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PARKROYAL Kuala Lumpur

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Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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PARKROYAL Kuala Lumpur
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2,239 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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Stavanger
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

When Travelling with family including two teenagers this hotel has it all. Very good breakfast although sometimes crowded and noisy. Really good location in walking distance from Petronas. Lots and lots of shopping posibilities near by. Very nice pool with own lifeguard and good security. I will definatly come back to this hotel when travelling to KL, with or without... More 

Was this review helpful? Yes 1
Melbourne Australia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Dropped in to KL on the way home from Penang for 3 nights.Chose the hotel again because it is very convenient to the things we like about KL. It is within two Mono Rail stations about 300 meters walk, very convenient to the Pavilion Shopping centre and the Times Square Centre and a very short distance to Petronas Towers. The... More 

Was this review helpful? Yes 1
Melbourne
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a. Vey good hotel. Centrally located and close to 5 major malls including singer wang and the pavilion mall. Check in was friendly and efficient.rooms were clean,but a little small and a bit dated.we paid for an upgrade that was quite affordable. The breakfast was very good we enjoyed our stay. Go to the pavilion plaza( near by)... More 

Was this review helpful? Yes 1
Auckland Region, New Zealand
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent 4 nights here in late May with 2 parents and 2 kids before heading . I might be wrong but there doesn't seem to be an obvious place to stay in KL that is the "best" so we went for this place. Location wise it was a good choice - in the central city area, with a monorail station... More 

Was this review helpful? Yes 2
Geelong Bellarine, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

During our three day stop ever, we were made to feel very welcome. From check in, concierge service, meals and to organising our return transfers to the airport the service was excellent. On our first evening, in the lobby restaurant we were welcomed at a sumptuous buffet during Ramadan and enjoyed beautiful local food such as satay, duck, fish and... More 

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Adelaide
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Fantastic hotel, close to everything. Family room was great for 3 adults & 3 young kids. Very affordable. Lovely staff. Would definitely stay here again. There is a small cafe down stairs to get breakfast or snacks with a great variety if you don't have breakfast included. Very close to shops & mono rail. Perfect for families, business or any... More 

Was this review helpful? Yes 3
Jakarta, Indonesia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

First thing about this hotel is the location, it's so strategic and within walking distance to most of the big mall in heart of KL. It's located in front of sungai wang plaza, and if you walk to the back of the hotel you'll find many local eatery ( mamak shop). The hotel is well maintained, the room has all... More 

Was this review helpful? Yes 2
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Luvayra, Thank you for your review on Tripadvisor. I am delighted to learn that you recognized our great location and overall had a pleasant visit. We look forward to see you soon for another memorable hotel experience! Mark Losi More 

KL,Malaysia
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are clean however looks slightly old and needed some makeover. Nevertheless service was good and check in was a breeze. Buffet selection is pretty good as well and definitely comparable to other hotels around. It is located near the train station hence it's convenient to those who wants to travel around town. However to walk to KLCC it's about... More 

Was this review helpful? Yes
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Vaniessa C, Thank you very much for your feedback on TripAdvisor. I am pleased to learn that you had a pleasant stay with us and we look forward to welcoming you back in the near future. Mark Losi More 

Brisbane, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived in KL international at 5am and after stopping for several cups of coffee, made our way to the hotel by train and monorail which was easy. We arrived around 8am and were pleasantly surprised to be able to access our room immediately. The rooms are quiet, the beds soft and the pillows super comfy. The staff are amazing... More 

Was this review helpful? Yes 1
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear violettesnanny, Thank you for taking the time to review about your recent experience at PARKROYAL Kuala Lumpur. I am glad to hear that your experience with us was an enjoyable one and our associates were able to exceed your expectations. Thank you for your recommendation and we looking forward to welcoming you back in the future! Mark Losi More 

Brisbane, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Decided to stay in Bukit as i had several meetings in the area. The hotel is very well positioned to access other areas easily by either the monorail or taxi. My check in experience was very good which i find is the way i get my first impression of what the hotel is really all about. Well done for this... More 

Was this review helpful? Yes
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear v8smurf, We are extremely happy to read your positive review and I would like to thank you for choosing us as your preferred hotel for your business trip in Kuala Lumpur. My team and I are very encouraged and glad that you enjoyed your stay with us. We look forward to see you soon for another memorable hotel experience!... More 

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