We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cititel Express

No. 449, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Cititel Express
Cititel Express
Panoramas (7)
View Map
Add Photo Write a Review

222 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Bergamo, Italia
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

After having stayed at Cititel Express Ipoh, we decided to book a room in the same chain in Kuala Lumpur. Big mistake and what difference between the two hotels! Staff at the reception was rude, not even a smile. Room was tiny, not well maintained. Three out four lamps were burned and we had to wait the following night to... More 

Helpful?
Thank Piergiorgio P
kuala lumpur
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed November 24, 2015 via mobile

Comfortable for a short stay, esp if u need a room just to clean up n sleep. Lots of places to visit in Penang n lots of food to eat. Rm130++ for 1 night is ok. Location is great n hotel is clean n new. Staff n service commendable.

Helpful?
Thank mohzan
Bengaluru (Bangalore), India
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 22, 2015

I stayed at Cititel Express during my visit to KL in November. Hotel is clean but staff was not so courteous during check-in. Hotel is very huge with lots of rooms, it was quite hard for us to locate our rooms. The hotel is located in city limits, but not too many food options close by to the hotel. Had... More 

Helpful?
Thank sksandeep
New Delhi
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 9, 2015

It is a basic no frills hotel. When I visited with my family on Oct 5-7th, the room given to us had a view of the local Khalsa (sikh) temple and beautiful view of the twin towers in full lighted glory at night. However the somewhat messy chow kit market below was a dampener. The room's safe deposit locker refused... More 

Helpful?
Thank krsubramanian
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 5, 2015

It is a no frills hotel with basic amenities, many of which were not functioning, including TV, flush and safe. Breakfast was frugal. The lobby was stinking. The receptionist who checked us in was cold and unhelpful. In fact, we had to change rooms in the middle of the night with two sleeping children, as the flush was not working.... More 

Helpful?
Thank 892swapnas

Travelers are raving about these Kuala Lumpur hotels

Mumbai (Bombay), India
Level Contributor
2 reviews
1 of 5 stars Reviewed October 2, 2015 via mobile

The room is shabby, the whole hotel smells bad, the carpet on the floor stinks, there is no porter to even carry luggage to the room, The Toilet flush does not work and there are no dustbins in the room I would strongly advise you to kindly "check us out of this hotel" Anten Almeida FYI- My other pal (... More 

Helpful?
Thank DeepBlueSea007
Chennai (Madras), India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 29, 2015

It was a good and comfortable stay at Cititel! Accessability to malls and other attractions from this place was easier! You can hire a taxi or cab from the hotel or just walk in out! the breakfast was also good and would recommend for a decent stay! The rooms were not big but comfortable!

Helpful?
Thank itzmeraji
CEKL, Manager at Cititel Express, responded to this review

Dear Itzmeraji, Thank you for great review. We are delighted to know that your stay with family went smoothly and that you were pleased with the room accommodation and services rendered. Our hotel are well known for easy accessability to malls and other attractions nearby in Kuala Lumpur. Thanking you for choosing to stay at Cititel Express Kuala Lumpur and... More 

Turkey
1 review
1 of 5 stars Reviewed September 26, 2015 via mobile

Breakfast ,room and resepsionist lady were under avarage.curtains were very dirty ,towels were worn.only location is near to chow kit station.I cannot find a good thing to say about this hotel.here is asking to write 200 nothing to saymuch

Helpful?
Thank Selim U
CEKL, Manager at Cititel Express, responded to this review

Dear Selim U, Thank you for your review. We appreciate the positive comments regarding overall experience and the adaptability into our room and your experience with our receptionist during your stay. We are looking seriously look into the comments made with regards to the dirty curtian and worn towels and we have work closely with our Housekeeper on this matter... More 

New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 24, 2015 via mobile

Cititel is located at the centre of kl city.monorail is the best mode of transportation.taxi are rip offs as they hide taxi meter and give u there own fare front office staff not very friendly no sence of welcoming specialy the guy doing the night shift (doesnt knw how to smile) restaurant staff are much better espeacially Hasib he has... More 

Helpful?
1 Thank Preshlyn C
CEKL, Manager at Cititel Express, responded to this review

Dear Preshlyn C, Thank you very much for taking the time to post your review about your recent stay with us. We appreciate your feedback about our staff and customer service is our priority. We will be sure to share your good comments with the Restaurant staff (F&B Department) and Housekeeping Department. We shall look and deal with unpleasant staff... More 

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed September 14, 2015

While the room I had was on the smaller side - but fine for one or two people, it was very clean and comfortable and offered every amenity I could want - hair dryer, electric jug, cups etc and more. Full breakfast included in the restaurant or in your room if you preferred. Also adjacent to excellent shopping malls.

Helpful?
Thank Jovelles
CEKL, Manager at Cititel Express, responded to this review

Dear Jovelles, Thank you for your review. We appreciate the positive comments regarding overall experience and the adaptability into our room design during your stay. Thank you for choosing to stay at Cititel Express Kuala Lumpur and we look forward to your next visit with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

406 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (130)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (39)
Viewed
View from room (10)
Viewed
Bathroom (9)
Viewed
Other (65)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (256)
Viewed
Amenities (23)
Viewed
Deluxe Quad Room (41)
Viewed
Deluxe Standard Room (34)
Viewed
Deluxe Triple Room (31)
Viewed
Restaurants and Bars (15)
Viewed
Standard Room (26)
Viewed
Superior Room (39)
Viewed
The Hotel (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (7)
Viewed
Room/suite (3)
Viewed
View from room (5)
Viewed
Business center/function rooms (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
0.2 mi away
The Plaza Hotel Kuala Lumpur
The Plaza Hotel Kuala Lumpur
#179 of 294 in Kuala Lumpur
3.0 of 5 stars 28 reviews
0.2 mi away
Citrus Hotel
Citrus Hotel
#147 of 294 in Kuala Lumpur
3.0 of 5 stars 1,025 reviews
0.2 mi away
Hotel Grand Continental Kuala Lumpur
Hotel Grand Continental Kuala Lu...
#132 of 294 in Kuala Lumpur
3.0 of 5 stars 182 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Crossroads Hotel
Crossroads Hotel
#56 of 294 in Kuala Lumpur
4.0 of 5 stars 377 reviews
3.5 mi away
Cititel Mid Valley
Cititel Mid Valley
#96 of 294 in Kuala Lumpur
3.5 of 5 stars 655 reviews
0.4 mi away
TTanz Hotel
TTanz Hotel
#185 of 294 in Kuala Lumpur
3.0 of 5 stars 26 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay