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Crowne Plaza Kuala Lumpur


Hotel class 4.5 of 5
Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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Reviews you can trust

87% Recommend
4.0 of 5 stars 260 reviews
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5 of 5 stars
Janet36   1 contribution
Australia
Nov 11, 2009 | Trip type: Friends getaway New

Crowne Plaza Kuala Lumpur is definitely the place to meet. My mother and I are frequent visitors to KL and have stayed in other 5 star hotels in KL but the Crowne Plaza KL is truly our number 1 hotel. We have been staying there for the past 8 years and have never had an issue with any of the... more

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1 of 5 stars
RainmanMumbai   15 contributions
Mumbai
Nov 10, 2009 | Trip type: Family New

I only write this review to let TA readers know about the hopeless service at breakfast. The waiters just do not respond to your calls until you have really called them thrice at least, and their service (hahaha..) is with a frown as if they are doing you a favour. I even wrote e-mails to the management on my return... more

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4 of 5 stars
pelachi   4 contributions
Beijing
Nov 7, 2009 | Trip type: Friends getaway New

Stayed at the end of October. The weather was overcast and humid. We walked to the Menara KL Tower which was a good 15-20 minute walk with a fairly steep climb to the tower. Petronas towers were visible and within walking distance as well. But the best thing was that it was adjacent to the monorail station and therefore easy... more

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1 of 5 stars
BrisbaneFroggy   1 contribution
Brisbane
Nov 5, 2009 | Trip type: Family New
1/2 found this review helpful

We arrived in KL after a beautiful week in Cherating Beach Club Med thinking we were having a luxurious couple of days in the Malaysian Capital. we arrived at 12 noon. We had booked and paid for 2 connecting rooms as we have 2 children. When we arrived we had to wait 40 minutes before being served. Then we were... more

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3 of 5 stars
bhagwan69   5 contributions
mumbai
Nov 3, 2009 | Trip type: Family
1/2 found this review helpful

I stayed @ this hotel for 4 nights - room # 1515 in October, 2009. Nice room - Good Bathroom. Great Breakfast - same - did not change for 4 days. The Check in process was - slow & delayed & although I got to the Hotel @ 1215 hours, I was given my room @ 1630 hours. The Concierge... more

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5 of 5 stars
PeterP_AUS   2 contributions
Sydney
Nov 2, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at the Crowne Plaza for 3 nights on a shopping trip to KL, our first visit there. We booked online and went for a Club suite which was around AUD150 (US135). Great room with loads of space and floor to ceiling windows. As the building is set back from the street in large grounds, you don't look directly... more

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5 of 5 stars
Heygman   6 contributions
Perth, Australia
Nov 1, 2009 | Trip type: Couples

My wife and I stayed for 3 nights after spending the previous 2 nights in Penang. It is easy to catch the high speed train from the LCCT or KLIA to KL Sentral, and then a short and cheap taxi ride to the Hotel (About RM13 from Sentral). We chose an Executive Club room, which as others already have pointed... more

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5 of 5 stars
Wandering_Rick   21 contributions
Australia
Oct 24, 2009 | Trip type: Solo travel

The CPKL is an excellent example of this chain. It is located on the monorail line (KL is a long way from the airports should you choose to taxi.). The staff are helpful, professional and decidedly personable. The hotel itself is wonderfully set out: my room was new and well designed (some rooms have views of the world-famous Petronas Towers),... more

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5 of 5 stars
Karzo   1 contribution
Queensland
Oct 21, 2009 | Trip type: Friends getaway

I had the best 11 nights stay here at the Crowne Plaza Kuala Lumpur!! The staff are the most helpful, beautiful and friendly people I have ever met. I told my friends that I was travelling with that our country should send our customer service staff over to be trained. Whenever you ask anything of any of the staff here... more

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2 of 5 stars
shanthan   2 contributions
London
Oct 20, 2009
0/1 found this review helpful

The location is great bang in the middle of the KL. That is about all that this hotel has got going for it. Asked for non smoking rooms - got smoking rooms. Rooms all over the place and the group was not kept together. This is nothing compared to the service ! Complained that the Air coniditoner is not working... more

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Crowne Plaza Kuala Lumpur Also Known As

  • Kuala Lumpur Crowne Plaza
Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia