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All 263 Kuala Lumpur hotels

PARKROYAL Kuala Lumpur

4.5 of 5 Hotel   |   Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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Ranked #26 of 263 hotels in Kuala Lumpur
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Tanveer A Mumbai (Bombay), India
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1,762 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed staying at the Park Royal as it was right in Bukit Bintang, next to some big malls while still quiet from the inside. The breakfast is great, the employees very friendly and efficient. They just need to upgrade the interiors of the room to make it feel like a five star as it doesn't now. We will... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent a long time browsing through tripadvisor before booking my stay with parkroyal. It is an excellent hotel! I requested for high floor with a view of the KL tower and the hotel staff arranged for it. Knowing that we were there to celebrate our anniversary, the guest relations team prepared a surprise for us (muffins, fruits, personalised card... More

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Keilor Downs, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Good location in Bukit Bitang. The staff are very friendly and knowledgeable. The room was excellent, although the beds could be softer. (Just spoilt at home I guess). Our view from the hotel room was average, although our stay was not about the room with a view. The western food service for room service is good. All requests about the... More

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for the second time in three years. Very good hotel with all you need, very nice pool area, gym facilities, fantastic breakfast, polite staff and great location. My only problem is with the windows in the rooms, they do not block out the road noise at all. I think the windows were double glazed but they... More

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Kuala Lumpur
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great place to stay, from the minute we walked into the lobby we felt welcome and were greeted by helpful and friendly staff. The rooms were a good size and clean and tidy, pool area was great for singles, couples and the family. Restaurants food quality was great and they had a wide selection to suit most cultures food Great... More

Was this review helpful? Yes 1
Auckland Region, New Zealand
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We requested two adjoining rooms as we were travelling with our teenage children. Our rooms ended up a room away, however this was not an issue. We booked clubrooms and were pleased with the extra privileges we received snacks and refreshments available from 12-5pm and from 6-7.30pm canapés and cocktails. The thing that was a little odd no one knew... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

i was in park royal in june 2014, at the time of check out i forget my some electronic gedget in hotel drawer, when i call after some time they say they dont find any thing, and no one in going to listen about this, i trying to call management of the hotel also but there staff is not passing... More

Was this review helpful? Yes 1
Kuala Lumpur
1 review
5 of 5 stars Reviewed 1 week ago NEW

I stayed for 2 days from 17 to 19 july 2014 and trust me it was a sheer luxury to be at park royal. My room was 1701 and it was giving a view of Kl tower. The staff were friendly and cooperative. I will visit this hotel agn and i am taking back wonderful memories from this hotel. Srikant... More

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Senior Contributor
32 reviews 32 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed in a club room. The first hotel I have stayed on where the club room were on the lower floors. The problem was the noise from the road, as the road goes up a hill outside the front of the hotel the motorbikes in the morning and night were quite loud. Maybe this would be better if the room... More

Was this review helpful? Yes 2
Port Saint Lucie, Florida
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This hotel has awful service, dated rooms, dirty housekeeping, says that it has wifi which does not work, could not care less about its guests and as a travel professional of more than 35 years is the worst experience that I have had! The service is arrogant or superficial, the amenities old and dirty, the spa 3rd. world and frankly... More

Was this review helpful? Yes 4
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Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
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Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel

797 photos of this hotel

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Hotel & grounds (127)
Dining (29)
Room/suite (236)
Pool/beach area (43)
View from room (45)
Bathroom (75)
Family/play areas (5)
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Other (9)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style
#15 Spa Hotel in Kuala Lumpur #19 Family Hotel in Kuala Lumpur #20 Romantic Hotel in Kuala Lumpur #24 Luxury Hotel in Kuala Lumpur #25 Business Hotel in Kuala Lumpur
Hotel Class
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 
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1 question
6 days ago

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