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Ancasa Hotel Kuala Lumpur

Jalan Tun Tan Cheng Lock, PO Box 12700, Kuala Lumpur 50786, Malaysia (Formerly Impiana Hotel)
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Ancasa Hotel Kuala Lumpur
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Ancasa Hotel Kuala Lumpur
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496 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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  • Chinese (Simplified) first
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1 of 5 stars Reviewed 5 days ago NEW

This is the most dirty hotel that i ever seen, bed and pillow covers were used and not changed before our check-in, all the holes and room are smell terrible ( like they not cleaned for 10 years ), we covered the pillows with our own t-shirts, and one more thing about staff, after we checked out, i wanted a... More 

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Phnom Penh, Cambodia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Hi, We stayed there only a few days ago and I was disappointed by the lack of attention of the staff.We booked our room with the special request for an additional single bed (for our child), but was left dismayed when it was not provided. We booked a family suite that clearly stated sleeps 5 persons. They would not give... More 

Was this review helpful? Yes 1
Alor Setar
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The rates are reasonable. This has been my 2nd trip to the Hotel and was given a room on the non smoking floor. Unfortunately some unappreciative guest must have brought the 'king of fruits' to the room and the smell was overpowering in the corridor. Hello!! Hotel rules are very clear, no pets and durian allowed but yet you have... More 

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Kozhikode, India
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel looks good from outside. The lobby is spacious and the lifts are fine. But once you reach the room you will be a bit disappointed. The rooms need refurbishment, especially the toilets. Aircon looks ugly but effective. What is good about this hotel is the stunning view of the city. Also need to mention about the location. It... More 

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mumbai
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my fourth time staying at this hotel so thought of writing another review. The hotel is quite nice and the location is fantastic. It is just opposite to Pudu Raya bus station and a 2 min walk from China town. It is ideal for business travelers as well as for tourists. If you are looking for some hotel... More 

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Newark-on-Trent, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

For the rate paid this is a little gem in the heart of KL. The staff were great, the room and bed comfortable. Didn't eat at the hotel but there are loads of options on the door step. Our room was on the front on floor five with views of the KL & Petronus Towers which was such a bonus!

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Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Have been staying in this hotel whenever I visited Kuala Lumpur. It is located near Chinatown, Petailing Street. Less than 5 mins walking to the area. Hotel breakfast need to improve. At the serving area where they served butter, plate was full of ants. Butter already melt. Have paid extra to upgrade our room. (Don't bother to upgrade as the... More 

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Jakarta, Indonesia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Been in KL many times and usually hotels were booked where meetings or events take place. This time I had the leisure in picking up the hotel and spotted this one. It is conveniently located right next to Pudu Central, so when you travel from KLIA, take the star bus to Pudu (cost only RM 10), and the bus stops... More 

Was this review helpful? Yes 3
Philippines
1 review
3 of 5 stars Reviewed May 25, 2015

The friendly staff like Alfi and manager Rosie who were very accomodating and friendly compensated by disappointment with my stay in the Hotel. No toothbrush and room slippers provided when I asked and the one who answered in the phone even compared Hilton Hotel that it doesn't provide toothbrush too even it's not true I didn't argue. soap provided one... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 18, 2015

Need to remind the receptionist about extra bed in my booking, even the booking voucher clearly stated there & promised the extra bed will send it to room within 5 mins. After 20 mins waiting, rang up to operator to check when they can deliver the extra bed to my room since we were hungry & wanted to go out,... More 

Was this review helpful? Yes 1
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