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All 271 Kuala Lumpur hotels

Cititel Express

3.0 of 5 Hotel   |   No. 449, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
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Cititel Express
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Ranked #151 of 271 Hotels in Kuala Lumpur
A recent review
5 of 5 stars reviewed 4 weeks ago
Niks1988 Bangalore, India
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194 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Johor Bahru, Johor, Malaysia
1 review
1 of 5 stars Reviewed 3 weeks ago

at first when i check in your lift is under maintenance fine we wait about 45min to recover then now everything is fine except wifi!!!!why your wifi keep disconnect? ask for log in every 2-3 min??? why your wifi keep disconnecting ?

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Bangalore, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Pros- 1. Very nice view from rooms facing Twin Towers 2. In the center of city 3. Spacious rooms 4. Clean and neat 5. Breakfast is tasty and includes Indian cuisine too. cons- 1. No parking I guess 2. Toilets sometimes dont work properly Overall very nice hotel to stay

Was this review helpful? Yes 2
CEKL, Manager at Cititel Express, responded to this review

Dear Niks 1988 We are delighted to hear that you have enjoyed your recent stay with us .We would like to send our most sincere thank you for your feedbacks. Kindly note our hotel do have parking lot available at the basement of the hotel. Lastly, for your info we have changed the TV set to LCD. More

Hong Kong
Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 29, 2014

- Room is clean. Amenities are fine. - Parking is at the back of the building, full of trash on the street, rats everywhere. When i picked up my car in the morning, there was a cockroach inside, scared the hell out of me. Parking area is dirty as hell. - Location is convenient, next to train stations. - Beware... More

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Jakarta, Indonesia
Top Contributor
51 reviews 51 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 5, 2014

The location of this hotel is perfect... close to shops, restaurant and monorail... even to Bukit Bintang area - only 5 minutes by taxi or 10 minutes by monotrain... if you lucky, you can get a room with a view to Twin Tower.... the breakfast okay... and if you love to shops, this hotel is the right place to stay... More

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CEKL, Manager at Cititel Express, responded to this review

Dear 10Risal Thank you for the good comment in trip advisor. We will be glad to welcome you in future when you return to Malaysia. More

1 review
4 of 5 stars Reviewed August 3, 2014

The hotel is good the staff are very friendly except for the bell boy at the hotel is useless very rude and irresponsible ! The tour desk at the hotel, they are very kind and helpful ! The transport provide by them was satisfied and also on time the drivers are very well experienced during the tour

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Pune, India
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 2, 2014

I stayed for 03 nights in this hotel and experience it's great service, cleanliness and good staff behaviour. About the location is good in terms of connectivity as the taxi stand and Mono Rail station is too near. But the road to this hotel mostly little jam in the business hours as this hotel is on main market. The room... More

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CEKL, Manager at Cititel Express, responded to this review

Dear Sumitesh Thank you for your comment in tripadvisor . Our Staff will be glad to hear that service was good and the cleanliness of the hotel to your expectation. Lastly , do drop us an email when you will be coming back. More

Dubai, United Arab Emirates
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 13, 2014

The hotel is a big no for the simple and important point that it is in a completely wrong location. The loud speakers on the road keeps you awake till 1 in the night. Don't expect any breakfast as it is one of the worst. Ac doesn't work at all in the Room. Complaining doesn't really work. In short, don't... More

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CEKL, Manager at Cititel Express, responded to this review

Dear Mukund P We would like to apologize on your bad experience in Cititel Express KL. The loud sound from the street is only during the fasting month. For the breakfast as a 3star we have varieties of local and western food but not Arabian food. Lastly, if our location is not to your expectation you could consider our sister... More

Travelers are raving about these Kuala Lumpur hotels

Bukit Mertajam, Pulau Pinang, Malaysia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 12, 2014

It is a good hotel but you need to face a massive traffic jam before arrive the hotel with car. If traveling by car, the basement car park is quite hard to be find although it is located under the hotel at the rear entrance. One thing to be improve for the car park is the lighting and cleanliness (I... More

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CEKL, Manager at Cititel Express, responded to this review

Dear Yongzhi Thank you for your comment in tripadvisor. We have improved the lighting of the carpark and for your info there is upgrading ot the market compare to your last stay in Cititel Express KL. More

Manila, Philippines
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 6, 2014

I can say that the hotel's location is not that good enough. There were also mosquitoes in the rooms and in the lobby. The breakfast is buffet style but the food they serve is basically the same everyday. Some of which doesn't have that good taste. The room we got was bigger than what we had expected. It's very spacious.

Was this review helpful? Yes 1
CEKL, Manager at Cititel Express, responded to this review

Dear Angela, Your comment on the breakfast will be forward to our chef and he will take note on the quality of food. Lastly, it is good to hear that our room is very spacious. More

Lucknow, India
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 1, 2014

It was a overall bad experience. Staff was very rude, non responding, after several calls from the EPBX you would be very lucky if they pick up the call. Rooms were pathetic, dirty and in a very bad shape. It would not be advisable for stay for any purpose. Breakfast was just a formality. Lifts were very bad..............smelly. I had... More

Was this review helpful? Yes 1
CEKL, Manager at Cititel Express, responded to this review

Dear Hemant 1301 Firstly, we would like to apologize on the bad experience you face in Cititel Express KL. For you info, all our rooms facing twin tower are all twin bed and the double bed facing the front. We have highlighted this to you and you have the option to choose. Regards to the air condition we will rectify... More

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Additional Information about Cititel Express

Address: No. 449, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cititel Express 3*
Number of rooms: 244
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Also Known As:
Cititel Express Kuala Lumpur

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