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Ambassador Row Serviced Suites by Lanson Place

1 Jalan Ampang Hilir, Kuala Lumpur 55000, Malaysia
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Ambassador Row Serviced Suites by Lanson Place
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Ambassador Row Serviced Suites by Lanson Place
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385 reviews from our community

Traveler rating
    75
    195
    72
    29
    14
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108
75
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59
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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Seremban, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

A simple and nice place to stay in. With the small kitchen fixed with a door means you wont have the whole room smell with your warming of food in the small kitchen with a Microwave Oven inplaced. If you feel like having an outside food, the famous Steak House Victoria Station is just next door. For those who are... More 

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Manila, Philippines
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel via Agoda because it was one of the cheapest I saw in the net. Upon our arrival, my family and I got the surprise of our lives upon learning that this hotel is a 4-star hotel. Our room was heaven. It was a complete package with one big bed at the room, with a dining place,... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

this hotel is terrible, rooms are dirty and old, nbody take care since many years, i wouldnt recommend anybody to stay there even for free. Service in reception is rude and helpless, they charge a deposit to my card without asking for it. Disgusting

Was this review helpful? Yes 4
Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here few years ago and enjoyed my stay so book the same hotel again this time. For the price paid, I wouldn't complain too much. It is obvious the hotel look a little old but then again, for the price paid, can't expect too much. A lot of items were missing from the hotel room this time. I... More 

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HMCM
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in this hotel for 18 nights in a suite which has a bedroom with ancient TV set, living room with 5+ year old flat TV, a very tiny kitchen which has a bad constant odor and a bathroom where the tiles are cracked, mould is found in the bathtub and water in the sink doesn't flush easily enough so... More 

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Nottingham
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Started off with very slow check in and not getting the room that we wanted. well,let's say the manager saved the day, his name escapes me now but I thinks it's Jason. We finally moved to the duta suites which were recently renovated. no cigarette smoke which was very good. Bed was comfy. The whole interior designing was a welcoming... More 

Was this review helpful? Yes 2
2 reviews
1 of 5 stars Reviewed 4 weeks ago

The 2 bedroom apartment was pathetic. Carpet stained, bathtub crack, furniture old. 7th floor no view whatsoever and getting to the hotel from Berjaya Times Square cost me MYR 37 in the evening. Stuck in jams all over. Normally would cost around 12-14Myr. While having buffet breakfast waitress instead of letting us have our meal insisted I settle the bill... More 

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Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 22, 2015

This serviced apartment/hotel is really quite tried and needs a revamp. The carpets were holey and threadbare and walls scuffed, however the large pool is nice and the rooms are spacious. We found the service in general to be very poor apart from the concierge who sourced our taxi to the airport (and always greeted us upon entry and took... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed March 22, 2015

I stayed here more than 12years ago, and i thought, i would like to re-live those memory again, thus i booked this hotel. The check-in process was a bit slow, there were only 2 staff, and 1 manager, and when i came it was a long queue. I had to wait for about 20-30 mins just go check-in. The wifi... More 

Was this review helpful? Yes 2
Johannesburg
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 17, 2015

Our party of 3 stayed at the hotel for a few nights. The check-in was ok, but the room was not ready when we arrived. We had issues with the aircon and had to request maintenance to come twice to have a look. Most of the staff is some of the unfriendliest bunch I've encountered before. Although there were some... More 

Was this review helpful? Yes 1
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One-Bedroom Superior Duta Suite (41)
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One-Bedroom Superior Suite (44)
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Three-Bedroom Duta Suite (110)
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Two-Bedroom Premier Duta Suite (74)
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Two-Bedroom Standard Suite (76)

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