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PARKROYAL Kuala Lumpur

4.5 of 5 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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Certificate of Excellence 2014
PARKROYAL Kuala Lumpur
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PARKROYAL Kuala Lumpur
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2,038 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (443)
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Singapore, Singapore
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The staffs were very helpful especially Hidayah(counter staff) who helped me with my enquiries and all. The hotel is well located; alight from Bukit Bintang Station to walk to the hotel, it is visible from the station itself. It is also located to major shopping malls; 5mins walk to Lot 10, Sungei Wang Plaza. Around 10mins to Berjaya Time Square... More 

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Blackpool, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed here twice in January. First time for two nights, second for three. Arrived for first stay early, the rooms were ready, checked in no problem. We had booked two double rooms for four people. The first morning at breakfast we were told that there was only one breakfast per room included in the price, I said no that's not... More 

Was this review helpful? Yes 1
Inverness
Top Contributor
76 reviews 76 reviews
31 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is in an excellent location. We had a room on the 14th floor so were not disturbed by the noise of traffic. The room was spacious and comfortable. We found all the staff to be helpful and courteous. Breakfast was good with an excellent variety of foods on offer. The only problem we had was getting coffee. When... More 

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
538 reviews 538 reviews
91 hotel reviews
330 helpful votes 330 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Staff helpful. Have stayed here over the past 15 years and some of the staff are still here. Lovely to come back to familiar faces and they remember you. That's personalised service. Mike Choo stands out. So does Rabia in the Club Lounge. The concierge boys are all wonderful. Breakfast in Lower Lobby is fantastic. Great variety with slight changes... More 

Was this review helpful? Yes 2
Macau Region, China
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Near the shopping center Lot 10, Pavillion, Jalan Alor.In a great position near the skytrain. Room is big but litter bit old and the bed is big too, quite nice. Free wifi. Staffs services soso. Breakfast quite good.

Was this review helpful? Yes 2
Millom, United Kingdom
Top Contributor
138 reviews 138 reviews
76 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This really is a first rate hotel at a reasonable price. It is located close to the new city centre with abundant places to eat and shop nearby. The room we had was very large with the most comfortable bed and large soft pillows. The a/c is quiet and functions well. The hotel staff are extremely pleasant and helpful. The... More 

Was this review helpful? Yes 1
northampton
Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent greeting, and service from the concierge. Rooms small but adequate. This hotel is in a great position to walk to most things, and for strolling about at night. Breakfasts were good quality, with a big selection of food.

Was this review helpful? Yes 2
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear sp2008, Thank you for taking the time to share your feedback on TripAdvisor, I am happy to hear that you received a warm welcome from our concierge team and you enjoyed our Breakfast at Chatz Brasserie. We look forward to see you soon for another memorable hotel experience. Mark Losi More 

Bangkok
Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel locate in the heart of KL, just few steps away from Pavillon and Bukit Bintang. I like their breakfast a lot. Wifi is a bit slow inside the room (my room was 17xx). But in general, it's a nice place to stay.

Was this review helpful? Yes 2
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear bocapvang, Thank you for taking the time to share your feedback. I am glad to learn that you had an enjoyable stay and were satisfied with your overall hotel experience. We very much look forward to welcoming you back on your next visit to Kuala Lumpur! Mark Losi More 

Singapore, Singapore
Top Contributor
59 reviews 59 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Quick Stay again for one night. Arrived late and quick check in and to sleep. No complaints again however next time will book through Hotels Website and not agent as lost some priviledges. All good will be back

Was this review helpful? Yes 1
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear GarryTanner67, Thank you for taking the time to write a review about your recent stay at PARKROYAL Kuala Lumpur. I am delighted to learn that you have generally enjoyed your stay with us and we look forward to welcoming you back soon! Mark Losi More 

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Club facilities and rooms always make the stay more comfortable and pleasing. We were with a group of friends and the club lounge was a great meeting place for drinks and light snacks. If you have time the St Gregory Spa is next door with seasonal deals for body massage.

Was this review helpful? Yes 2
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Terry Y, Thank you for taking the time to share your feedback. I am pleased to read that you are enjoyed staying in our Orchid Club Room with the club facilities. We look forward to welcoming you and your friends back in the future for another great stay! Mark Losi More 

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Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Reservation Options:
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Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Hotel Style:
#16 Spa Hotel in Kuala Lumpur
#21 Romantic Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
#29 Business Hotel in Kuala Lumpur

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