Stayed here for two nights. We arrived 3 am in night and got our room after little trobule for which we were not actualy ready after informing them in advance. And there was a customer standing there complaining that AC of his room not working. After getting inside the room we realized that the AC has not been switched on... More

My wife and I spend 2days at cititel express kuala lumpur.the room clean but aircond very slow.the reception staff very friendly & helpful in directing us to places we should visit.breakfast very expensive rm18/pax but not many choice

I did not expect that this hotel would limit their clients the way we felt. First, it is far from the areas of good interest. Second, For a country which boasts of so much development I was expecting that there will be good amenities in the hotel. But to my dismay, there is no free wifi access in the hotel... More

I have just composed rather long story about that Hotel. It was so negative > I deleted it. I need to think twice before saying bad things about any place. Therefore NO comments and no recommendations. Going to think for a while, but basically Cititel Express is not that good. I rather say nothing than something negative ... Feel free... More

Stayed at this hotel for 4D&3N. Pros: -near Chow Kit Station (convenient to go Bukit Bintang, Berjaya Timesquare) -you can walk to SOGO, MYDIN and other little shops along the road (you can take any bus too, it's just RM1) Cons: -the staff at the FRONT DESK/RECEPTION, they are not 'welcoming' at all. Never smile, as if she was forced... More

Stayed in a quad room.. Room 0714. First impression was good for the price we paid. No complaints. Upon further checking, realised yellow brownish stains in the toilet And remnants ts of brown "things" spotted outsidr the bowl! Switched on the shower, water leaked everywhere. Toilet bowl, had some minor problem. 24/7 the you can hear those flushing sound. At... More

Went for a student conference in UTAR and this was one of the accommodation options mentioned on the conference website. We were on a tight budget and the hotel was within our affordability range. We chose the standard express room (the cheapest). Arriving at 2:30 in the morning check in was hassle free but no one to carry our luggage.... More

We reached hotel by 8 45 pm .location dint seem very good. There was no help to take our luggage and by the time we were done checking in, the restaurant had closed down at 9 pm. So we did not get dinner and finding a vegetarian restaurant nearby was difficult. Room was average but had excellent view of the... More

Pros: A good hotel, nice location. It has nice and clean room with comfortable toilet. Nice breakfast but the restaurant is too small and overcrowded. Check-in & Check-out was very swift. Cons: Dirty mugs. Smell from the neighbouring wet market, overcrowded lifts especially in the morning, you have to wait for quite long to use the lift.