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PARKROYAL Kuala Lumpur

4.5 of 5 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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#24 of 270 Hotels in Kuala Lumpur
1,861 Reviews 4 of 5 stars
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Certificate of Excellence 2014
PARKROYAL Kuala Lumpur
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PARKROYAL Kuala Lumpur
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1,861 reviews from our community

Traveler rating
    689
    838
    222
    80
    32
See reviews for
502
686
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (400)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
London, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is our 2nd stay in parkroyal kuala lumpur. Service is generally just ok. Concierge staff at the hotel needs training on how to be polite to customers - at least, service with a smile, is not going to hurt them?!! We had booked 3 rooms way in advance of our stay and requested for higher floors; unfortunately, not all... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We are a family of 4 in transit so we only stayed overnight, room was spacious and clean, very pricey though, great service 24 hours a day, friendly staff, great location, shopping and monorail close by

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

It is a very good hotel if you just want to drop by for a normal getaway or business trip. Never ever choose this hotel if you planned a special day with your loved ones. For a anniversary getaway or any other special moment. I stayed at the hotel to have my wedding anniversary ruined. Checked in on 18th sept... More

Was this review helpful? Yes 2
Melbourne
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have just returned from the Parkroyal in Kuala Lumpur, and what it may not be the most modern hotel in KL, the service and location certainly made up for it. It is central to everything you will need on a shopping holiday to this city with most attractions 5-10 mins walk from the front door. We arrived very early... More

Was this review helpful? Yes 2
Christchurch, New Zealand
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed 31 August/5 Sept. 2014 Hotel was recommended by travel agent. Room booked - Superior. Check in - quick and easy - staff cheerful, helpful and friendly. Room - a little on the small side (*), but adequate for our needs. Could have done with a coat of paint to freshen it up, but otherwise clean, and well priced. (*)... More

Was this review helpful? Yes 1
Muscat, Oman
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I spent three nights here because of business close by. My first time out of central KL, and I missed the services of of more renowned hotels available there. Nevertheless the hotel was well located for shopping and also has a vast array of restaurants on its doorstep. Its cheap too. The view of Tesco and Ikea from my window... More

Was this review helpful? Yes 4
Melbourne, Victoria, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for one night at the end of a Thailand holiday. This was a stopover point for us before flying home. As we were staying for one night we were not fussed about the room size, a central location was our top priority, and that's what we got. The room itself was quite dated with a... More

Was this review helpful? Yes 3
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for a short stopover on the way home from Europe. We arrived early in the morning hoping that the hotel would let us check in early. We were greeted with a friendly smile and quickly checked in and off to our room. Staff were friendly, the room was great, good location with plenty of food options nearby.

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed in the ParkRoyal in Sept 2014. The hotel is located at the start of Bukit Bintang and is very convenient with all the main malls within walking distance and a LRT station right next to the hotel. The staff are very friendly and the service on the club floor is excellent. Well maintained rooms and wake up to... More

Was this review helpful? Yes 1
Gladstone, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

my sister and I stayed at the parkroyal In KL lovely hotel ,very friendly staff ,had an issue with the fridge it was cleared up very quickly ,will definitely stay there again,it is in good walking distance to the main shopping area,lots of traffic but fairly easy to get around

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Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
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Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel

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