize the defects in this hotel creates the unsatisfactory for your lodging. We are looking for more improvement for your future visit. We really appreciate your constructive feedback as we keep on improve our service quality to our guests.... More 

Niederstetten, Germany
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 6, 2014

the room is not noisy if you have one without a window otherwise huge traffic noise! not recommended for solo women traveler because the area chow kit is really dirty and not save by night. Just few minutes walk to chow kit station and pwtc station.

Was this review helpful? Yes 1
HotelKita, Manager at Hotel Kita, responded to this review

Dear LavanyaChristin, Thank you for choosing Hotel Kita as your preferred accommodation during your visit to Kuala Lumpur. It was a great feedback for us that you enjoy your stay with us. Regarding the issue of the area we sincerely apologize that it does not impress you at all. We hope to improve better during your next visit. Please do... More 

Adelaide, Australia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 4, 2014

I am usually pretty lenient when it comes to cheap accommodation, however this room at first glance was ok. Wasn't the cleanest but the longer I spent in the room the more I noticed. The towels are browning, there are blood stains on the sheets, the A/C unit needs a good clean. There were tiny ants in the room and... More 

Was this review helpful? Yes 2
HotelKita, Manager at Hotel Kita, responded to this review

Dear MCCLUSKEY LESLIE WILLIAM Thank you for your recent review of our property. I apologize that you experienced the bad experience especially the noise from across the street. We make great efforts to try and keep those issues from making their way onto our property, but we are not always successful. Thank you for the positive comments regarding cleanliness and... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 24, 2014

I thought at first time booked this hotel is far from downtown perhaps gave little choice of variety of restaurants for meal. After arrived to this hotel, I found out, there's various local restaurant and fast food restaurant near hotel, grocery store also available, even transportation is easy to find. The hotel itself, I got clean room, spacious bathroom with... More 

Was this review helpful? Yes 1
HotelKita, Manager at Hotel Kita, responded to this review

Dear Dikaj4, Thank you for choosing Hotel Kita as your preferred accommodation during your visit to Kuala Lumpur. We are pleased that you had enjoy your stay with us. We will promise to keep our standard and provide a good quality service again during your next visit to Kuala Lumpur. Please do feel free to drop us an e-mail via:... More 

Jakarta, Indonesia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2014

hotel kita is a good place for a short trip. but the place should have a soundproof system installed within the room. weekend stay will be very noisy, a lot of machine noises from the street. and overall service is good.

Was this review helpful? Yes 2
HotelKita, Manager at Hotel Kita, responded to this review

Dear Mdennisa, Thank you for choosing Hotel Kita as your preferred accommodation during your visit to Kuala Lumpur. We are pleased you provide us such a constructive feedback and we are looking forward to improve our soundproof system in future. Kindly do not hesitate to contact us via: enquiry.hotelkita@gmail.com if you have any further enquiries. Thank you Best regards, Low... More 

Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 7, 2014

The hotel is in a very bad location, but is not very important, i book this hotel because in the recension was write that was new, so I was thinking new it is mean also clean, but actually was not clean not new, and very bad smell, and the staff not really helpful.. The Air/C is working but very very... More 

Was this review helpful? Yes 1
HotelKita, Manager at Hotel Kita, responded to this review

We regretted that we have not met your expectations. As our slogan to serve as clean & safe, we did not meet the selling point of Hotel Kita. We find it unacceptable as well that the floor was dirty and have looked into ensuring our housekeeping standards are consistent at all times. The management has definitely taken your feedback seriously.... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 4, 2014

Hotel kita is one of the cheapest hotel in town is good for the budget. This is my second time around here. The staff are very helpful, friendly, even you can asked them a lot they are willing to help you. The room is a quite small but the toilet wow is huge. The area is also nice is not... More 

Was this review helpful? Yes 1
HotelKita, Manager at Hotel Kita, responded to this review

Dear Cherie G, Thank you for choosing Hotel Kita as your preferred accommodation during your visit to Kuala Lumpur. We are glad that Hotel Kita team do serve you well during your stay with us. It is grateful to hear from your end that overall satisfaction towards Hotel Kita. We hope to provide a better service for you, for your... More 

Vlaardingen, The Netherlands
Top Contributor
130 reviews 130 reviews
57 hotel reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed July 3, 2014

After a bad check in, the manager solved this very generously. Exceptional that a manager steps in like this. The hotel is a good low budget option for 60MYR. Rooms are small but ok and quite new. Beds are comfortable enough, AC worked well, bathroom is big for KL standards, with hot water. Tv has some English channels. Wifi didn’t... More 

Was this review helpful? Yes 1
HotelKita, Manager at Hotel Kita, responded to this review

Dear Tessa, Thank you for your comment for Hotel Kita. From your review we knew that we have lots of improvement needed to make sure our guests have a pleasant stay with us. Regarding the wifi, the smoking preference and etc, we will do the improvement on this matter. Besides that, we sincerely apologize for all the inconvenience caused during... More 

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Additional Information about Hotel Kita

Address: Lot 1659 & 1660, Chow Kit Road Section 46,, Kuala Lumpur, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Kita 3*
Number of rooms: 70
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