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All 268 Kuala Lumpur hotels

PARKROYAL Kuala Lumpur

4.5 of 5 Hotel   |   Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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83%
Ranked #25 of 268 hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Amer Al K Dhaka, null, Bangladesh
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1,820 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (390)
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Dhaka, null, Bangladesh
2 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel is really awesum......everything in this hotel has class......every thing is very near from here like; twin tower,KL tower, Pavilion.....here the breakfast is really awesum as they made variety of item....nd all the item are really very much tasty......all the stafs are very well behaved and co-operative.....If i come again in KL surely I will stay here at Park... More

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Pekanbaru
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have stayed for 3 days, at the second days I want to extended my room for 1 day more and my room upgraded to Suite by The Hotel with same rate because I am a member of GHA. Its so awesome... The location of Hotel is great, near from shopping center and the attractions trough Bukit Bintang Walk.. The... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Clean & comfortable rooms with good WIFI connection. Efficient and friendly staff. Checking-in and out were a breeze. Extremely good location especially if you wish to taste authentic Malaysian food. Jalan Alor, Lot 10 foodcourt, Restoran Sakura all within walking distance. Shopping Malls surrounded the hotel - Berjaya Times Square, Sungei Wang, BB Plaza, Fahrenheit88, Pavilion, KLCC etc. I will... More

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Abu Dhabi, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great place to stay in the heart of KL business and shopping district. Hotel staff are ever smiling and are eager to help. Some went out of their way to be of assistance to the guests. Great value for money. In room dining options tend to tempt you to stay indoors and offer good competition to the best asian food... More

Was this review helpful? Yes 1
Western Australia
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed in a club room on several occasions now and was a little bit disappointed with my last visit, not enough to stop me returning though. This time all was well and even surpassed the previous visits. I will always return here as it almost feels like home. Many thanks to the Orchid club room staff who were... More

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just returned from 5 nights at this hotel and found it to be okay, not 5 star but maybe 3 star. Facilities were good but a little dated. Breakfast was ordinary but the Orchid Club well worth the extra money.Close to shopping malls,although I found clothes here too expensive as compared to what I could get in Australia. Good places... More

Was this review helpful? Yes 4
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear CollesRoad, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. I was very happy to read that you generally enjoyed your stay. At the same time, I have taken note of your feedback relating to the room allocation upon your arrival. I will be sure to share this with... More

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nicely located and just 2 minutes walk to Bukit Bintang. Also large rooms but a little bit worn out but for this price fully acceptable. Just after you turn right and across the first road from the hotel. Take the stair down to the basement foodcourt. Very nice and shouldn't be missed. From above it just looks like a couple... More

Was this review helpful? Yes 4
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear tasting U, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. I am delighted to learn that you have enjoyed your stay with us. I have also noted your feedback with regards to the therapist at St Gregory Spa. I will be sure to look into this personally. Thank... More

Tamborine, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Close to some good shopping malls markets etc ,pool not to bad for a refreshing swim,some staff pretty average I usually test staff out by not giving a tip the first time and see what there reaction is I'll find they either ignore you after this but the smart ones still give good service and get well rewarded down the... More

Was this review helpful? Yes 5
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear B R, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL, your Trusted Local Companion, during your visit to Kuala Lumpur. Your feedback is of great assistance in the improvement of our service and product. If there is anything we can do to make your future stay better, please... More

NL
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel rooms are nice. Pool good enough. Nice Breakfast although we had to wait long to be seated. Because it was so Busy they ran out of fresh Juice quickly and other food also. Hotel is close to the shops. Nice walk to petronas via walkway. Closeby street with many restaurants out on the street. Great food overthere.

Was this review helpful? Yes 4
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear rrrss NL, Thank you for your review on Tripadvisor. I was very happy to read that you and your family enjoyed our great location. I have also take note of your feedback relating to queue during breakfast. I have extended this to our Food & Beverage Service team for their review. We will do our best to continue to... More

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Another wonderful hotel at the heart of Kuala Lumpur City Centre. Steps away from all KLCC shopping attractions and famous Petronas Towers. Clean and spacious room with very comfortable bedding. Food is incredibly delicious. Staff is very very polite and humble. Actually have to thank both (Hydaya and Haikal) at the front desk for being such great and helpful individuals.... More

Was this review helpful? Yes 1
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear AhmedTamerMcT, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL Kuala Lumpur, your Trusted Local Companion. Thank you for all your lovely comments towards our hotel and associates, particularly Hidayah and Haikal. I shall be sure to share this with them. PARKROYAL Kuala Lumpur prides itself on a practical... More

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Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
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Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style
#15 Spa Hotel in Kuala Lumpur #20 Family Hotel in Kuala Lumpur #21 Romantic Hotel in Kuala Lumpur #23 Luxury Hotel in Kuala Lumpur #25 Business Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 
Number of rooms
426

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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