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Ancasa Hotel Kuala Lumpur

Jalan Tun Tan Cheng Lock, PO Box 12700, Kuala Lumpur 50786, Malaysia (Formerly Impiana Hotel)
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1 room 1 guest
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Ancasa Hotel Kuala Lumpur
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515 Reviews from our TripAdvisor Community

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    231
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
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  • All months
    (515)
  • Mar-May only
    (122)
  • Jun-Aug only
    (148)
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Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Check in at 3:30pm but the reception couldn't find my reservation. Took about 30 mins to get my room. Called the reception to request for extra bed. Was in the room for an hour but no sign of the extra bed. On the way out, went to reception to reconfirm my request but was told that there was no record... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I really, really don't want to waste my time or energy talking about this hotel anymore than it deserves. Which is why I'm gonna summarize what you should expect in this hotel by using simple words that anybody can understand. Here we go : dirty, filthy, rust, dust, prostitution, old, disgusting, choking, overpriced. Please do yourself a favor and forget... More 

Was this review helpful? Yes 1

Travelers are raving about these Kuala Lumpur hotels

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 3 nights in July 2015. The location is great, lots of restaurants nearby (Chinatown) and metro station on 2 min walk. Right next to Pudu bus station where you can take buses to a lot of destinations. However, if you want to go to Taman Negara, go to the Titiwangsa bus station. The rooms are basic, great bed,... More 

Was this review helpful? Yes 1
Melaka, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

room service took forever to sent my order to my room. it was only sent when i called to check on why it took them so long to sent. room was very nice, clean and spacious. On the day of check out i request for late check out and was attended by a girl receptionist who is very rude and... More 

Was this review helpful? Yes 1
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Firstky the hotel should double check what they advertise. Made a booking based on advertised details. Especially on the availability of a bathtub. Majorly disappointed as such amenity does not exist. Room is dusty and old. Bathroom leakes of dirty water. Housekeeping didn't even bother cleaning up the table as it was stained and sticky. The staffs are only concern... More 

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Manchester, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights on arrival in KL. Great room price, clean bathroom and bedding. Location is fantastic to places of interest and the staff at hotel were helpful. Try the Thai place in Chinatown it's opposite a reggae bar. Best Thai I've had. And try Lucy in sky for a nice breakfast/brunch.

Was this review helpful? Yes 1
Bangkok, Thailand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago

i came back to Ancasa Hotel KL from Last Year. This stay check in 29-31 July 2015, all service changed . Front Desk don'T Smile , Restaurant staff service was lower than last year, For Food (breakfast ) no quality and A La cart menu price to high for quality, only one better than last year for clean of room.... More 

Was this review helpful? Yes 1
Edmonton, Canada
1 review
3 of 5 stars Reviewed 5 weeks ago

I stayed at the hotel for 3 nights, arrived well past 12:30 a.m. on July 27. Other than the guy who checked me in who was helpful and polite, the rest of the staff can do with better service. For Malaysia's sake, the least one can do is to smile! Front line is the forefront of the service industry and... More 

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1 review
1 of 5 stars Reviewed July 28, 2015

I am staying here on 29th July 2015. Group check in. My meeting organizer give permission for me to change room with other participant. How ever the no heart feeling reception refuse me to do so. I've went to the front office tripple times, event bring with me the organizer, without saying sorry, the answer still no. I am really... More 

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Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 25, 2015

The hotel near with china town If you want to go to TBS just walk to the main street in front pf the hotel and use public transport If you want to go to malacca just go to the bus station near the hotel Maybe the hotel need to refresh in the future so a lot of people will be... More 

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