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PARKROYAL Kuala Lumpur

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Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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PARKROYAL Kuala Lumpur
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2,235 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (481)
Date | Rating
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Geelong Bellarine, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

During our three day stop ever, we were made to feel very welcome. From check in, concierge service, meals and to organising our return transfers to the airport the service was excellent. On our first evening, in the lobby restaurant we were welcomed at a sumptuous buffet during Ramadan and enjoyed beautiful local food such as satay, duck, fish and... More 

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Adelaide
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Fantastic hotel, close to everything. Family room was great for 3 adults & 3 young kids. Very affordable. Lovely staff. Would definitely stay here again. There is a small cafe down stairs to get breakfast or snacks with a great variety if you don't have breakfast included. Very close to shops & mono rail. Perfect for families, business or any... More 

Was this review helpful? Yes 2
Jakarta, Indonesia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First thing about this hotel is the location, it's so strategic and within walking distance to most of the big mall in heart of KL. It's located in front of sungai wang plaza, and if you walk to the back of the hotel you'll find many local eatery ( mamak shop). The hotel is well maintained, the room has all... More 

Was this review helpful? Yes 2
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Luvayra, Thank you for your review on Tripadvisor. I am delighted to learn that you recognized our great location and overall had a pleasant visit. We look forward to see you soon for another memorable hotel experience! Mark Losi More 

KL,Malaysia
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Rooms are clean however looks slightly old and needed some makeover. Nevertheless service was good and check in was a breeze. Buffet selection is pretty good as well and definitely comparable to other hotels around. It is located near the train station hence it's convenient to those who wants to travel around town. However to walk to KLCC it's about... More 

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MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Vaniessa C, Thank you very much for your feedback on TripAdvisor. I am pleased to learn that you had a pleasant stay with us and we look forward to welcoming you back in the near future. Mark Losi More 

Brisbane, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived in KL international at 5am and after stopping for several cups of coffee, made our way to the hotel by train and monorail which was easy. We arrived around 8am and were pleasantly surprised to be able to access our room immediately. The rooms are quiet, the beds soft and the pillows super comfy. The staff are amazing... More 

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MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear violettesnanny, Thank you for taking the time to review about your recent experience at PARKROYAL Kuala Lumpur. I am glad to hear that your experience with us was an enjoyable one and our associates were able to exceed your expectations. Thank you for your recommendation and we looking forward to welcoming you back in the future! Mark Losi More 

Brisbane, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Decided to stay in Bukit as i had several meetings in the area. The hotel is very well positioned to access other areas easily by either the monorail or taxi. My check in experience was very good which i find is the way i get my first impression of what the hotel is really all about. Well done for this... More 

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MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear v8smurf, We are extremely happy to read your positive review and I would like to thank you for choosing us as your preferred hotel for your business trip in Kuala Lumpur. My team and I are very encouraged and glad that you enjoyed your stay with us. We look forward to see you soon for another memorable hotel experience!... More 

Liverpool, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was good value, excellent location right by restaurants and shopping malls and rail links. The gym had good modern and clean facilities. Room was comfortable, clean and a pleasure to stay in after a long flight. Would stay here again on my next visit to KL.

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MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear PDadventures, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. It is a great pleasure to hear that you enjoyed our excellent location and were satisfied with our service & hotel facilities. We hope to welcome you back very soon! Mark Losi More 

Dublin, Ireland
Level Contributor
122 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a few days after business trip to Singapore - only €50 to fly from Singapore to KL. Park Royal is quite similar in style to the Pan Pacific in Singapore but considerably less expensive. Breakfast was very good with huge choice of good quality food. Staff were very helpful and friendly. Room was large and very comfortable... More 

Was this review helpful? Yes
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear BinDereDoneDat, Thank you for taking the time to review about your experience at PARKROYAL Kuala Lumpur. It is a pleasure to read that you had a great stay with us and you enjoyed our services and facilities that we offer. My team and I certainly look forward to welcoming you back soon! Mark Losi More 

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed 1 week ago

Booked this hotel 2 weeks before the arrival date and we chose to stay in the family room as it's can fit upto 3 people. We drove to the hotel and found out that the parking building sign was quite small and if people didn't read properly, they might go to the other parking building. Before we entered the hotel,... More 

Was this review helpful? Yes
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear ekakartikasari, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. I am delighted to learn that you recognized our great location and overall had a pleasant visit. We sincerely look forward to welcoming you back soon! Mark Losi More 

Philippines
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a business trip for two nights. As we were quite unfamiliar with the place, we tried to roam around the hotel. We were amazed to find out that we are almost at the heart of the city! It was such a relief to be just in front of Sungei Wang where a famous supermarket and a department... More 

Was this review helpful? Yes
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear JudyRV, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. I am delighted to learn that you recognized our great location and overall had a pleasant visit. Rest assured your feedback regarding room cleanliness has been passed on to the Executive Housekeeper for remedial improvement. Thank you for your... More 

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