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All 254 Kuala Lumpur hotels

Cititel Express

3.0 of 5 Hotel   |   No. 449, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
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Cititel Express
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Ranked #143 of 254 hotels in Kuala Lumpur
A recent review
3 of 5 stars reviewed 1 week ago
RSDhar Singapore, Singapore
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180 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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  • Thai first
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English first
Singapore, Singapore
Top Contributor
82 reviews 82 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel is a bit old and jaded. Advantage is its location; very close to Chow Kit monorail station and some good Indian restaurants. Rooms are small but relatively clean. Breakfast is good. I like the coffee here served with fresh bread and kaya. Biggest disadvantage is the lack of English knowledge. Nobody understands or speaks English. All channels in the... More

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CEKL, Manager at Cititel Express, responded to this review

Dear RS Dhar Thank you on your comment in the tripadvisor. We do appreciate your comment and will highlight to the department concern More

Kota Kinabalu District, Malaysia
2 reviews
1 of 5 stars Reviewed 1 week ago

I ask for queen bed but give 2 single bed,the staff was unfriendly at all.i have to check in late becouse of my fight the staf dont even helf us with our bag.the key card have to try over and over again.not a family friendly to stay.to much noise in the middle of night.i can hear people running in the... More

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CEKL, Manager at Cititel Express, responded to this review

Dear izzatulaini1811 Thank you for your comment in tripadvisor Firstly your booking is for the standard room all our standard room without carpet and there is no queen bed for your standard room. However if you request for a carpet room and queen bed we do have it at the superior room type. Secondly all guest must used the key... More

Jakarta
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Come and stay there with group from Office last October. The hotel was nice and clean enough. I was stayed at family room, but not Petronas Tower view. The room was big, including the bathroom and more spaces to put our luggage. It has it all, hairdryer, stock of mineral water, tea & coffee everyday. Peak at friends room to... More

Was this review helpful? Yes 1
CEKL, Manager at Cititel Express, responded to this review

Dear Value Customer thank you for your comment in the tripadvisor .We will take not of your comment. Thank you More

Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 6, 2014

This hotel is alright for the cost, but I would advise that you spend most of your time out. It is located in KL but the street it is on seems to be low class. Our room window had a view of the petronas towers which was nice but it also had a view of these Muslim slums. We knew... More

Was this review helpful? Yes 1
CEKL, Manager at Cititel Express, responded to this review

Dear value customer Thank you for your time in writing your comment in trip advisor. We will take not of any comment you highlighted. More

1 review
3 of 5 stars Reviewed February 22, 2014

Likes -Hotel is a budget buy -Close to chow kit monorail -Staff was very friendly especially the guy at the information desk. Always helpful whenever I needed help to get to a place in KL -Room was good except for the leaking from the roof on my last day -Liked how you needed your card to use the elevator -very... More

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CEKL, Manager at Cititel Express, responded to this review

Dear Value Customer Thank you for your comment in trip advisor. For the breakfast we will highlight to our chef for varieties in the vegetable section . More

Rajkot, India
Contributor
11 reviews 11 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed February 9, 2014

Hi, I stayed here with friends. Hotel is really worst. Location is good only 1 plus point to stay. Breakfast very poor, smelly and only for local people. There is option for Vegetarian. Lobby has no siting arrangements if you have to wait for your guide or if u arrive early before check in time and you have to wait... More

Was this review helpful? Yes 4
CEKL, Manager at Cititel Express, responded to this review

Dear Viraj 2012 Thank you for your comment in tripadvisor. Kindly note that we do provide sitting area at the lobby; we do have 3 long and 2 square leather sit sofa located in the lobby area. Our Wi-Fi is free starting from Jan 2014. Our hotel do have various rooms type customer do have a choice ranging from standard... More

Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 10, 2014

Cheap budget hotel. The location is pretty bad but the hotel is fairly ok. It's quite the value for money. The rooms were spacious and ok but the lifts were really old and rickety. Wifi was chargeable. The Monorail station was at walkable distance. The actual location is not really great and is in a very dirty section of the... More

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CEKL, Manager at Cititel Express, responded to this review

Dear Value Customer thank you for your comment in tripadvisor. Due to the contract we are unable to extend the wifi on complimentary. However starting from 2014 our wifi is on complimentary. Thank you hope you will revisit us in future. More

singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 3, 2014

I stayed in this hotel on 28dec-29dec. I stayed in level3 no window. room floor not carpet. floor underneath the bed quite dirty. breakfast not delectable & lack of seating capacity. not advisable to go out of hotel after 9pm. bad location. for 1 night stay will b alright but not more. not recommended for family.

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CEKL, Manager at Cititel Express, responded to this review

Dear Norsharie Thank you for your comment in tripadvisor. For your info the room you are staying is our lowest room type and the cheapest in the hotel. We have other room type such as the superior, deluxe room and Deluxe room Quad sharing. All this room type with carpet and with window and they are located at higher floor.... More

Kota Kinabalu, Malaysia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 25, 2013

Positive: Suitable for business and short trips; one or two days, maintenance service was fast, one or two workers were friendly and honest, water was provided in and outside the room, easy to get to my selected destinations... Negative: dirty rooms and bed sheets even after housekeeping, one or two workers were unfriendly and sorry to say dishonest (involving fare... More

Was this review helpful? Yes 1
CEKL, Manager at Cititel Express, responded to this review

Dear rusy 2013 Thank you for your comment in tripadvisor. We would appreciated in future to call us up immediately if there is dirty rooms and bed sheets not clean. We don't want such a thing to happen in future. For the taxi to airport you have an option by going to our tour desk to booked your journey to... More

Bandung
Top Contributor
51 reviews 51 reviews
49 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 13, 2013

Location at Chowkit LRT station. Walking from LRT station around 8 minutes to the hotel. This was our second times stayed here. We booked the standard room with no window for one night. We just transit for one night than the next morning will catch the flight to Jakarta. The room was basic with standing shower. Water dispenser machine was... More

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CEKL, Manager at Cititel Express, responded to this review

Dear Value customer Thank you for your comment in tripadvisor More

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Additional Information about Cititel Express

Also Known As:
Cititel Express Hotel
Cititel Express Kuala Lumpur
Address: No. 449, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #143 of 254 hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cititel Express 3*
Official Description (provided by the hotel):
Simplicity at its best, Cititel Express Kuala Lumpur is strategically located in the "old-world" charm of Kuala Lumpur along the scenic and quaintessence of Jalan Tuanku Abdul Rahman. Offering 244 guestrooms with 6 room types to choose; Cititel Express Kuala Lumpur provides all our guestrooms with essential room amenities at a great value. Within the 10-minute radius of the commercial districts, financial institutions, government offices, local eateries, entertainment areas, international exhibition centres, as well as major tourist sites; it is also conveniently located along the ring of public transportation. Our own restaurant (The Terrace) which opens daily serving local varieties as well as western cuisine offers our guests the best view on the daily lives of the people along Jalan Tuanku Abdul Rahman. Our Nasi Lemak (rice cooked with coconut milk) which served along with hot & spicy sambal plus other condiments is our best local signature dish. Try out our other local dishes such as Nasi Goreng (Fried Rice), Mee Goreng Mamak (Fried Noodles) or any other dishes that are simply mouthwatering. Cititel Express Kuala Lumpur - Smart, Clean, Simple a hotel that promise to deliver our guests a refreshingly simple yet clean and comfortable accommodation which one would agree to say : GREAT VALUE BOOK NOW. ... more   less 
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